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Permanent Recruitment Solutions RM6002 – Technology. Engineering. Communications
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RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Apr 30, 2020

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Page 1: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Permanent Recruitment SolutionsRM6002 –

Technology. Engineering. Communications

Page 2: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

tABLE OF CONTENTS

Page 3: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

2 Lot 2 General Recruitment - Digital Data and Technology (DDaT) Roles

3 Lot 3 General Recruitment -Corporate

1 Supplier Introduction

4 Lot 5 General Recruitment –Project Delivery

5 Lot 6 Executive Search - Digital, Data and Technology (DDaT)

6 Lot 7 Executive Search - Senior and Executive

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Supplier Introduction

If you’re looking for honesty along with advice, knowledge and opinions on attracting and retaining your ideal candidate, CRG TEC are your recruitment partner. At CRG TEC our highly experienced Consultants mean you are dealing with experts in their sectors who have the knowledge, skills and network of contacts to take the pain away from recruitment for clients and candidates alike.

CRG TEC is a Technology, Engineering and Communications recruitment consultancy. We provide permanent recruitment and executive search services across specialist areas including:

We are determined to combine our sector specific knowledge with recruitment best practice and cutting edge technology to provide a bespoke recruitment service to our clients. CRG TEC’s tried and tested methodologies incorporate this ethos which gives you, as an employer, peace of mind.We simply know what works when it comes to attracting and retaining talent in the public sector.

IT Software Development

ProjectDelivery

Property Engineering Telecoms

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We have 9 core offices across the UK - supported by a wider branch network

CRG TEC // Main OfficeTiger CourtKings Business ParkKings DrivePrescotMerseysideL34 1BH

Business SitesCRG TEC have nationwide coverage and operate from our offices throughout the UK

wOLVERHAMPTON

Coatbridge

Gateshead

Bristol

Southampton

London

Rotherham

Manchester

Prescot // Main Office

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Committed to eliminating discrimination and encouraging diversity

Equal opportunities employer

Open and transparent recruitment processes

Work to ISO 9001:2008 controlled policies

Follow disability confident employer guidelines

Engage community employment partners such as gender equality, BAME and LGBTQ+ groups

Accreditations & Membership

Diversity & Inclusion

vALUES

Ambition Proactivity

Inclusivity

Accountability

Equality

Recruitment & Employment

Confederation (REC)

ISO 9001 Quality

Management

ISO 14001 Environmental

Management

Information Commissioners

Office (ICO)

ISO 27001 Information Security

& Management

ISO 22301 Business Continuity

Management

Cyber Essentials

Information SecurityManagement

BusinessContinuityManagement

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Lot 2 General Recruitment - Digital Data & Technology (DDaT) Roles - Data, IT Operations, Product & Delivery, QAT, Technical, User-Centred Design

sTEPHEN MorrisKEY CONTACT

Stephen is CRG TEC’s Recruitment Director and has many years’ experience recruiting DDaT professionals throughout the UK. He currently manages accounts across the public sector, which includes the NHS, Civil Aviation Authority and The Pensions Regulator as well as numerous blue light organisations, housing associations and critical infrastructure bodies.

[email protected] | 07825 365 678

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Deborah Coburn Account [email protected] | 07801 567 243

Deborah has specialised in IT and software development recruitment for her entire career.She manages recruitment for start-ups, SMEs and enterprise level clients across the UK such as NHS NECS, Savills and essensys. She has taken responsibility for building entire technical teams from scratch and has placed niche, hard to find specialisms in tough markets.

Lot 2 General Recruitment - Digital Data & Technology (DDaT) Roles - Data, IT Operations, Product & Delivery, QAT, Technical, User-Centred Design

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Services:

IT support

Service Delivery

Project Management

IT Management

Business Analysis

Software Development

Cyber Security

NetworkEngineering

CRG TEC have built up a strong network of DDaT professionals and our experienced consultants and tailored methodology means we know exactly what it takes to attract these candidates to consider your organisation for their next career move. We use a wide variety of technology and software to target these candidates across the UK and are trained in talent attraction techniques that make CRG TEC stand out from your typical agency approach to engaging with these sought after candidates. In such a fast-paced and competitive market, organisations such as the NHS, The Pensions Regulator and the National Fostering Agency rely on CRG TEC Consultants to ensure skilled employees are successfully recruited and retained.

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Recruitment Methodology

Response Management, Search

& Selection

Pre Meeting & Call Preparation

Discovery Meeting

DiscoveryCandidate Management Search & Selection

Delivery

Build Recruitment Strategy & Market

Mapping

Candidate Attraction

Pre Screeing - First level telephone

shortlist

Pre Screeing - Second level face-to-face

meeting

Reference Checking

2 3

4567

Submit Initial Candidate Pack

& Shortlist

Interview Management

Resignation & Notice Period Management

Handover & On Boarding

Quality Assurance & MI

Close Assignment

8

9 10 11 12

15 14

13

1

Offer Management

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Building Employer Value Proposition

Maximising your values, culture and environment to make you the most attractive organization in the market.

Innovation Additional Services

AssessmentCentres

Client &CandidateInterview Support

TechnicalTesting On-boading

Assistance

Candidate EvidencePack

MI & EDIReports

Hackathons

Develop strong, ongoing candidate pools, useful for ongoing recruitment campaigns.

We’re where your candidates areBy being in the same tech communities we ensure higher engagement with DDaT candidates.

Whole market coverage

Targeting the 80% of people not actively looking for work ensures you have access to the best candidates in the market, not just on the market

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Nottinghamshire Fire & RescueCase Study

CRG TEC’s specialist DDaT Consultants were selected as an exclusive partner to source a new Head of ICT for Nottinghamshire Fire & Rescue. This was a board level role with responsibility for managing the ICT support, project delivery teams and ICT infrastructures within the service.

We were chosen to supply NFRS with such a business-critical role because our Consultant’s demonstrated an understanding of the mixture of technical skills and softer competencies required for the Head of ICT role, in addition to the need for a successful candidate to be based in the Nottinghamshire area to appreciate the service’s vision to put safety at the heart of the community.

CRG TEC’s previous experience working with emergency service organisations guarantees all candidates undergo NHS Employment Check Standards as a minimum standard for recruitment, screening and compliance.

NHS NECSCase Study

CRG TEC are supporting the NHS North of England Commissioning Support (NECS), a technology focused division of the NHS, during their current recruitment drive. Recent requirements focused on Lead Full Stack developers in Durham to oversee the teams deploying projects across the NHS and into other larger scale businesses.

Candidates need to have specific software experience working on large scale systems and websites. NHS NECS have struggle to recruit in the past because they couldn’t access local candidates with the correct mixture of technical and leadership skills.

CRG TEC’s Software Consultants used candidate referrals as well as a tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As part of our tailored approach, CRG TEC has also been mapping future hires for NHS NECS so that there is an ongoing talent pool available as the organization continues to expand.

NOTTINGHAMSHIREFire & Rescue ServiceCreating Safer Communit ies

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Lot 3 General Recruitment - CorporateProperty

Alexandra HewittKEY CONTACT

Alexandra has been recruiting in the property and facilities management sector for the past 8 years. During this time she has managed recruitment projects for organisations including The Forestry Commission, National Museums Liverpool, Waterstones, English Heritage, numerous universities and the property department of The Royal Household. Alexandra plays an active part invv the development of recruitment best practice in the property sector, regularly writing articles for The Facilities Management Journal and Facilitate, the IWFM publication.

[email protected] | 07801 568 266

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CRG TEC has a strong history of recruiting property, estates and facilities management professionals for a range of organisations across the UK. Our team works with in-house (client side) organisations, outsourced service providers and property management companies to provide subject matter experts across hard and soft services.

Our Consultants are regarded as thought leaders in the property, estates and FM industry, regularly attending sector conferences and contributing to publications such as the Facilities Management Journal (FMJ) and Facilitate, the magazine for the internationally-recognised Institute of Workplace and Facilities Management (IWFM).

Services:

Building Maintenance Engineers

Facilities Manager

Building & Quantity Surveyors

Compliance Officers

Fire Safety Officers

Lifecycle Managers

Estates Managers

Project Managers

Heads of Environment, Health & Safety

Property Directors

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Recruitment Methodology

Response Management, Search

& Selection

Pre Meeting & Call Preparation

Discovery Meeting

DiscoveryCandidate Management Search & Selection

Delivery

Build Recruitment Strategy & Market

Mapping

Candidate Attraction

Pre Screeing - First level telephone

shortlist

Pre Screeing - Second level face-to-face

meeting

Reference Checking

2 3

4567

Submit Initial Candidate Pack

& Shortlist

Interview Management

Resignation & Notice Period Management

Handover & On Boarding

Quality Assurance & MI

Close Assignment

8

9 10 11 12

15 14

13

1

Offer Management

Page 16: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Innovation Additional Services

AssessmentCentres

Client &CandidateInterview Support

TechnicalTesting

On-boadingAssistance

Candidate EvidencePack

MI & EDIReports

Building Employer Value Proposition

Maximising your values, culture and environment to make you the most attractive organization in the market to target candidates.

Specialist property sector knowledge

Specialist consultants provide you with up to date property sector research and analysis

Whole market coverage

Targeting the 80% of people not actively looking for work ensures you have access to the best candidates in the market, not just on the market

Liam LoftusAccount [email protected] | 07398 866 141

Liam has over 9 years’ experience in professional services recruitment across the public and private sectors for niche and ‘hard to fill’ executive placements with highly specific requirements. He is key account manager for customers including HMRC, Manchester City Council and Schneider Electric.

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The Forestry CommissionCase Study

The Forestry Commission develops and maintains public sector housing and commercial offices across the New Forest area, totaling over 100 properties.

In a bid to improve energy efficiency and overall housing standards within the region the organisation sought to expand their estates team.

CRG TEC’s property consultants supported The Forestry Commission across the whole recruitment plan from Building Surveyors, Estimators and Clerk of

Works through to Facilities Coordinators and Project Assistants. Owing to the needs of the project these positions were a mixture of contract,

permanent and temporary to permanent assignments.

The main challenge faced by the recruitment team was the small candidate pool available, as suggested the majority of the territory covered by The Forestry Commission has a small resident population so our Consultant’s

had to innovate to find suitability qualified people for the variety of positions required.

This partnership allowed The Forestry Commission to implement much-needed improvements and renovations ahead of schedule across the

area, bringing their project in on time and to budget.

HMRCCase Study

CRG TEC were appointed exclusively to source a newly created Head of Engineering role for HMRC to oversee the engineering and facilities management aspect of their £330m estates transformation program.

Two previous recruitment strategies to appoint for this role had already failed because of the specific requirements of the position, its high-profile nature and its location in Nottingham. Owing to the time lost on the unsuccessful recruitment projects CRG TEC had to work to

tight timelines to ensure an appointment was secured before the program commenced.

Following expedited specialist sourcing and headhunting techniques operated by CRG TEC’s Lead Consultant a direct offer of employment

was made to the successful candidate who matched all HMRC requirements within 3 weeks.

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Lot 5 General Recruitment - Project DeliveryProject & Programme Delivery

NEIL CRUDDEN KEY [email protected] | 07801 567 479

Neil is Managing Director of CRG TEC Ltd and is recognised as a significant voice in the UK technical recruitment sector. He currently holds Account Director relationships with companies such as the NHS, the European Medicines Agency, Ernst & Young. Neil was also responsible for managing the relationships with multiple commissioning bodies across the Government’s Broadband Delivery UK (BDUK) initiative under the Department of Digital, Culture, Media and Sport.

Page 19: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Services

ProjectManager

BusinessAnalyst

Senior Project Manager

ChangeManager

Additional ServicesCRG TEC partners with numerous infrastructure organisations at principal, turnkey and sub-contractor level to provide project and programme delivery employees from the ground up. From conception through to completion, sign off and analysis TEC are ideally placed to source and select industry specific expertise which results in our customer’s ongoing success.

Our Consultants have delivered these services to organisations such as Manchester City Council, Kier and Virgin Media. Innovation

Whole market coverage

Targeting the 80% of people not actively looking for work ensures you have access to the best candidates in the market, not just on the market

Specialist infrastructure sector knowledge

Specialist consultants provide you with up-to-date industry research and analysis

Building Employer Value Proposition

Maximising your values, culture and environment to make you the most attractive organization in the market to target candidates.

AssessmentCentres

Client &CandidateInterview Support

TechnicalTesting

On-boadingAssistance

Candidate EvidencePack

MI & EDIReports

Page 20: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Recruitment Methodology

Response Management, Search

& Selection

Pre Meeting & Call Preparation

Discovery Meeting

DiscoveryCandidate Management Search & Selection

Delivery

Build Recruitment Strategy & Market

Mapping

Candidate Attraction

Pre Screeing - First level telephone

shortlist

Pre Screeing - Second level face-to-face

meeting

Reference Checking

2 3

4567

Submit Initial Candidate Pack

& Shortlist

Interview Management

Resignation & Notice Period Management

Handover & On Boarding

Quality Assurance & MI

Close Assignment

8

9 10 11 12

15 14

13

1

Offer Management

Page 21: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Siae MicroelettronicaCase Study

Siae Microelettronica is an internationally renowned provider of innovative wireless network solutions. Siae’s objective was to further expand into the UK market and had a number of large-scale projects ready to roll out which required the recruitment of a number of senior project management staff.

Siae approached CRG TEC to be the sole provider of niche technology staff who had the expertise to manage large scale projects across multiple sites. Siae required us to source candidates on a project-by-project basis, provide relevant market information and develop appropriate recruitment strategies.

No senior Siae staff were UK based so to ensure recruitment processes were as efficient as possible CRG TEC established a schedule of remote (Facetime/video conferencing) meetings with Directors and HR Managers. This enabled CRG TEC to collaborate directly to identify and understand ongoing requirements.

Virgin MediaCase Study

Virgin Media are global brand providing broadband, TV, mobile services, home phone systems and complete digital platforms for businesses. As part of the wider company group Liberty Global, Virgin Media provides services to Health & Social Care, Education, Justice and Emergency Services, Local and Central Government bodies.

CRG TEC’s Consultants have been long-established recruitment business partners to Virgin Media, successfully securing more than 100 permanent appointments since our relationship began to their national workforce across a range of Virgin Media and Virgin Media Business departments.

To source Project Manager, Business Analyst and Change Manager roles and maintain an up to date understanding of this global organisation, CRG TEC Consultants regularly attend meetings with VM and VMB’s hiring managers where we collaboratively define the job specifications and provided salient market intelligence in support of this. Target timescales and frequency of progress updates are agreed on a case by case basis for each role and strictly adhered to by CRG TEC Consultants.

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Lot 6 Executive Search - Digital, Data and Technology (DDaT)Digital Data & Technology

sTEPHEN MorrisKEY CONTACT

Stephen is CRG TEC’s Recruitment Director and has many years’ experience recruiting DDaT professionals throughout the UK. He currently manages accounts across the public sector, which includes the NHS, Civil Aviation Authority and The Pensions Regulator as well as numerous blue light organisations, housing associations and critical infrastructure bodies.

[email protected] | 07825 365 678

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Critical evaluation of the business

Assessment of the current skills gap

Build the employer value proposition

Develop the job description

Design a candidate specification

Executive Search

Discovery meeting

Define a target audience

Map the market

Identify target companies

Classify comparable roles

Define off limits companies

Establish a research strategyIdentify and profile potential candidates

Building company organisation charts

Network search

Database search

Advertising

Getting industry referrals from valued sources

Employ innovative candidate engagement

Conduct original research01

0203

Contacts prospective candidates – primary requirement suitability and motivations

Review results to see if further research is needed

Present longlist of suitable candidates

Present MI on market research, why potential candidates weren’t proceeding, mapping future hires and people to watch

Qualify potential candidates04

Deep dive interviews

Verbal and behavioural assessments

Psychometric tests

Qualification verification

References

Assess potential candidates05

Detailed candidate pack

Competency-based assessment

Technical skills

Evidence of track record, career achievements, package expectations and availability

Review of candidate suitability based on the brief

Present candidate06

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Executive Search

Use of CRG TEC sites if requiredMeeting preparation

Interview debrief

Candidate management

Interview management07

Final package qualification and negotiation

Contract resolution and acceptance

Offer and acceptance management08

Candidate resignation preparation

Client and candidate debrief

Regular communication throughout notice period

Recommend onboarding procedure

Resignation and notice period management

09

Post placement interviews and aftercare checks

Quality assessment and performance reports

MI reporting to provide ongoing market insight and analysis

Handover & onboarding management

10

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Andrew SykesCase Study

Essensys are a fast-growing SaaS provider based out of London and New York. CRG TEC has been a main recruitment partner for essensys since 2006, filling over 50 vacancies.Due to their continuing expansion, essensys created a new Head of Support Services role to spearhead the customer experience when onboarding new clients alongside upgrading and enhancing the services of existing ones.

To deliver this requirement, CRG TEC attended meetings with the essensys hiring manager where we collaboratively defined the job specification and provided salient market intelligence, including salary benchmarking to ensure the offer is competitive. CRG TEC also undertook visits to the office the role would be based out of and attended conferences held by the company to gain a deeper understanding of the workplace culture and ensure we source the ‘best fit’ candidates.

CRG successfully placed a Head of Support Services following a 4 week campaign, with progress updates provided to the Hiring Manager every 48 hours.

essensysCase Study

Andrews Sykes are a global pumping, heating and cooling solutions provider. Their Recruitment Manager approached us directly to source a Head of Global IT to deliver on their modernisation programme.

To deliver this requirement, CRG held meetings with the Andrews Sykes CFO to understand the scope, nature and aspirations of this business critical role and develop a job specification based on our expert knowledge of the IT industry, supported by market intelligence research into competition, candidate motivations and industry trends.

CRG successfully placed a Head of Global IT following a 6 week campaign, with progress updates (by phone) provided to the Recruitment Manager every 48 hours.

ANDREWSSYKES GROUP PLC

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Lot 7 ExecutiveSearch -Senior & ExecutiveCorporate, Commercial, Property, Finance, Project Delivery

NEIL CRUDDEN KEY [email protected] | 07801 567 479Neil is Managing Director of CRG TEC Ltd and is recognised as a significant voice in the UK technical recruitment sector. He currently holds Account Director relationships with companies such as the NHS, the European Medicines Agency, Ernst & Young. Neil was also responsible for managing the relationships with multiple commissioning bodies across the Government’s Broadband Delivery UK (BDUK) initiative under the Department of Digital, Culture, Media and Sport.

Page 27: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Critical evaluation of the business

Assessment of the current skills gap

Build the employer value proposition

Develop the job description

Design a candidate specification

Executive Search

Discovery meeting

Define a target audience

Map the market

Identify target companies

Classify comparable roles

Define off limits companies

Establish a research strategyIdentify and profile potential candidates

Building company organisation charts

Network search

Database search

Advertising

Getting industry referrals from valued sources

Employ innovative candidate engagement

Conduct original research01

0203

Contacts prospective candidates – primary requirement suitability and motivations

Review results to see if further research is needed

Present longlist of suitable candidates

Present MI on market research, why potential candidates weren’t proceeding, mapping future hires and people to watch

Qualify potential candidates04

Deep dive interviews

Verbal and behavioural assessments

Psychometric tests

Qualification verification

References

Assess potential candidates05

Detailed candidate pack

Competency-based assessment

Technical skills

Evidence of track record, career achievements, package expectations and availability

Review of candidate suitability based on the brief

Present candidate06

Page 28: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Executive Search

Use of CRG TEC sites if requiredMeeting preparation

Interview debrief

Candidate management

Interview management07

Final package qualification and negotiation

Contract resolution and acceptance

Offer and acceptance management08

Candidate resignation preparation

Client and candidate debrief

Regular communication throughout notice period

Recommend onboarding procedure

Resignation and notice period management

09

Post placement interviews and aftercare checks

Quality assessment and performance reports

MI reporting to provide ongoing market insight and analysis

Handover & onboarding management

10

Page 29: RM6002 – Permanent Recruitment Solutions€¦ · tailored headhunting approach to unlock the best talent in the market around the North East and filled all available roles. As

Andrew SykesCase Study

Essensys are a fast-growing SaaS provider based out of London and New York. CRG TEC has been a main recruitment partner for essensys since 2006, filling over 50 vacancies.Due to their continuing expansion, essensys created a new Head of Support Services role to spearhead the customer experience when onboarding new clients alongside upgrading and enhancing the services of existing ones.

To deliver this requirement, CRG TEC attended meetings with the essensys hiring manager where we collaboratively defined the job specification and provided salient market intelligence, including salary benchmarking to ensure the offer is competitive. CRG TEC also undertook visits to the office the role would be based out of and attended conferences held by the company to gain a deeper understanding of the workplace culture and ensure we source the ‘best fit’ candidates.

CRG successfully placed a Head of Support Services following a 4 week campaign, with progress updates provided to the Hiring Manager every 48 hours.

essensysCase Study

GigaclearCase Study

Virgin Media are global brand providing broadband, TV, mobile services, home phone systems and complete digital platforms for businesses. As part of the wider company group Liberty Global, Virgin Media provides services to a total of 27 million customers across 14 countries, working with sectors such as Health & Social Care, Education, Justice and Emergency Services, Local Government and Central GovernmentExecutive search campaigns we have run for them include:

• Head of Commercial• Head of Safety• Head of Property Operations• Head of Risk and Compliance

To successfully fill these roles CRG TEC carried out their full executive search methodology, including attending meetings with VM and VMB hiring managers where we collaboratively defined the job specifications and provided salient market intelligence in support of this. Target timescales and frequency of progress updates were agreed on a case by case basis for each role and strictly adhered to by the Consultants delivering the requirements.

Gigaclear are a venture capital backed, pure fibre internet provider. CRG TEC are a preferred recruitment supplier, having placed over 70 candidates with the organisation during a rapid growth phase. Following significant tender wins, Gigaclear approached us to source:

• A Project Director to deliver on their Connecting Devon & Somerset contract• A Programme Director to deliver on their Broadband Delivery UK (BDUK) government contract

To deliver these requirements, CRG TEC attended meetings with Gigaclear to understand and integrate their project plans and our executive search methodology.

Virgin MediaCase Study

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Thank you.Phone: 0300 030 1024

Email: [email protected]: www.crgtec.uk.com/

Technology. Engineering. Communications