Top Banner
© RightNow Technologies, Inc. The Retail Consumer Report Sponsored by RightNow
7

RightNow Consumer Retail Report

Apr 12, 2017

Download

Business

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: RightNow Consumer Retail Report

© RightNow Technologies, Inc.

The Retail Consumer Report

Sponsored by RightNow

Page 2: RightNow Consumer Retail Report

Win Back Unhappy Customers

Page 3: RightNow Consumer Retail Report

Are Retailers Listening?

Page 4: RightNow Consumer Retail Report

Retailers Need to Tune In

Page 5: RightNow Consumer Retail Report

Great Experiences Drive Revenue

Page 6: RightNow Consumer Retail Report

Great Experiences Create Advocates

Page 7: RightNow Consumer Retail Report

Bad Experiences Hurt Revenue