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1 Roadmapping the Communications Value Chain Massachusetts Institute of Technology Sloan School of Management
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Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

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Page 1: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

1 Roadmapping the Communications Value Chain

Massachusetts Institute of TechnologySloan School of Management

Page 2: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

2 One View of the Communications Value

EQUIPMENT MAKERS END USERS

COMP­ONENTS

SERVICE PROVIDERS APPLICS

••Phones •

Players

•PDA’s •Weapons •Etc..

••••••Shopping •ERP •SCM, CRM •

•Etc..

• i••Cellular •ISP ••Hot Spots ••Satellite TV •VPN’s ••Etc..

•Wireless •Backbone •Metro ••Substations •Satellites •

•Communic

•Etc..

•••Hubs ••Satellites •Servers •Software •O/S •Etc..

•Lasers •Amplifiers ••Filters •Processors •Memories •Fiber ••••Etc..

•Silicon •Gaas •InP •••••Insertion •Etc..

Chain

CROSS-INDUSTRY CHALLENGES Digital Rights ( “

Clause 8 ) Access Architecture

DEVICESPROCESS EQUIP

•••Gov’t •Military •••Etc..

CONTENT &

Computers

Media

• Cameras

Music Movies Email VoIP POTS

Surveillance •eBusiness

Long d stance Local Phone

Broadcast

Cable TV

MVNO’s

Access

Broadcast Spectrum

Spectrum

Routers Switches

Base Stations Transceiver

ASICS MEMS DSP’s

Polymers Steppers Etchers MEMS

NETWORK OWNERS

To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries;” U.S. Constitution, Article 1, Section 8,

MATERIALS &

Business Consumer

Education Medical

Page 3: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

3

ConsortiumProposed MIT Communications Roadmap

LCS eBusiness,

EQUIPMENT MAKERS END USERS

COMP­ONENTS

SERVICE PROVIDERS APPLICS

••Phones •

Players

•PDA’s •Weapons •Etc..

••••••Shopping •ERP •SCM, CRM •

•Etc..

• i••Cellular •ISP ••Hot Spots ••Satellite TV •VPN’s ••Etc..

•Wireless •Backbone •Metro ••Substations •Satellites •

•Communic

•Etc..

•••Hubs ••Satellites •Servers •Software •O/S •Etc..

•Lasers •Amplifiers ••Filters •Processors •Memories •Fiber ••••Etc..

•Silicon •Gaas •InP •••••Insertion •Etc..

CROSS-INDUSTRY CHALLENGES Digital Rights ( “

Clause 8 )

DEVICESPROCESS EQUIP

•••Gov’t •Military •••Etc..

MPC, MTL LIDS, RLE Oxygen,

Media LabITC

Prof. C. Fine, MIT

CONTENT &

Computers

Media

• Cameras

Music Movies Email VoIP POTS

Surveillance •eBusiness

Long d stance Local Phone

Broadcast

Cable TV

MVNO’s

Access

Broadcast Spectrum

Spectrum

Routers Switches

Base Stations Transceiver

ASICS MEMS DSP’s

Polymers Steppers Etchers MEMS

NETWORK OWNERS

To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries;” U.S. Constitution, Article 1, Section 8,

Access Architecture

MATERIALS &

Business Consumer

Education Medical

Page 4: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

4 Roadmap Components:Dynamic Analyses

1. Business cycle dynamics(e.g., systems dynamics-like models

of the bullwhip effect)2. Industry structure dynamics (e.g., double helix in

Clockspeed) 3. Corporate strategy dynamics (e.g., dynamic strategic

analyses for players in the value chain) 4. Technology dynamics (e.g., the Semiconductor Industry

Assoc. roadmap built around Moore's law) 5. Regulatory Policy Dynamics

(Cross-National, Cross Sector)

Page 5: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

5

Cisco’s End-to-End Integration for its Fulfillment Supply Chain

Cisco

Customers

Contract Manufacturers

Component

Innovation through Acquisition

Finished Product flows

logistics supplier Order info flows direct to

• New product development on-line with supply base

• Technology Supply Chain Design:

• Single enterprise information system • Dynamic replenishment, direct

fulfillment, merge in transit

direct to customer via

Cisco and suppliers

• Customer orders through Cisco Suppliers &Connection online Distributors

Basic Design Principle: Arm’s length Relationship with Fulfillment Chain Partners

Page 6: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

6

Cisco’s Strategy for Technology Supply Chain Design

1.Integrate technology around the router to be a communications network provider.

2. Leverage acquired technology with- sales muscle and reach - end-to-end IT - outsourced manufacturing - market growth

3. Leverage venture capital to supply R&DBasic Design Principle: Acquisition Relationship with Technology Chain

Partners

Page 7: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

7 Volatility Amplification in the Supply Chain:

“The Bullwhip Effect”

Customer Retailer Distributor Factory Tier 1 Supplier Equipment

Information lags SOLUTIONS:Delivery lags

Over- and underordering Countercyclical MarketsMisperceptions of feedback Countercyclical TechnologiesLumpiness in ordering Collaborative channel mgmt.

(Cincinnati Milacron & Boeing) Chain accumulations

Page 8: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

8 Supply Chain Volatility Amplification: Machine Tools at the tip of the Bullwhip

“We are experiencing a 100-year flood.” J. Chambers, 4/16/01

See "Upstream Volatility in the Supply Chain: The Machine Tool Industry as a Case Study," E. Anderson, C. Fine & G. Parker Production and Operations Management, Vol. 9, No. 3, Fall 2000, pp. 239-261.

Page 9: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

9

LESSONS FROM A FRUIT FLY:CISCO SYSTEMS

1. KNOW YOUR LOCATION IN THE VALUE CHAIN2. UNDERSTAND THE DYNAMICS

OF VALUE CHAIN FLUCTUATIONS 3. THINK CAREFULLY ABOUT THE ROLE

OF VERTICAL COLLABORATIVE RELATIONSHIPS 4. INFORMATION AND LOGISTICS SPEED DO NOT

REPEAL BUSINESS CYCLES OR THE BULLWHIP.

Bonus Question:How does clockspeed impact volatility?

Page 10: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

10 Roadmap Components:Dynamic Analyses

1. Business cycle dynamics (e.g., systems dynamics-like models of the bullwhip effect)

2. Industry structure dynamics(e.g., double helix in Clockspeed)

3. Corporate strategy dynamics (e.g., dynamic strategic analyses for players in the value chain)

4. Technology dynamics (e.g., the Semiconductor Industry Assoc. roadmap built around Moore's law)

5. Regulatory Policy Dynamics (Cross-National, Cross Sector)

Page 11: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

11

Vertical Industry Structurewith Integral Product Architecture

Computer Industry Structure, 1975-85

IBM DEC BUNCH Microprocessors

Operating Systems

Peripherals

Applications Software

Network Services

Assembled Hardware

(See A. Grove, Intel; and Farrell, Hunter & Saloner, Stanford)

All Products

All Products

All Products

Page 12: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

Intel Mac TI etc

Intel Mac TI etc

etc

etc

12 Horizontal Industry Structurewith Modular Product Architecture

Computer Industry Structure, 1985-95

Microprocessors

Operating Systems

Peripherals

Applications Software

Network Services

Microsoft Mac Unix

HP Seagate etc

Intel Moto etc

Epson etc

Microsoft NovellLotus

AOL/Netscape EDS etcMicrosoft

HP Dell etcIBMCompaq

etc

Assembled Hardware

AMD

(See A. Grove, Intel; and Farrell, Hunter & Saloner, Stanford)

Page 13: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

13 THE DYNAMICS OF PRODUCT ARCHITECTURE AND VALUE CHAIN STRUCTURE:

THE DOUBLE HELIX

See Fine & Whitney, “Is the Make/Buy Decision Process a Core Competence?”

Page 14: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

14 Roadmap Components:Dynamic Analyses

1. Business cycle dynamics (e.g., systems dynamics-like models of the bullwhip effect)

2. Industry structure dynamics (e.g., double helix in Clockspeed)

3. Corporate strategy dynamics (e.g., dynamic strategic analyses

for players in the value chain)4. Technology dynamics (e.g., the Semiconductor Industry

Assoc. roadmap built around Moore's law) 5. Regulatory Policy Dynamics

(Cross-National, Cross Sector)

Page 15: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

15 ALL COMPETITIVE ADVANTAGE IS TEMPORARY

Autos: Ford in 1920, GM in 1955, Toyota in 1990 Computing: IBM in 1970, DEC in 1980, Wintel in 1990 World Dominion: Greece in 500 BC, Rome in 100AD, G.B. in 1800 Sports: Bruins in 1971, Celtics in 1986, Yankees no end

The faster the clockspeed, the shorter the reign

Page 16: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

16 Clockspeed drives

Business Strategy Cadence

Dynamics between New Projects and Core Capability Development: PROJECTS MUST MAKE MONEY AND BUILD CAPABILITIES

CORE CAPABILITIES

NEW PROJECTS (New products, new processes,

See Leonard-Barton, D. Wellsprings of Knowledge

new suppliers)

Page 17: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

17

IMPLEMENTATION OF VALUE CHAIN DESIGN:EMBED IT IN 3-D CONCURRENT ENGINEERING

PRODUCT PROCESS

VALUE CHAIN

Recipe, Unit Process

Details, Strategy

Performance Specifications

Product Architecture, Make/Buy components Time, Space, Availability

Technology, & Process Planning

Manufacturing System, Make/Buy processes

Page 18: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

18 ARCHITECTURES IN 3-DINTEGRALITY VS. MODULARITY

Integral product architectures feature close coupling among the elements

- Elements perform many functions- Elements are in close spacial proximity- Elements are tightly synchronized

- Ex: jet engine, airplane wing, microprocessor

Modular product architectures feature separation among the elements

- Elements are interchangeable- Elements are individually upgradeable- Element interfaces are standardized- System failures can be localized

- Ex: stereo system, desktop PC, bicycle

Page 19: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

19

VALUE CHAIN ARCHITECTURE

Integral value-chain architecture features close proximity among its elements

- Proximity metrics: Geographic, Organizational Cultural, Electronic

- Example: Toyota city - Example: Ma Bell (AT&T in New Jersey)- Example: IBM mainframes & Hudson River Valley

Modular value-chain architecture features multiple, interchangeable supplier and standard interfaces

- Example: Garment industry - Example: PC industry - Example: General Motors’ global sourcing - Example: Telephones and telephone service

Page 20: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

20 ALIGNING ARCHITECTURES: BUSINESS SYSTEMS

& TECHNOLOGICAL SYSTEMS

INTEGRAL

MODULAR

TEC

HN

OLO

GY/

PRO

DU

CT

AR

CH

ITEC

TUR

E

BUSINESS SYSTEM/SUPPLY CHAIN ARCHITECTURE(Geog., Organ., Cultural, Elec.)

Microprocessors Mercedes

& BMW vehicles

Chrysler vehicles

INTEGRAL MODULAR

Lucent Nortel

Dell PC’S Bicycles

Cisco

Polaroid

MSFT Windows

Digital Rights/ Music Distribution

Page 21: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

21 OPTICAL TELECOM VALUE CHAIN:

MINI CASE EXAMPLE

NORTEL NETWORKS plays at at least three levels of the Optical Network Telecom value chain:

1. Network design & installation 2. Modules (OC-192 network elements) 3. Components (lasers, amplifiers) QUIZ: Should Nortel sell their components business?

Hint: How likely are the scenarios of: - An Intel Inside effect in components? - Networks become sufficiently modular as to be

assembled by the customer?

Page 22: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

22 WIRELESS VALUE CHAIN:MINI CASE EXAMPLE

Wireless Base Stations (WSB’S) comprise 4 key subsystems:

WSB architectures are -integral & proprietary

Disruptive Modem advances(e.g., MUD) can double

Radio Part

Digital Signal Processing

Modem

Transmission Interface

Fiber & Wire-Based Network

(2) Stimulate standard subsystem suppliers(3) lower prices to the network operators

to improved price-performance ratios.

Suppliers include: Nortel, Moto, Ericsson, Siemens, Nokia

Base Station Capacity

Modular WSB’s might(1) Stimulate new WSB entrants (ala Dell)

(4) Speed base station performance imp.(5) Increase demand for basestations due

Page 23: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

23 Roadmap Components:Dynamic Analyses

1. Business cycle dynamics (e.g., systems dynamics-likemodels of the bullwhip effect)

2. Industry structure dynamics (e.g., double helix inClockspeed)

3. Corporate strategy dynamics (e.g., dynamic strategicanalyses for players in the value chain)

4. Technology dynamics(e.g., the Semiconductor Industry Assoc. roadmap builtaround Moore's law)

5. Regulatory Policy Dynamics(Cross-National, Cross Sector)

Page 24: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

24

Roadmap for Electronic DevicesNumber of chip components

101 100 10-1102

104

106

108

Feature size (microns)

1010

1012

1018

1014

1016

10-2 10-3

Classical Age

Historical Trend

SIA Roadmap 2010

CMOS

1995 2000

2005

1970

1980

1990

4oK

Quantum Age

77oK

295oK

Quantum State Switch

Horst D. Simon

Page 25: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

25

International Technology Roadmap for Semiconductors ‘99

Year 2005 2008 2011 2014

Technology (nm) 100 70 50 35

DRAM chip area (mm2) 526 603 691 792

DRAM capacity (Gb) 8 64

MPU chip area (mm2) 622 713 817 937

MPU transistors (x109) 0.9 2.5 7.0 20.0

MPU Clock Rate (GHz) 3.5 6.0 10.0 13.5

Page 26: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

26

Moore’s Law

1970 1975 1980 1985 1990 1995 2000 2005 2010103

104

105

106

107

108

109

Transistors per chip

Year

80786PentiumPro

Pentium80486

8038680286

8086

80804004

?

Source: Joel Birnbaum, HP, Lecture at APS Centennial, Atlanta, 1999

Page 27: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

27 Disk Drive Development1978-1991

Disk Drive Dominant Dominant Approx cost perGeneration Producer Usage Megabyte

14” IBM mainframe $750 8” Quantum Mini-computer $100

5.25” Seagate Desktop PC $30 3.5” Conner Portable PC $7 2.5” Conner Notebook PC $2

From 1991-98, Disk Drive storage density increased by 60%/year while semiconductor density grew ~50%/year. Disk Drive cost per megabyte in 1997 was ~ $ .10

Page 28: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

28 Optical Networking

is Keeping Up! C

apac

ity

OC12 OC48

OC192 OC768

Voice growth TDM line rate growth Data growth Optical network capacity growth

Time

Page 29: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

29 ”Killer Technologies” of the Information Age:

Semiconductors, Magnetic Memory, Optoelectronics

“We define a ‘killer technology’ as one that delivers enhanced systems performance of afactor of at least a hundred-fold per decade.”

C.H.Fine & L.K. Kimerling, "Biography of a Killer Technology: Optoelectronics Drives Industrial Growth with the Speed of Light,”published in 1997 by the Optoelectronics Industry DevelomentAssociation, 2010 Mass Ave, NW, Suite 200, Wash. DC 20036-1023.

Killer Question: Will Integrated Optics evolve linearly like Semiconductors with Moore’s Law or like Disk Drives with repeated industry disruptions?

Page 30: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

30 Roadmap Components:Dynamic Analyses

1. Business cycle dynamics (e.g., systems dynamics-like models of the bullwhip effect)

2. Industry structure dynamics (e.g., double helix in Clockspeed)

3. Corporate strategy dynamics (e.g., dynamic strategic analyses for players in the value chain)

4. Technology dynamics (e.g., the Semiconductor Industry Assoc. roadmap built around Moore's law)

5. Regulatory Policy Dynamics (Cross-National, Cross Sector)

Page 31: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

31

ConsortiumProposed MIT Communications Roadmap

LCS eBusiness,

EQUIPMENT MAKERS END USERS

COMP­ONENTS

SERVICE PROVIDERS APPLICS

••Phones •

Players

•PDA’s •Weapons •Etc..

••••••Shopping •ERP •SCM, CRM •

•Etc..

• i••Cellular •ISP ••Hot Spots ••Satellite TV •VPN’s ••Etc..

•Wireless •Backbone •Metro ••Substations •Satellites •

•Communic

•Etc..

•••Hubs ••Satellites •Servers •Software •O/S •Etc..

•Lasers •Amplifiers ••Filters •Processors •Memories •Fiber ••••Etc..

•Silicon •Gaas •InP •••••Insertion •Etc..

CROSS-INDUSTRY CHALLENGES Digital Rights ( “

Clause 8 ) Access Architecture

DEVICESPROCESS EQUIP

•••Gov’t •Military •••Etc..

MPC, MTL LIDS, RLE Oxygen,

Media LabITC

Prof. C. Fine, MIT

CONTENT &

Computers

Media

• Cameras

Music Movies Email VoIP POTS

Surveillance •eBusiness

Long d stance Local Phone

Broadcast

Cable TV

MVNO’s

Access

Broadcast Spectrum

Spectrum

Routers Switches

Base Stations Transceiver

ASICS MEMS DSP’s

Polymers Steppers Etchers MEMS

NETWORK OWNERS

To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries;” U.S. Constitution, Article 1, Section 8,

MATERIALS &

Business Consumer

Education Medical

Page 32: Roadmapping the 1 Communications Value Chain · Roadmapping the 1 Communications Value Chain ... No. 3, Fall 2000, pp. 239-261. ... Computer Industry Structure, 1975-85

32

All Conclusions are Temporary

Clockspeeds are increasing almost everywhere Value Chains are changing rapidly

Assessment of value chain dynamics

RoadmapConstruction