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Rich FLOERSCH Executive Vice President and Chief Human Resources Officer
6

Rich FLOERSCH

Dec 30, 2015

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Rich FLOERSCH. Executive Vice President and Chief Human Resources Officer. The History of McDonald’s. RONALD MCDONALD. HOUSE CHARITIES. 1970s Standardized Business. U.S. Focus Common Operating Platform and Menu Leverage Franchisee Ideas Creation of Ronald McDonald House. - PowerPoint PPT Presentation
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Page 1: Rich FLOERSCH

RichFLOERSCHRichFLOERSCHExecutive Vice President and Chief Human Resources Officer

Page 2: Rich FLOERSCH

The History of McDonald’sThe History of McDonald’s

1955 1960 1970

Late 1950s -1960s - The Beginning•Ray Kroc buys McDonald’s business• Franchising Opportunities Abound & HU

Introduced• IPO 1965 - 13 Stock Splits Since 1966

•U.S. Focus

•Common Operating Platform and Menu

• Leverage Franchisee Ideas

•Creation of Ronald McDonald House

1970s Standardized Business

Page 3: Rich FLOERSCH

1980 1990 2000

2002 & 2003 Sweeping Organizational Changes

1990s Business Environment Changed;McDonald’s Stalled• Took Our Eyes Off

Our Fries

•Opened Too Many Restaurants

•Distracted By Other Brands (Chipotle, Boston Market, etc.)

1980s & 1990s Explosive Growth• International Expansion/118 markets•Darling of Wall Street

•Cover of BusinessWeek

“Hamburger Hell”

• Staff Reductions

• Stock Price Drops to $12.38 (high $47)

•CEO Change

•Call to Action Plan to Win

The History of McDonald’sThe History of McDonald’s

Page 4: Rich FLOERSCH

McDonald’s TodayMcDonald’s Today

2003 2010

2003-2010 McDonald’s Revitalization• 29 consecutive quarters of positive comp sales• Stock price reaches all-time high of $76• CEO tragedies• 2009 Chief Executive Magazine CEO of the Year• Food and beverage focus

Page 5: Rich FLOERSCH

32,000 Restaurants

32,000 Restaurants

117 Countries

117 Countries

14,000 U.S. Restaurants

14,000 U.S. Restaurants

80% Franchised

80% Franchised

Page 6: Rich FLOERSCH

Revitalization RecipeRevitalization Recipe

Plan to Win and Alignment

Customer Focus and Brand Contemporization

Family-Based and High Performance Culture

Innovation and Execution

Talent Management and Leadership Development