Classroom Response System Content CHAPTER 1
Oct 29, 2014
Classroom Response System
Content
CHAPTER 1
Question 1_______ refers to doing a job without wasting resources.
1. Complexity
2. Effectiveness
3. Pervasiveness
4. Efficiency
5. Reliability
Question 1
_______ refers to doing a job without wasting resources.
1. Complexity
2. Effectiveness
3. Pervasiveness
4. Efficiency * Correct Answer
5. Reliability
Question 2
The four basic functions of management are Planning,
Decision-Making, Organizing, and Leading.
1. TRUE
2. FALSE
Question 2
The four basic functions of management are Planning,
Decision-Making, Organizing, and Leading.
1. TRUE
2. FALSE * Correct Answer
Question 3In most organizations, the ______ level of management contains
the largest number of managers.
1. First-line Supervision
2. Administrative Management
3. Top Management
4. Middle Management
5. Production Management
Question 3In most organizations, the ______ level of management contains
the largest number of managers.
1. First-line Supervision
2. Administrative Management
3. Top Management
4. Middle Management * Correct Answer
5. Production Management
Question 4
The management activity associated with monitoring an organization’s progress toward its goals is
1. Planning.
2. Controlling.
3. Leading.
4. Organizing.
Question 4
The management activity associated with monitoring an organization’s progress toward its goals is
1. Planning.
2. Controlling. * Correct Answer
3. Leading.
4. Organizing.
Question 5
Ravinder manages the JC Penney store at the local mall. She oversees the day-to-day operations of the store, hires cashiers and stock handlers, and handles other routine administrative duties. Ravinder is an example of a
1. Top Manager
2. Middle Manager
3. First-line Manager
4. Marketing Manager
Question 5
Ravinder manages the JC Penney store at the local mall. She oversees the day-to-day operations of the store, hires cashiers and stock handlers, and handles other routine administrative duties. Ravinder is an example of a
1. Top Manager
2. Middle Manager
3. First-line Manager * Correct Answer
4. Marketing Manager
Question 6 Home Depot CEO Robert Nardelli decided to limit the autonomy of
Home Deport store managers in favor of a more centralized corporate structure. This is an example of the ______ function of management.1. Planning and Decision-Making.
2. Organizing.
3. Managing.
4. Controlling.
5. Leading.
Question 6 Home Depot CEO Robert Nardelli decided to limit the autonomy of
Home Deport store managers in favor of a more centralized corporate structure. This is an example of the ______ function of management.1. Planning and Decision-Making.
2. Organizing. * Correct Answer
3. Managing.
4. Controlling.
5. Leading.
Question 7
Communication, leadership, motivation, and team processes are all included in which managerial activity?
1. Controlling
2. Planning
3. Organizing
4. Leading
Question 7
Communication, leadership, motivation, and team processes are all included in which managerial activity?
1. Controlling
2. Planning
3. Organizing
4. Leading * Correct Answer
Question 8
Rebecca worked 20 hours and produced 50 units of a product. Randy worked 15 hours and produced 50 units of the same product. Compared to Randy, Rebecca was
1. Equally efficient but not as effective.
2. Equally effective and efficient.
3. Equally effective but not as efficient.
4. Neither effective nor efficient.
Question 8
Rebecca worked 20 hours and produced 50 units of a product. Randy worked 15 hours and produced 50 units of the same product. Compared to Randy, Rebecca was
1. Equally efficient but not as effective.
2. Equally effective and efficient.
3. Equally effective but not as efficient. * Correct Answer
4. Neither effective nor efficient.
Question 9Kyle Murray is the Mid Atlantic regional manager for Kroger
grocery stores, and is responsible for store operations in Pennsylvania, Ohio, and Indiana. Kyle is a
1. Top Manager
2. Middle Manager
3. Operations Manager
4. First-line Manager
5. Financial Manager
Question 9Kyle Murray is the Mid Atlantic regional manager for Kroger
grocery stores, and is responsible for store operations in Pennsylvania, Ohio, and Indiana. Kyle is a
1. Top Manager
2. Middle Manager * Correct Answer
3. Operations Manager
4. First-line Manager
5. Financial Manager
Question 10
The decision of whether to buy another company requires that a manager be able to understand his/her organization from a broad-based point of view, which is a(n)
1. Diagnostic skill.
2. Interpersonal skill.
3. Conceptual skill.
4. Technical skill.
Question 10
The decision of whether to buy another company requires that a manager be able to understand his/her organization from a broad-based point of view, which is a(n)
1. Diagnostic skill.
2. Interpersonal skill.
3. Conceptual skill. * Correct Answer
4. Technical skill.
Question 11The decision for Campbell’s, manufacturer of soup, frozen dinners,
and other food items, to sell Vlasic Foods International Inc. would have been made at what organizational level?
1. First-line management
2. Administrative management
3. Middle-level marketing management
4. Top management
5. Front-line supervisor
Question 11The decision for Campbell’s, manufacturer of soup, frozen dinners,
and other food items, to sell Vlasic Foods International Inc. would have been made at what organizational level?
1. First-line management
2. Administrative management
3. Middle-level marketing management
4. Top management * Correct Answer
5. Front-line supervisor
Question 12
Which managers spend a large proportion of their time supervising the work of subordinates?
1. Administrative managers
2. First-line managers
3. Human resource managers
4. Middle managers
Question 12
Which managers spend a large proportion of their time supervising the work of subordinates?
1. Administrative managers
2. First-line managers * Correct Answer
3. Human resource managers
4. Middle managers
Question 13Which of the following is NOT an example of an area manager?
1. Liaison Manager
2. Human Resources Manager
3. Production Manager
4. Sales Manager
5. Public Relations Manager
Question 13Which of the following is NOT an example of an area manager?
1. Liaison Manager * Correct Answer
2. Human Resources Manager
3. Production Manager
4. Sales Manager
5. Public Relations Manager
Question 14
Conceptual skills are more important to top managers than to managers at other levels of the organization.
1. TRUE
2. FALSE
Question 14
Conceptual skills are more important to top managers than to managers at other levels of the organization.
1. TRUE * Correct Answer
2. FALSE
Question 15
Decisional roles of managers include
1. Monitor.
2. Disturbance Handler.
3. Spokesperson.
4. Leader.
Question 15
Decisional roles of managers include
1. Monitor.
2. Disturbance Handler. * Correct Answer
3. Spokesperson.
4. Leader.
Question 16
Being open to unsolicited suggestions from subordinates is part of the monitor role.
1. TRUE
2. FALSE
Question 16
Being open to unsolicited suggestions from subordinates is part of the monitor role.
1. TRUE
2. FALSE * Correct Answer
Question 17When the CFO of Marsh, Inc. establishes a good working
relationship with CNB Bank so that the firm is able to get an emergency loan on short notice, the CFO is successfully filling the _____ role.
1. Figurehead
2. Leader
3. Liaison
4. Negotiator
5. Entrepreneur
Question 17When the CFO of Marsh, Inc. establishes a good working
relationship with CNB Bank so that the firm is able to get an emergency loan on short notice, the CFO is successfully filling the _____ role.
1. Figurehead
2. Leader
3. Liaison * Correct Answer
4. Negotiator
5. Entrepreneur
Question 18
A successful manager uses interpersonal skills effectively when dealing with employees, customers, and investors.
1. TRUE
2. FALSE
Question 18
A successful manager uses interpersonal skills effectively when dealing with employees, customers, and investors.
1. TRUE * Correct Answer
2. FALSE
Question 19
Communication skills are required to visualize the most probable cause of managerial problems.
1. TRUE
2. FALSE
Question 19
Communication skills are required to visualize the most probable cause of managerial problems.
1. TRUE
2. FALSE * Correct Answer
Question 20
The _____ role is being fulfilled when the CEO reads Fortune magazine.
1. Liaison
2. Spokesperson
3. Leader
4. Disseminator
5. Monitor
Question 20
The _____ role is being fulfilled when the CEO reads Fortune magazine.
1. Liaison
2. Spokesperson
3. Leader
4. Disseminator
5. Monitor * Correct Answer
Question 21Tanisha is the manager of a frozen foods plant, and is currently
working with union leaders to avoid a costly strike. She is performing the _____ role.
1. Entrepreneur
2. Disturbance Handler
3. Resource allocator
4. Figurehead
5. Monitor
Question 21Tanisha is the manager of a frozen foods plant, and is currently
working with union leaders to avoid a costly strike. She is performing the _____ role.
1. Entrepreneur
2. Disturbance Handler * Correct Answer
3. Resource allocator
4. Figurehead
5. Monitor
Question 22Colleen Kaplan is the human resources manager for a large rent-to-
own company. She is currently hammering out the details of an employment contract with the company’s recently hired chief financial officer. In terms of managerial roles, she is a(n)
1. Disturbance handler.
2. Liaison.
3. Leader.
4. Negotiator.
5. Entrepreneur.
Question 22Colleen Kaplan is the human resources manager for a large rent-to-
own company. She is currently hammering out the details of an employment contract with the company’s recently hired chief financial officer. In terms of managerial roles, she is a(n)
1. Disturbance handler.
2. Liaison.
3. Leader.
4. Negotiator. * Correct Answer
5. Entrepreneur.
Question 23
The art of management requires managers to use intuition, insight, conceptual skills, and interpersonal skills.
1. TRUE
2. FALSE
Question 23
The art of management requires managers to use intuition, insight, conceptual skills, and interpersonal skills.
1. TRUE * Correct Answer
2. FALSE
Question 24_____ skills, such as driving a forklift, repairing a robotic assembly
line, or operating a computer-assisted design program, are needed to perform specialized tasks within an organization.
1. Human
2. Organizational
3. Conceptual
4. Technical
5. Strategic
Question 24_____ skills, such as driving a forklift, repairing a robotic assembly
line, or operating a computer-assisted design program, are needed to perform specialized tasks within an organization.
1. Human
2. Organizational
3. Conceptual
4. Technical * Correct Answer
5. Strategic
Question 25The ability to prioritize work, to work efficiently, and to delegate
appropriately is a(n) _____ skill.
1. Operational
2. Knowledge
3. Conceptual
4. Technical
5. Time-management
Question 25The ability to prioritize work, to work efficiently, and to delegate
appropriately is a(n) _____ skill.
1. Operational
2. Knowledge
3. Conceptual
4. Technical
5. Time-management * Correct Answer
Question 26
Decision-making skills refer to the manager’s ability to both effectively convey ideas and information to others and effectively receive ideas and information from others.
1. TRUE
2. FALSE
Question 26
Decision-making skills refer to the manager’s ability to both effectively convey ideas and information to others and effectively receive ideas and information from others.
1. TRUE
2. FALSE * Correct Answer
Question 27
The science of being a manager would include reading population statistics before deciding on a new retail location for a day care facility.
1. TRUE
2. FALSE
Question 27
The science of being a manager would include reading population statistics before deciding on a new retail location for a day care facility.
1. TRUE * Correct Answer
2. FALSE
Question 28The ability to understand someone else’s position and to present
one’s own position in a reasonable fashion is a(n) _____ skill.
1. Operational
2. Knowledge
3. Conceptual
4. Technical
5. Interpersonal
Question 28The ability to understand someone else’s position and to present
one’s own position in a reasonable fashion is a(n) _____ skill.
1. Operational
2. Knowledge
3. Conceptual
4. Technical
5. Interpersonal * Correct Answer
Question 29The ability to both effectively convey ideas and information to others
and effectively receive ideas and information from others is referred to as a(n) _____ skill.
1. Communication
2. Knowledge
3. Conceptual
4. Technical
5. Interpersonal
Question 29The ability to both effectively convey ideas and information to others
and effectively receive ideas and information from others is referred to as a(n) _____ skill.
1. Communication * Correct Answer
2. Knowledge
3. Conceptual
4. Technical
5. Interpersonal
Question 30
A manager can be effective without being efficient.
1. TRUE
2. FALSE
Question 30
A manager can be effective without being efficient.
1. TRUE * Correct Answer
2. FALSE