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Published by Articulate® Storyline www.articulate.com RWA Basics Training 1. RWA Basics Training 1.1 RWA Basics Training Notes:
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RWA Basics Training 1. RWA Basics Training

Jan 27, 2022

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Page 1: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

RWA Basics Training

1. RWA Basics Training

1.1 RWA Basics Training

Notes:

Page 2: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

1.2 Welcome

1.3 Participant Resources

Notes:

Page 3: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

1.4 Course Agenda

Notes:

1.5 Lesson 1: Definition & Overview

Notes:

Page 4: RWA Basics Training 1. RWA Basics Training

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1.6 Reimbursable Services (RS) Program

Notes:

Page 5: RWA Basics Training 1. RWA Basics Training

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1.7 What is an RWA?

Notes:

1.8 Knowledge Check

Page 6: RWA Basics Training 1. RWA Basics Training

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1.9 Knowledge Check #1

(Multiple Response, 0 points, 1 attempt permitted)

Correct Choice

X Is an agreement between GSA and a customer whereby GSA agrees to provide

goods and services and the customer agrees to reimburse PBS for the cost of

these goods and services, indirect costs, and fees.

X Captures and bills the cost of altering, renovating, repairing, or providing services,

in GSA-managed space, over and above the basic operations financed through

rent.

X Identifies the specific needs of the customer and establishes financial agreement.

X Provides documentation of a formal agreement.

Feedback when correct:

All of these statements apply to RWAs.

Feedback when incorrect:

All of these statements are true of an RWA.

Page 7: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

Page 8: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

1.10 Lesson 2: Laws & Policies

Notes:

1.11 Appropriations Laws

Notes:

Page 9: RWA Basics Training 1. RWA Basics Training

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1.12 Appropriations Laws (cont.)

Notes:

Page 10: RWA Basics Training 1. RWA Basics Training

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1.13 Annual, Multiple Year, and No-year Appropriations

Notes:

1.14 Full Funding vs. Incremental Funding

Notes:

Page 11: RWA Basics Training 1. RWA Basics Training

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1.15 Knowledge Check

1.16 Knowledge Check #2

(Multiple Choice, 0 points, 1 attempt permitted)

Page 12: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct Choice

True

X False

Feedback when correct:

An RWA may only be amended for new scope in the fiscal year in which it was accepted.

Feedback when incorrect:

An RWA may only be amended for new scope in the fiscal year in which it was accepted.

Correct (Slide Layer)

Page 13: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Incorrect (Slide Layer)

1.17 Lesson 3: RWA Types

Notes:

Page 14: RWA Basics Training 1. RWA Basics Training

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1.18 Recurring vs. Nonrecurring

Notes:

1.19 Severable vs. Nonseverable Services

Notes:

Page 15: RWA Basics Training 1. RWA Basics Training

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1.20 What are the RWA Types?

Notes:

Page 16: RWA Basics Training 1. RWA Basics Training

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1.21 Knowledge Check

1.22 Knowledge Check #3

(Multiple Choice, 0 points, 1 attempt permitted)

Correct Choice

X True

Page 17: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

False

Feedback when correct:

Overtime utilities in GSA owned space are not separately metered or billed, meaning there

would not be an actual invoice for the above standard service. Services which aren’t separately

metered or billed, as in this case, are known as recurring services (R-type for federal customers,

C-type for non-federal customers).

Feedback when incorrect:

Overtime utilities in GSA owned space are not separately metered or billed, meaning there

would not be an actual invoice for the above standard service. Services which aren’t separately

metered or billed, as in this case, are known as recurring services (R-type for federal customers,

C-type for non-federal customers).

Correct (Slide Layer)

Page 18: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Incorrect (Slide Layer)

1.23 Lesson 4: RWA Lifecycle

Notes:

Page 19: RWA Basics Training 1. RWA Basics Training

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1.24 Phase 1: Requirements Development

Notes:

1.25 Phase 2: Cost Estimation

Notes:

Page 20: RWA Basics Training 1. RWA Basics Training

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1.26 Knowledge Check

1.27 Knowledge Check #4

(Multiple Choice, 10 points, 1 attempt permitted)

Page 21: RWA Basics Training 1. RWA Basics Training

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Correct Choice

By email

In person

X Via eRETA

They may send by any of the means listed above

Feedback when correct:

Beginning October 1, 2019, federal customers must use eRETA to send Work Requests, RWAs,

and amended RWAs to GSA.

Feedback when incorrect:

Beginning October 1, 2019, federal customers must use eRETA to send Work Requests, RWAs,

and amended RWAs to GSA.

Correct (Slide Layer)

Page 22: RWA Basics Training 1. RWA Basics Training

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Incorrect (Slide Layer)

1.28 Knowledge Check #5

(Multiple Choice, 0 points, 1 attempt permitted)

Correct Choice

Yes

Page 23: RWA Basics Training 1. RWA Basics Training

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X No

Feedback when correct:

In order for GSA to accept the RWA, the customer must fully fund the entire scope of work at

RWA Acceptance. Incremental Funding is prohibited.

Feedback when incorrect:

In order for GSA to accept the RWA, the customer must fully fund the entire scope of work at

RWA Acceptance. Incremental Funding is prohibited.

Notes:

Correct (Slide Layer)

Page 24: RWA Basics Training 1. RWA Basics Training

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Incorrect (Slide Layer)

1.29 Phase 3: Submission, Receipt, and Acceptance

Notes:

Page 25: RWA Basics Training 1. RWA Basics Training

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1.30 Phase 3: Submission, Receipt, and Acceptance (cont.)

Notes:

1.31 Knowledge Check

Page 26: RWA Basics Training 1. RWA Basics Training

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1.32 Knowledge Check #6

(Multiple Response, 0 points, 1 attempt permitted)

Correct Choice

X A. Bona Fide Need

X B. Fully defined scope of work

X C. Cost Estimate

D. Completion Letter

X E. Proper Funding

X F. Required customer signature

Feedback when correct:

A completion letter is not needed for an RWA to be accepted.

Feedback when incorrect:

A completion letter is not needed for an RWA to be accepted.

Page 27: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

Page 28: RWA Basics Training 1. RWA Basics Training

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1.33 Phase 4: Execution

Notes:

1.34 Phase 4: Execution (cont.)

Notes:

Page 29: RWA Basics Training 1. RWA Basics Training

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1.35 Knowledge Check

1.36 Knowledge Check #7

(Multiple Response, 0 points, 1 attempt permitted)

Page 30: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X A. Bona Fide Need exists

B. Must be an RWA from a prior fiscal year

X C. Funds are legally available for the new purpose

X D. Must be accepted in the same fiscal year as when the original RWA was

accepted.

Feedback when correct:

Any amendment must meet the Bona Fide Needs Rule, include funds that are legally available

for the purpose of the amendment, and must be accepted in the same fiscal year as the original

RWA was accepted.

Feedback when incorrect:

Any amendment must meet the Bona Fide Needs Rule, include funds that are legally available

for the purpose of the amendment, and must be accepted in the same fiscal year as the original

RWA was accepted.

Page 31: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

Page 32: RWA Basics Training 1. RWA Basics Training

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1.37 Phase 5: Substantial Completion and Financial Closeout

Notes:

1.38 Knowledge Check

Page 33: RWA Basics Training 1. RWA Basics Training

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1.39 Knowledge Check #8

(Multiple Choice, 0 points, 1 attempt permitted)

Correct Choice

True

X False

Feedback when correct:

Customers should not deobligate their funds until the Financial Closeout phase. Substantial

Completion implies that the job is physically substantially complete. Financial Closeout implies

that the project financials have been settled and the project can be financially closed out.

Feedback when incorrect:

Customers should not deobligate their funds until the Financial Closeout phase. Substantial

Completion implies that the job is physically substantially complete. Financial Closeout implies

that the project financials have been settled and the project can be financially closed out.

Page 34: RWA Basics Training 1. RWA Basics Training

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Correct (Slide Layer)

Incorrect (Slide Layer)

1.40 Knowledge Check #9

(Multiple Response, 0 points, 1 attempt permitted)

Page 35: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X A. All obligations have been recorded, all costs of the work have been expensed,

and all reimbursements have occurred.

X B. GSA sends Closeout Letter to customer signifying that all punch list items are

complete and all costs have been billed.

C. GSA obligates funding to vendors as contracts are signed. GSA liquidates

obligations as vendors deliver goods and/or services.

D. GSA acknowledges receipt of RWA Form 2957.

X E. Upon receiving Closeout Letter, customer deobligates any remaining funds.

Feedback when correct:

Options C and D do not apply to the financial closeout phase. Option C refers to an activity that

occurs during the execution phase, while Option D refers to an activity that occurs in the

Submission, Receipt, and Acceptance Phase.

Feedback when incorrect:

Page 36: RWA Basics Training 1. RWA Basics Training

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Options C and D do not apply to the financial closeout phase. Option C refers to an activity that

occurs during the execution phase, while Option D refers to an activity that occurs in the

Submission, Receipt, and Acceptance Phase.

Correct (Slide Layer)

Incorrect (Slide Layer)

Page 37: RWA Basics Training 1. RWA Basics Training

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1.41 Lesson 5: RETA / eRETA

Notes:

1.42 What is RETA / eRETA?

Notes:

Page 38: RWA Basics Training 1. RWA Basics Training

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1.43 RETA/eRETA and Electronic RWA Enhancements

Notes:

Page 39: RWA Basics Training 1. RWA Basics Training

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1.44 How to Access RETA / eRETA?

Notes:

1.45 Knowledge Check

Page 40: RWA Basics Training 1. RWA Basics Training

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1.46 Knowledge Check #10

(Multiple Choice, 0 points, 1 attempt permitted)

Correct Choice

Search for RWAs and export data to Excel.

Access RWA financial information and documentation.

Identify and submit new project or service needs (known as RWA Work Requests)

directly to GSA.

Enter and submit new and amended RWAs directly to GSA.

Utilize the RWA Digital Signature solution.

X All of the above.

Feedback when correct:

Customers have the ability in eRETA to search for RWAs and export data to Excel, access RWA

financial information and documentation, identify and submit new project or service needs

Page 41: RWA Basics Training 1. RWA Basics Training

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(known as RWA Work Requests) directly to GSA, enter and submit new and amended RWAs

directly to GSA, and utilize the RWA Digital Signature solution.

Feedback when incorrect:

The correct answer is all of the above. Customers have the ability in eRETA to search for RWAs

and export data to Excel, access RWA financial information and documentation, identify and

submit new project or service needs (known as RWA Work Requests) directly to GSA, enter and

submit new and amended RWAs directly to GSA, and utilize the RWA Digital Signature solution.

Correct (Slide Layer)

Page 42: RWA Basics Training 1. RWA Basics Training

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Incorrect (Slide Layer)

1.47 Reimbursable Work Authorization (RWA) Training Resources

Notes:

Page 43: RWA Basics Training 1. RWA Basics Training

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1.48 Participant Resources

Notes:

1.49 Web Resources: Internal GSA

Notes:

Page 44: RWA Basics Training 1. RWA Basics Training

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1.50 Web Resources: Customer Facing

Notes:

Page 45: RWA Basics Training 1. RWA Basics Training

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1.51 Reimbursable Services RWA Managers

Notes:

1.52 PDE Division RWA Contacts

Notes:

Page 46: RWA Basics Training 1. RWA Basics Training

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1.53 Quiz

1.54 Quiz Question #1

(Multiple Response, 10 points, 1 attempt permitted)

Page 47: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X Is an agreement between GSA and a customer whereby GSA agrees to provide

goods and services and the client agency agrees to reimburse PBS for the cost of

these goods and services, indirect costs, and fees.

X Captures and bills the cost of altering, renovating, repairing, or providing services,

in GSA-managed space, over and above the basic operations financed through

rent.

X Identifies the specific needs of the customer and establishes financial agreement.

X Provides documentation of a formal agreement.

Feedback when correct:

All of these statements apply to RWAs.

Feedback when incorrect:

All of these statements are true of an RWA.

Page 48: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.55 Quiz Question #2

(Multiple Choice, 10 points, 1 attempt permitted)

Page 49: RWA Basics Training 1. RWA Basics Training

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Correct Choice

True

X False

Feedback when correct:

An RWA may only be amended for new scope in the fiscal year in which it was accepted.

Feedback when incorrect:

An RWA may only be amended for new scope in the fiscal year in which it was accepted.

Page 50: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.56 Quiz Question #3

(Multiple Choice, 10 points, 1 attempt permitted)

Page 51: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X True

False

Feedback when correct:

Overtime utilities in GSA owned space are not separately metered or billed, meaning there

would not be an actual invoice for the above standard service. Services which aren’t separately

metered or billed, as in this case, are known as recurring services (R-type for federal customers,

C-type for non-federal customers).

Feedback when incorrect:

Overtime utilities in GSA owned space are not separately metered or billed, meaning there

would not be an actual invoice for the above standard service. Services which aren’t separately

metered or billed, as in this case, are known as recurring services (R-type for federal customers,

C-type for non-federal customers).

Page 52: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.57 Quiz Question #4

(Multiple Choice, 10 points, 1 attempt permitted)

Page 53: RWA Basics Training 1. RWA Basics Training

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Correct Choice

By email

In person

X Via eRETA

They may send by any of the means listed above

Feedback when correct:

Beginning October 1, 2019, federal customers must use eRETA to send Work Requests, RWAs,

and amended RWAs to GSA.

Feedback when incorrect:

Beginning October 1, 2019, federal customers must use eRETA to send Work Requests, RWAs,

and amended RWAs to GSA.

Notes:

Page 54: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.58 Quiz Question #5

(Multiple Choice, 10 points, 1 attempt permitted)

Page 55: RWA Basics Training 1. RWA Basics Training

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Correct Choice

Yes

X No

Feedback when correct:

In order for GSA to accept the RWA, the customer must fully fund the entire scope of work at

RWA Acceptance. Incremental Funding is prohibited.

Feedback when incorrect:

In order for GSA to accept the RWA, the customer must fully fund the entire scope of work at

RWA Acceptance. Incremental Funding is prohibited.

Page 56: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.59 Quiz Question #6

(Multiple Response, 10 points, 1 attempt permitted)

Page 57: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X A. Bona Fide Need

X B. Fully defined scope of work

X C. Cost Estimate

D. Completion Letter

X E. Proper Funding

X F. Required customer signature

Feedback when correct:

A completion letter is not needed for an RWA to be accepted.

Feedback when incorrect:

A completion letter is not needed for an RWA to be accepted.

Page 58: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.60 Quiz Question #7

(Multiple Response, 10 points, 1 attempt permitted)

Page 59: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X A. Bona Fide Need exists

B. Must be an RWA from a prior fiscal year

X C. Funds are legally available for the new purpose

X D. Must be accepted in the same fiscal year as when the original RWA was

accepted.

Feedback when correct:

Any amendment must meet the Bona Fide Needs Rule, include funds that are legally available

for the purpose of the amendment, and must be accepted in the same fiscal year as the original

RWA was accepted.

Feedback when incorrect:

Any amendment must meet the Bona Fide Needs Rule, include funds that are legally available

for the purpose of the amendment, and must be accepted in the same fiscal year as the original

RWA was accepted.

Page 60: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.61 Quiz Question #8

(Multiple Choice, 10 points, 1 attempt permitted)

Page 61: RWA Basics Training 1. RWA Basics Training

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Correct Choice

True

X False

Feedback when correct:

Customers should not deobligate their funds until the financial closeout phase. Substantial

Completion implies that the job is physically substantially complete. Closeout implies that the

project financials have been settled and the project can be financially closed out.

Feedback when incorrect:

Customers should not deobligate their funds until the financial closeout phase. Substantial

Completion implies that the job is physically substantially complete. Closeout implies that the

project financials have been settled and the project can be financially closed out.

Page 62: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Correct (Slide Layer)

Incorrect (Slide Layer)

1.62 Quiz Question #9

(Multiple Response, 10 points, 1 attempt permitted)

Page 63: RWA Basics Training 1. RWA Basics Training

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Correct Choice

X A. All obligations have been recorded, all costs of the work have been expensed,

and all reimbursements have occurred.

X B. GSA sends Closeout Letter to customer signifying that all punch list items are

complete and all costs have been billed.

C. GSA obligates funding to vendors as contracts are signed. GSA liquidates

obligations as vendors deliver goods and/or services.

D. GSA acknowledges receipt of RWA Form 2957.

X E. Upon receiving Closeout Letter, customer deobligates any remaining funds.

Feedback when correct:

Options C and D do not apply to the financial closeout phase. Option C refers to an activity that

occurs during the execution phase, while Option D refers to an activity that occurs in the

Submission, Receipt, and Acceptance Phase.

Feedback when incorrect:

Page 64: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

Options C and D do not apply to the financial closeout phase. Option C refers to an activity that

occurs during the execution phase, while Option D refers to an activity that occurs in the

Submission, Receipt, and Acceptance Phase.

Correct (Slide Layer)

Incorrect (Slide Layer)

Page 65: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

1.63 Quiz Question #10

(Multiple Choice, 10 points, 1 attempt permitted)

Correct Choice

Search for RWAs and export data to Excel.

Access RWA financial information and documentation.

Identify and submit new project or service needs (known as RWA Work Requests)

directly to GSA.

Enter and submit new and amended RWAs directly to GSA.

Utilize the RWA Digital Signature solution.

X All of the above.

Feedback when correct:

Customers have the ability in eRETA to search for RWAs and export data to Excel, access RWA

financial information and documentation, identify and submit new project or service needs

Page 66: RWA Basics Training 1. RWA Basics Training

Published by Articulate® Storyline www.articulate.com

(known as RWA Work Requests) directly to GSA, enter and submit new and amended RWAs

directly to GSA, and utilize the RWA Digital Signature solution.

Feedback when incorrect:

The correct answer is all of the above. Customers have the ability in eRETA to search for RWAs

and export data to Excel, access RWA financial information and documentation, identify and

submit new project or service needs (known as RWA Work Requests) directly to GSA, enter and

submit new and amended RWAs directly to GSA, and utilize the RWA Digital Signature solution.

Notes:

Correct (Slide Layer)

Page 67: RWA Basics Training 1. RWA Basics Training

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Incorrect (Slide Layer)

1.64 Results Slide

(Results Slide, 0 points, 1 attempt permitted)

Page 68: RWA Basics Training 1. RWA Basics Training

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Results for

1.54 Quiz Question #1

1.55 Quiz Question #2

1.56 Quiz Question #3

1.57 Quiz Question #4

1.58 Quiz Question #5

1.59 Quiz Question #6

1.60 Quiz Question #7

1.61 Quiz Question #8

1.62 Quiz Question #9

1.63 Quiz Question #10

Result slide properties

Passing

Score

70%

Page 69: RWA Basics Training 1. RWA Basics Training

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Success (Slide Layer)

Failure (Slide Layer)