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Course BUSI1271: Global Strategy: Analysis & Pr Course School/Level BU/PG
Coursework Team assignment Assessment Weight 30.00%
Tutor WE Hearne, VJ Torlo, N Brady Submission Deadline 18/11/2011
000636607
000695956
000697944
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Coursework Header Sheet 187485-104
Coursework is receipted on the understanding that it is the student's own work and that it has not,
in whole or part, been presented elsewhere for assessment. Where material has been used from
other sources it has been properly acknowledged in accordance with the University's Regulations
regarding Cheating and Plagiarism.
Tutor's comments
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Contents
Coursework Header Sheet ............................................................................. 1
INTRODUCTION............................................................................................. 3
STRATEGIC POSITION ................................................................................. 3
PESTEL ANALYSIS ........................................................................................ 3
PORTERS‟ FIVE FORCES ............................................................................ 5
Threat of entry (Weak).................................................................................... 5
PARTIAL SWOT ANALYSIS (Opportunities and Threats) .......................... 6
MARKETING ANALYSIS ................................................................................ 7
STRATEGIC PURPOSE ................................................................................ 8
STRATEGIC CAPABILITY ............................................................................. 9
STRATEGIC DIRECTION .............................................................................. 9
BCG MATRIX (Boston Consulting Group Matrix) ...................................... 10
CRITICAL SUCCESS FACTORS:............................................................... 11
FINANCIAL ANALYSIS ................................................................................. 14
REFERENCE LIST ....................................................................................... 16
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INTRODUCTION
The aim of this report is to look at the airline industry within Ryanair that Christy Ryan,
Tony Ryan and Liam Lonergan founded in 1985. This report will analyse the strategy that
Ryanair consists of. This report will also analyse the data within the Ryanair annual report and
several case studies to determine the strategy that has been adopted as of this date. Ryanair
will be analysed and recommendations will be made for the forecasted strategy of Ryanair.
Ryanair is the World‟s favourite airline. There are more than 1400 flights flying every day.
In addition, Ryanair is also one of the lowest priced airline companies, more than 1100 cheap
fare routes pass through 27 countries, connecting 160 destinations (Ryanair, 2011a).
STRATEGIC POSITION
According to Johnson and Scholes (2005) the strategic position is defined as the influence
on strategy of the external environment, internal resources and competences, and the
opportunities and power from stakeholders. With all these factors on board and the addition of
strategic capability, contemplation of the environment, and the prospects of the cultural and
political structure of the organisation delivers the foundation for grasping the strategic position
of an organisation.
PESTEL ANALYSIS
The PESTEL framework highly influences the companies‟ business successful or failure.
There are six elements included in the PESTLE framework. These are Political, Economic,
Social, Technological, Environmental and Legal factors. (Johnson, schools and Whittington,
2009)
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Political:
Climate protection charges, 'green' trading schemes1
Multilateral trading agreements
Security controls
Variable international taxation rates
Global Tariff rate issues
Government supporting national carrier Air France-KLM2
Economic:
Fuel price increases3
Depreciation of US dollars
Varying national growth rates
Illegal subsidies of airports4
Social:
Change in the travellers‟ trends
Rise in travelling lifestyles
Rise in business travelling
Student international study exchanges
Technological:
Fuel-efficient engines and aerodynamic airframes
Ryanair allows mobile phone use5
Heightened security check technologies
Internet sales and internet check ins
1BBC News,(2007) Ryanir hits back in 'green' row (Source: http://news.bbc.co.uk/1/hi/uk_politics/6233019.stm)
2Airport-technology.com (2006) Runway Wars, (Source: http://www.airport-technology.com/features/feature667/ )
3 Wembridge and plimmer (2011) Rising fuel prices clips Ryanair’s wings(Source:
http://www.ft.com/cms/s/0/5549021a-b693-11e0-ae1f-00144feabdc0.html#axzz1cf3Nd3bv) 4
Presseurop ,(2010) Ryanair flies high on subsides, (Source:http://www.presseurop.eu/en/content/article/255241-ryanair-flies-high-subsidies) 5
BBC NEWS(2009) Ryanair allows mobile phone use.(Source: http://news.bbc.co.uk/1/hi/technology/7899446.stm)
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Environment:
Noise pollution controls
Emission of carbon controls
Land for enlargement of airports
Legal:
Restrictions on mergers
Allegations of misleading advertisement6
PORTERS’ FIVE FORCES
Threat of entry (Weak)
Scale and\\ Experience are required to compete with large airline industries
Brand image and loyalty to low fares
Legal restraints on new entries
High restrictions on landing required in the airport.
Threat of substitutes (Moderate)
Ryanair is the cheapest airline
Easy to switch to other safer and
quicker transport tool
.
Buyer power (Strong)
Customers may switch to other
6 BBC NEWS (2010)Ryanair reprimanded for ’misleading’ advertisements.(Source: http://www.bbc.co.uk/news/10626652)
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cheaper mode of transportation.
Many alternative choices.
Supplier power (Strong)
High switching costs, due to the Boeing and Airbus
High supplier competition threats
High fuel prices.
Competitive rivalry (Strong)
High exit barriers
High fixed costs.
Based on this analysis of the Porter‟s “f ive forces,” the position for Ryanair within the
European air transport market can be ascertained. The three strong forces, one medium force
and one weak force are representing the competitive ability of Ryanair‟s industry. Ryanair is
the cheapest airline, consumers have strong brand loyalties, and however, buyers within the
market have the threat of easily switching to the safer and quicker mode of transportation.
Boeing and Airbus are the major suppliers for Ryanair and the fuel price is higher, therefore,
Ryanair have extremely strong supplier power. According to these reasons, it makes Ryanair
successful in the currently market.
PARTIAL SWOT ANALYSIS (Opportunities and Threats)
Using a SWOT analysis will help to identify the internal factors and the external factors of
a company. These factors are; Strength; Weakness; Opportunities and Threat.
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Opportunities:
The economic recession can be exploited. Most people due to lack of disposable
income were rather looking for bargains than leisure spending. The inclusion of more
countries in the EU also gave rise to new air routes which the airline industry exploited. This
helped Ryanair, as it is a low budget airline.
Threats:
The competition in the low budget airline industry is a major threat for the company.
Customers who look for bargains may switch to other airline companies such as Easy Jet
which provide better services than Ryanair even though the price rate are slightly different.
The increase in the fuel price can be a major problem to sustain in the industry with this low
price strategy.
MARKETING ANALYSIS
Airline Industry is a very large and global industry with high number of competitors. While
entering into this market, a company would be requiring a huge amount of capital. As a result
the risk involved is very high. Before entering into the airline industry the company should
know its market well, should identify the best suitable location and its target customers. A
market analysis of the industry would help the company to know the current and future market
situation. This will help the company to make their strategies for the business to run
successfully
Recovering Global Market:
With the global market slowly improving, the market situation for the airline companies is
also increasing accordingly. As the economy grows the number of people travelling will also
rise. In Japan, the effects of tsunami and nuclear problems are slowly receding. Three low cost
carriers are planning to launch service in 2012 (Airline leader, 2011).
Competition
It is also very important to know the rivals of your firm. The companies have to analyze if it
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can compete with its rival in the market. Michael O‟Leory, CEO of Ryanair Inc. in an article
published in “economist.com” has warned of a „bloodbath‟ in the low fare airline industry.
Ryanair‟s rival EasyJet is formulating strategies to stay on in this market. Since both the
airlines focus mainly on low fare travels they have to keep the ticket price low regardless to the
increase in competition. In Europe there are around 50 low cost carriers, some of them go bust,
while some new carriers are started.
Price
In a low fare carrier industry the most important aspect is price. The average price per
travel in the market is increasing in the airline industry (Advito, 2011). With the increase in fuel
prices, it is a big challenge for the airline companies in this industry to keep the prices down
and survive in this market situation. However with the increase in demand from the people
means that the market still hold good news for low fare carrier companies.
STRATEGIC PURPOSE
Stake Holder Mapping:
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STRATEGIC CAPABILITY
Strategic capabilities are the resources and proficiencies of company required for it to survive.
STRATEGIC DIRECTION
Strategic direction is a procedure leading to the goals set in a firm‟s strategy being achieved.
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BCG MATRIX (Boston Consulting Group Matrix)
The BCG Matrix model bases its theory on the life cycle of products. It enables to have an
understanding of the opportunities and the correct direction to distribute resources in order to
maximise profit in the organisation
Analysed BCG Matrix for Ryanair:
STRATEGIC CLOCK
Bowman‟s Strategic clock is based on the work of Cliff Bowman. The strategy enables the
organization to study its competitive position when comparing it to competitors‟ ways of
competitive positioning.
* Bowmans Strategy Clock taken from http://www.mindtools.com/pages/article/newSTR_93.htm
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Ryanair ‟s low fare and no frills strategy is its key to success placing it at Point 1 on the
Strategic Clock. The airline company ensures lowest ticket prices by keeping other costs as
low as possible. More baggage allowance should be considered and Ryanair could possibly
provide basic in-flight frills like Easyjet to refrain customers from switching over. With Easyjet
being its competitors, Ryanair could be at risk to losing market value.
CRITICAL SUCCESS FACTORS:
In this high competitive industry, Ryanair and its management still maintain sustainability
without even having to add sub-fuel charges to its customers. The following points are the
main factors for Ryanair‟s success
Low fares:
Ryanair‟s low fare policy attracts low bargaining customers. They use a method of
advanced booking to attract customers. The farther away from date of departure the cheaper
the flight fares are. This is the method in which Ryanair fix their ticket prices.
Low operating cost:
The management of Ryanair keep operating cost as low as possible. The
company operates on a single aircraft type which is Boeing 737-800s. This helps them to
reduce the maintenance cost and also the training cost given to its employees.
Customer service:
Ryanair maintain the policy of a good relation with its customers. Their success is
attributed to a better punctuality in flight timings, fewer baggage losses and fewer flight
cancellations..
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Frequent Point-to-Point Flights on Short-Haul Routes:
Ryanair‟s frequent short distance flights help them offer low cost flights and
therefore avoid in-flight superfluous services.
PARTIAL SWOT (Strength and Weakness)
Strength:
The major strength Ryanair has over its competitors are its brand name and low fare
policy. Ryanair uses the same air craft from Boeing 737-800. By doing this the company is
able to reduce the fuel expenses and maintenance expenses. The online check-ins introduced
by Ryanair also helps to reduce the queues at the airport which inconveniences‟ its customers.
Weakness:
The lack of health customer and employee relation is Ryanair‟s major weak point. Ryan
also allows only lesser baggage allowance than the other airlines. This also creates customer
dissatisfaction.
OPERATING ANALYSIS
Ryanair has its strategies well laid out to execute the business successfully. Since
Ryanair fall under the low fare airline industry, they seek to provide low fares which will result
in the increase in number of customers. It also focuses mainly on containing costs and
operating efficiencies. Some of the long-term strategies adopted by Ryanair are listed below. It
is also very necessary to know the results of the strategies adopted by the company.
Reduced Fares : The prime focus of Ryanair is to increase the number of customers by
reducing its fares. Ryanair eliminates the minimum stay requirement by selling seats on one
way basis. Ryanair generally sets its price depending upon the demand of the flights. It also
considers the time when the ticket is booked. If the ticket is booked nearer to the departure
date, they will increase the price of the ticket.
Customer Satisfaction : Even though there are no frills attached to the journey, Ryanair
make sure that they try to deliver the best customer service among its peers. As per the data
published by Association of European Airlines (AEA), Ryanair has improved its punctuality;
there have been less number of cancelations, less number of lost bags. Ryanair has also
successfully reduced the percentage of delay flights with their new and improved strategy.
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Point to Point Flights : Ryanair also facilitates point to point service to secondary and
regional airports on short haul routes. With the introduction of this strategy Ryanair flew
average flight duration of 1.69 hours and an average of 727 miles. This also eliminated the
need to provide unnecessary “frills”
Reducing Operating Costs : Ryanair aims to reduce its operating costs by controlling its
primary expenses such as aircraft equipment costs, employee costs, customer service costs
and the cost required for accessing various airports . The development of Ryanair‟s own
internet booking facility has allowed them to eliminate commission and the third party costs. 99%
of Ryanair‟s revenue is generated through direct sales as of now
Improving the safety : The management of Ryanair consider safety of the crew and
passengers as their primary priority. As per the report published by Ryanair, (2011) they have
not ever had a single passenger or flight crew fatality due to accidents in its operating history.
Enhancing operating results through Ancillary services : Ryanair has various
contracts with agencies for hotel reservations, providing rental houses, camping etc. They
have also contracts for car rental services and they also sell bus and rail tickets as well. These
ancillary services accounted for nearly 22% of Ryanair‟s total operating income in both 2010
and 2011 (Presentation of financial and certain other information, 2011)
Effective implementation of these strategies resulted in an increase of profit for the
company. According to the financial report published by Ryanair, the profit after tax increased
from €93.7 million in 2010 to €139.3 million in 2011. The operating profit of the company
increased to €169.9 million in the recently completed quarter in 2011 from €121.1 in first
quarter. There was an increase in operating costs by around €200 million mainly because of
the increase in fuel prices by 49%. The company‟s cash and cash equivalent also increased to
€3213.8 million as at June 2011 from €3072.8 which was recorded in June 2010
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FINANCIAL ANALYSIS
Consolidated Statement*
Year ended
March 31,
2011
Year ended
March 31,
2010
Year ended
March 31,
2009
€M €M €M
Profit (loss) of the year 374.6 305.3 (162.2)
Other comprehensive income:
Net actuarial gain (loss) from retirement benefit plans. 5.0 - (7.5)
Cash-flow hedge reserve effective portion of fair value
changes to derivatives:
Effective portion of changes in fair value of cash flow
hedges......................................................... 227.1 129.8 256.8
Net change in fair value of property, plant and
equipment.......................................................... (15.2) (16.7) (1.0)
Net change in fair value of cash-flow hedges
transferred to profit or loss................................ (14.8) (50.8) (115.6)
Net movement in cash-flow hedge reserve 197.1 62.3 140.2
Available for sale financial asset:
Net (decrease)/increase in fair value of asset sale (2.2) 23.0 (222.5)
Impairment of available for sale asset written of
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income statement......................................... _ 13.5 222.5
Net movements in available for sale financial asset
reserve................................................................
(2.2) 36.5 -
Total other comprehensive income of the year 199.9 98.8 132.7
Total comprehensive income/(loss) for the year- all
attributable to equity holders of parent
574.5 404.1 (36.5)
* Retrieved from 20 F statement released by Ryanair, www.ryanair.com
Ryanair recorded a profit on ordinary activities after taxation of €374.6 million in the 2011
fiscal year, as compared with a profit of €305.3 million in the 2010 fiscal year. This profit was
primarily attributable to an increase in revenues driven by a 12.3% increase in average fares
and a 20.8% increase in ancillary revenues, partially offset by a 37.3% increase in fuel and oil
costs from €893.9 million to €1,227.0 million.
Ryanair„s scheduled passenger revenues increased 21.6%, from €2,324.5 million in the
2010 fiscal year, to €2,827.9 million in the 2011 fiscal year, primarily reflecting an increase of
12.3% in average fares. The number of passengers booked increased 8.4%, from 66.5 million
to 72.1 million, reflecting increased scheduled passenger volumes on existing passenger
routes and the successful launch of new bases at Barcelona (El Prat), Gran Canaria, Kaunas,
Lanzarote, Malta, Seville, Tenerife and Valencia in the 2011 fiscal year. There was a
one-percentage-point increase in booked passenger load factors from 82% in the 2010 fiscal
year to 83% in the 2011 fiscal year.
Passenger capacity during the 2011 fiscal year increased by 18.5% due to the addition of
40 Boeing 737-800 aircraft (net of disposals), as well as a 7.8% increase in sectors flown and
a 9.9% increase in the average length of passenger haul. Scheduled passenger revenues
accounted for 77.9% of Ryanair„s total revenues for the 2011 fiscal year, compared with 77.8%
of total revenues in the 2010 fiscal year.
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REFERENCE LIST
Advito, 2011, „Industry Forecast Index‟ http://www.bcdtravel.com [Accessed on 15 Nov 2010]
Johnson, G., Schocles, K. and Whittington, R. (2009) Fundamentals of Strategy .England:
Pearson Education Limited [Accessed on 20 Nov 2010]
Ryanair,(2011a) About us [online] [Available from] http://www.ryanair.com/en/about [Accessed
on 04 Nov 2011]
Wembridge, G.P. and Plimmer, M. (2011) Rising fuel prices clips Ryanair‟s wings
[online][Available from]
http://www.ft.com/cms/s/0/5549021a-b693-11e0-ae1f-00144feabdc0.html#axzz1cf3Nd3bv
[Accessed on 04 Nov 2011]