Safety Maturity Tool The next step for improving Safety Performance Sandra de Bont [email protected] European Oil Storage Conference January 31 2014
Safety Maturity Tool
The next step for improving
Safety Performance
Sandra de Bont [email protected]
European Oil Storage Conference
January 31 2014
Agenda
• Introduction VOTOB
• Introduction VOTOB Safetyplan
How it began …
• Recent incidents:
– Industry (BP, Chemie-Pack)
– Tank storage (Buncefield, Odfjell)
• National discussion: Who is responsible for safety?
– Authorities Companies
• Ambition Dutch Tank Storage Association (VOTOB):
– Safety plan:
• Improvement of safety performance (individual companies)
• Improve brand image (tank storage sector)
– Tools:
• Development of Self Assessment Tool (SAT)
• Application of SAT (at 24 terminals
Objectives SAT
Insight (overall) Safety performance Improve Safety maturity level
Demonstrate leadership and responsibility Pro-active safety attitude
Benchmarking (Inter company) Cross learning
Communication with authorities i.e. public Transparency
Philosophy SAT Safety maturity is a result of operational excellence:
Company safety culture and leadership Mindware
Quality of Safety Mgmt. System & procedures Software
Technical integrity of assets Hardware
Implementation and operation of SAT :
3-levels Key Performance Indicators (strategic, tactical, operational)
Improvement planning
Management review
Communication
Structure SAT
Hardware
(Assets)
Software
(Safety management)
Mindware
(Safety culture)
Development process
• Process:
– Client: VOTOB (association tanks storage companies)
– Steering committee (members VOTOB)
– Technical committee (experts VOTOB)
– Royal HaskoningDHV and Lloyds Register
• Process:
– Development of criteria for ‘Safety maturity’
– Prepare structure (Hardware, Mindware, Software)
– Review legal framework, system elements
– Preparation of questionnaire and checklist
• Deliverables:
– SAT tool, including manual, instructions , accountability
– Qualifications auditor (training, skills, independency, knowledge)
Criteria Safety maturity
SAT 3-day Audit
Questions based on:
– Legal framework, directives, standards, Best Practices
– System elements: Mindware, Hardware, Software
Questionnaire framework:
Legal framework, normative references
Safety culture
– Hearts & Minds
– Additional “Culture-dimensions”
– RHDHV experience
Occupational H&S:
– OHSAS 18001
– Exposure hazardous substances
Proces safety:
– Fire and Explosion (ATEX)
– PGS 29 (based on IP19)
– PAS 55 (Asset management, Integritity of installations)
Major Hazards:
– Seveso requirements/checklists CA
– SMS (NTA 8620)
Fire safety
– NFPA 11
System elements
Mindware (total 18 elements), o.a.:
– Leadership, commitment
– Policy, goals
Software (total 17 elements), o.a.:
– Policy, requirements, targets, responsibilities.
– Hazard Identification, risk assessment (HEMP)
– Safety Management System (SMS)
– Audits, Monitoring (KPI’s), management review
Hardware (total 11 elements):
– Primary process (tanks, piping)
– Secondary process (fire fighting installations, vapour recovery)
– Optional: extra modules (ship loading, jetty, hoses)
Example: Elements Mindware A.1 Leadership and commitment
A.2 Safety communication
A.3 Vision management (causes of incidents)
A.4 Productivity versus Safety
A.5 Employee involvement
A.6 Contracting and coioperation with (sub) contractors
A.7 Competention/training
A.8 Procedures
A.9 Management of change
A.10 Incident registration and analyses
A.11 Audits
A.12 Learning of incidents
A.13 Role of supervisor
A.14 Proces safety vs. Occupational H&S
A.15 Maintenance management
A.16 Complexity and resilience
Example elements Software
Example elements hardware
Execution planning
Example results SAT
KPI’s strategic level
3,1
4,0
3,5
Example results - Mindware KPI’s tactical level
Example results - Software
KPI’s tactical level
Example - analyses
Procedures present Procedures effective Self improving
Level 3 Level 4 Level 5
Safety Improvement planning
(company level) Scores < 3: not mature.
– All items to be resolved
– Risk Assessment per item (priority planning)
– Follow up
Scores > 3, 4 en 5: beyond compliance
– Further improvement
– Planning on basis of ambitions
– Structure: Roadmap Safety
Safety Improvement planning
(sector/association level)
Vision, policy, planning:
Aggregated results analyses (high level) vision
Policy planning ambitions meet expectations
Communication:
Within sector: share lessons learned
External: stakeholders, supply chain, authorities
Improvement planning:
Resolve issues
Develop / update Best Practices
Identify potential (future) issues
And finally ……….
Conclusions:
Safety maturity is result of operational excellence
Operational excellence includes Hardware, Mindware, Software
Company/sector safety ambitions are leading (pro-active approach)
SAT results are input for management review and policy planning
Communication with authorities improves (transparency)
Please take in mind:
SAT is a tool, improvement is the objective
Ensure continuous improvement planning (PDCA cycles)
Beware of uniformity of results (independent, critical auditor)
Limits of transparency (no competition on basis of safety, authorities)
Use of (sector specific) KPI’s