Safety, Health, Well-Being, & Security 12 Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Safety, Health, Well-Being, & Security
12
Copyright ©2016 Cengage Learning. Al l Rights Reserved. May not be scanned, copied
or dupl icated, or posted to a publ icly accessible website, in whole or in part.
LEARNING OUTCOMES
2Copyright ©2016 Cengage Learning. Al l Rights Reserved. May not be scanned, copied or dupl icated, or posted to a publ icly acce ssible website, in whole or in part. HRM3 | CH3
1 Identify and discuss the central elements associated with employee safety and health
2 Describe the basic issues involved in the physical work environment
3 Discuss stress and stress-management programs in organizations
4 Identify and describe the most important HR-related security issues in organizations
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Employee Safety and Health
• Safety hazards: Conditions in the work environment that have the potential to cause harm to an employee
• Health hazards: Characteristics of the work environment that more slowly and systematically result in damage to an employee’s health
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Table
HRM3 | CH3
12.1 Most Dangerous Occupations in the
United States, 2012
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Categories of Occupational Illnesses
• Occupational skin diseases or disorders
• Dust diseases of the lungs
• Respiratory conditions because of toxic agents
• Poisoning
• Disorders• Resulting from physical agents
• Associated with repeated trauma
• Other categories of occupational illness
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Ways to Control Employee Safety
• Act that authorized the U.S. Government to create various standards regarding occupational safety and a health and administrative agency that enforces those standards
OSHA
• Safety engineers: Experts who carefully study the workplace, try to identify and isolate dangerous situations, and recommend solutions for dealing with those situations
Controlling accidents at work
Controlling occupational diseases
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The Physical Environment
• Hours of work• Working hours and its distribution can affect
employee safety and well being
• Circadian rhythms: Natural cycles that indicate when a body needs to eat or sleep
• Illumination, temperature, office, and work space design
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Figure
HRM3 | CH3
12.1 The Causes and Consequences of Stress
in Organizations
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Stress and Stress Management at Work
• Stress: Person’s adaptive response to a stimulus that places excessive psychological or physical demands
• Task demands - Stressors associated with the specific job a person performs• Overload - When a person has more work to do
than he or she can handle
• Physical demands
• Role demands
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Table
HRM3 | CH3
12.3 Most and Least Stressful Jobs
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Personality Characteristics Affected by Stress
• Highly competitive and highly focused on work with few interests outside of work
Type A personality
• Less aggressive, more patient, and more easygoing
Type B personality
• Individual difference that allows some individuals to experience less stress when dealing with stressful events, and that makes them more effective in dealing with the stress they do experience
Hardiness
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Consequences of Stress at Work
• Individual• Behavioral, psychological, and medical
• Organizational• Decline in performance and attitude related
• Burnout: General feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and too few sources of satisfaction
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Consequences of Stress at Work
• Turnover: People leaving their jobs, whether voluntarily or involuntarily
• Dysfunctional behavior: Any behavior of work that is counterproductive• Theft and sabotage
• Sexual and racial harassment
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Stress and Stress Management at Work
• Wellness programs in organizations• Institutional programs: Undertaken through
established organizational mechanisms
• Collateral stress programs: Created specifically to help employees deal with stress
• Other interventions
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Workplace Security
• Safe and secure environment is a driver to human behavior
• Announcements layoffs are likely to increase feelings of insecurity concerning employment
• Insurance programs are designed to provide security in various forms
• Threat of bombings or kidnappings is a different type of security issue experienced after Sept 11, 2001 attacks
SUMMARY
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• Safe and secure working environment is the key driver to human behavior
• Important for an employee to provide a safe workplace to increase the performance levels
• Employee stress management must be one of the key roles of the HR management
KEY TERMS
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• Burnout (p. 275)• Circadian rhythms (p. 271)• Collateral stress programs (p. 276)• Dysfunctional behavior (p. 276)• Hardiness (p. 274-275)• Health hazards (p. 266)• Institutional programs (p. 276)• OSHA (p. 268)• Safety engineers (p. 269)• Safety hazards (p. 266)• Stress (p. 273)
KEY TERMS
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• Turnover (p. 275)• Type A personality (p. 274)• Type B personality (p. 274)