RETAIL TRANSFORMATION STUDY IHL 1 PROJECTS CONTINUED GROWTH FOR RETAIL INDUSTRY TECHNOLOGY SPENDING EXPECTED TO RISE 42% Technology spending among retailers will rise 3 percent over the next three years. Mobility is a driver for most surveyed retailers to provide an engaging customer experience. 42 percent of retailers with more than 50 stores had a net increase in stores while only 15 percent had a net decrease. 3% STORE AND FULFILLMENT OPERATIONS ARE TRANSFORMING 52% 52 percent of retailers identified same-day delivery as a key warehouse operations driver to improve the in-store returns process & enhance fulfillment & delivery strategies. 3% Retail industry sales expected to rise 3 percent annually through 2021. ZEBRA RETAIL CUSTOMERS ARE GROWING FASTER THAN PEERS In the Department/ Specialty Store/Mass Merchant segment, retailers that are growing their business with Zebra are reporting: 64% higher revenue growth 33% more enterprise IT spend 53% more store remodels than industry average ©2018 ZIH Corp and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of ZIH Corp registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. 1 Source: IHL Group, Peerless Insights