Module 4 1 Road Ranger / TMC Operator Joint Training MODULE 4 MODULE 4 Traffic Incident Management and Traffic Incident Management and The Road Ranger/TMC Operator The Road Ranger/TMC Operator
Module 4 1Road Ranger / TMC Operator Joint Training
MODULE 4MODULE 4
Traffic Incident Management and Traffic Incident Management and The Road Ranger/TMC OperatorThe Road Ranger/TMC Operator
Module 4 2Road Ranger / TMC Operator Joint Training
• Define roles, responsibilities, and goals of other agencies
• Define successful management elements• Define Road Ranger/TMC objectives and
functions• Define Road Ranger/TMC effectiveness
Training ObjectivesTraining Objectives
Module 4 3Road Ranger / TMC Operator Joint Training
Traffic Incident
Any non recurring event that causes capacity reduction or increased demand
DefinitionsDefinitions
Module 4 4Road Ranger / TMC Operator Joint Training
Traffic Incident Management
The organized and cooperative effort of multiple agencies to detect, verify, respond to and manage the scene, manage traffic, provide traveler information, and clear the incident
DefinitionsDefinitions
Module 4 5Road Ranger / TMC Operator Joint Training
Why Incident Management? Why Incident Management?
• 20 - 33% of crashes are secondary to earlier incidents
• Significant Incident responder injuries are 59% of law enforcement casualties
• About 60% of congestion is caused by incidents
Module 4 6Road Ranger / TMC Operator Joint Training
Incident Management ActivitiesIncident Management Activities
• Detection
• Verification/Communication
• Response
• Motorist Information
• Site Management
• Traffic Management
• Clearance
Module 4 7Road Ranger / TMC Operator Joint Training
Roles and ResponsibilitiesRoles and Responsibilities
• Law Enforcement• Fire/Rescue, Hazardous Materials • Emergency Medical Services
• Transportation Agencies• Towing and Recovery Providers• Media and Information Services• Coroners/Medical Examiners
Module 4 8Road Ranger / TMC Operator Joint Training
Agency Goals Agency Goals
Enforcement
Investigation
Law Enforcement
Preserve Lives
Preserve Property
Fire Rescue/EMS/
DEP
Transportation
Traveler Safety
Efficiency
Module 4 9Road Ranger / TMC Operator Joint Training
Common Goal of All AgenciesCommon Goal of All Agencies
Safety of :
Motorists
Crash Victims
Incident Responders
Module 4 10Road Ranger / TMC Operator Joint Training
Elements of Successful Traffic Elements of Successful Traffic Incident Management ProgramIncident Management Program
• People: Response Teams, Multi Agency Training
• Infrastructure and Operations: Detection, Verification, and Motorist Information
• Service Patrols
• Post Incident Debriefings
Module 4 11Road Ranger / TMC Operator Joint Training
Service Patrols in U.S.Service Patrols in U.S.
One of the most effective elements of an Incident Management Program
Module 4 12Road Ranger / TMC Operator Joint Training
Road Ranger ObjectivesRoad Ranger ObjectivesIn Incident ManagementIn Incident Management
• Locate incidents
• Minimize incident duration
• Restore full capacity to roadway
• Reduce risk of secondary incidents
• Provide Buffer of Safety for Responder
Module 4 13Road Ranger / TMC Operator Joint Training
TMC Operator ObjectivesTMC Operator ObjectivesIn Incident ManagementIn Incident Management
• Locate/verify incidents on CCTV
• Dispatch Road Rangers
• Notify Emergency Response Agencies
• Disseminate Real-time Information
Module 4 14Road Ranger / TMC Operator Joint Training
Road Rangers Function/DutiesRoad Rangers Function/Duties
Primary:
Rove selected roadways and assist the disabled or stranded motorist.
Module 4 15Road Ranger / TMC Operator Joint Training
Road Rangers Function/DutiesRoad Rangers Function/Duties
Secondary:
Provide assistance to law enforcement and other responders during incidents by providing scene safety with temporary MOT and use of vehicular mounted changeable message signs and arrow boards.
Module 4 16Road Ranger / TMC Operator Joint Training
Traffic Impact LevelsTraffic Impact Levels
• Level 1: Impact to traveled roadway is estimated to be less than 30 mins. with lane blockage.
• Level 2: Impact to traveled roadway is estimated to be more than 30 mins. But less than 2 hrs. with lane blockages, but not full closure of the roadway
• Level 3: Impact to the traveled roadway is estimated to be more than 2 hrs. or the roadway is fully closed in any direction
Module 4 17Road Ranger / TMC Operator Joint Training
7 Points for Effectiveness7 Points for Effectiveness• Regular Meetings w/Co-workers
• Become Road Familiar/Observe Surroundings
• Know Your Vehicle’s Capabilities
• Meet and Know The Responders
• Have Contingency Plans in Place
• Training
• Prudent Risks/Make Site Safer Than When You Arrived
Module 4 18Road Ranger / TMC Operator Joint Training
Questions?Questions?