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Retailing 2 Assignment

Apr 06, 2018

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Joyraj Dey
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    1

    PURCHASE NEGOTIATION AND SUPPLY

    CHANNEL RELATIONSHIP

    Retail Management

    Presented by: GROUP 2

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    Learning ObjectivesWhat is Merchandise Buying

    Process of Merchandise Buying

    Factors Affecting Merchandise Buying

    2

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    KEY TERMSMerchandise Management is the analysis,

    planning, acquisition, handling, and control ofthe merchandise investments of a retailoperation

    Merchandise Line is a group of products that

    are closely related because they are intended for the same end use (all televisions)

    are sold to the same customer group (kids clothing)

    or fall within a given price range (budget mens wear)

    3

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    Contd.Variety refers to the number of different

    merchandise lines that the retail stocks in thestore.

    Breadth (or assortment) is the number ofmerchandise brands that are found in a

    merchandise line.

    Depth is the average number of stock-keepingunits within each brand of the merchandiseline. 4

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    Merchandise Buying

    ProcessThe process through which a retailer decides

    what merchandise to buy and in what quantity

    Steps in Merchandise management

    Creating an assortment plan for a category

    Forecasting Sales Outlining the flow of merchandising

    Buying a merchandise

    5

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    QUESTIONS EXPLAINING THE

    PROCESS

    What branding options are available to the

    retailers?

    How do retailers buy national brands?

    How do retailers prepare for and conductnegotiations with their vendors?

    6

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    Contd.What legal and ethical issues are involved in

    buying merchandise?

    What issues do retailers consider whenbuying and sourcing private-label

    merchandise internationally?

    Why are retailers building strategicrelationships with their vendors?

    7

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    Contd.

    National-label brand: Also known as manufacturerbrands, are products designed, produced andmarketed by a vendor and sold to many different

    retailers

    Umbrella branding (e.g. Kellogs, Amul)

    Not associating name with a product (e.g. P&G)

    9

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    Contd.Private-label brands: Also called store-

    brands, are products developed and managedby retailers

    Retailers typically develop the specificationsfor their private labels and then contract withmanufacturers, often located in countries withdeveloping economies, to produce the product

    Also national-brand manufacturers candevelop a private-label brand for a specificretailers e.g. Levis Signature jeans wasdeveloped specifically for sale at Wall-Mart inUSE. . STOP, FORCA eans etc. 10

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    Contd.Licensed Brands: These are the brands for

    which the owner of a well known brand entersinto a contract with a licensee to develop ,produce and sell the branded merchandise

    Licensees may be :A retailer

    A third party

    E.g. Any retailer selling a sweatshirt with auniversitys logo printed on it has to obtainthe license from that university by paying

    some licensing fee 11

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    Manufacturer Vs Private

    brands

    -: Disadvantage ; +: Advantage; ?: depends on circumstances

    12

    Impact on store Manufacturer brands Private-label brands

    Store Loyalty ? +

    Store Image + +

    Traffic Flow + +Selling & Promotionalexpense

    + -

    Restrictions - +

    Differential Advantage - +

    Margins ? ?

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    MEETING WITH VENDORSTo reach to a buying decision a retailer must

    meet a vendor. The places where a retailercan meet a vendor include

    Wholesale market centers: A Concentration ofvendors within a specific geographic locationthat may be under one roof or even on theInternet

    Trade shows: These are the shows wherevendors display there product range andofferings to the buyers(retailers)

    Vendors office

    13

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    Wholesale market Vs Trade

    showsThe meetings during market weeks offer an

    opportunity for in-depth discussion where as tradeshows have the advantage for buyers to see the

    merchandise offered by different vendors

    14

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    NEGOTIATING WITH

    VENDORSNegotiating is the process of finding mutually

    satisfying solutions when the retail buyer andvendor have conflicting objectives.

    The mantra for negotiation is

    Knowledge Is PowerThe more a buyer knows about his situation

    and that of the vendor, more powerfully canhe negotiate

    In this process the buyer may provide thevendor with some new ideas or current trendse.g. fashion trend in some other region etc.

    15

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    MAJOR ISSUES IN

    NEGOTIATIONPrice and Gross Margin

    Additional Markup Opportunities

    Terms of PurchaseDelivery and Exclusivity

    Advertising Allowances

    Transportations

    16

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

    17

    Protect individualretailers from chainretailers

    Vendors can offerdifferent terms to retailersfor the same merchandise,if the costs ofmanufacturing, selling anddelivery are different

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

    18

    It is a requirementimposed by any vendorthat retailer can not sell

    a particular item for lessthan a specific price

    Example of BOSESpeakers

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

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    No vendor or hisagents are allowed tooffer something ofvalue to the buyer toinfluence the purchasedecision

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

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    Retailer deducts anamount of money fromwhat he owes to avendor

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

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    It is an amount that avendor pays to a retailerfor securing a space inthe retail outlet to display

    its products

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

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    Retailers ask thevendors for an exclusivearrangement so that noother retailer can sell the

    item or brand

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

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    A retailer should not sellthe goods of a particularbrand or with atrademark without

    obtaining the permissionof the brand owner

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

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    A retailer should not getinvolved into graymarketing, that is sellinga country specific

    registered trademarkproduct made by aforeign manufacturer atlesser prices

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    LEGAL & ETHICAL ISSUESTerms & conditions of purchase

    Resale price maintenance

    Commercial BriberyChargeback

    Slotting allowances

    Exclusives

    Counterfeit Merchandise

    Gray Markets

    Tying Contract

    25

    In such a contractvendors restrict theretailer from buying theneeded merchandise

    until he purchases themerchandise that vendorasks him to buy even if itis not needed by theretailer

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    BUYING A PRIVATE-LABEL

    BRANDBuying and Selling private-label brands is a

    strategic decision as it involves a significantinvestment

    Retailers offering PL have specializeddepartments which have people for:

    Identifying trends

    Designing & specifying products

    Selecting manufacturers

    Maintaining staff to monitor the conditions underwhich products are developed

    Testing the quality of manufactured products

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    Reverse AuctionsOne buyer (retailer) and many potential sellers

    (vendors)

    Retailer provide the specification of what theywant to a group of potential vendors, whothen bid for fulfilling the requirement

    Buyer may not buy from the lowest bidder butfrom the one who assures good quality andon-time delivery with a reasonable price

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    Global SourcingDiminishing barriers(tariffs, duties etc.) to

    International trade have opened the door tooutsourcing of manufacturing of products to

    countries with developing economies

    Low labor cost acts as a major factor

    However the factors that give rise to the cost

    includeForeign currency fluctuations

    Tariffs

    Longer lead time

    Increased transportation cost

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    STRATEGIC

    RELATIONSHIPSIt occurs when a retailer and a vendor are

    committed to maintaining the relationshipover the long term and investing in

    opportunities that are mutually beneficial tothe parties

    It creates a Win-Win situation as:Size of profit increases

    Sales volume increases

    Both parties focus on uncovering and exploitingjoint oppurtunities

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    Fundamentals of successful Strategic relationship

    Mutual Trust

    Open Communication

    Common GoalsCredible Commitments

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    A belief that thepartner is

    Honest

    Benevolent

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    Fundamentals of successful Strategic relationship

    Mutual Trust

    Open Communication

    Common GoalsCredible Commitments

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    To shareinformation

    To develop sales-forecast together

    To sort out theproblems inrelationship

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    Fundamentals of successful Strategic relationship

    Mutual Trust

    Open Communication

    Common GoalsCredible Commitments

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    To have commongoals like

    Enhancingprofit

    Increasing thesales volume

    Businessexpansion

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    Fundamentals of successful Strategic relationship

    Mutual Trust

    Open Communication

    Common GoalsCredible Commitments

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    These are tangibleinvestments inrelationship

    It may includespending money toimprove suppliersproduct or servicesprovided to thecustomer

    FACTORS AFFECTING

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    FACTORS AFFECTINGMERCHANDISE BUYING

    In selecting merchandising sources thefollowing criteria should be considered:

    Selling historyConsumers perception of the manufacturers

    reputationReliability of delivery

    Trade termsQuality of Merchandise

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    Contd.After sale service

    Transportation time

    Inventory carrying cost

    Fashionability

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    Common Buying Errors Buying merchandise that is either priced too high or too lowfor the stores target market.

    Buying the wrong type of merchandise (i.e., too many shirtsand no trousers) or buying merchandise that is too trendy.

    Having too much or too little basic stock on hand. Buying from too many vendors. Failing to identify the seasons hot items early enough in the

    season.

    Failing to let the vendor assist the buyer by adding new

    items and/or new colors to the mix. (All too often, theoriginal order is merely repeated, resulting in a limitedselection.)

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    POULIN

    RIYASJOYRAJ AND

    ARAVIND