Router Technical Support 1-866-978-8201

8/11/2019 Router Technical Support 1-866-978-8201

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Call US On Our Toll Free 1-866-978-8201for Belkin Router Support

Presented by Nick SmithSeptember 9, 2014


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QuestionsHow many of you have more than one computer athome?How many of you connect to the Internet usingbroadband (Cable or DSL)How many already have a home router? Already have a wireless router?

Call US On Our Toll Free 1-866-978-8201 forBelkin Router Support


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AGENDAConnecting things togetherHome network - terminology

Security Firewalls, Filtering, etc Setting up a home router Setting up Print and File SharingQuestions

Call US On Our Toll Free 1-866-978-8201 for Belkin Router Sutppor


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HOME NETWORKInternet ISP

Wire to home

ModemTranslates electronic data

RouterDisperses electronic data

Network AdaptorRequired for each Computer Wired

NIC (network interface card) orethernet card

Wireless Wireless Adaptor


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NETWORKOne OR More Devices Connected Together

To the Internet with a routerTo each other in order to share Resources:

Internet ConnectionsSharing FilesSharing Printers

WAN, LAN, WLAN, PAN WAN Wide Area N etwork many computers, locations LAN Local Area Network few computers, 1 location PAN Personal Area N etwork home network WLAN Wireless Local Area Network

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WIRELESS Wireless Networking Standards802.11 a, b, and gconfiguration specifications to insure compatibilityDifferent speed/range capabilities

Equipment conforming to g is most popular/available Good for 100-400 feet in a house

General rule dont mix equipment made to differentstandards

Bluetooth

Standard which is often used for peripheral devicesPrinters, scanners, cell phones, etcShort range (10 ft), high speed

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What is a Cable/DSL ModemModem (modulator/demodulator)

encodes/decodes information transmitted to theinternet

Usually provided and controlled by your ISPConnects your home to the Internet.This is the device that gets your public IP (internetprotocol) addressNormally has no firewall protection



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What is a RouterConnects one network to another Sometimescalled a Gateway Connects your computer to the internet (cablemodem or DSL Line) keeps LAN traffic localRouters keep track of IP addresses and physical(MAC) addresses of hosts

IP (Internet Protocol) address your computersinternet addressMAC (Media Access Control) id for each physicalcommunication device



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What is a Firewall A device that filters packets of data or trafficIts job is to be a traffic cop

You configure the firewall: What will allow to pass What will it block

Hides your home network from the outside worldCan be either in hardware or softwareMost popular routers for home have built infirewall protection


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What Does a Firewall do?They:Protect your home computer from the bad guysKeep your information privateMake you less of a target

By:

Stopping virusesHiding your computer from the worldMaking the bad guys work harder to get your info


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Firewall Protection

1. Checks incoming traffic from the network before it gets to your home network . default Blocks all Incoming connections

2. Traffic leaving your home network default - Allow all outbound connections

3. Hardware firewalls protect you home network by stop all traffic before it get to yourcomputers

4. Personal software firewall on your computer blocks incoming and outgoing (lets you knowwhat is leaving your computer)

FirewallHome

Network

Internet


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HardwareFirewall RoutersThe idea is layers of protection

Examples of home combo units include

Belkin (we will demo tonight)Dlink Linksys Netgear

Call us 1-866-978-8201
http://www.dlink.com/consumer/http://www.linksys.com/products/http://www.netgear.com/index_hm.phphttp://www.netgear.com/index_hm.phphttp://www.linksys.com/products/http://www.dlink.com/consumer/


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Software Firewalls Adding a second level of protectionControlling what leaves your computer

By being aware of application level attacksBy allow you to schedule

Usage of the internet by time (control access at night)By location (block content for young children)



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Configure Wireless Firewall/router

Overview1. Basic Settings name, ip address, etc Check for firmware updates

2. Set Account name and passwordChange name and password dont used default

3. Wireless Settings SSID broadcast make sure that remote computers are set to automatically connect

Do not enable DMZDo enable ping blocking

4. Security - Blocking and Filtering Wireless Security encryptionMAC filtering

5. Back up settings

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Basic Settings and InfoRun Install CD that comes with router

Basic info will be automatically entered or requested

To change info:For Belkin the default IP address is 192.168.2.1Other manufacturers use different ip addresses (later slide)Enter this into address barSetup page will be displayed

Firmware - software that is embedded in a hardware device Updated occasionally by manufacturesCheck whenever you access router

Router Support Toll free 1-866-978-8201
http://en.wikipedia.org/wiki/Softwarehttp://en.wikipedia.org/wiki/Embedded_systemhttp://en.wikipedia.org/wiki/Hardwarehttp://en.wikipedia.org/wiki/Hardwarehttp://en.wikipedia.org/wiki/Embedded_systemhttp://en.wikipedia.org/wiki/Software


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Account NameChange nameDefault name is set by manufacturer eg, Belkin54

Bad guys know defaults and default administrativepasswords

Create Administrative PasswordUse Strong Password

Record your password where you can find it so youcan make changes

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Passwords

Your computer password is the foundation of your computer security

No Password = No SecurityOld Passwords & Same Password = Reduced SecuritySet and change the administrator password on router (and yourcomputer logon)STRONG PASSWORD 6-8 digit passwords

use upper, lower case, numbers and symbols

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Wireless Settings

SSID - service set identifier name given to your wireless networkBroadcasting this ID makes network visible to PCs in area

can be turned off so it will not be detected by other PCs in areaBe sure to set up your own pc to automatically detect and logon to your WLAN

DMZ allows you to select a PC to access WLAN outside the firewalldo not enable unless firewall interferes with some activity

Ping Blocking troubleshooting toolSignal sent and echo received indicates valid ip addressUsed by hackers to find active computersEnable ping blocking wont send echo back


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Security Blocking and Filtering

Encryption coding transmissionsMultiple variations. 2 most common:

WPA-PSK Wireless Protected Access (Pre-shared key)Use same password for all computersPreferred Choice

WEP Wired equivalent privacy

64 or 128 bit encryption doesnt matter Enter Password converts to hex codeMust enter hex code

2nd Choice (if WPA not supported)


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MAC FilteringMAC address Media Access Control address

Unique ID permanently attached to eachcommunication device by manufacturer hardware idCan find MAC address: run cmd ipconfig/all

Enter MAC addresses of acceptable networkclients

If address is not on filter list, access to network will bedenied

Very effective security method


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RECAPSteps to protect your wireless network

1. Change the default password on your router2. Enable WPA(PSK) or WEP on router and wireless

workstation3. Use MAC address filtering4. SSID broadcast off5. Prohibit Peer-to-peer (Ad Hoc) networking5. Keep current on hardware bios upgrades


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Print and File SharingOverview

Print and File Sharing:Useful, but Risky if all computers are not secure

Setting up Network for Printer and File sharing1. Interface card

Set Interface card to allow2. Each computer in network

Make sure each computer is part of network3. Printer

Make sure that Print sharing is allowed for printerLoad appropriate print drivers on each computer

4. Firewall SettingsReset network IP range to trusted zone

5. Place files to share in Shared Documents folder


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Print and File SharingDetails (1)

Be sure WLAN is working and secureInterface card

Start connect to NIC or WLAN card properties

Check File and Printer sharing on Microsoft Networks Repeat for all PCs on Network

PrinterStart Printers and Faxes shared printer

Select properties sharing check share this Printer)


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Print and File SharingDetails (2)

FirewallBe sure WLAN IPs are allowed in Firewall for all PCsZone Alarm

Firewall zones add IP range

Network ID for each computerUnder My Computer Properties Computername

Click Change and add WLAN name as Workgroup

Shared Documents Folder for each computer Any files in the Shared Documents folder will beaccessible from all computers