Risk Assessment Improving UWR decisions Marius Schønberg, Loss Prevention & Risk Assessment
Risk AssessmentImproving UWR decisions
Marius Schønberg, Loss Prevention & Risk Assessment
ContentRisk Assessment
• Loss Prevention & Risk Assessment (LPRA) main goals
• Risk Assessment (RA) activities and deliveries (support to UWR)o Portfolio monitoringo Vessel Observationso Fleet Assessment (FA)o Vessel Surveyso Management auditso Knowledge sharing
• Gard’s Risk Assessment (RA) team
Reputational and Operational RiskWhy Risk Assessment (LPRA) is important
Erik Stein besiktiget Scandinavian Star på vegne av forsikringsselskapet Skuld rett før skipet brant. Han
mente skipet ikke burde få forsikring, men ledelsen gikk mot hans anbefaling. Som
havarisjef i Skuld dro han til Cuxhaven for å inspisere skipet kort tid før brannen som kostet 159 mennesker
livet. Han fant flere feil og mangler på brannanlegget om bord. I tillegg var besetningen
så liten at det ikke var mulig å gjennomføre en brannøvelse.
LPRA main goalsLoss Prevention & Risk Assessment
• The Loss Prevention (LP) sectiono The LP section shall, in cooperation with UWRs and claims
staff, develop and deliver LP products to our clients in order to reduce and prevent losses among vessels in our portfolio, in addition to service and added value for member & clients
• The Risk Assessment (RA) sectiono The RA section shall monitor, identify and assess potential
risks, and report findings as support to underwriting. The RA-section assess and evaluate the quality of vessels, fleets and management through vessel observations, surveys, fleet assessments and management audits.
Risk ManagementWhat is Risk?
R = L x C
Risk = Likelihood x Consequence
Probability x Severity
Probability x Impact
R = L x C“The possibility of a loss”
Risk ManagementWhat is the risk?
“The possibility of a loss”
What is the Risk indicators?Identify your risk
OBO Tanker
Cable layerAHTS
Task; List the different types of risk indicators
Risk ManagementPrioritize your risk “Risk exposure and HML scale
PROBABILITY/FREQUENCY
SEVERITY
High Medium
Low
Low Medium High
1 2 3
2 4 6
3 6 9
Risk ManagementRisk Management Planning
• Avoidance Eliminate, withdraw from or not become involved
• ReductionOptimize – mitigate (Probability and/or Severity)
• TransferTransfer to other parties – insure
• RetentionAccept and budget (self-insurance) all or partRisk management planning often combines different
options
“Operational Risk - The ship owners options”
1 2 3
2 4 6
3 6 9
Risk ManagementRisk Management Planning
“Risk exposure”
PROBABILITY/FREQUENCY
SEVERITY
High Medium
Low
Low Medium High
UNACCEPTABLETRANSFER
OPPORTUNITY FIELDRETAIN, MANAGE & CONTROLACCEPTABLE
Risk ManagementRisk mitigation / Resolution
“Risk exposure”
PROBABILITY/FREQUENCY
SEVERITY
High Medium
Low
Low Medium High
TRANSFER
OPPORTUNITY FIELDRETAIN, MANAGE & CONTROLACCEPTABLE
UNACCEPTABLE
Risk AssessmentLPRA Toolbox
Fleet Assessment
IRACs
Claims trends & loss
recordKnowledge
Sharing
Management Audits
Portfolio monitoring
External sources
Vessel observations Vessel condition
surveys
Vessel Portfolio monitor report
Deliveries and support to underwritersRisk Assessment
• Portfolio monitoring• Vessel observations• Fleet Assessments • Vessel surveys• Management audits• Knowledge sharingOther external
sources
G A R D
C O M P E T E N C E
Gard Claims database
Added value to UWR through: Gard
Observationdatabase
Deliveries and support to underwriters(1) Portfolio Monitoring
Main activities Sources
DetentionsClass suspensions & withdrawals
EU/Paris MOU blacklists
Green award & Qualship 21
ILO abandonment of seafarers
Monitoring of individual risk performance
o Records and claims performanceo Ship surveys o Management audits
“Risk Assessment”
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(I) Portfolio Monitoring
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
The main purpose of this report is to provide UWRs in Gard with a summary of relevant data and statistics
obtained from monitoring the Gard portfolio, in order to improve their insurance risk assessment and UWR
decisions.
Deliveries and support to underwriters(2) Vessel Observations
• A computerized tool to store ship and company specific information
• Developed in close cooperation between UWR, Claims and Risk Management
• Integrated in our data ware house - allows export of data to any other computerized Gard tool.
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(2) Vessel Observations
Observation Type DescriptionBANNEDSHIP Banned ShipsDETENTION Vessel DetainedGREEN AWARD Green AwardQUALSHIP21 Qualship21MACHINERY Machinery Obs Main EngineIGSURVEY International Group SurveyYARD Build YardPOOR CONDITION Vessels which have indication of poor tec. conSINGLE HULL TANKER Single hull tankersBLACK LISTED FLAGS Black Listed FlagsCLASS Class - Medium to Very Low Performance Level
POD PROBLEMSThe vessel has had several problems with the POD.
VESSEL ARRESTED Vessel ArrestedGARD SURVEYS Gard SurveysGARD SURVEY - NOT RECOM. Gard Survey - Cover not recommended
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(3) Fleet Assessments
Combines information from a number (!) of internal and external sources. The UWR provides the IMO numbers in question. In return:
- Previous involvement? - Detentions? - Previously paid claims? - IG survey database? - Banned from EU? - Technical ship data - Blacklisted flag? - Green Award/Qual ship 21?
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(3) Fleet Assessments
No of engines 38
Engine design MAN
Designation 9L48/60
Stroke 4
RPM 500
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(3) Fleet Assessments
Date from Date to Obs type Obs group Obs description Responsible Commendation2009/06/20 BANNEDSHIP Banning State: Spain BIRMAG Do not quote
2008/12/09SINGEL HULL TANKER Built after 1983
Potentially phased out in 2010, ref IRAC 2/2008 ROSSTU For Information
2008/11/24 DETENTION Paris MOU BIRMAG For Information
2008/08/13BLACK LISTED FLAGS Very High Risk Flag Comoros - Very High Risk BIRMAG Do Not Quote
2008/04/17 01/12/2008 MACHINERY MAN - 9L48/60
Service letter CUS 146. 03/97. Further development of inlet and exhaust valves. Ref DM doc 1131577. SAEPER Contact LPRA
2008/02/02 IGSURVEY Club: Steamship ROSSTU For Information2007/10/17 DETENTION Paris MOU BIRMAG For Information2006/10/09 DETENTION Paris MOU BIRMAG For Information
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(4) Vessel surveys
• Entry surveys
• Condition surveys
• H&M Entry surveys
• Combined surveys (H&M and P&I)
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(4) Vessel surveys
• For P&I, we have to comply with survey rules set out by the International Group (IG):
All tank vessels older than 12 yearsAll non-tank vessels older than 12 years and above 1000 GTCondition survey of all vessels having carried Heavy Fuel Oil (HFO) as cargo and older than 10 years
• A vessel scoring below a certain standard will be declared a ”Designated vessel” (sub-standard) and cover declined. Any other P&I club covering this vessel will carry a double retention.
• IG maintain a list of all vessels surveyed by the members of IG.
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(5) Management Audits
• Normally requested by the UWR in connection with renewals or new acquisitions, or by claims after a serious accident
• Focus on procedures, crewing routines, training, ISM and maintenance
• 1 or 2-days inspection, initial findings reported to owner/manager, written summary follows after 6 – 10 days
• Has proved to improve relations and loyalty ”Gard knows and understands our way of working …”
AUDIT
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
Deliveries and support to underwriters(6) Knowledge Sharing – Internal Risk Assessment Circulars (IRACs)
• Risk information which may have a longstanding impact on our risk selection is issued as an IRAC. E.g.:
- Trading in the Arctic and Antarctic regions
- Phase out of single hull tankers- Reefer vessels- Engine design errors
Portfolio monitoring
Vessel observations
Fleet Assessments
Vessel Surveys
Management Audits
Knowledge Sharing
The LPRA Risk Assessment teamThe RA-Section
Terje R. Paulsen
Vice President
Bjarne Augestad
Senior Marine Surveyor
Valentin Klivnoy
Marine Surveyor
Per Arne Sæther
Senior Marine Surveyor
Per Haveland
Marine Surveyor
Magnar Birkeland
Senior Risk Assessment Executive
Lise Neset
Risk Assessment Executive
The LPRA Risk Assessment teamGeographical UWR teams
• 4 surveyors dedicated to geographical UWR teams• Participates in monthly/weekly UWR team meetings • Responsible for FA, Monitoring and follow-up within the team. • Improves LPRA UWR area knowledge• Provides technical ship knowledge to underwriters when
necessary
Bjarne AugestadPer Arne Sæther
Per Haveland
• Northern Europe (Bjørn)• Offshore & Charterers (Tore / Terri)• E&P (Gunnar)• Marine Builders Risk (Knut
Morten)
• Nordic (Knut)
• Southern Europe (Bart)
• America, M-East & L (Ian)
Valentin Klivnoy
• Asia (Sid)
o Internal Risk Assessment Circulars (IRACs), investigations and enquires.o Trend analysis & performance analysis, Claims trends, machinery, trade, segmentso Ad hoc reporting, changes in rules, technical updates, input Gard's portfolio level
Risk Assessment (RA)Goals and ambitions
o Ports State Record, Class status, EU Banned ships, Flag status, observations, Claims freq, KPIs
o Based on Portfolio monitoring, Surveys, LPRA technical findings and claims reporting
o All available information on vessel level (GOLF) – input to pricing tool
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2
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PORTIFOLIOMONITORING
Goals and ambitionRisk Assessmentdeliveries (6)
VESSELOBSERVATIONS
o Available client data, vessel information, premium data, claims history, o Technical advices and assessments to UWR prior to entry or renewalo Qualified Assessment (trade areas, ports, charter, cargo)
FLEETASSESSMENT
• Conduct 200 (+) surveys annually; 50 internal and 150 external. • The right balance between entry and condition surveysVESSEL SURVEY
o QA-systems, ISM system, manning solution, maintenance (PMS), safety culture
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MANAGEMENTAUDITS
KNOWLEDGESHARING6
4
Questions?Thank you