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Rethinking Work for a Changing World Tracy Godfrey Kate Schaefers MN Gerontological Society Conference April 29, 2011 Godfrey & Schaefers April, 2011 1
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Rethinking work mgs_4-29-11-final

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Boomers are rethinking work as the workforce ages. People are living longer, and the extra 15 years are being added in the middle, with more active in healthy years. The question is how this "new stage" can be lived most fruitfully, and how employers can make most productive use of this pool of talent.
- April, 2011 - Godfrey & Schaefers. For more detail, email [email protected]
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Page 1: Rethinking work mgs_4-29-11-final

Rethinking Work for a

Changing World

Tracy Godfrey

Kate SchaefersMN Gerontological Society Conference

April 29, 2011

Godfrey & Schaefers April, 2011 111

Page 2: Rethinking work mgs_4-29-11-final

Rethinking Work:

Session Goals

• Provide information on demographics on the aging

population and workforce

• Trends and changes in thinking on work and

retirement

• Ideas of what older workers and employers can do

• Discuss broader implications of these trends across

other aspects of society

Godfrey & Schaefers April, 2011 2

Page 3: Rethinking work mgs_4-29-11-final

“A Change Is Gonna Come”: Aging Population

• The number of boomers reaching “retirement” age

will grow dramatically in the years to come.

– 30% more will turn 65 this year than last year

• People are also living longer

• Number of Adults age 65+ Will Continue to Grow

– 79% Increase between 2010 and 2030

– By 2030, those over 65 will make up 19.3% of population

• In Minnesota, numbers of people aged 65+ is

expected to total 1.3 million in 2030

Godfrey & Schaefers April, 2011 3

Sources: Administration on Aging, 2009, Ecumen 2007 Age Wave Study

PopulationWorkforce

Work

Page 4: Rethinking work mgs_4-29-11-final

Godfrey & Schaefers April, 2011 4

Age Distribution Has Changed

47.0

7.6 7.2

21.6

16.6

37.8

10.0 10.4

24.5

17.3

0

10

20

30

40

50

20-40 40-45 45-50 50-65 65+

1980 2007

% of Population

Over Age 20

Source: Gillaspy & Stinston, “The New Normal”, Nov., ‘10

Minnesota1980 vs. 2007

PopulationWorkforce

Work

Page 5: Rethinking work mgs_4-29-11-final

How old is “Old”?

The answer depends...

Age Group

• Early Boomers

(1946 – ’51)

• Middle Boomers

(1952 – ’58)

• Later Boomers(1959 – ’64)

“Old”

78

Godfrey & Schaefers April, 2011 5

Survey of Baby Boomers:

75

71

Generally, “Old” seems to be at least 5 years older than you are.

Source: “Boomers in the Middle, MetLife Mature Market Institute, 2010

PopulationWorkforce

Work

Page 6: Rethinking work mgs_4-29-11-final

“A Change Is Gonna Come”:

Aging Workforce

• Workers over 50 are a growing portion of the

workforce (now more than 30%)

• Labor force participation of those 55+ is increasing

• More people are working past age 65 (now 18%)

• In the U.S. from 2006 to 2016, workers 65+ will be

the fastest growing age group (+84%); ages 55 -64

is next(+37%); workers 16 – 24 will decrease by 7%;

Minnesota trends show this same pattern.

• If trends continue, adults age 55 & up will be

25% of the workforce in 2019.Godfrey & Schaefers April, 2011 6

PopulationWorkforce

Work

Page 7: Rethinking work mgs_4-29-11-final

In Minnesota, 30 Percent More

Workers Turned Age 62 in 2008

- Trend Will Continue Until 2022

0

10,000

20,000

30,000

40,000

50,000

60,000

7/05 to

7/06

7/06 to

7/07

7/07 to

7/08

7/08 to

7/09

7/09 to

7/10

7/10 to

7/11

7/11 to

7/12

Year Turning Age 62

Wo

rke

d W

ith

in P

as

t 5

ye

ars

Godfrey & Schaefers April, 2011 7

2005 ACS Source: Gillaspy & Stinston, “The New Normal”, Nov., ‘10

PopulationWorkforce

Work

Page 8: Rethinking work mgs_4-29-11-final

“A Change Is Gonna Come”

Work is changing

• Move to a Knowledge Economy – from a

manufacturing economy

• Global economy

• More technology, mobility: Internet, WiFi,

Smart phones, Social media

• Networked – closer links across

geography - Virtual

Godfrey & Schaefers April, 2011 8

PopulationWorkforce

Work

Page 9: Rethinking work mgs_4-29-11-final

Longer Lives, More Years in Middle

• On average, people live 18 years beyond 65

• Frail elder stage pushed out a decade or more

• People age 60-75 remain active, healthy

Godfrey & Schaefers April, 2011 999

40 - 5520 - 40 55 - 70 70 – 85+

Now

19001900

A “New Stage” Has Emerged

Page 10: Rethinking work mgs_4-29-11-final

Defining a New Stage of Life

“The sixty-somethings headed our way

will invent an entirely new stage of

life—the encore years—between the

end of middle adulthood and anything

resembling old age and retirement. We

brand them the young-old, or the

working-retired. Or maybe just the

oxymoronic years….”

- Marc Freedman, AARP Bulletin, March, 2011

Godfrey & Schaefers April, 2011 10

Page 11: Rethinking work mgs_4-29-11-final

11

Aging Boomer Population:

Burden?

• Inadequate savings for retirement

• Burden on healthcare systems, greater healthcare costs

• Drain on Social Security, Medicare, other Social Service programs –fewer workers paying in to support more recipients

• Strain on families and society in caring for those in dependency

• Eventual shortage of labor and

talent

Chinese Character for Crisis

Opportunity + Danger

Godfrey & Schaefers April, 2011

Page 12: Rethinking work mgs_4-29-11-final

12

Aging Boomer Population:

Opportunity?

• Well educated, skilled sector of the labor market.

• Healthy and vital contributors.

• Skills well suited to today’s knowledge based economy.

• Desire to give back, contribute, fits with emerging employment needs (i.e. health care, education, environment, social service).

Chinese Character for Crisis

Opportunity + Danger

Godfrey & Schaefers April, 2011

Page 13: Rethinking work mgs_4-29-11-final

Benefits in Extended Work Life

For the individual:

• Money: Increased income, more savings

• Sense of accomplishment, contribution

• Increased social interaction and involvement

• Extended vitality and health -for those who stay engaged

Godfrey & Schaefers April, 2011 1313

Page 14: Rethinking work mgs_4-29-11-final

Benefits in Extended Work Life

For the Employer:

• Alleviate, moderate or postpone shortage of labor

• Retain talent; less brain drain

• Succession planning, transfer of knowledge

• Organizational profitability and competitiveness

• Older workers bring qualities that are needed: engagement, work ethic, efficiency, focus

Godfrey & Schaefers April, 2011 141414

Page 15: Rethinking work mgs_4-29-11-final

Benefits in Extended Work Life

For Government:• Extend life of Social Security,

Medicare• Lower costs for health care,

welfare and other “entitlement” programs

• Volunteers contributing to non-profit, community & civic efforts

• People pay income taxes as they continue to work

Godfrey & Schaefers April, 2011 151515

Page 16: Rethinking work mgs_4-29-11-final

Benefits in Extended Work Life

For society:• Improved health; reduced

healthcare cost

• Healthier communities – more engaged, involved and caring

• Increased labor utilization, productivity, economic growth, greater prosperity

• Economy grows faster when more people work longer

• Create “communities for life” –across generations

Godfrey & Schaefers April, 2011 161616

Page 17: Rethinking work mgs_4-29-11-final

“Retirement” – Old Myths

vs. New realities and vision

The Old Myth:

• Retire at age 65 and stop working

• The “Golden Years” in “Sun City” – moving away

to live in a retirement community

• “Senior Citizens” living in “55+” housing, away

from other age groups

• Focus on a life of leisure, without responsibility

• “Elderly” - increasing frailty and declining health

• “It’s all downhill from here!”

Godfrey & Schaefers April, 2011 17

Page 18: Rethinking work mgs_4-29-11-final

“Retirement” – Old Myths

vs. New realities and vision

Working in Retirement • 1 in 5 of those over 50 who are “retired”

are working

• More than half of those work full-time;

• 1/3 of those working full-time are making

more than before they retired.

Godfrey & Schaefers April, 2011 18

“Working in Retirement”, Work and Families Institute, Nov., 2010

In Minnesota• 46% of Boomers plan to work PT or FT in retirement

• 73% of those who plan to work say their job will be different

than their current job.The Ecumen “Age Wave” Study, 2007

Page 19: Rethinking work mgs_4-29-11-final

Why people are working longer

It’s more than Financial: AARP Survey – “Ideal Job”:

• Personal & Professional Development factors were most

important, followed by Workplace Culture, and then

Flexibility, all ahead of Finances

What older workers are seeking in a job:• Still healthy – want to stay physically & mentally active

• Make use of one’s skills and talents

• Want to make a difference; have a sense of purpose

• One’s contribution is valued; respect

• Flexibility and control over one’s work

• Learn new things and grow professionally

• Social: Stay connected, camaraderie, relationships

Godfrey & Schaefers April, 2011 191919

Why do you work?

Page 20: Rethinking work mgs_4-29-11-final

“New Stage” Models include Work

• Engaged Aging

• Giving Back

• Encore Movement

• Work, volunteering, care-

giving, lifelong learning

• Erik Erickson’s concept of

Generativity, Legacy

• Work provides structure,

identity, social interaction,

meaningful experience,

accomplishment, income

Godfrey & Schaefers April, 2011 20

Purpose, meaning, contribution and legacy become more important as we age – and the workplace is an outlet for these

Page 21: Rethinking work mgs_4-29-11-final

The Second Half of Life –

Shifting Vision

• Shifting Inner

Vision

– Reflection

– New Perspective

– Seeing the world

with new eyes.

21Godfrey & Schaefers April, 2011

Page 22: Rethinking work mgs_4-29-11-final

Reality Check: Myths & Hurdles

Older Workers EncounterMyths

Not committed; short-timer

Less productive

Reduced intellect; can’t

learn

Inflexible, rigid

Too high on the “career

ladder”; can’t adjust

Not vigorous and active;

risk of health issues

Godfrey & Schaefers April, 2011 22

RealityMore Loyal; Reliable

“Experience dividend” –

focused, work smarter

“Grown-up brain” – higher

order thinking; integrate

information; Sage wisdom

See multiple perspectives;

allow for compromise

Work differently: “career

lattice” - jobs with purpose

Conscientious; lower

absenteeism; vital; engagedIllustration: “Hiring Grandpa”, The Economist, Apr. 9, ‘11

Page 23: Rethinking work mgs_4-29-11-final

Reality Check: Myths & Hurdles

Older Workers EncounterHurdles

• Marginalized: Pushed to the side in discussions, decisions

• Passed over for training and new assignments

• Trivialized: Given routine or menial tasks – especially in

volunteer roles

• Risk of long-term unemployment

• Age discrimination in employment and on the job (either

intentional or unintended consequences of rules and

policies)

• “Age-ism”: Negative stereotypes, assumptions, attitudes;

jokes and categorization (in the media, advertising,

general society)

Godfrey & Schaefers April, 2011 23

Page 24: Rethinking work mgs_4-29-11-final

Rethinking Ways To Work

• Career continuity – Keep working where you are

• Recombinant Career – combine skills to use in a

new way, in a new setting

• Career changer – back to school, training or

apprenticeship or internship to move into a new field

• Encore” career – work that combines meaning,

social impact, and a paycheck

• Volunteer or community roles

Godfrey & Schaefers April, 2011 24

At this point, much of this is being done by individuals, with few established options

Page 25: Rethinking work mgs_4-29-11-final

Workers: Pathways to New Work

• Formal Education– Return to school

– Obtain a credential

• Informal, On-the-job Learning– Stretch assignments to strengthen skill sets

– Crafting Experiments (Ibarra’s concept of Working Identity)

– Volunteering, civic engagement

– Explore an internship

• Alternative Work Engagements– Project assignments

– Temporary, flexible work arrangements

• Rebranding– Understand and build on transferrable skills

Godfrey & Schaefers April, 2011 252525

Page 26: Rethinking work mgs_4-29-11-final

Employers: Strategies to Engage &

Retain Older Workers (& Others)• Supportive organizational culture.

Effectively using multiple generations

Pension, rehire, work rules to allow workers to continue

Employee resource groups: for Boomers & across generations

• Flexible work arrangements: Flexibility in When, Where and How to work

Flexibility in pay and benefits choices

• Meaningful work – “Lead with purpose”

• Ongoing education, training and skill development

• Senior Consultant or “Guru” roles

• Career transitions; recombinant careers to use skills in new ways; encore careers; bridge jobs

• Pro-rated health benefits.

• Recapturing “alumni” and retired workersGodfrey & Schaefers April, 2011 262626

Page 27: Rethinking work mgs_4-29-11-final

Broader Implications for this new

view of work for an aging world

• Housing

• Social Services

• Public Policy and government regulations

• Education – for training and lifelong learning

• Civic and community life

• Workforce: increasing productivity

(efficiency + innovation)

• What does this mean for you and your

sphere of work?

Godfrey & Schaefers April, 2011 27

Page 28: Rethinking work mgs_4-29-11-final

Tapping the Talent of an

Aging Workforce Will Take:

• Each person’s awareness, persistence

and motivation

• Employers’ receptivity and flexibility

• Government promotion and regulatory

structure

• Community culture that supports and

encourages lifelong engagement and

learning

Godfrey & Schaefers April, 2011 2828

Page 29: Rethinking work mgs_4-29-11-final

Image

Identity

Workplace

Governmental

Culture

Self

The Bull’s Eye - When It All Aligns:one’s desire, labor market & societal need

Godfrey & Schaefers 2929

Image

Identity

Workplace

Governmental

Culture

Self

Community Resources

Ways to Connect

29

WorkforceCentersPension

Rules

FlexibleSchedule

WorkRules

JobDesign

EmploymentLaws

PensionLaws

Benefits

EEO

FLSA

OSHA

Environment that values lifelong work

Communities for a Lifetime

Multiple ModelsOf “Retired”

AgenciesCommunity

Resources

Social Security

Medicare

EngageMultipleGenerations

CommunityLearning

SupportGroups

Schools

Research/ Innovation Funding&

Support

Networks

Selection

Ways to Connect

Business Development & Career Innovation

Training & Education

April, 2011

Page 30: Rethinking work mgs_4-29-11-final

Appendix

Godfrey & Schaefers April, 2011 30

Page 31: Rethinking work mgs_4-29-11-final

Percent Change in U.S. Labor Force

by Age, 2006 - 2016

16 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 and older

Thousands

-1,542

4,716

-2,194

-63

7,304

4,582

Source: US Bureau of Labor Statistics, Occupational Outlook Quarterly, Fall, 2007

As the baby-boom generation ages, those 55 – 64 in the labor force will increase by 7 million; 35 to 44 year-olds will shrink

-7%

14%

-6%

0%

37%

84%

-10% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Godfrey & Schaefers 31April, 2011

Page 32: Rethinking work mgs_4-29-11-final

The End of Retirement

as We Know It

“All of us are now in uncharted territory, a

stage of life not seen before in human

history. And whether woman or man,

whether working-class or professional, we

are all wondering how we’ll live, what we’ll

do, who we’ll be for the next twenty or

thirty years.”

- L.B. Rubin (“The truth about aging in America”, 2007)

Godfrey & Schaefers April, 2011 323232

From “Engaged as We Age”, Sloan Center for Aging, Boston College, Feb., 2010, p. 13

Page 33: Rethinking work mgs_4-29-11-final

33

History of Retirement

1900’s 1930’s 1960’s TODAY

Soci

al S

ecu

rity

Act

of

19

35

Godfrey & Schaefers April, 2011

Sun

Cit

y -

19

60

Vo

n B

ism

arc

k –

Ger

ma

ny

-1

88

3

Page 34: Rethinking work mgs_4-29-11-final

Dimensions: Workplace Culture(W), Personal & Professional Development (P), Flexible, Convenient Working Arrangements (F), Financial (Fi)

Elements of Older Workers’ Ideal Job

91%

88%

86%

80%

79%

77%

76%

75%

75%

74%

74%

70%

69%

68%

57%

56%

48%

38%

34%

Chance to use your skills and talents

Friendly work environment

Chance to do something worthwhile

Feeling respected by your coworkers

Adequate paid time off

Work allowing you to help others

Competitive pay

Feeling respected by your boss

Opportunity to learn something new

Flexible schedule

Health care benefits or insurance

Short commute

Good pension benefits

Chance to pursue something you’ve always wanted to

A 401(k) retirement plan

On-the-job training

Ethnic and racial diversity

Opportunity for part-time work

Ability to work from home

Godfrey & Schaefers April, 2011 34Source: AARP, 2008

P

W

P

W

F

P

FI

P

P

F

FI

F

FI

P

FI

P

P

F

F

Development & Workplace come first, then Flexibility and Finances

Page 35: Rethinking work mgs_4-29-11-final

MN Boomers: Why They Work

Dimension % who find important

• Keep Physically Active: 86%

• Keep Mentally Active: 86%

• Income: 86%

• Health Insurance: 84%

• Sense of Purpose: 82%

• Stay Connected with Others: 82%

• New Challenges: 79%

Godfrey & Schaefers April, 2011 35

Source: The Ecumen “Age Wave” Study, 2007

Page 36: Rethinking work mgs_4-29-11-final

Godfrey & Schaefers April, 2011 36

Transferring Talents to

Recombinant / Encore CareersCareer Changer From To

Ann Rosse (A) Registered Nurse Fire Fighter

Vilma Seymour (A) Salon Owner Medical Interpreter

Al Pickett (A) Retail Grocer H.S. Teacher

Brian Lucas (A) Air Traffic Controller E.M.T.

Lynn Dixon (C) Database Management Musician

Susie Cavanaugh (B) Teacher United Way Prog Coord.

Mike McCartan (C) Ad Agency Executive Harbor Master

Alice Williams (B) Computer Programmer Experience Corps Tutor

Dave Preston (C) English Teacher Motorcycle Club Mgr.

Bill Kurtis (D) Reporter Cattle Rancher

3636

A: Wells Fargo 2nd Half Champions; B: Encore Careers; C: Personal Source; D: PBS Retirement Revolution

www.youtube.com/watch?v=agTin2F0JPs&feature=youtube_gdata

www.youtube.com/watch?v=c132deipCeM&feature=channel

http://www.pbs.org/wttw/retirementrevolution/2009/08/04/alice-williams/

https://www.wellsfargoadvisors.com/2hc/second-half-champions.htm

Page 37: Rethinking work mgs_4-29-11-final

Examples from “Early Adapters”• “Prime Time” – First Horizon – flexible work option of 20 to 32 hours/week - prorated pay

- retain full benefits, including health insurance (A)

• Fewer Hours – Fidelity – Recruits 55+ for part-time in peak hours (B)

▪ Flexible work schedules – General Mills R&D – Accommodations include compressed

work weeks, flexible hours, as well as part-time work (A)

• Flexible Location – Boston College – Telecommuting options for IT (B)

▪ “Retiree Casual” – The Aerospace Corporation – Re-hire retirees to work part-time to

1000 hr. pension limits–as consultants, proj. mgrs, indiv. contributors, etc. (A)

▪ “QUEST: Qualified Employees Seeking Transfer” – Cornell University (C)

▪ Special assignments/Job Rotation – for mobility & skill-building–Deere & Co

▪ Phased Retirement – Pitney Bowes Engr. Dept. – variety of shapes, including

condensed workweeks, telecommuting & reduced workweeks (B)

▪ Apprenticeship Program – Boston Scientific – Pair up highly-skilled veteran craftsmen

& apprentices for knowledge transfer and succession planning. (A)

▪ Retirement Planning Seminars – Weyerhaeuser – Paid time away for workers over

50 for a 3 day retirement planning workshop, with partners (e.g. spouses)(A)

• Cross-Generational Networking Circle – MITRE – for knowledge-sharing

• “Encore Fellows” – Civic Ventures pilot in S.F. Bay Area – Executives from For-Profit

sector working in Non-Profit assignments

• Boomer Connection – Wells Fargo resource group

Godfrey & Schaefers April, 2011 373737

A: MetLife; B: Sloan Center, Boston College; C: AARP Top 50 Employers

Page 38: Rethinking work mgs_4-29-11-final

ResourcesCivic Venture: www.civicventures.org Information on “encore careers”

SHiFT: www.shiftonline.org Local network supporting people in mid-life who seek greater meaning in life and work

The Sloan Center for Aging and Work, Boston College: http://www.bc.edu/research/agingandwork/

MN Governor’s Workforce Development Council – Older Workers Workgroup: http://www.gwdc.org/committees/older_workers_workgroup/

MN career, education & job resource: http://www.iseek.org/ - Collaboration between government (MN DEED) & education (MN SCU)

MetLife Mature Market Institute: www.metlife.com/mmi/

AARP Foundation – Worksearch site: http://foundation.aarp.org/WorkSearch/

“Encore: Finding Work That Matters in the Second Half of Life,” Marc Freedman (Public Affairs Paperbacks, 2008)

“The Big Shift: Navigating the New Stage Beyond Midlife,” Marc Freedman (Public Affairs Paperbacks, 2011)

“Working Identity: Unconventional Strategies for Re-inventing Your Career,” Herminia Ibarra (Harvard Business School Press, 2003)

PBS: “Retirement Revolution”:http://www.pbs.org/wttw/retirementrevolution/watch/ (Sep., 2009, 2 hr. program)

Godfrey & Schaefers April, 2011 383838