Roaming Analytics Roaming Analytics MAXIMISE ROAMING REVENUE STREAMS AND ENSURE SERVICE QUALITY Network Insight NETWORK INSIGHT
Roaming AnalyticsRoaming Analytics
MAXIMISE ROAMING REVENUE STREAMS AND ENSURE SERVICE QUALITY
Network InsightNETWORK
INSIGHT
International Roaming services are vital
contributors to operators’ revenue. A
well functioning roaming network with bi-
lateral agreements helps them to achieve
differentiation in a competitive market, by
offering a better experience to national and
international roaming customers and partners.
Polystar’s Roaming Analytics solution provides
extensive support and tools for roaming
operations. They help to maintain and increase
roaming revenue streams, manage roaming
partner relations and quickly resolve QoS
issues.
TARGET GROUPS
With the Roaming Analytics solution, the
roaming operations team will have access to
roaming performance visualisation from within
and outside their network. The solution helps
the teams to evaluate the performance and
quality of the visited networks and provides the
right tools to negotiate and select the preferred
roaming partners based on technical and
commercial aspects.
A complete picture of the service quality
delivered is provided with multidimensional KPIs
and reports, presented as dashboards with
a seamless drill-down capability to individual
signalling flows of a specific event.
www.polystar.com | +46 8 50 600 600 | [email protected]© Polystar 2014
KEY BENEFITS
Maximise your roaming revenues by selecting preferred roaming partners based on facts.
Negotiate better terms based on delivered performance. The reports provide roaming partners with objective information on the usage and the quality of experience of inbound visitors that will assist in managing existing Service Level Agreements.
Benefit from increased roaming usage, ensure customer retention and strengthen the brand. Assist operators to speed up resolution time of roaming QoS issues. Dramatically improve experience of mobile users, stimulating roaming revenue growth.
Roaming Analytics
RoamingDepartment
www.polystar.com | +46 8 50 600 600 | [email protected]© Polystar 2014
The solution’s intuitive user interface presents service availability information in near real-time as well as historical and trend-based reporting on performance indicators per node and service. This enables quick re-routing in case of a node or service failure, as well as drill-down to the actual cause of the problem. These essential features are supported by storage of the release cause distribution and records of every roaming event that takes place.
Roaming Analytics is designed to enable roaming teams to:
Maintain and grow revenue streams
Verify, manage and report performance of roaming partners.
Select partners based on facts
Monitor inbound and outbound traffic volumes, roaming service KPIs and quality defined in
Service Level Agreements (SLAs)
Gain a deep insight from the GRQ Reports for voice, SMS and data
Quickly identify, troubleshoot and resolve roaming
service performance and quality issues
SOLUTION OVERVIEW
www.polystar.com | +46 8 50 600 600 | [email protected]© Polystar 2014