Robert Chandler, PhD

Your H1N1 Questions AnsweredRobert Chandler, PhDDirector Nicholson School of CommunicationDirector, Nicholson School of CommunicationUniversity of Central Florida

About Everbridge

• Leader in incident notification systems

• Fast-growing global company with more than 1,000 clients in more than 100 countries

S th Gl b l 2000 h lth• Serve the Global 2000, healthcare systems, state and local government, federal government, military, financial services firms, and universities

• 100% focused on incident notification solutions that merge technology and expertise

• Several years experience delivering message maps and the Pandemic Communication Solution

2www.everbridge.com

Q&ANote: slides will be available to all participants onQ&A all participants on blog.everbridge.com shortly after the event

Use the Q&A function to submit your questionsquestions.

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Your H1N1 Questions Answered LIVE:One-on-One with Dr RobertOne on One with Dr. Robert Chandler

Robert C. Chandler, PhDUniversity of Central FloridaUniversity of Central Florida

Outbreak map: October 25 – November 3, 2009

How and when did swine flu start?

2 0 0 9 : ………………………………………………………………………………………………………………………………

M h A il 15 A il 26 J 11 T dMarchFlu detected in Mexico

April 15Flu detected in U.S.

April 26U.S. Government declares

June 11WHO raised worldwide pandemic

Today22 million Americans have had H1N1H1N1 a

public health emergency

level to phase 6

H1N1

What is swine flu?What is swine flu?

H1N1 (sometimes called “swine flu”) is a new i fl i Thi i i di finfluenza virus. This virus is spreading from person-to-person worldwide, probably in much the same way that regular seasonal influenza virusessame way that regular seasonal influenza viruses spread. On June 11, 2009, the World Health Organization (WHO) signaled that a pandemic of 2009 H1N1 flu was underway2009 H1N1 flu was underway.Courtesy of cdc.gov

How much information should a company share about employees that are out sick due to a pandemic?

With constantly changing guidance y g g gby government entities, how do we augment pre-established pandemic g p ppolicies for H1N1?

What are the best sources for accuratesources for accurate H1N1 information to combat rumors?combat rumors?

I fl lik ill (ILI)Influenza-like illness (ILI)Fever plus at least cough or sore throat andFever plus at least cough or sore throat and possibly other symptoms like runny nose, body aches headaches chills fatiguebody aches, headaches, chills, fatigue, vomiting and diarrhea.

What will you do if 40% of yourWhat will you do if 40% of yourworkforce is suddenly absent?

President Obama declares H1N1 adeclares H1N1 a national emergency

Is H1N1 more dangerous than a "normal" influenza?a normal influenza?

The CDC concludes that H1N1 has caused greater disease burden in people younger than 25 years of age p p y g y gthan older people, which is unusual when compared with seasonal flu.

H d th i l i dHowever, pregnancy and other previously recognized high risk medical conditions from seasonal influenza appear to be associated with increased risk of complications from H1N1 These underlying conditionscomplications from H1N1. These underlying conditions include asthma, diabetes, suppressed immune systems, heart disease, kidney disease, neurocognitive and neuromuscular disorders and pregnancy.p g yCourtesy of cdc.gov

What’s so special about H1N1?What’s so special about H1N1?

Many things, not the least of which is its refusal to follow the standard cold-weather transmission patterns. The virus made a splash in the late spring at the end of the traditional fluin the late spring, at the end of the traditional flu season, lingered through the summer and resurged well before the start of flu season inresurged well before the start of flu season in the winter. It's also easily spread, affects young people more than old, and is a previously unseen combination of viruses found in pigs, humans and wild birds. Interesting, no?Courtesy of latimes.com

How long can influenza virusHow long can influenza virus remain viable on objects such as phones and doorknobs? p

Studies have shown that influenza virus can survive on environmentalvirus can survive on environmental surfaces and can infect a person for 2 to 8 hours after being deposited g pon the surface.Courtesy of cdc.gov

What kills influenza virus?

Influenza virus is destroyed by heat (167-212°F) In addition, several chemical germicides,In addition, several chemical germicides, including chlorine, hydrogen peroxide, detergents (soap), iodophors (iodine-based antiseptics), and alcohols are effective against human influenza viruses if used in proper

t ti f ffi i t l th f ticoncentration for a sufficient length of time. Courtesy of cdc.gov

How long can an infected person d thi i t th ?spread this virus to others?

People infected with seasonal and 2009 H1N1 fl h d i d b bl tH1N1 flu shed virus and may be able to infect others from 1 day before getting sick to 5 to 7 days after. This can be longer in some y gpeople, especially children and people with weakened immune systems and in people infected with the new H1N1 virusinfected with the new H1N1 virus.Courtesy of cdc.gov

People infected with seasonal and p2009 H1N1 flu shed virus and may be able to infect others from 1 day before getting sick to 5 to 7 days g g yafter. This can be longer in some people, especially children and people with weakened immunepeople with weakened immune systems and in people infected with the new H1N1 virus. Courtesy of cdc govCourtesy of cdc.gov

Incident notification solutions address common H1N1 challengescommon H1N1 challenges

• Communicate quickly, easily, and efficiently with large numbers of people in minutes, not hours

• Reduce miscommunications and control rumors with accurate, consistent messages (3P = 1N)

• Use all contact paths especially when regional or local communication infrastructure is

• Free key personnel to perform critical tasks by automating manual, time-intensive,

damaged or not working

• Ensure two-way communicationsfor better visibility planning and

error-prone processes

• Improve communication effectiveness by eliminatingfor better visibility, planning, and

complianceeffectiveness by eliminating any single point of failure

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Key evaluation criteria for an incident notification system

• Ease of use

• Ability to reach all contact paths,Ability to reach all contact paths, including voice, email, native SMS (over SMPP and SMTP), IM, and more

• Experience

• Ease of integration

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Five steps to minimize H1N1 transmission

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Wash handsWash hands frequently with soap and wateror use an alcoholor use an alcohol-based hand rub

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Cover your mouth and nose with a tissue when coughingtissue when coughing or sneezing

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Avoid touching your eyes, nose and mouthand mouth

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P l h i kPeople who are sick should stay home and keep away p yfrom others as much as possible for at least 24 hoursfor at least 24 hours after fever is gone.

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Avoid close contact (being within 6 feet) with persons withwith persons with influenza like illness (ILI). ( )

Are you prepared?

A di ll ltAudience poll results

A di ll ltAudience poll results

A di ll ltAudience poll results

Contact information H1N1 resources

H1N1Marc [email protected]

H1N1 Communication Kitgo.everbridge.com/H1N1CommunicationKit.html

Robert C. Chandler, [email protected]

Everbridge for H1N1 everbridge.com/H1N1flu

1-407-823-2683

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