Rob Healy, Principal Consultant - AgileInnovation · Welcome: DevOps •3 Ways •Left-to-right flow of work •Right-to-left fast feedback •Culture ... the team culture. •High-performing

Rob Healy, Principal Consultant

Controlling Chaos

Agenda

2

Tragedy Comedy Good Fast

Rob Healy

• 15 years developing, documenting, testing and managing software

• Lean Six Sigma Certified

• MBA, H. Dip Mgmt. B. Mech. Eng.

• CSM, CPO

• Founder member of the Agile Lean Ireland Society

• Presented at the Agile Tour 2015

www.ammeon.com © 2017 Ammeon Ltd. All Rights Reserved.3

October 2015


October 2015


Chaos October 2015

• Mature scrum team of Python and Puppet developers, documenters and testers.

• Responsible for interfaces: REST, XML, CLI other features for a cluster deployment tool.

• Part of a major 100+ team for a software project, releasing every three weeks.

• Very advanced CI/CD toolchain.

• Previous PO very technical.

• Both PO and SM departing.


My First Sprint: Chaos


My First Sprint: Chaos


Metrics 1


Note: Reporters names removed for anonymity

Welcome: DevOps

• 3 Ways

• Left-to-right flow of work

• Right-to-left fast feedback

• Culture

• 4 Types of Work

• Business Projects

• Internal Projects

• Operational Change

• Unplanned Work


Tragedy of the Commons: Backlog


Forward Planning: Backlog Grooming


Process Control: Visualizing Done


Adopting Culture

• Used the “Chaos” theme to develop the team culture.

• High-performing

• Self-organising

• Loyal

• Quality focus

Better grooming, better quality deliveries, fewer bugs late in the process.

Open to new work and opportunities.


Results

• Better grooming,

• Better quality deliveries, fewer bugs late in the process.

• Open to new work and opportunities.


Accelerating Lumberjacks


Public Goods

The defining characteristic of a public good is that consumption of it by one individual does not actually or potentially reduce the amount available to be consumed by another individual.

- Gravelle and Rees


Welcome: DevOps

• 3 Ways

• Left-to-right flow of work

• Right-to-left fast feedback

• Culture

• 4 Types of Work

• Business Projects

• Internal Projects

• Operational Change

• Unplanned Work


Accelerating with ATRunner

Was

• Automated tests designed and delivered by by testers.

• Slow to design, implement, run and maintain

Is

• New automated testing system implemented / improved

• Uses mocking of known behaviours.

• Faster to execute tests (62.5%)

• Easier to implement

• Better coverage


Accelerating with Performance Metrics

Was

• No performance measures of internal deployment tasks required to install or upgrade the software

Is

• Deployed performance metrics to identify the order and duration of each task

• Easier debugging

• Identified opportunities to run similar tasks in parallel and reduced the time to upgrade by ~45%


Next Steps

21

Meetup / Networking / Support Community

www.ammeon.com22

Lean Coffee

Training & Coaching Offerings

www.ammeon.com © 2017 Ammeon Ltd. All Rights Reserved. Confidential - Do Not Distribute.23

Agile

Agile Lean Principles

Introduction to Agile

Introduction to Scrum / Kanban

Scrum Master

Product Owner

SAFe Practitioner

SAFe Agilist

Advanced Scrum Master

Lean / Lean Startup

Lean Startup Workshop

Lean Canvas Workshop

Lean Six Sigma White Belt

Lean Six Sigma Yellow Belt

Lean Six Sigma Green Belt

Lean Six Sigma Black Belt

Technology

OpenStack

OpenShift

Puppet

Python

Kubernetes

CI / CD Toolchains

Bespoke Courses

Coaching

Lean Canvas

Customer Journey Mapping

Innovation / Experimentation

Agile Coaching*

Kaizen Workshops*

Value Stream Mapping*

Benchmarking*

* These programs are part of a National Lean Effort supported by Enterprise Ireland and IDA.


Your place or mine?

• We are based in O’Connell Bridge House, D’Olier Street in Dublin City Centre – easy access to public transport and car parks and hotels.

• We have dedicated training facility where we run our public courses up to 10 - 15 people.

• Half-day courses include complimentary breakfast.

• Full day courses include complimentary breakfast and lunch.

• Workshops and coaching are usually delivered on-site


So good, we consume it ourselves

• Our courses are delivered by experienced practitioners, with decades of experience.

• Where outside practitioners are used, we use trainers we use internally.

www.ammeon.com Ammeon@ammeon

Thank You


Recommended Reading - Books

The Goal

• Goldratt, EM. Cox, J

The Phoenix Project

• Kim, G. Behr, K. Spafford G


Thinking Fast & Slow

• Kahneman, D.

Naked Statistics

• Wheelan C.

Recommended Watching

The Dark Knight Trilogy

• Christian Bale (Actor, Director), Michael Caine (Actor, Director), Christopher Nolan (Director)


Ozark

• Jason Bateman (Actor, Director), Laura Linney (Actor), Bill Dubuque (Creator)

https://www.amazon.com/Dark-Knight-Trilogy-DVD/dp/B00EYH1L3A/ref=tmm_dvd_swatch_0?_encoding=UTF8&qid=&sr=

Rob Healy, Principal Consultant - AgileInnovation · Welcome: DevOps •3 Ways •Left-to-right flow of work •Right-to-left fast feedback •Culture ... the team culture. •High-performing

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