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Retail Locations Unit 2

Apr 03, 2018

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Shubham Gupta
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    RETAIL LOCATIONS

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    What are the 3 most important things in

    Retailing?

    LOCATION, LOCATION & LOCATION

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    SOME COMMON QUESTIONS TO

    RETAILERS

    Type of location available

    Relative advantage of each location

    Match of some locations to specific retail strategies

    Locations gaining popularity among retailers

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    TYPES

    FREESTANDING/

    ISOLATED

    PART OF

    BUSINESS

    DISTRICT

    PART OF

    SHOPPING

    CENTER

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    1. ISOLATED/

    FREESTANDING

    Store located along a major traffic artery, withoutany competitive retailer around.

    Low rents & ample parking

    High advertising costs Willingness of customer to travel long distances

    Nature of product

    Eg: Gas stations, fast food restaurants on highwaysetc.

    High shopping convenience, low pedestrian traffic,& high vehicular traffic.

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    2. PART OF BUSINESS

    DISTRICT

    BD is the place of commerce in the city, or centre of

    trade with no pre-set format

    Can be classified as: Central, secondary or a

    Neighbourhood Business District. CBD: Main centre of trade in the city, peak land rates &

    intense developments, easy transport. Eg: CP in Delhi

    Retailer may not have

    to spend heavy on

    attracting customers

    but faces high rents &

    cumbersome parking

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    SBD: Evolved over a period of time with the spreadof population in the city

    A city may have more than 1 SBD

    Characterized by a good mix of retailers, relatively

    small stores & adequate transportation NBD: an unplanned shopping area, developed to

    serve the needs of the Neighbourhood.

    Characterized by

    presence of storeslike a supermarket,

    stationary shops,

    medical shops etc.

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    3. PART OF SHOPPING

    CENTER

    Shopping Center: A group of retail & othercommercial establishments that is planned,developed, owned & managed as a single property.

    - by ICSC

    ICSC defined 8 basic types of Shopping centre:

    NSC, CSC, RSC, SRC, FC, PC, TC & OC

    BASIC CONFIGURATIONS : MALL & STRIPCENTER

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    Mall

    Enclosed, with a climate-controlled walkway

    between two facing strips of stores.

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    An attached row of stores or service outlets Managed as a coherent retail entity, with on-site

    parking usually located in front of the stores.

    Open canopies may connect the storefronts, butdoes not have enclosed walkways linking thestores.

    May be configured in a straight line, or have an "L"or "U" shape.

    STRIP CENTER

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    a) NEIGHBOURHOOD

    SHOPPING CENTRE

    Designed to provide convenience shopping for theday-to-day needs of consumers in the immediateneighborhood.

    Roughly half of these centers are anchored by asupermarket, while 1/3rd have a drugstore anchor.

    Anchors are supported by stores offeringpharmaceuticals and health-related products,

    sundries, snacks and personal services. Usually configured as a straight-line strip with no

    enclosed walkway or mall area, although a canopymay connect the storefronts.

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    B) COMMUNITY CENTER

    Offers a wider range of apparel and other softgoods than the neighborhood center does.

    Among the more common anchors aresupermarkets, super drugstores, and discount

    department stores. Community center tenants sometimes contain off-

    price retailers selling such items as apparel, homeimprovement/furnishings, toys, electronics or

    sporting goods. The center is usually configured as a strip, in a

    straight line, orL orU shape.

    Of the eight center types, community centersencompass the widest range of formats.

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    C) REGIONAL CENTER

    This center type provides general merchandise (a

    large percentage of which is apparel) and

    services in full depth and variety.

    Its main attractions are its anchors: traditional,mass merchant, or discount department stores or

    fashion specialty stores.

    A typical regional center is usually enclosed with

    an inward orientation of the stores connected by a

    common walkway and parking surrounds the

    outside perimeter.

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    D) SUPER REGIONAL

    CENTER

    Similar to a regional center, but because of its

    larger size has more anchors, a deeper

    selection of merchandise, and draws from a

    larger population base. The typical configuration is as an enclosed mall,

    frequently with multi levels.

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    E) FASHION/SPECIALTY

    CENTER

    A center composed mainly of upscale apparelshops, boutiques and craft shops carrying selectedfashion or unique merchandise of high quality andprice.

    Need not be anchored, although sometimesrestaurants or entertainment can provide the drawof anchors.

    The physical design is very sophisticated,

    emphasizing a rich decor and high qualitylandscaping.

    These centers usually are found in trade areashaving high income levels.

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    F) POWER CENTER

    Dominated by several large anchors, including

    discount department stores, off-price stores,

    warehouse clubs, or "category killers," i.e., stores

    that offer tremendous selection in a particularmerchandise category at low prices.

    Typically consists of several freestanding

    (unconnected) anchors and only a minimum

    amount of small specialty tenants.

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    G) THEME/FESTIVAL

    CENTER

    Typically employ a unifying theme that is carriedout by the individual shops in their architecturaldesign and, to an extent, in their merchandise.

    The biggest appeal is to tourists; they can be

    anchored by restaurants and entertainmentfacilities.

    Generally located in urban areas, tend to beadapted from older, sometimes historic, buildings,

    and can be part of mixed use projects.

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    H) OUTLET CENTER

    Usually located in rural or occasionally in touristlocations

    Consist mostly of manufacturers' outlet stores

    selling their own brands at a discount. Typically not anchored.

    A strip configuration is most common, althoughsome are enclosed malls, and others can be

    arranged in a "village" cluster.

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    OTHER TYPES OF SC

    Mixed Use Developments (MXDs): combineseveral different uses in one complex includingshopping centre, office towers, hotels, residential

    complexes, civic centre & convention centre. Airports

    Resorts

    Hospitals

    Store within a store

    STEPS INVOLVED IN

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    STEPS INVOLVED IN

    CHOOSING A RETAIL

    LOCATIONAfter identifying the region:

    1. Identify the market:

    2. Determine the market potential:

    Demographics Characteristics of the area

    Competition & compatibility

    Trade Area Analysis (TA is the geographic areathat generates majority of the customers for thestore)

    Laws & Regulation

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    Trade Area

    Often extends beyond the municipal boundaries of atown or city.

    Can vary depending on factors like: nature of offerings

    or the different market segments.

    The potential of the trade area helps determine the no.

    of stores that can be located.

    Types: Primary, Secondary & tertiary

    PTA: covers 50-80% of the store customers & is closestto the store

    STA: contains the additional 15-25% of the store

    customers.

    TTA: covers the balance customers.

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    3. Identify Alternate sites & select the site (Traffic,

    Accessibility, amenities, buy/lease, product mix

    offered)

    Refer: Preliminary assessment check list for a

    store location & Site visit report

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    SHOPPING BEHAVIOUR OF

    CONSUMERS IN RETAILERS

    TARGET MARKETThree types of shopping situations in which the

    consumers involve are:

    1. Convenience shopping: Indifference towards brands orretailers image.

    Minimize efforts to get products

    Low evaluation Targeted by Convenience stores

    Located in NBD

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    2. Comparison Shopping

    Consumers are not much brand or store loyal

    but spend considerable efforts on evaluation.

    Generally applicable to home appliances,

    gadgets, apparel etc. Malls, Specialty stores & Category specialist

    comes under this, offering a huge range to

    compare.

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    3. Specialty Shopping

    Consumers are well aware of what they need & do

    not accept any substitute.

    Brand/store loyal

    Ready to pay a premium or spend extra effort.

    Eg: buying specific branded perfumes. Dress etc.

    Ready to travel far-off locations

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    LEGAL

    CONSIDERATIONS

    1. Laws regarding how land is used

    2. Environmental Issues:

    Asbestos containing materials or lead pipes used

    in construction.

    Hazardous materials stored in the ground

    3. Zoning & Building codes:

    Some parts of the city are zoned as: Residential,light industrial & retail use.

    BCs are similar legal restrictions specifying the

    type of building, signs, size & type of parking lot.

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    4. Signs

    Restrictions on the use of signs. Eg: SALE signs

    must also be approved by shopping center

    management prior implementation.5. Licensing

    Sale of alcoholic beverages