Richardson Eyres - IT Solutions & Services

Richardson Eyres IT Solutions & Services

Richardson Eyres Overview

Formed in the UK in 1986

Grown steadily through reputation and hard work, not through acquisition or private equity

We are a privately owned UK company and debt free

A ‘top ten’ technology integrator for:

HP (Gold Partner)

vmware (Enterprise Solution Provider)

We provide datacentre technology infrastructure solutions and services that solve complex business challenges for corporate clients in the UK and Europe.

What we do: Solutions

We deliver solutions from leading vendors, such as HP and vmware to achieve maximum impact in the shortest time for the least financial investment.

Server & Storage Consolidation

Business Continuity and Disaster Recovery

Infrastructure Virtualisation

Project led Consultancy & Services

Infrastructure Fulfilment & Value add

IaaS

BaaS

Disaster Recovery supporting infrastructure

Desktop as a Service

Desktop Virtualisation

What we do: Services

Richardson Eyres Technology Services Group consists of some of the UK's best-qualified and most experienced IT Professionals.

HP Services (HP ServiceONE Enterprise)

Support Contract Management Services

IMAC (Infrastructure Moves, Additions and Changes)

IMMS (Infrastructure Monitoring and Management Services)

Implementation Services

Assessment Services

Training Services

RE Cloud Convenient, scalable, reliable cloud with 99.9% availability

• An on-demand, flexible, dependable, scalable and low-cost cloud infrastructure• Create a virtual machine from the ground up or use the prebuilt catalogues• Create your own internal network topology• Add more storage when you need it• Use VPN gateway or access via a VPN Client• Move virtual machines between your own virtual infrastructure and the re cloud

What we do: RE Cloud

RE Cloud is an Infrastructure as a Service (IaaS) platform. Providing reliable IaaS is about using the right technology and running things well. if you are considering an infrastructure refresh but want to avoid the capital expense you should consider RE Cloud.

NaviCloudAn enterprise-level, 99.999% availability IaaS platform

• A pay-per-use, production-ready, reliable and scalable robust virtualised infrastructure, with just a 30-day commitment.

• Eliminate redundant infrastructure and cut capital expenditure• Create highly available and affordable on-demand services• Rely on SAS 70 Type II compliant data centres• Create a cloud optimised for running business applications

What we do: NaviCloud

For customers who demand the highest availability on the cloud with full compliance, NaviCloud is the answer.

Truly pay-per-use, NaviCloud reduces operational costs and improves business agility, giving you complete control of your applications.

RE Cloud BaaS Replace traditional backup with cloud-based backup and DR in one

• A simple catch-all managed service for onsite and offsite backups• Files are staged locally on a BaaS appliance and then backed up to RE Cloud• Replaces tape, tape systems, backup software, vendor support, offsite tape storage and even disaster

recovery contracts in a simple pay-as-you-grow arrangement• Low cost when compared to traditional approaches of backup and DR• Restore files, images, whole servers, laptops, mailboxes or sites locally or in the cloud• All data is encrypted at source, while in flight and at rest with military-grade encryption• Supports a multiplicity of operating systems, applications, databases and virtual environments

What we do: RE Cloud BaaS

RE Cloud Backup as a Service (BaaS) is a cost-effective managed cloud backup and restore solution for physical and virtual environments on customer sites.

Our BaaS service provides an easy way to restore critical data in the event of hard drive crashes, power surges, dropped or stolen laptops, accidental deletes and even full-blown disasters.

Why work with Richardson Eyres

Effective Execution

Operating as an extension of HP

Some of the most qualified and experienced technical resources in the industry

Consistency in the resources aligned to clients

Our HP Accreditations

A comprehensive understanding of complex server, storage, networking, virtualization and application solutions.

Years of experience in the deployment of HP’s server technologies.

We work with businesses to create a storage strategy that manages protects and optimizes data

Accredited to deliver HP solutions across the entire lifecycle & HP portfolio

Our vmware Accreditations

vmware Authorised Consultant (VAC) Richardson Eyres is a vmware Authorised Consultant. Our vmware accredited sales professionals and technical consultants are some of the most skilled in the industry.

Infrastructure Virtualisation

The Infrastructure Virtualization Competency recognizes partners for their demonstrated ability to virtualize and consolidate server environments using a vmware virtualization solution from IT production through to IT as a Service.

Our EMC Accreditations

VNX Storage Richardson Eyres deliver storage solutions based on EMC’s market leading VNX storage platform. We have experience designing, deploying and configuring Enterprise VNX storage systems for businesses across a range of industries.

Data Protection and Availability

Richardson Eyres specialise and are fully accredited in EMC’s Data Protection and Availability Division (DPAD) portfolio, including Avamar and Data Domain. We deliver solutions based on these technologies to some of the worlds largest companies, delivering cost savings across multiple countries.

Our CISCO Accreditations

Unify your Data Centre

Cisco Unified Data Centre changes the economics of the data centre by unifying compute, storage, networking, virtualisation and management into a single platform

Richardson Eyres hold Cisco Advanced Unified Computing Technology & Cisco Advanced Unified Fabric Technology Specialisations enabling us to provide expertise in design, deployment and management of Cisco Data Centre Architecture.

Unified Computing

Cisco UCS is the smart, innovative, fabric computing infrastructure that simplifies operations and speeds deployment.

Unified Management

The Unified Management component of the Cisco data centre architecture features end-to-end management software solutions providing intelligent, automated approach to IT management.

Richardson Eyres clients

Where to find us / Stay up to date

facebook.com/richardsoneyres youtube.com/richardsoneyrestv

twitter.com/@richardsoneyrestwitter.com/@re_cloud

slideshare.net/richardsoneyres

linkedin.com/company/Richardson Eyres

w: richardsoneyres.co.uke: [email protected]

t:01494 792002w: re-cloud.nete: [email protected]

pinterest.com/richardsoneyres/ richardson eyres/google+

Of course you can still pick up the phone, email us or visit our website!

Case Studies

Business Objective

Business Pain Points RE Solution Customer Case

Infrastructure Refresh & Move

- Acquisition & Merger- Office Moves- Upgrades, EOL & Migration

IMAC from RE Mourant

BC & DR - Growth in business critical data- Operational Maintenance

Disaster Recovery, Resilience and HighAvailability

SiSPlastic LogicLiberum

Phase 1 Virtualisation (IT Production)

- Rapid business growth leading to inefficient IT infrastructure- Multiple sites/ locations- High Support Costs

Virtualise IT production SiSMolton BrownASOS

Phase 2 Virtualisation (Business Production)

- Improvement / update to existing virtualenvironment.- Expansion of acquired virtual environment- Rollout virtualisation to business critical operations.

Virtualise Business production SiS

Professional Services

- Highly complex and unique solutions.- Bespoke level for data centre and storage

Professional Services Consultation

Molton BrownVALSPAR

Pain Points we have solved & the businesses we have helped

Business Objective

Business Pain Points RE Solution Customer Case

Infrastructure Services

- Business requires pre-configured server builds.- Trusted supplier to fulfil our infrastructure requirements meeting our delivery time, configurations and build quality standards.

Infrastructure Fulfilment & Value Add.

WyethGSK

Professional Services

- Multi regional storage and access capabilities.

Multi Region Project Fulfilment WyethGSKLilly

Storage consolidation

- Company has outgrown physical storage capacity/ vastly underusedstorage facility and needs to maximisecurrent available storage capacity.- Company requires a more unified storage facility.

Centralise & Consolidate Storage SiSMolton BrownASOSVALSPAR

Professional Services

- Company requires specific server builds. Bespoke services around server builds

Telstra

Pain Points we have solved & the businesses we have helped

Boardex – RE Cloud Platform accelerates test and development capabilities

ChallengeOver 250 BoardEx Analysts work with highly specialised data from multiple sources.

BoardEx is seen as the industry gold standard for quality and reliability.

Consequently, itest and development capabilities for internal information systems and external production applications must deliver optimal quality, agility and high performance.

“RE Cloud has reduced the time the team was spending on implementing and managinginfrastructure. Now BoardEx team have more time to develop new skills needed for managing virtualised environments – skills that align more closely to managing applications and operating systems. All of which helps to increase long-term job satisfaction and employee retention.”

RE Cloud 99.9% availability on it’s IaaS platform

Flexible, robust platform that could also free my team from some of the administration duties our on-premise solution required

SolutionSince the (IaaS) was commissioned BoardEx has experienced a number of far-ranging benefits, including;

Greater agility

Shortened product lifecycle

Considerable cost savings by reduction in server deployment time

More time for the team to align their skills to business objectives

Results

Harvey & Thomson – RE Cloud Platform lends H&T Pawnbrokers room for growth.

ChallengePeriod of significant growth with increased store opening hours/days – so ITs ability to scale was critical

Ageing Server & Storage infrastructure

“Richardson Eyres understood the board’s concerns and helped me build the business case for Cloud…”

RE Cloud offered Harvey & Thomson the best all round deal: affordable pricing, scalable, secure IaaS with 99.9% availability, robust Service Level Agreements, including IT performance reporting and contract flexibility

SolutionReduced TCO - due to lower CapEx investment & savings on in-house support, IT housing costs and utility bills

Agility – H&T’s IT team is now free to spend time developing systems

Flexibility – services can be deployed dynamically

Availability – RE Cloud has delivered 99.9% availability

Risk and support – H&T now utilises Richardson Eyres’ support

Results

ASOS – Richardson Eyres gives ASOS infrastructure for success

ChallengeASOS needed a more flexible development environmentto replace its on-premise infrastructure

The online retailer’s 30% annual growth meant its new test/dev environment had to be highly scalable

“Richardson Eyres delivered everything we expected and more’ concludes Michael Sheehy. ‘They were open and honest, listened to what we wanted and delivered it.”

After speaking to T1 vendors, ASOS chose NaviCloud IaaS from NaviSite and its UKpartner Richardson Eyres

NaviSite uses best of breed infrastructure to deliver enterprise-grade performance along with the flexibility of cloud

SolutionCreating test/dev environments now takes one day instead of two weeks

ASOS has now moved two of its key production systems onto NaviCloud

Results

Mourant – Richardson Eyres takes the headache out of datacentre move for Mourant

ChallengeAs a growing organisation, Mourant needed to move to a new data centre to accommodate its plans to expand its IT infrastructure

To move Mourant’s complex blade server and storage environment without damaging it

The move had to take place over a set period of time, so a strict plan of action was necessary

“We see Richardson Eyres as an extension of our own team. We have been planning this move with them for the best part of 12 months and they have been able to offer advice at both a strategic and tactical level.”

Mourant enlisted the help of one of its trusted IT partners, Richardson Eyres to assist with the design, then plan and orchestrate the move of its blade and Storage infrastructure

Richardson Eyres prepared for all eventualities and provided round-theclock support for the move

SolutionThanks to the skill and assistance of the Richardson Eyres team, the move was successfully completed within the fixed time frame

The hardware was successfully rebuilt without any major issues

Mourant is now benefiting from a larger, best-of-breed facility

Results

Molton Brown – Richardson Eyres design and integrate cost effective storage area network

ChallengeA scalable and resilient IT infrastructure was required to support Molton Brown’s core business systems

It was looking for a new cost effective SAN that could provide increased storage capacity

The new SAN also needed to support vmware

“Richardson Eyres made the whole deployment process pain free and delivered within our required timeframe and budget. In the past we have used many third party partners to support our IT and I consider Richardson Eyres to be one of the better partners we have used. I can’t say enough good things about them.”

Molton Brown needed a partner who could design, integrate and provide training for vmware. It chose Richardson Eyres

Richardson Eyres deployed an HP P4000 SAN

HP P4000 SANs are optimised for virtual environments

SolutionSignificantly increased storage capacity and scalability

Enhanced network performance

HP P4000 SANs provide resilience and redundancy

Snapshots feature enables minimal downtime

Molton Brown has introduced email archiving due to increased storage

Richardson Eyres provides business critical support for both hardware and software

Results

Plastic Logic – Plastic Logic creates Enterprise class infrastructure to launch electronic reading phenomenon

ChallengeWhen Plastic Logic created a new manufacturing plant in Dresden it needed an Enterprise class infrastructure to support critical manufacturing and business systems.

For disaster recovery, it also wanted an identical system at its datacentre in Cambridge, UK with replication between the two.

“Since we are a comparatively new company that is poised for rapid growth, we needed an infrastructure to support that growth. That is what Richardson Eyres has created for us and their enterprise-level IT systems will give us essential support for the future.”

Plastic Logic needed a partner who could provide a total design and implementation service

Each of the two identical environments includes an HP Storage Area Network (SAN)

Backup is done on HP StorageWorks MSL tape libraries.

Data is replicated between the two sites using HP Continuous Access software.

vmware has also been used for extensive virtualisation of the server landscape.

SolutionThese enterprise class infrastructures form a solid foundation for significant growth between the two sites ensures business continuity and high availability.

Virtualisation has enabled Plastic Logic to reduce physical servers and still achieve an enterprise environment at a lower cost.

Reducing the server landscape lowers power consumption, saving further costs and reducing carbon emissions.

Results

Telstra – Telstra International meets growing customer demand for managed services

ChallengeTelstra International wanted to introduce blade technology into its London hosting centre to resolve Power and Cooling issues, increase performance, reduce Total Cost of Ownership (TCO) and simplify manageability

“HP BladeSystems with virtualisation technology are more cost-effective, less power hungry and easier to manage. Server utilisation has typically increased 600 per cent, downtime is minimal and Total Cost of Ownership (TCO) continues to fall as we introduce more highly reliable server blades. However, most importantly, they allow us to deliver effectively the managed services demanded by our Customers.”

HP ProLiant BL460 c-Class G5 server blades

vmware virtualisation software

HP Insight Control management software

SolutionHigh-performance, high-availability, scalable infrastructure.

Reliable HP blade servers increase compute power and ease manageability.

High-density infrastructure saves space & lowers Power and Cooling requirements

Server utilisation increased by 600%

Service levels have increased to 99.9%

TCO continues to fall

Rapid deployment of applications boosts profitability.

Results

ASOS – ASOS increases its virtual shop front with HP Blade Servers

ChallengeASOS is the UK’s largest online fashion and beauty store, attracting more than one million visitors a week. Due to a growing team of web developers and slowing servers, the team’s progress was being affected.

“Scalability is the actual key for us. Going forward, if we double or triple our development team, we need a scalable solution. And, compared with standalone servers, HP’s Blade Servers are easier to manage, upgrade and support.”

HP Blade Servers

vmware

HP Enterprise Virtual Array (EVA) 6100 storage array

HP Storage Area Network (SAN) fabric

SolutionNew servers solved a major problem for ASOS. The fast-growing website development team can get on with developing new features without risking any interruption to the live ecommerce site.

The new system is flexible enough to support the company’s growth and future plans.

HP Blade Servers and virtualisation enabled the developers to test and work on the site without any interruption to the live ecommerce site.

Huge savings have been a massive benefit for ASOS.

Results

Valspar – Centralising Business Critical IT

ChallengeRationalise a sprawling server and storage estate accumulated as a result of multiple company acquisitions.

“Having a virtualised environment means we have been able to retire approximately 30 physical servers and haven’t needed to buy more. I estimate we’ve saved at least £50,000 and, when we’re finished, that could be £100,000, perhaps more.”

HP BladeSystem c-Class Blade Servers

HP StorageWorks 4000 Enterprise Virtual Array

HP EVA SAN switches

vmware Enterprise Edition and Virtual Centre software

HP MSA Storage System

HP MSL 6030 SAN-attached Tape Library

Richardson Eyres Consulting Services to install and configure

Riverbed WAN acceleration devices

SolutionReduced maintenance

Reduced power requirements

Cost avoidance of £50-100k through reduced server purchasing and retirement

£40-50k saving in backup devices

Improved business continuity

$2 million in bandwidth savings

Results

SiS – Virtualisation breaks barriers for outside broadcaster

ChallengeRefresh existing technology to provide greater agility, scalability, resilience and availability

“Richardson Eyres showed a really innovative approach to designing a solution that met our specific needs. They were able to draw on their experiences with other customers, which was very helpful. In addition, they proved they have the ability to deliver what they promise, which is worth its weight in gold.”

HP BladeSystem c-Class chassis with Gig E switches and pass through modules

HP StorageWorks 4000 Enterprise Virtual Array

HP SAN Fabric: 32 switches with powerpack

vmware Enterprise Edition and Virtual Centre software

HP Data Protector Backup software

HP MSL Tape Library

HP CarePack for 24x7 support for 3 years

Richardson Eyres Consulting Services to deploy and optimise

SolutionReduction in hardware & power requirements

Return of one computer room to the business

Improved availability and resilience

Easier system management

Faster commissioning

Increased development productivity

Proactive response to potential problems

Significant reduction in disaster recovery time

Results