Role of computers in business organisation

Role of Computers in Business Organisation

Presented By:

Vidushi Thareja Ruhi Beri

INTRODUCTION Computer technology has great

applications in almost all kinds of businesses. Almost all kinds of businesses are relying on computers for automating their traditional processes

Applications in different areas of Business:

Business CommunicationInventory ManagementCustomer Relationship ManagementPayroll SystemAdvertisementData managementManagement Information SystemHuman Resource Management

Business Communication

Now-a-days companies use email ,live chat systems, online meeting tools, video-conferencing system and smart-phones as the principal means of communication between employees, suppliers and customers.

Inventory management

Inventory management systems track the quantity of each item a company maintains, triggering an order of additional stock when the quantities fall below a pre-determined amount.

Customer Relationship Management

Customer Relationship Management (CRM) systems stores every interaction a company has with a customer for future reference . The customer has a better, more focused experience and the company benefits from improved productivity.

Payroll System

Computerized pay roll system is used in different organizations to maintain pay accounts of employees, easily and quickly.

Advertisements

Computers play a vital role in advertising. Whether they are paper notices on boards or electronic billboards and online advertisements, every advert via any media is fully done with a computer.

Data Management

Today, most companies store digital versions of documents on servers and storage devices. These documents become instantly available to everyone in the company, regardless of their geographical location.

Management Information System

Management Information Systems (MIS) enable companies to track sales data, expenses, productivity levels, profitability over time, identify areas of improvement and use the data as part of their strategic planning process .

Human Resource Management

The HRIS helps in:

Human Resource PlanningRecruitmentWage and Salary PlanningPersonnel Record KeepingTraining and Development

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Role of Computers at Different Levels of Management:

Operational Level

Middle level

Top Level

Operational Level

At operational level, most of the organizations have automated computer systems for handling their transactions. The use of computers drastically increases the speed at which the transactions occur and provide greater accuracy.

Middle Level

The middle level management benefits the most by the use of computers and automated systems. The computer helps the manager to take crucial decisions and helps in solving problems.

Top Level

In most of the companies, the top level management uses the executive information systems which are structured and automated tracking systems. The major advantage is that the systems provides the top level management with effective updates of slightest changes in the working.

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