A DISSERTATION REPORT ON “An Analysis of The Recent Mergers & Acquisitions Undertaken by Indian Companies Globally PARLE BISCUITS PVT .LTD. Sector-01, Plot No-03 Industrial Estate, Pantnagar Rudrapur (Uttarakhand) (FOR PARTIAL FULLFILMENT OF THE RQUIREMENT FOR MASER OF BUSINESS ADMINISTRATION DEGREE) SUBMITTED TO: SUBMITTED BY: Mr. Azhar Khan Ankita Choudhary Lecturer,( Mgt. Deppt.) MBA IV Sem. Roll No. 08290500007 SARASWATI INSTITUTE OF MANAGEMENT & TECHNOLOGY 1
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A
DISSERTATION REPORT
ON
“An Analysis of The Recent Mergers & Acquisitions Undertaken by Indian Companies Globally
workers’ education, co-operative stores, excursions, playgrounds, and scholarships and other
help for education of employees’ children.
objectives:
1. Enabling workers to live richer and more satisfactory lives;
2. Contributing to the productivity of labour and efficiency of the enterprise;
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3. Enhancing the standard of living of workers by indirectly reducing the burden on their
purse;
4. Enabling workers to live in tune and harmony with services for workers obtaining in the
neighbourhood community where similar enterprises are situated;
5. Based on an intelligent predictions of the future needs of the industrial workers, designing
policies to cushion off and absorb the shocks of industrialisation and urbanisation to workers;
6. Fostering administratively viable and essentially developmental outlook among the
Workforce
7. Discharging social responsibilities.
8. To enhance the level of moral of employees.
9. To create a loyal, contented workforce in organization.
10. To develop a better image of the company in the mind of employees.
11. To develop positive attitude towards job, company & management.
12. To prevent social evils like drinking, gambling activities &social conditions
Principles of labour welfare
Certain fundamental considerations are involved in the concept of labour welfare. The
following are the more important among them.
Social responsibility of industry: This principle is based on the social conception of
industry and its role in the society that is, the understanding that social responsibility of the
state is manifested through industry. It is assumed that labour welfare is an expression of 28
industry’s duty towards its employees. Social responsibility means that the obligation of the
industry to pursue those policies, to take such decisions, and to follow those lines of action
which are desirable in terms of the objectives and values currently obtaining in the society.
The values of the Indian community are enshrined in the constitution of the country. Labour
welfare is not embroidery on capitalism nor the external dressing of an exploitative.
Democratic values:
The principle of democratic values of labour welfare concedes that workers may have certain
unmet needs for no fault of their own, that industry has an obligation to render them help in
gratifying those needs, and that workers have a right of determining the manner in which
these needs can be met and of participating in the administration of the mechanism of need
gratification. The underlying assumption to this approach is that the worker is a mature and
rational individual who is capable of taking decisions for himself/herself.
Adequacy of wages:
The third principle of labour welfare is adequacy of wages; it implies that labour welfare
measures are not a substitute for wages. It will be wrong to argue that since workers are given
a variety of labour welfare services, they need be paid only low wages. Right to adequate wage
is beyond dispute.
Efficiency:
The fourth principle of labour welfare lays stress on the dictum that to cultivate welfare is to
cultivate efficiency. Even those who deny any social responsibility for industry do accept that
an enterprise must introduce all such labour welfare measures which promote efficiency
(Marshall, 1950). It has been often mentioned that workers’ education and training, housing,
and diet are the three most important aspects of labour welfare, which always accentuate
labour efficiency.
Re-personalisation:
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Since industrial organisation is rigid and impersonal, the goal of welfare in industry is the
enrichment and growth of human personality. The labour welfare movement seeks to bring
cheer, comfort, and warmth in the human relationship by treating man as an individual, with
quiet distinct needs and aspirations. Social and cultural programmes, recreation and other
measures designed after taking into consideration the workers’ interests go a long way in
counteracting the effects of monotony, boredom, and cheerlessness.
Co-responsibility:
The sixth principle of labour welfare recognises that the responsibility for labour welfare lies
on both employers and workers and not on employers alone (Moorthy, 1958). Labour welfare
measures are likely to be of little success unless mutuality of interest and responsibilities are
accepted and understood by both the parties, in particular the quality of responsibility at the
attitudinal and organisational level.
Totality of welfare:
The final principle of labour welfare is that the concept of labour welfare must permeate
throughout the hierarchy of an organisation, and accepted by all levels of functionaries in the
enterprise.
Social security comprises two types of measures, promotional and protective.
Promotional measures consist mainly of employment, training, and nutrition schemes, by
which persons are enabled to work and earn a livelihood. On the other hand, protective
measures consist of schemes by which the State provides the means of livelihood when a
person is not able to work (Sankaran, T.S, 1993). ILO standards relating to social security are
mainly protective and have been designed primarily for workers in the organised sector. Both
promotional and protective measures are necessary to provide adequate social security
facilities.
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Medical care
According to ILO recommendation No.69, medical care should be provided either through a
social service medical care service, with supplementary provisions by way of social assistance,
to meet the requirements of people in need who are not covered by social insurance, or
through a public medical service (ILO, 1984). It requires that complete preventive and
curative care be available, care which is rationally organised and co-ordinated with general
health services. In India, medical care is provided largely by the public medical service, by
private doctors and hospitals, and to a limited extent by social insurance schemes,welfare
funds, and voluntary health associations.
Sickness benefit
Sickness benefit is payable when an insured person has to stop work due to his poor health
conditions, and such a stop in work usually entails reduction or stoppage of earnings. Cash
benefit is designed to replace in whole, or in part, the lost earnings. In India, there is provision
for payment of sickness benefit under the Employees State Insurance Scheme (Government of
India, 1996). Employees of Central and State governments and some public and private sector
establishments are entitled to medical leave on half-pay.
Maternity benefit
One of the earliest conventions adopted by ILO was the Maternity Protection Convention in
1919. The purpose of this Convention was to ensure that a woman worker would be able to
sustain herself and her baby during the period immediately before and after her confinement.
Maternity benefit is usually provided under a social insurance scheme along with medical care
and sickness benefit. In India maternity benefit is provided under the Maternity Benefit Act
(as an employers’ liability) the Employees State Insurance Act (as a part of the health
insurance scheme), the Beedi and Cigar (Conditions of Employment) Act, The National
Social Assistance Programme also provides for payment of maternity benefitsin lump sum.
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Employment injury benefit
Employment Injury Benefit is the most widely adopted branch of social security, and is also
known as workmen’s compensation. According to ILO Recommendation No.67 concerning
income security, the contingency for which compensation for employment injury should be
paid, is traumatic injury, or disease in the course of employment, and not injury brought about
deliberately, or by serious and wilful misconduct of the victim, which results in temporary or
permanent disability or death (ILO, 1984). This is a cash benefit but is often associated with
medical care. In India, employment injury benefit is provided under the Compensation Act
and the Employees State Insurance Act. While the former Act is applicable to some
employment in the unorganised sector, such as the construction industry, the latter Act is
applicable mainly to workers in the organised sector.
Old-age bnenefit
Old age, invalidity, and survivors’ benefits are the main long-term social security benefits,
which are of great importance in any social security scheme. ILO conventions stipulate that
the pensionable age should not be more than 65 years, unless required by demographic,
economic, and social criteria, and that there should be a lower age for persons engaged in
arduous occupations. Old age pension may be at a flat rate, or be related to one’s past
earnings. The current trend appears to be toward building a multi-tiered system consisting of a
basic minimum pension and one or more earnings-related pensions. In India old-age
Invalidity benefit
Invalidity benefit is meant for people who have permanently lost their capacity to earn to the
extent prescribed. According to ILO Recommendation No.67 concerning income security, the
contingency in which invalidity benefit is payable is the inability to engage in any substantially
gainful activity, because of a chronic condition due to disease or injury, or because of the loss
of a member or its proper functioning. The relevant ILO convention specifies 15 years of
contribution or employment or 10 years of insurance. But usually one requires only a few
years’ insurance, say five years, a part of which needs to be immediately preceding the
invalidity. In India, the Employees Pension Scheme introduced in 1995 provides for invalidity
benefits.
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Survivors’ benefit
This benefit is meant primarily for widows and children of persons covered by Social Security
Schemes who cease to have any financial support on the death of their breadwinner. However,
national legislation often recognises claims of other dependents provided there are no primary
beneficiaries. A widespread practice is to base the survivors’ pension on the rate of the old age
pension the deceased was receiving or would have received (Sankaran, T.S, 1993). In India,
survivors’ benefit is provided under the Employees State Insurance Act and
.Unemployment benefit
The underlying principle of unemployment benefit is that if a person, through no fault of his,
is deprived of his income, he has a right to expect income support, at least for the necessities of
life while he remains available for work. According to ILOrecommendations No.67, the
contingency in which unemployment benefit should be paid is loss of earnings due to a state of
unemployment of an insured person who is ordinarily employed, a person who is capable of
regular employment in some occupation and is searching for suitable employment or due to
part time unemployment (Government of India, 1995-‘96). Its main purpose is to deal with
temporary unemployment of employed persons and not the extensive and prolonged
unemployment and under-employment found in many developing countries. The payment of
the benefits depends on satisfying the qualifying clause of covered employment, and a waiting
period may also be applied.
Family benefit
ILO Recommendation No.67 says that society should co-operate with parents, and give
general assistance designed to secure the wellbeing of children. This benefit is intended to
assist families in raising their children. Although there are no family benefit schemes in India,
which provide for the payment of cash allowances to families for the maintenance of
children,there exist many schemes which help families of Scheduled Castes/Tribes, minorities
and other weaker sections of society, in the discharge of their responsibilities for education of
their children, marriage of their daughters, construction of houses, and meeting funeral
expenses.
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Welfare Fund Model of Social Security Measures
Welfare Funds represent one of the models developed in India for providing social security
protection to workers in the unorganised sector. Funds are raised by levying a cess on the
production, sale or export of specified goods, or through contributions from various sources
including employers, employees, as well as the government; the funds are used for meeting
expenditure for the welfare of workers. The present section reviews the growth and
functioning of Welfare Funds in the country. LABOUR
WELFARE IN INDIA
The chapter on directive principle of state policy in the Indian constitution expresses the need
for labour welfare as discussed below:
ARTICLE 38:
The state shall strive to promote the welfare of the people by securing & protecting as
effectively as it may a social order in which justice social, economic & political shall inform
all the institution of the national life.
ARTICLE 39:
The state shall in particular, direct its policy towards securing.
1. That the citizen, men & women equally have the right to an adequate means of
livelihood.
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2. That the ownership & control of the material resources are so disturbed as to sub serve
the common goal.
3. That the operation of the economic system does not result in the concentration of
wealth & means of production to the common detriment.
ARTICLE 41:
The state shall within the limits of its economic capacity & development, make effective
provision for securing the right to work, to education & to public assistance in case of
unemployment, old age, sickness & disablement & other case of under served wants.
ARTICLE 42:
The state shall make provision for securing just & human conditions of work & for maternity
relief.
ARTICLE 43:
The state endeavor to secure, by suitable legislation or economic organization or in any other
way, to all workers, agricultural, industrial or otherwise, work a living wage, conditions of
work ensuring a decent standard of life & full employment of leisure & social & cultural
opportunities & in, particular, the state shall endeavor to promote cottage industries on an
individual or cooperative basis in rural area.
Welfare measure inside the workplace
Safety and cleanliness neighborhood :
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Safety and cleanliness to the neighborhood in this modern era has very important role.
Company adopts the policy of being eco-friendly and safety and cleanliness is maintained in
the surroundings which is equally important for the company and neighborhood.
Up keeping of premises –compound lawns, walls gardens ,and so forth,
egress and ingress passages and doors:
As discussed earlier, company should be eco friendly, and also the company should have good
compound for the better perspective. Lawns, gardens should be maintained, compound walls
should be proper white washed even the passage for the entrance and exit should clearly give
the idea about the route to follow.
elimination of dust, smoke ,fumes, gases:
The work to be done in this operations for the production purpose also produces various gases,
waste material, dust, smoke which is moreover always dangerous if we come in contact with
them their should be proper elimination of the waste material and the place where the actual
work is done should be well ventilated and well maintained.
Sanitation and cleanliness:
where there the condition of work, produce waste, gases, and other material not for use their
elimination were mostly done by sewers, and pipes the sanitation process for the waste should
be well formulated and also cleanliness in respect of sanitation also should be there.
Control of effluents:
Accordingly when the process of sanitation is done the wastage of industrial process is
eliminated and that wastage is eliminated through the process of sewage. This eliminated
waste should be taken care off as this waste material is also harmful for the environment.
Emphasis should be given on reduction of waste material.
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Convenience and comfort during work seating arrangements:
Their should be proper arrangements for convenience and comfort. Measures should be
adopted for the reduction of stress there-in employee having by regular work. Proper Seating
arrangements should be there as situation needs.
Distribution of work hours and provision for rest hours meal times and
breaks:
proper distribution of work should be there employees working were not machine they are
also men their should be provision for breaks, meal times, rest hours for better governing shift
wise system should be adopted.
safety measures , that is maintenance of machines and tools, providing guards helmet and
tools aprons goggles , first aid equipment:
Working condition were not same at all places, workers while working in operations should be
well equipped with all safety measure essential for that operations. Guards, helmets, aprons,
goggles should be provided to them for their safety. First aid equipment should be there so that
if any emergency occur it can be handle with ease.
supply of necessary beverages , and pills and tablets: salt tablet milk and
soda:
While being in exhaust place and working there from long period, leads to lack of energy that
gives birth to stress and compulsive nature. Employees should be provided with milk, soda,
other mineral drinks in intervals so that they be able to carry on their work in good position.
Notice boards; posters and picture, slogans, library, information's:
Under company compound they should have notice board so that any important information,
notice can be easily come under the notification of the employee. Company should provide
their workers with library so that they are able to get material to enhance their knowledge. Use
of posters, picture, and slogans should be there which help in employee motivation.
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Urinals and lavatories, wash basins, bathrooms, provision for spit rooms,
waste disposal:
For the maintenance of company compound and for the welfare of employee there should be
provision for urinals and lavatories, wash basins, bathroom, spit rooms and waste disposal.
Provision of drinking waters and coolers:
Operation were not same at all places, they differ in respect of work. Employees working there
were also human being they also need water to drink, and fresh air to breath. Workers should
be provided with drinking water facility and also of coolers.
Canteen services:
Company should provide their workers canteen service also as it is beneficial for both
company, it will save their time and workers will get their meal. Canteen should provide goon
nutritious food to the workers.
Management of workers:
Workers should be well managed, according to the work. company should manage the proper
distribution of the workers in each task so that employee be able to complete their task.
Emergency aid, medical examination for workers; health education;
medical officer:
It is normal in nature of the companies where work is performed in huge capacity anyone can
get hurt or any type of emergency can take place. Emergency aid i.e. first aid kit should be
there, company should perform medical examination of their workers and medical officer
should be appointed. Company should lead their employee with well-versed education.38
Medical insurance:
Company must be sure about medical insurance to their employee for the welfare of the
employees. (ESI &EMI)
Compensation:
Company should compensate their employee and their family members in respect of medical
treatment.
Women and child welfare:
Companies now usually make compound in their province for their employees where workers
live with their family. For the welfare purpose, women and child must be lead with education
programmes, provision of loan to the employees for the education of child should be there,
and recreational parks should be there for the women and child.
Recreation:
Recreation comprises of various activities like social cultural programmes for the women's,
and playgrounds for their children, extra curricular activities should be there
Education:
Education facility to the women and children for their welfare, grant of loan to the employee
for better education of their children
Measures outside the workplace:
Water sanitation, waste disposal:
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As discussed earlier, company should have proper measures in consideration of waste
disposal, water sanitation or in broader sense company should have control on their effluents.
Roads , lightning , parks , playgrounds:
Company being whole-sole responsible for the welfare of their employees have roads inside
their compound with good lightning overall. They provide their employees with playgrounds
and parks as a part of recreational activity.
Schools :
Schools is a major associated thing with our country for its bright future and if it is provided
to the employees by the company for their children and themselves its being the major
contribution of the company towards the welfare of their employees
Transport:
Companies have employees from various places nearby their province. They should provide
them with transport facility for their conveyance. It will be good in respect of both Company
and their employee.
Communication:
Communication is essential to carry on the work, and to maintain the relationship, company
should have its own flexible communication system that is suitable for the welfare of the
company and its employees.
Recreation; games and clubs, cultural programmes:
Continuous working with no other activity leads to stress, and then sometimes to
depression.Company should have recreational facilities it should have its own playgrounds
and on regular interval tournament of various games should be made. Beside games
companies should have its own clubs for the company members; they should arrange different
cultural programmes for the welfare of the employees.
Watch and ward; security:
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Security deserve its own importance company should have its own security team headed with
its own security officer, security is essential for confidential documents, goods, semi finished
goods, raw material and primarily of residential compounds so that any misconduct act will
not happen.
Housing facility:
Companies have moreover large no. of employees working there, some were from the
neighboring places and some from the places situated far away from its compound.
Companies should have housing facilities for those employees who have come to serve
company with their best performance.
THE FACTORY ACT, 1948
In its sections and sub-sections defines all measure points company should follow this
sections and sub-sections also lead provisions that too results for the welfare of employees
Some of those general duties were:
HEALTH
1- Cleanliness
2- Disposal of wastes and effluents
3- Ventilation and Temperature
4- Dust and Fume
5- Artificial Humidification
6- Overcrowding
7- Lighting
8- Drinking Water
9- Latrines and Urinals
10- Spittoons
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SAFETY
1. Fencing of Machinery
2. Self-acing Machines
3. Hoists and Lifts
4. Protecion of Eyes
5. Employment of young persons on dangerous machines
WELFARE
1. Washing facilities
2. Facilities for sitting
3. Canteen
4. Shelters, rest rooms,and lunch rooms
5. Creches
6. First-aid appliances
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Employee Welfare policies At Parle :
1)Training and development
2) Incentive policies
3) Cultural programmes
4)Sports
5)Art of living
6)Naturopathy
7)Medical facilities
8)Education access
9)Home visits.
Training and development:
Parle biscuits pvt. Ltd. gives their employees, opportunity for training and development. In
many of the field related to:
• Computer handling and its uses
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• In technology field (other tech. department)
• Dealing in H.R.Department.
• In other departments for e.g. mechanical, production, marketing, personnel.
Training and development leaves perfection under employee about their work.
Incentive policies:
The company has introduce incentive policies which motivates employee in doing better work
as well as effect company performance by reducing wastage and increasing production; 5-s
policy
5-s policy stands on five words.
• Seiri meaning proper organizing of things
• Seition meaning right place for right thing
• Seiso meaning neatness and cleanliness
• Seiketsu meaning standardization
• Shitsuke meaning discipline
Depending on the performance of employee related to 5-s the employees receives incentives in
their salaries.
Although increment of rs.250 to rs.350 has been made per. employee
Average increment resulted rs.350
Other policies on the basis of various incentive or gifts were awarded:
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Kaizen;
KRA (key responsible area).
Cultural activity:
Cultural activities took place and many programmes happens there from which one is
awarded being the best. Gifts and awards were given to the persons which were the best in
their respective tasks and also from best one, selected following different policies and rules
made by the executives. Cultural activities i.e. plays were done by the employees themselves in
supervision of their heads.
Different type of themes type these cultural activities happens sometimes monthly, mostly
quarterly. These cultural programmes get employees reducing stress and fill them with great
sense of being with an organization.
Sports:
Sports also reduce stress and gives employees great pleasure which helps employees in
concentrating more on their work, sports that carried out in the company is cricket,
badminton, volleyball, and table-tennis
Games took place on every Saturday of a week. Tournament for different games also happen
at their respective time by making out teams within all employees.
Art of living:
This was the programmes specially done for the employees getting them how to come out of
stress and tension which employees suffers by the continuous work, employees were told how
to get relief by keeping them in continuous process of doing meditation and yoga. Camp was
set on 16 of May to 20 of may and employees were brought shift-wise there in morning from
0600 hrs.
Naturopathy:
Knowledge was also given to the employees, which means how nature and its sources can be
beneficial. Groups were made consisted of 5-6 members and were send for the naturopathy
classes45
Medical facilities:
Medical facilities for the employees, giving them compensation for medical claims. Company
also has first aid kit with all usually needed medicines, tools and equipments necessary for the
treatment.
ESI policies were made for all employees. If any causality happens his\her family is
compensated by the company as such, company give compensation to their employee
Education access:
Company also leads access to the employees for the better education of their children by
providing them education loan.
Home visits:
Every week visits were made to the homes of employee time by time to see the effect of policies
executed (5-s) whether they are rightly implemented. Also they notifies the change in the
family status of employees
Other than these services Parle Company also has many other policies for the
employee welfare like:
• Transport facility to the employees (pick and drop) was expanded till haldwani for the
employees coming from haldwani. At the expense of rs. 1500 p.m. which also give
conveyance to the employees in the matter of transport and expense both?
• Company besides providing lunch, now also providing dinner to the employees which
costing rs. 20 but only rs. 5 were charged to the employees. Provision of drinking
water, urinals and lavatories were already there.
• New incentive schemes for employees enable them to get till rs. 500 p.m.
• Casual leave can be given to the employees who has completed the tenure of 2 year
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• Employees those increment has been left, for an year were receiving airier in that case
which means that if the time is 1year 8 months then the employee will be getting rs.
• 8*350=2800
These were the policies that Parle biscuits pvt. ltd. follows for the welfare of their employees
which makes strong relations between employees and the company. The production by
organized players is estimated to be 1561, 000 tones, for the year 2005, which means if we
include the unorganized sector the total tonnage should be at least 2,600,000. The industry
consists of 3 large-scale manufacturers, around 50 medium scale brands and 2500 small-scale
units in the country. The unorganized sector is estimated to have approximately 30,000 small
& tiny bakeries across the country.
The major brands are - Britannia, Parle, ITC, Priyagold, Cremica, Dukes, Anmol, Priya, etc
besides various regional and state brands. Biscuit industry, which was reserved in the small-
sca the Abid Hussain Committee.
The annual production of biscuit in the organized sector continues to be predominantly in the
small and medium scale sector before and after de-reservation. Biscuit production witnessed
an annual growth of 10% to 12%, up to 1999-00.
According to the biscuit manufacturers federation, the annual growth of overall biscuit
industry showed a decline of 3.5% in 2000-01, mainly due to 100 percent hike in central excise
duty (from 8 % to 16%). Production in the year 2001-02 increased very marginally by 2.75%,
whereas in 2002-03 the growth was around
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OBJECTIVE OF STUDY
1-To study the statuary provisions undertaken in the company
2-To view the level, impact &importance of the welfare activities in the company
3-To analysis the satisfaction among employees in respect of welfare
4-To gain the practical knowledge in contrast to theoritical knowledge
5-To understand the activities of Human Resources Management..
6-How the relationship (Employee Employer) changes with .the welfare programmes.
7- How the welfare activities cope with management objective such as organization culture,
productivity, quality.
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SCOPE OF THE STUDY
The project” survey on Human Resource with reference the social security and Lobour
welfare” in Parle biscuits pvt.ltd reflect the labour welfare policies of Parle biscuits pvt.ltd. As
well as other industries in sidcul pantnagar. The policies which the company use for the
execution of its welfare activities. As we know that labor is the most important part of the
production company. Without it accompany cannot run its operation smoothly. So for the well
being of the labor, labor welfare activities must be provided by the company.
During the study of this project as whatever measures I have observed in the company
Implements them than that will increase the capability of the company. It will motivate the
workers so that Labor will work in the company with a personal touch and it will increase the
productivity of the company. If Scholars study this project than he/she will be able to know the
labor welfare activities of several industries and as well as they will be able to know the labor
laws related to the labor welfare activities. My project will help the scholar to get an overview
of all the labor laws and how they work in the organization.
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RESEARCH OBJECTIVE
The objective of research is to discover answers to questions through the application of
scientific procedures. The main aim of research is to find out the truth, which is hidden and
which has not been discovered is yet.
The main objective of this research is to find out the degree of satisfaction from the customer
of PARLE with the service and quality of the product of PARLE.
RESEARCH METHODOLOGY
This project report based on the research work. Research methodology is away to systematically solve the research problem and considered the logic behind the method, which we applied for research.
Sources of Data
To analyze the data primary & secondary both types of data are required.
Primary Data
Primary data involves the normal procedure of interview some people individually and or in group to get a preliminary sense of how people think about the company.
1. Discussion with the Management of PARLE BISCUITS PVT. LTD.2. Personal discussion with Employees of the Company3. Conducting Survey in the company
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Secondary Data
These are the data that were collected for another purpose and already exist somewhere. Secondary data provides a starting point for research and offer the advantage of low cost and ready availability. Secondary those are:-
1. Company brochures 2. Catalogs3. Internet4. Newspaper
Research Approach & Instruments
1. Survey and observation2. Structured questionnaire
To achieve the objectives of the survey, detailed questionnaire was designed to gather information about each of the market segments.
Other Data
A questionnaire was prepared and asked to Employees for their answer.
Sampling procedure:-
To get the most feasible & accurate result stratified random sampling method was ad.
Analysis:-
The important factors and data’s collected were sequentially analyzed and graphed, by the use of simple statistics.
SAMPLING DESIGN:
SAMPLE SIZE: 100
SAMPLE AREA: Parle Biscuit Pvt. Ltd.
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53
DATA ANALYSIS
Ques1: Are you proud to be a member of Parle Biscuit Pvt. Ltd?
0
5
10
15
20
25
30
35
40
45
50
Satisfied Completelysatisfied
Dissatisfied
Satisfied
Completely satisfied
Dissatisfied
Satisfied 49
Completely satisfied 48
Dissatisfied 3
Ques2: Are you satisfied with the welfare activities like:
ACTIVITIES % ACTIVITIES %
Bus 92% Production incentive 98%
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Canteen 100% Attendance award 100%
Uniform 71% Apron 100%
Cultural program 100% Biscuit coupon 76%
Sports 92% Bank account 45%
Naturopathy 98% Safety 98%
Yoga/ Art of living 92% Social welfare 91%
Parle patrika 100% Monthly award 91%
Home visit 98% Star of the month, star of the quality, best performance.
91%
ESI/ Medical check up 98%
55
Ques3: Did the company provide proper training to you?
0
5
10
15
20
25
30
35
40
45
50
All time As requried some time
All time
As requried
some time
All time 46
As required 47
some time 7
56
Ques4: Does good welfare activities provide a job satisfaction?
0
10
20
30
40
50
60
70
Agree Partially Agree not Agree
Agree
Partially Agree
not Agree
Agree 62
Partially Agree 26
not Agree 7
can't say 5
57
Ques5: The Company provided all the safety equipment to his workers to ensure their safety?
0
10
20
30
40
50
60
70
80
90
100
All time AS requried never
All time
AS requried
never
All time 93
AS required 5
Never 2
58
Ques6: The level of awareness among employees about their welfare programmes?
0
10
20
30
40
50
60
70
80
Fully aware partially aware not aware
Fully aware
partially aware
not aware
Fully aware 17
partially aware 71
not aware 12
59
Ques7: Number of training & development programmes attended in Parle Biscuits Pvt. Ltd.
Training Hour per month. INTERNAL AND EXTERNAL
0
20
40
60
80
100
120
1 2 3
EXTERNAL
INTERNAL
Training Hours per month
INTERNAL 6 67 27
EXTERNAL 34 53 3
60
Ques8: What type of welfare activities are required by your family members?
0
10
20
30
40
50
60
70
80
90
Monatory Non Monatary
Monatory
Non Monatary
Monetary 81
Non Monetary 9
61
QUES9: Is the canteen deduction provided to you are at fair cost?
0
10
20
30
40
50
60
Satisfied Partiallysatisfied
Dissatisfied
Satisfied
Partially satisfied
Dissatisfied
Satisfied 36
Partially satisfied 53
Dissatisfied 11
Note: Food quality may be improved in night shift & menu should be revised time to time.
62
Ques10: Does the compensation provided by the company is fair as per the rule?
0
10
20
30
40
50
60
70
80
90
satisfied partiallysatisfied
satisfied
partially satisfied
Satisfied 86
partially satisfied 14
63
Ques11: Do you get the leaves while you apply or required?
0
10
20
30
40
50
60
70
Yes No
Yes
No
Yes 64
No 36
64
Ques12: Does the company appreciate or provide some awards or monetary benefits when you do a wonderful job?
0
10
20
30
40
50
60
70
All time Some time Never
All time
Some time
Never
All time 70
Some time 25
Never 5
65
Ques13: Are the monthly biscuits coupons distributed at fair practices?
0
10
20
30
40
50
60
70
80
90
100
All time Some time Never
All time
Some time
Never
All time 100
Some time 0
Never 0
66
Ques14: Does the compensation provided to you at the time of causality are fair as per your concern?
0
10
20
30
40
50
60
70
80
90
100
Satisfied Partially satisfied
Satisfied
Partially satisfied
Satisfied 96
Partially satisfied 4
67
68
FINDINGS
1. There is good working condition inside the company.
2. There is a good cooperation and good deal in the team spirit in Parle Biscuits Pvt. ltd
3. Workers are given adequate facilities like canteen, restroom, clean drinking water,
medical facilities. In short we can say fulfills the statuary provisions of the factory act
1948.
4. Large number of the employees aware about the welfare programmes carried on, in
the company.
5. The facilitiy of ATM to the teammate level employees are also provided in the only
company, Parle Biscuits Pvt. Ltd
69
CONCLUSION
According to the report that conclusion are extracted-
1. Welfare schemes are properly applies due to financial condition of the company.
company spends a lot of money on the employees for their welfare.
2. Parle Biscuits Pvt.ltd concentrate more on welfare programmes for the employees. It
provides subsidized canteen for both staff & experience. The factory also provide
training time to time as according to their need.
3. The Management selects proper educated employee and post in proper place where
employee can work as per qualification & experience. The factory also provides
training time to time as according to their need.
4. An excellent performance appraisal system is carried on, in order to know the
requirements as well as to judge the performance of the employees.
70
SUGGESTIONS
1. Whenever necessary some practical exercise like brainstorming or some games should
be conducted, for the deep understanding the concept.
2. The company should introduce some more new schemes & programmes for the welfare
of the employees.
3. The company should motivate the employees to participate in these types of programmes
with full interest.
4. It can organize counseling programmes on a continous basis for the management of the
workers personal emotional problems.
5. The company should appoint external agencies to look after the welfare activities.
6. About all the induction programmes one should provide all the welfare activities,
company rules & norms, so that it is to resolve the problem.
7. In few HR decisions like hiring employees on company roll, retrenchment, increment,
PLA, promotion, HR department appraisal should have a relevant database & after such
activities tries to get the satisfaction level of the employees.
8. External environment study time to time should be taken in to consider
71
BIBLIOGRAPHY
BOOKS
Singh A.K. Human resource management
Flippo Edwin B., Human resource management
Jha A.K., Management of human resource
Aswathapa K, Human resource management
Human resource management review IFCIA Unv.
URL
www.parleproducts.com
MAGZINES
Internet (google.com)
Kumar Ashok, Encyclopedia of HUMAN RESOURCES
Times of India dated
Business Today
Economics Times
72
73
74
QUESTIONNAIRE
Questionnaire On service conditions, wages/Salaries and Other Benefits,
General information
Name and Address of the company : Parle Biscuits Pvt.Ltd
Name and Telephone no, and destination Mr. Shishir Shrivastav
Of the person to be contacted for clarification: Executive H.R, 9410166311
Whether public sector/private sector/joint sector: private sector
Nature of industry (Specify the products manufactured): Food Industry (PARLE G, orange
cream)
Whether large/Medium/Small scale Industry : Medium
Annual turnover: 2%
Average age of workmen: 26 years
Average service of workmen: 3 years
75
Ques1: Are you proud to be a member of Parle Biscuit Pvt. Ltd?
Satisfied
Completely satisfied
Dissatisfied
Ques2: Are you satisfied with the welfare activities like:
ACTIVITIES % ACTIVITIES %
Bus Production incentive
Canteen Attendance award
Uniform Apron
Cultural program Biscuit coupon
Sports Bank account
Naturopathy Safety
Yoga/ Art of living Social welfare
Parle patrika Monthly award
Home visit Star of the month, star of the quality, best performance.
ESI/ Medical check up
76
Ques3: Did the company provide proper training to you?
All time
As required
some time
Ques4: Does good welfare activities provide a job satisfaction?
Agree
Partially Agree
not Agree
can't say
Ques5: The Company provided all the safety equipment to his workers to ensure their safety?
All time
AS required
Never
Ques6: The level of awareness among employees about their welfare
programmes?
77
Fully aware
partially aware
not aware
Ques7: Number of training & development programmes attended in
Parle Biscuits Pvt. Ltd.
Training Hour per month. INTERNAL AND EXTERNAL
Training Hours per month
INTERNAL
EXTERNAL
Ques8: What type of welfare activities are required by your family members?
Monetary
Non Monetary
Ques9: Is the canteen deduction provided to you are at fair cost?
Satisfied
Partially satisfied
Dissatisfied
78
Note: Food quality may be improved in night shift & menu should be revised time to time.
Ques10: Does the compensation provided by the company is fair as per the rule?
Satisfied
partially satisfied
Ques11: Do you get the leaves while you apply or required?
Yes
No
Ques12: Does the company appreciate or provide some awards or monetary benefits when you do a wonderful job?
All time
Some time
Never
Ques13: Are the monthly biscuits coupons distributed at fair practices?
All time
Some time
Never
Ques14: Does the compensation provided to you at the time of causality are fair as per your concern?