Copyright 2015, Chrysler Group LLC, All Rights Reserved Revised August 2015 Dealer Service Instructions for: Safety Recall P36 / NHTSA 14V-391 Sun Visor Wiring NOTE: The service procedure to repair vehicles involved in this recall has been modified. A new tape procedure has been added, new parts have been added to the parts section and the labor time allowance has been increased. 2011 – 2014 (WD) Dodge Durango (WK) Jeep Grand Cherokee NOTE: This recall applies only to the above vehicles equipped with a sun visor vanity light (sales code GNC) built through December 11, 2013 (MDH 121119). The sun visor vanity lamp wiring on about 651,000 of the above vehicles may experience a high resistance short after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and an increased risk of fire. Models IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject
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Copyright 2015, Chrysler Group LLC, All Rights Reserved
Revised August 2015 Dealer Service Instructions for:
Safety Recall P36 / NHTSA 14V-391
Sun Visor Wiring
NOTE: The service procedure to repair vehicles involved in this recall has been
modified. A new tape procedure has been added, new parts have been added to
the parts section and the labor time allowance has been increased.
2011 – 2014 (WD) Dodge Durango
(WK) Jeep Grand Cherokee
NOTE: This recall applies only to the above vehicles equipped with a sun visor
vanity light (sales code GNC) built through December 11, 2013 (MDH 121119).
The sun visor vanity lamp wiring on about 651,000 of the above vehicles may
experience a high resistance short after a service repair to the sun visor, headliner
or while gaining access above the headliner. This may result in an inoperative
vanity lamp and an increased risk of fire.
Models
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to
apply to used vehicle inventory and should perform this recall on vehicles in for
service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Safety Recall P36 – Sun Visor Wiring Page 2
The sun visor wiring must be inspected on all involved vehicles to find those that
may have had an improper service procedure. Any damaged sun visor wiring
found during the inspection will be repaired. Also, sun visor wire guides will be
installed on all vehicles to reroute sun visor wiring to prevent wiring damage
during any future service procedures.
Part Number Description
CBXDP361AA Sun Visor Wire Guide Package
Each package contains the following components:
Quantity Description
1 Guide, sun visor wire (right side)
1 Guide, sun visor wire (left side)
Each dealer to whom vehicles in the recall were assigned will receive enough Sun
Visor Wire Guide Packages to service about 20% of those vehicles.
Part Number Description
68065586AA Tape, Abrasion
NOTE: One roll of tape will repair 40 vehicles.
68303542AA Tape, Patch (5”x 3”)
NOTE: This is a bulk roll with 1,500 tape patches. One roll can repair 300 vehicles
(4 patches per vehicles without a sunroof /5 patches per vehicle with a sunroof).
The following special tools are required to perform this repair:
NPN wiTECH VCI Pod Kit
NPN Laptop Computer
NPN wiTECH Software
2021400230 Support, Headliner Opening
Repair
Parts Information
Special Tools
Safety Recall P36 – Sun Visor Wiring Page 3
CAUTION: Wash your hands
thoroughly before performing
this service procedure to avoid
staining the headliner.
NOTE: Four tape patches are
required for vehicles without a
sunroof / five tape patches per
vehicle equipped with a sunroof
1. If equipped, open sunroof
shade.
2. Move both front seats to the full
rear position.
3. Remove and save the right and left side front door opening sill plates.
4. Remove and save the right and
left side front door weather
seals (Figure 1).
5. Disconnect the negative battery
cable located under the
passenger seat (Figure 2).
CAUTION: After
disconnecting the negative
battery cable, wait two
minutes before continuing
with this service procedure.
Service Procedure
Figure 1 – Door Opening Weather Seal
Figure 2 – Battery Location
DOOR OPENING
WEATHER SEAL
BATTERY ACCESS COVER
BATTERY NEGATIVE BATTERY CABLE
Safety Recall P36 – Sun Visor Wiring Page 4
6. Remove and save the right and
left side “A” pillar covers
(Figure 3).
CAUTION: Use extreme care
when disconnecting the “A”
pillar cover tether.
7. Remove and save the right and
left side front overhead grab
handles (Figure 4).
8. Temporarily connect the negative
battery cable to the battery.
9. Move both front seats to the full forward position.
10. Disconnect the negative battery
cable.
CAUTION: After
disconnecting the negative
battery cable, wait two minutes
before continuing with this
service procedure.
11. Remove and save the right and
left side rear door opening sill
plates.
Service Procedure (Continued)
Figure 3 – “A” Pillar Cover (right side shown)
Figure 4 – Front Overhead Grab Handle
“A” PILLAR COVER
WINDSHIELD
FRONT DOOR
GRAB HANDLE
GRAB HANDLE
FASTENERS
Safety Recall P36 – Sun Visor Wiring Page 5
12. Remove and save the right and
left side rear door weather seals
(Figure 5).
13. Remove and save the right and
left side upper and lower “B”
pillar trim panels (Figure 5).
14. Remove and save the right and
left side rear overhead grab
handles (Figure 6).
Service Procedure (Continued)
Figure 5 – Rear Door Weather Seal and “B” Pillar Panels
Figure 6 – Rear Overhead Grab Handle
DOOR OPENING WEATHER SEAL
LOWER “B” PILLAR
TRIM PANEL
UPPER “B” PILLAR TRIM PANEL
GRAB HANDLE FASTENERS
GRAB HANDLE
Safety Recall P36 – Sun Visor Wiring Page 6
15. Temporarily connect the negative battery cable to the battery.
16. Move the seats to the full rear position.
17. Disconnect the negative battery cable.
CAUTION: After disconnecting the negative battery cable, wait two
minutes before continuing with this service procedure.
18. For vehicles equipped with a dual pane sunroof, install right and left side