Review for Midterm Exam - Mgmt 464 Winter 2011
Five Practices of Leadership - Text
•Model the Way
•Inspire a Shared Vision
•Challenge the Process
•Enable Others
•Encourage the Heart
Common Themes Throughout the
Text•Assess the situation at Hand
•Values
•Culture
•Players
•Know Where You’re Headed - Vision
•Practice Your Communication Skills and Refine your vision as You Retell It
•Practice Listening Skills and Pay Attention to What You Hear and See
•React Accordingly
•Feedback is a Two-Way Street
Get Real
•Don’t Try to be What You Aren’t - Be Authentic
•Be Consistent
•Be a Model of What You Wish Others to Be, or Do
•Act in a Timely Fashion
•Know Yourself
•Strengths and Weaknesses
•Continue to Make Yourself Better
•Self-Actualization (Maslow)
•Learning from others
•Self schooling
•Continuous Process
•Monitor Progress toward goals
•Continued consistency with Vision
•Provide assistance where/when needed
•Learn lessons along the Way
•Reward desired behavior
Animate the Vision
•Symbolic Language
•Create word images
•Speak from the Heart
•Verbal and Nonverbal
•Positive Communication Style
Change Requires Leadership
•Constant Awareness
•“Outsight”
•Develop/Institute Program of Info Gathering
•Catch Ideas Very Early On
•“Never Turn Your Back on the Ocean”
General
•Always on Stage
•Credibility the Key
•Know Yourself - Personal Audit
•Develop Yourself
•Surround Yourself with the Best
•Be Yourself
Stuff Not in Text
•“What You Are is Who You Where When”
•What Forms Values
•Age 20 - Values Established
•Management Implications
•“Significant Emotional Event
•MBWA
•Knowing When to Hold ‘em and When to Fold ‘em
•Participative Decision Making
•Displaying Emotion
•Strategic Planning Model