#KosI CT of Social Media in Business Develo
Role of Social Media in Business Development
Jul 27, 2015
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#KosICT
Role of Social Media in Business Development
Customer Service + Public Relations
• Announcements, Promotions, Share content for your industry /news
• Customer Support
Community Building
• Fans Pool• Social
engagement (apps / contests)
• Content sharing / Content creating
• Polls
Social Marketing
• Ads• Target Filtering• Analytics• Content
Promotion• Traffic growth
Pillars of Social Media Platform
#KosICT
#KosICT
#KosICT
Numbers in Kosovo:• 1.5M Mobile Phones (aprox. 500k Smartphone's)• aprox. 500k Users online• aprox. 250k on Facebook• 1.4M Credit Cards • 60k E-banking users
#KosICT
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