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Start planning today. Insights 2009 oers the opportunity to:
Expand your knowledge with content enriched sessions
Discover best practices to help you thrive in a tough economy
Meet Sage leaders
Strategize or the year ahead
Connect with the movers and shakers in the Sage partner community
www.SageInsightsConerence.com
Advance Conference GuideMay 1114, 2009 | Gaylord Opryland Resort
and Convention Center | Nashville
Registration opens February 26.Register by March 12 and save $200.
Or qualiy or the group rate and save $300 per attendee!
Details inside.
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Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Conerence at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
The networking opportunity. . . . . . . . . . . . . . . . . . . . . . . . . .6
First-Timer Welcome Luncheon . . . . . . . . . . . . . . . . . . . . . . . . .6
Business Solution Meet and Greet Receptions . . . . . . . . . . . . . . . . . .6
Wireless Networking Lounge . . . . . . . . . . . . . . . . . . . . . . . . . . .6
The innovation opportunity . . . . . . . . . . . . . . . . . . . . . . . . . .7
The Ultimate Business-Expanding Event . . . . . . . . . . . . . . . . . . . . .7
Trade Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
The knowledge building opportunity . . . . . . . . . . . . . . . . . . . 8-9
Product-Focused Learning Tracks . . . . . . . . . . . . . . . . . . . . . . . .8Business Building Learning Tracks . . . . . . . . . . . . . . . . . . . . . . . .8
Pre-Conerence Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
The hear whats new opportunity . . . . . . . . . . . . . . . . . . . . 10-11
Executive Keynote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Technology Keynote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
General Manager Keynotes . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The recharge your batteries opportunity . . . . . . . . . . . . . . . . . . 12
First Annual 5k Fun Run/Walk . . . . . . . . . . . . . . . . . . . . . . . . . 12Rockin Roadhouse Theme Party . . . . . . . . . . . . . . . . . . . . . . . 12
Closing Luncheon With Cal Ripken, Jr. . . . . . . . . . . . . . . . . . . . . . 12
Contents
Gaylord Opryland Resort andConvention Center
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Dear Sage Business Partner:
Its no surprise the economy is weighing on the minds o Sage partners. The real
surprises are the pockets o optimism and deal winning that partners continue toexperience even amidst the adversity. Thats what Insights 2009 is all about: coming
together to share ideas, discuss winning tactics, and identiy opportunities that will
provide a clear strategy or how to succeed even in tough economic times.
5 reasons why attending Insights is more essential than ever:
1. Learn How to Adapt Regardless o your job unction, Insights will arm you with
ideas, knowledge, and perspectives that will help you become the change agent
you need to be so your organization can thrive in dicult times.
2. Strengthen Customer Service Increasing product knowledge and skills or
customer-acing sta will improve service levels, prompting customers to spend
more and remain loyal to your company.
3. Restore Energy and Optimism I the economic downturn has your team down
in the dumps, Insights is the place to restore condence. The conerence will draw
your people together, give them laser-like ocus, and get your organization on the
bullet train to success.
4. Benet From Expanded Content Were packing Insights with the types o
sessions youve been asking or. Hands-on labs. Bring your own laptop sessions.
Technical deep dives. Six role-based tracks. Insights has it all and more.
5.Accelerate the Arrival o Better Times Organizations with a workorce that
has sharp, up-to-date skills and knowledge will be poised to prosper more quickly
when the economy turns or the betteras it always does.
There are innite opportunities at Insights this year, but dont orget the most
important one: the opportunity to contribute your own ideas to the conversation. We
look orward to seeing you at Insights 2009.
All the best,
Sue SwensonCEO, Sage North America
Insights 2009 is the cant-miss conference for times like these.
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Conference at a Glance
SUNDAY
7 a.m. 8 a.m. 9 a.m. 10 a.m. 11 a.m. 12 p.m. 1 p.m. 2 p.m. 3 p.m. 4 p.m. 5 p.m. 6 p.m. 7 p.m. 8 p.m.
May 10
MONDAY
May 11
TUESDAY
May 12
WEDNESDAY
May 13
THURSDAY
May 14
7 a.m. 8 a.m. 9 a.m. 10 a.m. 11 a.m. 12 p.m. 1 p.m. 2 p.m. 3 p.m. 4 p.m. 5 p.m. 6 p.m. 7 p.m. 8 p.m.
1st Annual Fun Run/Walk8:00 a.m. 10:00 a.m.
Breakout Sessions8:15 a.m. 10:30 a.m.
Breakout Sessions1:30 p.m. 4:45 p.m.
Breakout Sessions2:15 p.m. 5:00 p.m.
Breakout Sessions8:30 a.m. 11:15 a.m.
Breakout Sessions1:30 p.m. 3:00 p.m.
BreakoutSessions3:15 p.m. 4:45 p.m.
Closing Luncheon withCal Ripken, Jr.11:30 a.m. 1:30 p.m.
Cocktail Reception and Trade Show5:00 p.m. 7:00 p.m.
Rockin RoadhouseTheme Party7:30 p.m. 11:30 p.m.
Exclusive Trade Show andNetworking Break10:30 a.m. 12:00 p.m.
Technology Keynote8:00 a.m. 9:15 a.m.
GM Keynotes9:30 a.m. 10:45 a.m.
Breakout Sessions1:15 p.m. 3:30 p.m.
Trade Show11:00 a.m. 8:00 p.m.
BreakoutSessions11:00 a.m. 12:00 p.m.
Executive Keynote4:00 p.m. 5:15 p.m.
Breakast7:00 a.m. - 8:00 a.m.
Breakast7:00 a.m. - 8:00 a.m.
Breakast7:30 a.m. - 9:00 a.m.
Lunch and Trade Show12:00 p.m. - 2:00 p.m.
Lunch and Trade Show12:00 p.m. - 1:30 p.m.
Partner Registration7:00 a.m. 5:30 p.m.
Partner Registration7:00 a.m. 5:30 p.m.
Partner Registration7:00 a.m. 12:00 p.m.
Welcome Reception and Trade Show6:30 p.m. 9:00 p.m.
The Ultimate Business-Expanding Event4:00 p.m. 8:00 p.m.
Business Solution
Meet and Greet
Receptions
5:30 p.m. 6:30 p.m.
Partner Registration
8:00 a.m. 8:00 p.m.
Partner Registration4:00 p.m. 10:00 p.m.
Ofcial Start o
Insights1:00 p.m.
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Theres no substitute or ace-to-ace interaction. Thats why this year were
providing more opportunities than ever or you to connect with colleagues,
speakers, exhibitors, and Sage leaders.
This isnt one o those conerences where you sit on your hands and listen to
gurus talk about things you could read by skimming their books. Its just the
opposite. Everyone is involved. Insights participants dont just discuss the issues;
they help develop strategies, move toward realistic solutions, tackle tough
questions, and orge mutually benecial partnerships.
First-Timer Welcome Luncheon
Monday, May 11 | 11:30 a.m. 1:00 p.m.
Will 2009 be your rst time at Insights? Youre invited to attend a complimentary
orientation luncheon. This is a perect opportunity to meet ellow rst timers, new
partners and Sage employees. Learn tips on how to get the most out o yourtime at the conerence. RSVP on the online Insights conerence registration orm.
Seating is limited.
Business Solution Meet and Greet Receptions
Monday, May 11 | 5:30 p.m. 6:30 p.m.
Get Insights started right with a night o good drinks, heavy appetizers, and smart
olks. The Meet and Greets are the perect orum or engaging with the greater
Sage partner community. These annual receptions are grouped by product so you
can reconnect with colleagues, talk shop, and build new relationships more easily.
Wireless Networking Lounge
Open Daily
The Insights Wireless Networking Lounge is the place to relax, kick back with
colleagues, have a quick meeting, blow o steam, or check e-mail. Swing by this
complimentary wireless-enabled lounge whenever you need an escape rom the
serious conerence business or want a place to meet with connections away rom
the hustle and bustle.
Thenetworkingopportunity
Insights is your chance to:
Generate new business leads
Strengthen contacts with existing partners
Position your company as a thought leaderBuild brand awareness
Contact Sarah Brush, Sage event manager,at [email protected]
Make an Impact.Become an Exhibitor or Sponsor.
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The Ultimate Business-Expanding Event
Tuesday, May 12 | 4:00 p.m. 8:00 p.m.
Great Food. Business-Expanding Opportunities. Entertainment. Cocktails.
What more could you want in a business-expanding event? Rafe prizes? Fair
enough. Well have those, too. Were holding this new business-expanding
event in the exhibit hall. Cmon down; its going to be a great opportunity to
learn the latest innovations rom exhibitors and Sage employees.
Trade Show
NEW Extended Hours
The economy is tight and businesses are seeking out solutions that will help
them improve eciency and reduce costs. The Insights 2009 trade show is
THE place to discover innovations rom Sage, our development partners,and other providers o add-on solutions. Walk the trade show foor and youll
be able to demo the latest advances, get hands-on experience with new
technologies, and get your questions answered by the experts. This year,
were adding extended trade show hours, giving you plenty o time to discover
solutions that will help you better serve your customers and prospects.
Welcome Reception and Trade Show
Monday, May 11 | 6:30 p.m. 9:00 p.m.
Enjoy a preview o exhibitor technologies during our Insights Welcome
Reception at the end o the rst day o the conerence. Its the perect
opportunity to enjoy rereshments while being introduced to all theinnovations the trade show has to oer.
Exclusive Trade Show and Networking Break
Wednesday, May 13 | 10:30 a.m. 12:00 p.m.
By Wednesday, your head might be spinning because youve absorbed so
much inormation. Dont despair. Well take a break in the action so you
can meet with ellow attendees and exhibitors. Take this time to synthesize
everything, gather even more new ideas, explore the trade show, and
connect with team members to put together a plan or implementing ideas
when you return to the oce.
Theinnovationopportunity
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Advance your product skills and knowledge in a stimulating,
collaborative environment. Build your schedule by choosing
rom hundreds o expert-led, in-depth technical sessions and
hands-on labs over the course o our days. Sessions areorganized into the ollowing learning tracks.
Application Essentials
This track is designed or attendees who provide training,
consulting, or support services to clients. Sessions may
also be applicable to sales consultants/engineers requiring a
deeper understanding o the application.
Topics in this track may include:
Setting up and processing in Sage applications
Training on advanced eatures within the applications
Supporting applications and troubleshooting commonapplication issues
Introductory courses on existing and/or new eatures inthe product
Product introductions and product overviews
Futures and Whats New
Be inormed on whats new and on the horizon in the Sage
amily o products. The latest and greatest is maybe
exactly what your customers have been waiting or to run
their business more eectively.
Topics in this track may include:
Roadmaps or the uture o the product
New products and applications
New eatures in recent releases
Product planning roundtables
Integration and Migration
Gain the knowledge you need to identiy solutions to
common and not-so-common customer challenges. Learnabout Sage products you may not currently be oering,
integrated solutions, and third-party add-ons.
Topics in this track may include:
Third-party applications available
Complimentary Sage products
Integration with Sage solutions and third-party applications
Migration opportunities
Reporting and Business Intelligence
The system is only as good as the data it can provide
back to the customer so they can manage their business.This track will help you better access and view critical
business data.
Topics in this track may include:
Report writing and design
Importing and exporting data
Use o Business Intelligence applications
Technical (pre-requisites required)
This advanced track is or power users who provide
implementation, development, or technical support toclients. Sessions require existing knowledge o operating
systems, networks, databases, or programming.
Topics in this track may include:
Installing and conguring the sotware, includingenvironmental issues
Development tools
Advanced troubleshooting related to data corruption,networking, etc.
Business Building
Whether your ocus is sales, consulting, customer
management, hiring and retaining new talent, managing the
bottom line, setting the strategic vision or your company, or
all o the above, the Business Building Sessions at Insights
2009 will oer you the
sound strategies and
practical tools you need to
build sustainable success
in your organization. Youll
come away rom Insights
with examples, exercises,
and invaluable guidance to
not only stay ahead o the
competition and exceed
your sales goals, but also
oster a remarkable work
environment or your
employees.
The knowledge building opportunity
Leadership
Management
Money
Marketing People
Sales Operations
Consulting &
Customer Service
Business BuildingLearning Track
Insights 2009 eatures a ull slate o executive-ocused sessions, panel discussions, androundtables covering six core business unction
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Pre-Conerence TrainingSaturday Monday, May 9 11
Get a jump on the Insights action by registering or pre-conerence training. The
training and certication courses oered here range in length rom one day, two
day, or two and a hal days. Pre-Conerence training is oered or an additional
ee and includes breakast, lunch and breaks. Monday courses do not include
lunch. I you have training certication requirements that need to be ullled,
Insights Pre-Conerence oers a range o courses or you. Pre-Conerence
courses will be held at the Gaylord Opryland. Register or a Pre-Conerence
course at www.SageInsightsConerence.com .
Saturday, May 9
7:00 a.m. 8:00 a.m. Pre-Conerence Breakast
7:00 a.m. 5:00 p.m. Pre-Conerence Registration
8:00 a.m. 5:00 p.m. Pre-Conerence Training Courses
12:00 p.m. 1:00 p.m. Pre-Conerence Lunch
Sunday, May 10
7:00 a.m. 8:00 a.m. Pre-Conerence Breakast
7:00 a.m. 5:00 p.m. Pre-Conerence Registration8:00 a.m. 5:00 p.m. Pre-Conerence Training Courses
12:00 p.m. 1:00 p.m. Pre-Conerence Lunch
Monday, May 11
7:00 a.m. 8:00 a.m. Pre-Conerence Breakast
8:00 a.m. 12:00 p.m. Pre-Conerence Training Courses
You wont nd a better way to absorb Sage product knowledge than
the Insights lab program. With dozens o hands-on sessions, youll
nd more opportunities than ever to touch, eel, and experience Sage
solutions. Computers will be provided in hands-on lab sessions.
Attendees must come with a laptop loaded with the correct sotware
or BYOLs. An electrical port will be provided. Seats are limited.
Hands-On Labs and BYOL (Bring Your Own Laptop) Labs
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Executive Keynote
Monday, May 11 | 4:00 p.m. 5:15 p.m.
CEO Sue Swenson kicks o Insights with a keynote session that includes recognizing
Sage North Americas top Business Partners. Join us or the celebration and
Swensons keynote address where she will share her business insights and her
perspective on whats ahead or Sage, our customers, and our partners.
NEW! Technology Keynote
Tuesday, May 12 | 8:00 a.m. 9:15 a.m.
Want to hear where our industry is headed rom a technology perspective? Interested
in learning about the innovations and trends that will shape the uture o Sage
solutions? Join us or the new technology keynoteeaturing Sage North America
chie technology ocer Motasim Najeeb.
General Manager Keynotes
Tuesday, May 12 | 8:00 a.m. 9:15 a.m.
The hear whats new opportunity
Sage Master Builder and
Sage Timberline Oce
John Geel
Senior VP and
General Manager
Millennium, Sage Fundraising, and
Sage MIP Fund Accounting
Krista Endsley
Senior VP and
General Manager
Peachtree by Sage
Connie Certusi
Senior VP and
General Manager
CompuPay, Sage Abra HRMS,
Sage Carpe Diem, and
Sage TimeSheet
Karl Grass
Senior VP and
General Manager
ACT! by Sage
Sam Hunter
Senior VP and
General Manager
Sue Swenson
CEO
Motasim Najeeb
CTO
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General Manager Keynotes
Tuesday, May 12 | 9:30 a.m. 10:45 a.m.
Himanshu PalsuleExecutive VP and
General Manager
SageCRM, SageCRM.com,
and Sage SalesLogix
David van Toor
Senior VP and
General Manager
Sage FAS, Sage MAS 90, Sage MAS 200, and Sage MAS 500
Christopher DonieSenior VP and
General Manager
Sage Accpac
Laurie Schultz
Senior VP and
General Manager
DacEasy by Sage, Sage Active Planner,
Sage BusinessVision, Sage BusinessWorks,
Sage PFW, Sage Pro, Timeslips by Sage
Sam Hunter
Senior VP andGeneral Manager
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Is the day-to-day grind hitting you and your team hard?
Hit back. Insights 2009 is your opportunity to recharge the
batteries, motivate sta, and bond with colleagues. This
years conerence oers abundant activities that will bringyou, your sta, and your ellow partners closer together
and get you excited to return to work.
First Annual 5k Fun Run/Walk
Monday, May 11 | 8:00 a.m. 10:00 a.m.
Destined to become an Insights tradition, the 5k Fun Run/
Walk is your chance to go outside, get some exercise, and
have some un. Get a team together or go solo.
Participants will enjoy a 3.1 mile walk, jog, or run on the
Gaylord Opryland jogging trail. All walkers and runners will
receive snacks and rereshments. Prizes will be awarded
or top nishers. Look or registration details on your online
Insights conerence registration orm.
Rockin Roadhouse Theme Party
Wednesday, May 13 | 7:30 p.m. 11:30 p.m.
Insights is our annual opportunity to celebrate another year
with one o the best, most passionate partner communities
out there. Were hiring one o Nashvilles best local rock
music act or the annual ater-dark party. Plus, were bringingback your avorite activities (including casino games,
GrooveHeads, toilet bowl races, video games, and tattoo
artists). Youll want to be there to relax, unwind, and bond
with your ellow partner peeps.
Closing Luncheonwith Cal Ripken, Jr.
Thursday, May 1411:30 a.m. 1:30 p.m.
Baseballs Iron Man, Cal Ripken,
Jr, broke several MLB records during
his 21 seasons, but none is as sacred as his consecutive-
games-played record. Shattering Lou Gehrigs streak
o 2,131 games by more than 500, Ripken displayed
perseverance, endurance, and an everyday work ethic that
transormed him into a national icon. As the personication
o leadership, commitment, and excellence, Ripken will
recount lessons learned rom victory and deeatand apply
them to the business world. His examples will inspire you toachieve your own brand o success.
Therecharge the batteriesopportunity
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Mary Davolt CMS Group, Inc.
Kendra Kalimanis MIS Consulting & Sales, Inc.
Eric Rogers Rogers & Co.
Dennis Bock MIS Micro InormationServices, Inc.
Mark Dresser Dresser and Associates
Jeannie Huckstep Huckstep & Associates
Mike Renner Business ManagementSolutions Group, Inc.
Sue Bennett Bennett Porter & Associates
Thomas Ross Thomas Ross Associates
Larry Marshall Marshall TechnologySolutions
Heather Nottoli Barsa Technology Solutions
Towner Blackstock CIS Consulting Group
Ed Kachinske Innovative Solutions, Inc.
Laura McCord McCord Consulting, Inc.
Glen Mund Plus Computer Solutions
Rob Carter CA Plus Inc.
Barry Genaske Great Hills ManagementSystems
Peter Conway Net@Work
Sean Mohan Strategic Sales Systems
Mike Hofer Customer Systems Inc.
Thank You to the Insights PartnerAdvisory Council
A special thank you to our partner advisory council
members, who provided guidance on many Insights 2009
conerence details including session content and structure,
speaker hiring, the corporate booth, and more.
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Insights 2009 oers content suitable or novice, intermediate,and advanced skill levels. Attendee rosters at previous
conerences have included a diverse range o participants
which means there will be plenty o olks who you can
relate to. Executives, sales people, marketers, support
sta, consultants, trainers, system engineers, installers,
programmers, and everyone in between are not only
welcome, theyre strongly encouraged to attend.
A Note to Executives
A sotening economy may have your training budget in
the cross hairs, but Insights is the right conerence ortimes like these. This years event provides rich, targeted
contenthelping you and your sta benet rom practical
learning, constant interaction, and realistic solutions. Now,
more than ever, attendance at Insights is essential because
it will keep your strong employees engaged while also
preparing your organization to excel when the economy
starts to improve. Join us at Insights 2009. Well make sure
its worth it. Plus a lot more.
Register Early
Registration opens February 26. Register early to
secure the best rates.
Registration Type Dates Fee Per Person
Super Saver Feb. 26 March 12 $995
Early Bird March 13 April 1 $1,095
Standard April 2 April 29 $1,195
Late / Walk-In April 30 May 14 $1,295
Group (4 or more*) Feb. 25 May 14 $895
* To qualiy or the Group Rate, you must register and pay or our or more associatesrom the same rm.
Register online at: www.SageInsightsConerence.com
Spouses and Guests
Tickets or specic events as well as a complete package wil
be sold both online and at the event. Sage reserves the right
to charge the stated conerence ee or those partners who
purchase guest tickets or themselves.
Please note that Insights guests must be 21 years or
older to attend any conerence event.
Airare and Hotel Discounts
Sage has negotiated great rates and discounts on airare
and lodging or our partners.
Visit www.SageInsightsConerence.com or details.
Who should attend?
So, you want to be the oce hero? Thought so.
Just pass this Advance Conerence Guide to your
colleagues. Youll look super smart. AND youll
orever be known as the one who helped them
save a ton on their Insights registration!
Friends dont let riends miss out
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2009 Sage Sotware, Inc. All rights reserved. The Sage logo and the Sage product and service names mentioned herein are registered trademarks or trademarks o Sage Sotware, Inc., or its aliated entities.
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Platinum sponsor
Thank you to our Platinum sponsor.
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