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Roosevelt School Roosevelt School District Technology District Technology CISCO CISCO Voice/Data Upgrade Voice/Data Upgrade 602-232-4999-Help Desk 602-232-4999-Help Desk 14357 14357
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Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Jan 11, 2016

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Page 1: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Roosevelt School District Roosevelt School District TechnologyTechnology

CISCOCISCO Voice/Data Upgrade Voice/Data Upgrade

602-232-4999-Help Desk602-232-4999-Help Desk

1435714357

Page 2: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Overview of PhoneOverview of Phone

Provides voice communication over Provides voice communication over the same data network as your the same data network as your computercomputer

In addition to basic call-handling In addition to basic call-handling features, the Cisco IP phone provides features, the Cisco IP phone provides enhanced featuresenhanced features

Has a comprehensive online help Has a comprehensive online help system that displays information on system that displays information on the phone screenthe phone screen

Page 3: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Cisco Unified IP Phone

Model 7945G Model 7965G

Page 4: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Buttons and HardwareButtons and Hardware1.1. Programmable buttonsProgrammable buttons

2.2. Footstand buttonFootstand button

3.3. Display buttonDisplay button

4.4. Messages buttonMessages button

5.5. Directories buttonDirectories button

6.6. Help buttonHelp button

7.7. Settings buttonSettings button

8.8. Services buttonServices button

9.9. Volume buttonVolume button

10.10. Speaker buttonSpeaker button

11.11. Mute buttonMute button

12.12. Headset buttonHeadset button

13.13. Navigation buttonNavigation button

14.14. KeypadKeypad

15.15. Softkey buttonsSoftkey buttons

16.16. Handset light stripHandset light strip

17.17. Phone screenPhone screen

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Page 5: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Programmable ButtonsProgrammable Buttons Depending on configuration, Depending on configuration,

programmable buttons provide programmable buttons provide access to:access to:• Phone lines and intercom lines Phone lines and intercom lines

(line buttons)(line buttons)• Speed-dial numbers (speed-dial Speed-dial numbers (speed-dial

buttons, including the BLF speed-buttons, including the BLF speed-dial feature)dial feature)

Web-based services (for example, a Web-based services (for example, a Personal Address Book button)Personal Address Book button)

Phone features (for example, a Phone features (for example, a Privacy, Hold, or Transfer button)Privacy, Hold, or Transfer button)

Buttons illuminate to indicate Buttons illuminate to indicate status:status:Green, steady—Active or two-way Green, steady—Active or two-way

intercom callintercom callGreen, flashing—Held callGreen, flashing—Held callAmber, steady—Privacy in use, one-Amber, steady—Privacy in use, one-

way intercom call, DND active, or way intercom call, DND active, or logged into Hunt Grouplogged into Hunt Group

Amber, flashing—Incoming call on Amber, flashing—Incoming call on this linethis line

Red, steady—Remote or share line in Red, steady—Remote or share line in useuse

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Page 6: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Programmable Buttons (cont.)Programmable Buttons (cont.)2.2. Footband button – Allows you Footband button – Allows you

to adjust the angle of the to adjust the angle of the phone basephone base

3.3. Display button – Awakens the Display button – Awakens the phone screen from sleep modephone screen from sleep mode

No color—Ready for No color—Ready for inputinput

Green steady—Sleep modeGreen steady—Sleep mode

4.4. Message button –Auto-dials Message button –Auto-dials your voice message serviceyour voice message service

5.5. Directories button – Directories button – Opens/closes the Directories Opens/closes the Directories Menu. Use it to access call logs Menu. Use it to access call logs and directoriesand directories

6.6. Help button – Activates the Help button – Activates the help menuhelp menu

7.7. Settings button – Use it to Settings button – Use it to control phone screen contrast control phone screen contrast and ring soundsand ring sounds

8.8. Services button – Opens/closes Services button – Opens/closes the Services menu.the Services menu.

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Page 7: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Programmable Buttons (cont.)Programmable Buttons (cont.)

9.9. Volume button – Controls Volume button – Controls the handset, speakerphone the handset, speakerphone and headset volume.and headset volume.

10.10. Speaker button – Toggles Speaker button – Toggles the speakerphone on and the speakerphone on and off. Lit when on.off. Lit when on.

11.11. Mute button – Toggles the Mute button – Toggles the mute feature on and off. Lit mute feature on and off. Lit when muted.when muted.

12.12. Headset button – Toggles Headset button – Toggles the headset on or off. When the headset on or off. When the headset is on, the the headset is on, the button is lit.button is lit.

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Page 8: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Programmable Buttons (cont.)Programmable Buttons (cont.)13.13. Navigation button – Allows you to Navigation button – Allows you to

scroll through menus and scroll through menus and highlight itemshighlight items

• Scroll up and down to see menus and Scroll up and down to see menus and highlight items. highlight items.

• Scroll right and left to scroll horizontally Scroll right and left to scroll horizontally in multi-column displays.in multi-column displays.

• Select button—scroll to highlight a line Select button—scroll to highlight a line using the Navigation button, and thenusing the Navigation button, and then

14.14. Keypad – Allows you to dial phone Keypad – Allows you to dial phone numbers, enter letters, and numbers, enter letters, and choose menu itemschoose menu items

15.15. Softkey buttons – Each buttons Softkey buttons – Each buttons activates a softkey button, activates a softkey button, displayed on your phone screen.displayed on your phone screen.

16.16. Handset light strip – Indicates and Handset light strip – Indicates and incoming call or new voice incoming call or new voice messagesmessages

17.17. Phone screen – Shows phone Phone screen – Shows phone featuresfeatures

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Page 9: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Phone Screen FeaturesPhone Screen Features1.1. Primary phone line – displays the Primary phone line – displays the

number of your primary linenumber of your primary line

2.2. Programmable button indicators Programmable button indicators • serve as phone line buttonsserve as phone line buttons• intercom line buttonsintercom line buttons• speed dial buttonsspeed dial buttons• phone service or features buttonsphone service or features buttons

3.3. Softkey labels – each displays a Softkey labels – each displays a softkey functionsoftkey function

4.4. Status line – displays audio mode Status line – displays audio mode icons, status info, and promptsicons, status info, and prompts

5.5. Call area activity – display current Call area activity – display current calls per line, caller ID, call calls per line, caller ID, call duration, and call stateduration, and call state

6.6. Phone tab – indicates call activityPhone tab – indicates call activity

7.7. Features tab – indicates an open Features tab – indicates an open feature menufeature menu

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Page 10: Roosevelt School District Technology CISCO Voice/Data Upgrade 602-232-4999-Help Desk 14357.

Accessing VoicemailAccessing Voicemail

Setup and personalize your voice Setup and personalize your voice message servicemessage service

Check for new voice messagesCheck for new voice messages Listen to your voice messages or Listen to your voice messages or

access the voice message menuaccess the voice message menu Send a call to voice message systemSend a call to voice message system

You can use iDivert to send an active, ringing, or on-hold call to your voice message system.