Retail Voices · 2019-06-11 · And we manage 8,000+ ecommerce websites . 2. ... support us on that journey. ... digital transformation . 17. This graphic was published by Gartner,

Retail Voices

Expecting a rush? . . . . . . . . . . . . . . . . . . . . .2

Why retailers choose Rackspace + Google Cloud . . . . . . . . . . . . . . . . . . . . . . . .3

Customer voices . . . . . . . . . . . . . . . . . . . . . .6

Boozt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Eagle Eye . . . . . . . . . . . . . . . . . . . . . . . . . . 9Spiral Edge . . . . . . . . . . . . . . . . . . . . . . . .11

Rackspace + Google Cloud: Better together . . . . . . . . . . . . . . . . . . . . . 14

Shopping trends and forecasts . . . . . . . . 15

Gartner Magic Quadrant . . . . . . . . . . . . . . 18

About Rackspace . . . . . . . . . . . . . . . . . . . . 19

Table of contents

“Rackspace has proven their expertise in Google Cloud and has demonstrated their commitment to customer success over the past year. We’re excited to keep building on our partnership with Rackspace as more and more customers look to our ecosystem to help them succeed in the cloud.”Carolee Gearhart – Vice President, Worldwide Channel Sales at Google Cloud

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Hand-in-hand partnershipRackspace can helpAs the first managed services partner for Google Cloud Platform, we have more than 2 .5 million hours of experience in supporting nearly 55,000 scale events — including product launches and holidays . And we manage 8,000+ ecommerce websites .

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Whether you’re already a Google customer or simply getting started in the public cloud, Google Cloud Platform provides the most affordable, reliable, innovative and intuitive cloud platform in the world . Rackspace can help you accelerate innovation and cost-savings within your organization by taking over the intensive day-to-day operations of the cloud — letting you focus on achieving your core business objectives while optimizing the performance of your application(s) on Google Cloud .

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Why retailers choose Rackspace + Google Cloud • Meet peak demand with elastic resources

• Embrace modern technology stacks

• Prioritize customer experience

• Adapt to market conditions more rapidly

• Incorporate all facets of Advanced Analytics

• Plan for connectivity, with broader systems

• Enhance customer service channels

• Build online and offline experience

With Google Cloud, you benefit from more data sets, more machine learning (ML) models, and more activation connectors to discover insights faster – honing your competitive edge .

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Customer voices

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Boozt Fashion Black Friday win • 40% year-over-year growth • 50,000 new customers • 70,000 orders delivered in a day • 50% more click throughs due to better use of data • Zero downtime or latency

Services they’re using: Managed Google Cloud Platform, eCommerce Hosting, Business Intelligence,

Region: EMEA

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“In today’s world, you need to be able to react fast. As a technology company, we could have built everything ourselves, but that would have taken more time. By working with Rackspace, we benefit from its experience and knowledge, and can reap the rewards both now and in the future.”

Jesper Brøndum – CTO, Boozt

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AIR, Eagle Eye’s proprietary marking platform growth • 2003: 10 real-time transactions per minute, 2019: 1000s of real-time transactions per second • Now scales up to 556% to meet demand • Manages 33 .5 million coupon redemptions across the world each month

Services they’re using: Managed Google Cloud, Professional Services

Region: EMEA

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“Without a partner like Rackspace, we would’ve spent years trying to build infrastructure to support our goal. Now, we have the technological backbone that will enable us to achieve our global ambitions and a trusted partner that’ll continue to support us on that journey.”

Steve Rothwell – Founder and CTO, Eagle Eye

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Crunching data with ease • 10,000+: The number of SKUs processed in Cloud Dataflow to forecast future sales • 5,376: The number of CPUs needed to crunch that data • 0: The number of issues with scaling or performance

Services they’re using: Managed Google Cloud Platform, Professional Services

Region: US

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“We have worked with Rackspace for more than 10 years so they have an intimate understanding of our business and technical needs. This, combined with their expertise in cloud technologies make working with Rackspace a bit of a no brainer.”

John Anthony – CIO of Spiraledge, President of Swim .com

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Rackspace + Google Cloud: Better together

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In 2018, all of the major holidays broke sales records:

2017 2018

What to watch for 2019:

increase in buy online pickup in store (BOPIS) orders last year

of site visits came from smartphones in 2018 – the first year ever

47%51%

Source: Adobe Digital Insights Holiday Recap 2018

Th Fr Sa Su Mo

Thanksgiving$3.7B (+27 .9%)

Cyber Monday$7.9B (+19 .3%)

Black Friday$6.2B (+23 .6%)

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1. Analyze data and apply resources .

3. Perform real risk assessments .

4. Instrument, monitor and automate .

2. Create target shopper outcomes .

We’ll help you build an experience-focused shopping environment that allows you to

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You can count on us to meet you wherever you are in your cloud journey, and take you to where you want to be . We’ve provided unbiased guidance on best-fit cloud solutions to organizations around the globe . We go beyond simple

Rackspace is a Leader in the Gartner Magic Quadrant for Public Cloud Professional and Managed Service Providers, Worldwide 2019.

migration assistance and infrastructure management by offering multi-cloud managed services, professional services and managed application services that enable true digital transformation .

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This graphic was published by Gartner, Inc . as part of a larger research document and should be evaluated in the context of the entire document . The Gartner document is available upon request from Rackspace .

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation . Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact . Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose . Gartner: Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers, Worldwide, Craig Lowery, To Chee Eng, Scot MacLellan, Ross Winser, Brandon Medford, 26 February 2019

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About Rackspace

• 3,000+ cloud experts • Hosting provider for more than half of the Fortune 100 • 20+ years of hosting experience • Customers in 150+ countries • Google’s first managed cloud services provider

What is Fanatical Experience™?Experts on your side, doing what it takes to get the job done right . From first consultation to daily operations, Rackspace combines the power of always-on service with best-in-class tools and automation to deliver technology when and how you need it .

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Take the next stepFind out how Rackspace Managed Services for Google Cloud Platform can help you achieve your goals .

• Learn more: www .rackspace .com/google

• Talk to a specialist: +852 3752 6488 (Hong Kong) +65 6428 6102 (Singapore)

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www .rackspace .com/google

Hong Kong +852 3752 6488 Singapore +65 6428 6102