Revitalizing our ASQ Section from Near Collapse

Revitalizing our ASQ Section

from near Collapse

Speaker Information

• John Scheftic, Chair (2012 – 2015)• Section 0810 – Akron-Canton, Ohio• Members – 355• Meetings – Cambria Suites, Akron-Canton

Conference Room

Akron-Canton Section 810

• The Akron-Canton Section of ASQ was incorporated in 1958

• Currently 355 Members• Highest Number of Members ~ 1200• Rich Heritage - W. Edwards Deming spoke

at one of our meetings

Akron-Canton Section 810

0 50 100 150 200 250 300 3501954

1965

1976

1987

1998

2009

2020

Longevity of Akron-Canton

April 2015 Current Members - 331

ASQ

Joi

ned

Dat

e

Akron-Canton SLC Members

Position MemberSection Chair John Scheftic

Treasurer Michael Marley

Secretary Robin Beatty

Audit Committee Chair Robert Moyer – ASQ Fellow

Akron-Canton SLC Members

Position MemberMembership Committee Chair Michael Marley

Nominating Committee Chair John Scheftic

Vice Chair – Program Speakers James Littlefield

Vice Chair – PAR Committee Chair 2015 Linda (Xingdan) Li

Akron-Canton SLC Members

Position MemberSharePoint Administrator Michael MarleyEducation Committee Chair James Lawrence

Website Administrator Michael JuskiwPresentation Recording Administrator Peter Mihalick

Akron-Canton SLC Members

Position MemberRU Certification Manager Rose Wilcosky

Database Administrator Jerrold Hoover

Re-Certification Chair Joseph HeislerAdvancement-In-Grade Liaison

Robert Moyer – ASQ Fellow

Akron-Canton SLC Members

Position MemberSpecial Projects Assistant Bart HamiltonSpecial Projects Administrator Vickie Roe

Past Chair & Advisor Gerald Pedoto

Past Chair & Advisor Dilip Shah – ASQ Fellow

INNOVATION DESCRIPTION

Voice of the Customer Response• Develop Webinar – Based Training

Modules• SLC Approved Purchasing the Necessary

Equipment• Webinars to include webcasts of

presentations given in technical & dinner meetings.

INNOVATION DESCRIPTION

Presentation Recordings• The first webinar was February 18, 2014,

where a Lean Six Sigma Overview Presentation, by James Lawrence, was recorded.

• The second recording was of our Spring Conference, in March

• Lack of Volunteers – Developing Our Webinar & Education Program will take more time

CHANGE OUR PAR PROJECT

Review of the Past 2½ - Years• Newly Elected Chair Resigned in July 2012• September 2012 SLC Meeting• October 2012 accepted position of Chair• October 2012 Section Meeting – 12

members attended• November 2012 Section Meeting – 14

members attended• December – No meeting

THE PLAN – THE GOAL

• The goal was simple; stop the section from dissolving, turn it around and make it thrive.

• January 2013 – Build a New Foundation

Difficult Decisions• Reduced Section Meetings to the minimum

requirement of 4/Year• Cancel the Spring Conference• Time to Build

THE SOLUTION

• Recruit new SLC members• Survey section members• Video monthly training meetings and

conference presentations to make available to all section members

• Change the monthly meeting location• Change the days for monthly section

meetings

THE SOLUTION

• Increase the conference to 2-days; Friday and Saturday

• Promote ASQ and our section through regular emails and newsletters

• Develop a new internet web site• Change banking institution to make

managing & depositing funds easier

DECISION

• Implement quality concepts to improve our section

• Member Survey• Training• Encourage Members• Implement Suggestions• Improve Communication• Recruit new SLC members

OPTIMIZATION

• Attend the Division 8 training conference and obtain valuable information, for leading our section

• Failure is Not an Option• Member Value is our Goal• Communication is Key• Appreciate your SLC and Section Members

EXECUTION

• Innovation planning meetings• Personally contact and recruit new SLC

members • Survey section members to determine how

we could improve• Find a new location for our regular section

meetings

EXECUTION

• Record section meetings and conferences• Alternate section meetings to either

Tuesday or Thursday; benefit to members• Change to Chase Banking: Convenient

locations and no monthly fees• Invested extra funds• Planning & Follow Through

COMMUNICATION

Newsletter Improved

Our next monthly section meeting is Tuesday, January 20, 2015, 5:30 - 8:00 pm

Before Dinner Presentation by James Lawrence“Beyond Form Strom Norm & Perform – High Performance Teaming”

The presentation addresses using concepts of high performance teaming to develop and lead high performance teams.

After Dinner Presentation by James Lawrence“The Quality Space – Defining, Measuring, & Improving a Quality Culture”

The presentation gives a perspective of assessing and improving a quality culture in a technical organization. will be followed by a “Team Wisdom” Jeopardy contest among the attendees.

Akron-Canton Section 810 January 2015 News

The Global Voice of QualityTM

The American Society for Quality, Akron—Canton Section 810 January 2015

COMMUNICATION

• Communicate with members through monthly newsletters

• Reminders: Email members 1-week and1-2 days prior to each meeting or event

• Surveys to learn what the members need

NEW LOCATION

January 2014 – A New Location Chosen

NEW LOCATION

January 2014 – A New Location Chosen

TRANSFORMATION

• Our webmaster created a new web site that is continuously being up-dated. Other sections also called, for information and help, to create a web site, for their section. www.asq810.org

• A comprehensive schedule for 2015 is posted on our web site.

TRANSFORMATION

• Attendance of Section Meetings increased from 12 to 40

• January 2015: 12 SLC Members attended the SLC Meeting, in a Snow Storm. Crowded around a small round table

• February, Cambria Suites purchased larger tables, for our SLC meetings

• Currently 14-SLC Members and Growing

EXCITED

• Excited, in the transformation, for our section over the past 2½ years

• Spring Conference – 2015 had 50 members attending over the 2-days

• Focusing on Member Value is the key to our success.

• Don’t rest on your Laurels – Continue to Improve

GOING FORWARD

• May 2015 – Planning to broadcast our section meetings through Go-To Meeting

• Region 8 Training: We will host the Region 8 Training in September 2015

• Spring & Autumn Conferences: The 2-day format, Friday & Saturday will continue.

• Joining with the local ASME for special joint meetings and events

THANK YOU

Thank you for allowing me to share our success with you. 

Respectively,John Scheftic, ASQ-810 Chair

Questions?