Arvind Kumar Jaiswal, E-Mail: [email protected] / Mobile: 09899549147 Page 1 of 15 PROFILE SUMMARY (KEY RESULT AREAS) M.S/M.Tech from premier institutes with overall 16+ years of experience in IT/software Application Design & Build (Development, Enhancement, implementation, customization, integration), Managed ( operation, maintenance and 24/7 Multi level technical support, managed services AMS/MSP ) and business application platform transformation services with well established & reputed organization like Tata Consultancy Services, TechMahindra, and IBM India Pvt Limited. I have 7+ years as Delivery /Program/Portfolio/Account Manager and managed end two end delivery of large complex projects with team of more than 70 members involving multiple technologies (Client Server & Web Technology (Java/J2EE) & .NET) and TELECOM DOMAIN COTS products/applications (OSS/BSS/NMS), SDP and VAS domains (e-Recharge/e-Top-up using IN and SMSC). Managed Third party SDP COTS Components (Messaging Broker, CMS, Portal, Content and Charging Gateway, Application Gateway, NDS) implementation, deployment and integration as per customer requirements and expectations. Telecom Expense Management (TEM) Projects Service Delivery Management by implementing and utilizing TEM application (Rivermine) and Rebilling Application to control and optimize telecom costs. IBM TEM solution & services being delivered to clients across various regions of world in truly IBM Global Delivery Methodology approach by specialized TEM teams located across various Geographies & Countries in India, China, Malaysia, USA, Australia and Europe. Managing IBM Cloud Computing enabled Telecom Expense Management (TEM) business application, solution & services based on IBM new capabilities BlueMix (IBM’s next generation PaaS cloud development platform) with IBM’s Software-as-a-Service (SaaS) deployed/hosted on Cloud Infrastructure SoftLayer, IBM's Infrastructure-as-a-Service offering (IaaS) . IBM Cloud TEM solution & services is being implemented, upgraded and migrated for the Clients to control and optimize the telecom environment costs with IVP and MACD. Independently managed the Transitioning ( Solution, Planning & Execution) of Application Management Support Operation Services projects and IT Infra structure domain projects (IMS) based on Technology – Middleware ( WebSphere), Midrange-Unix (AIX, UNIX, Solaris, Linux) or Intel (Windows) , Databases (Oracle / SQL / Sybase / DB2 / My SQL) and Storage ( Netapps, SAN, EMC, Tivoli, etc.) in a Datacenter kind of environment, across a wide range of domains and Technologies and also for multiple IT Applications and technologies used in Telecom industry and Telecom business processes using IBM standard Transition & Transformation Services/Methodology ( TTS/TTM) for Design Build & Managed ( DBM) and also from existing incumbent vendors/service provider to IBM from Onsite Client Location to GDC location partitioned into various waves/phases. Strong Banking and Telecom project delivery management expertise in OSS/BSS/NMS /VAS implementation and O&M - Managed end-to-end implementation of Telecom projects across Billing, OSS, Service Assurance, Service Fulfillment, Mediation, Provisioning, etc. Broader familiarity and understanding with Telecom OSS/BSS domain’s COTS product as well as custom built telecom applications.
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Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 1 of 15
PROFILE SUMMARY (KEY RESULT AREAS)
M.S/M.Tech from premier institutes with overall 16+ years of experience in IT/software Application Design & Build (Development, Enhancement, implementation, customization, integration), Managed ( operation, maintenance and 24/7 Multi level technical support, managed services AMS/MSP ) and business application platform transformation services with well established & reputed organization like Tata Consultancy Services, TechMahindra, and IBM India Pvt Limited.
I have 7+ years as Delivery /Program/Portfolio/Account Manager and managed end two end delivery of large complex projects with team of more than 70 members involving multiple technologies (Client Server & Web Technology (Java/J2EE) & .NET) and TELECOM DOMAIN COTS products/applications (OSS/BSS/NMS), SDP and VAS domains (e-Recharge/e-Top-up using IN and SMSC).
Managed Third party SDP COTS Components (Messaging Broker, CMS, Portal, Content and Charging Gateway, Application Gateway, NDS) implementation, deployment and integration as per customer requirements and expectations.
Telecom Expense Management (TEM) Projects Service Delivery Management by implementing and utilizing TEM application (Rivermine) and Rebilling Application to control and optimize telecom costs. IBM TEM solution & services being delivered to clients across various regions of world in truly IBM Global Delivery Methodology approach by specialized TEM teams located across various Geographies & Countries in India, China, Malaysia, USA, Australia and Europe.
Managing IBM Cloud Computing enabled Telecom Expense Management (TEM) business application,
solution & services based on IBM new capabilities BlueMix (IBM’s next generation PaaS cloud development platform) with IBM’s Software-as-a-Service (SaaS) deployed/hosted
on Cloud Infrastructure SoftLayer, IBM's Infrastructure-as-a-Service offering (IaaS) . IBM
Cloud TEM solution & services is being implemented, upgraded and migrated for the
Clients to control and optimize the telecom environment costs with IVP and MACD.
Independently managed the Transitioning ( Solution, Planning & Execution) of Application Management Support Operation Services projects and IT Infra structure domain projects (IMS) based on Technology – Middleware ( WebSphere), Midrange-Unix (AIX, UNIX, Solaris, Linux) or Intel (Windows) , Databases (Oracle / SQL / Sybase / DB2 / My SQL) and Storage ( Netapps, SAN, EMC, Tivoli, etc.) in a Datacenter kind of environment, across a wide range of domains and Technologies and also for multiple IT Applications and technologies used in Telecom industry and Telecom business processes using IBM standard Transition & Transformation Services/Methodology ( TTS/TTM) for Design Build & Managed ( DBM) and also from existing incumbent vendors/service provider to IBM from Onsite Client Location to GDC location partitioned into various waves/phases.
Strong Banking and Telecom project delivery management expertise in OSS/BSS/NMS /VAS implementation and O&M - Managed end-to-end implementation of Telecom projects across Billing, OSS, Service Assurance, Service Fulfillment, Mediation, Provisioning, etc. Broader familiarity and understanding with Telecom OSS/BSS domain’s COTS product as well as custom built telecom applications.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 2 of 15
Managed end-to-end implementation, configuration, customization, system integration, operation and technical support services for Telco COTS products and custom built applications in domain of (OSS/BSS) , VAS, Billing using E-recharge, E-Voucher/VMS, M-Banking integrated with IN, SMSC,USSD and Banks, Cramer, Telecordia Granite, Oracle Seibel CRM, Oracle OSM MetaSolv M6 and Micromuse NetCool .
Handled End-2-End delivery of O2C ( L2C & T2R) OSS/BSS custom development, re-engineering and System Integration Projects for Telco’s in areas of Activation, Billing, Fulfillment, Provisioning , Order Fulfillment and Provisioning, Inventory Management,
Managed end-to-end Managed Technical Support Services (Operation, Maintenance and Support) delivery of Telecom projects across Billing, OSS, Service Assurance, Service Fulfillment, Mediation, Provisioning, etc. Overall knowledge in OSS/BSS area like Billing Rating, Order Management system, Network Inventory, Provisioning, Activation, VAS and SDP Platforms.
Experienced to manage and lead day-to-day Operations & operational issues related with BSS Operation including Billing, Roaming, Interconnect, Mediation, and Provisioning.
Experienced in managing NOC/Data Center Operations, Remote Network Infrastructure Maintenance and Support for Telecom BSS/OSS products and custom applications for 24/7 Faults, Alerts and Performance Monitoring, Incident/Problem Management, Product Technical Support as per ITIL standards.
Proficient in project Management skills- Project Planning, Estimation, Scheduling, Monitoring, Tracking, Configuration Management, Risk Management, Quality Management, Status Reporting , Resource management, Change Management.
Strong End to End Project, Program & Delivery Management expertise. Leading and managing the entire project life cycle (initiation, planning, executing, controlling and closing) for all size projects, with the complex scope, many dependencies, cross functional teams , high risk and Integrated deliverables with multiple projects.
Drives the optimal delivery of services to achieve revenue targets, ensuring high quality services, maximizing resources utilization and coordinating projects related contractors and third parties.
Ensuring that quality processes, controls and methods for monitoring and measuring quality are incorporated in the project life cycle.
PMP certified by PMI. Stakeholder’s expectation management with conflicting priorities and business interest. Conflict resolution within the framework of contract/sow/agreement.
People development and management (Aligns, empowers, motivates, and coaches project team members.) Develop organization by performing functions such as talent acquisition, talent development, talent retention, performance evaluation, mentoring, resources hiring short and long term planning.
Preparation and review of realistic unified project plan taking into account constraints, dependencies and assumptions. Task management and tracking as per plan and taking corrective action for any variances (EV, SV & CV).
Experienced in onsite/offshore delivery model and handling large onsite and offshore delivery team and coordinating with offshore delivery team. Managing and providing technical directions to team members.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 3 of 15
Responsible to deliver project deliverables/milestones to scope, timescales and budget by tracking all activities against Plan and all actual costs against budget. Identify and manage cost, schedule or scope changes to the projects as per account specific project changes review process and submit project change requests. Monitoring and tracking critical issues and risks impacting deliverables, budget, scope, schedule and quality.
Project health/performance monitoring, tracking and status reporting in terms of budget/cost, schedule/time, scope, quality and resources utilization. Strong in Delivery of Application development/Enhancement (ADM) services based on multiple technologies and multiple domains.
ITIL/ITSM certified. 24/7 Multi Level Application Technical Support ( Managed Services) Operations Management and Maintenance Service Strong in Transition (AT & ST) Methodology for AMS/ADM Technical Support Project from US Onsite to Offshore India.
Strong People , Process, Resources , Technology, Client & Quality Management Skills with the capability to manage large teams
KEY COMPETENCIES & SKILLS MATRIX
End-2-end IT service delivery & operations MANAGEMENT AMS/ADM/IMS
Customer relationship managements (satisfaction, CSAT & ESCALATION)
Service level agreement management (SLAS), Metrics Monitoring & Tracking for day-2-day operation service delivery
End-2-End program & account management of AMS/ADM/IMS managed services operations & maintenance (O&M)
Quality, Resources, Process improvement and compliance management
Presales support during solutioning and RFP response for proposal business development.
Transition management (planning & execution) of managed service operation for AMS/ADM/IMS
Account financial & cost management for P&L Accountability, Utilization, Billability, G.P tracking
Stakeholders, Suppliers/Vendors and business partner and operator management. Delivery from Multicultural Global
Delivery Environment/Geos.
Cloud computing (IAAS, PAAS, SAAS) (Bluemix, SOFTLAYER) enabled business transformation services delivery, MIGRATION & upgrades
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 4 of 15
EDUCATION SUMMARY
Degree and Date Institute Specialization
M.S./M.Tech Indian Institute of Science, Bangalore CAE
EXPERIENCE SUMMARY
Overall I.T. experience - 17+ Years
Duration Organization Position
From March, 2011- Till Date
IBM India Pvt Ltd Delivery Project Executive
From Nov, 2008-Feb, 2011
FuGenX Technologies Pvt. Ltd. Consultant Delivery Manager
From July, 2007-Oct, 2008
ISTS InfoTech (P) Ltd Delivery Manager
From Feb, 2006- Till June, 2007
TechMahindra Ltd Program Manager
From 2005- Till 2006 Infogain India (P) Ltd, Noida Program Manager
From 1998- to 2005 Tata Consultancy Services Ltd, Delhi Project Manager, Project Leader
From 1993- to 1996 I.T Division of Engineers India Limited System Engineer
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 5 of 15
IT SKILLS SUMMARY
Technology Experience
Software OOAD/UML, Java/J2EE (JSP/Servlet/EJB) Platform Technology, Design Pattern, MVC/Struts framework, RDBMS (Oracle 8i), Data Modeling and Design, ORM Tools
Hardware UNIX (HP-UX, AIX, SGI, Sun Solaris), PC (P-4), Linux, Windows NT, 2000 Pro and XP Pro
Tools Visio, Toad, Exceed, Metaphase, e-Matrix, Primavera, M.S Project, Websphere, Weblogic, Telecom COTS products (Cramer,Granite,Metasolv, Netcool, Billing, Siebel CRM )
Methods Strong understanding of Software Development Methodology (RUP), OOAD/UML, Agile SCRUM, RAD
Domain Experience Software Solutions and Services in the following domain:
Telecom (OSS, BSS , NMS, VAS and SDP System)
Telecom Service Assurance and Service Fulfillment
O2C/L2C- Order Provisioning and Activation, Inventory Management
Service assurance Network Fault & Performance Management.
Billing, Mediation, Order Management, CRM, Self-care Online , SDP
Telecom VAS domain e-Recharge applications ( IN, SMSC, Billing)
Banking Financial Accounting System
Manufacturing and Product Development Process (PLM Systems)
Logistics/Transportation (Container Management System)
E-business/Retail
Retail and Payment (Various POS System)
Management Experience Strong understanding and expertise in Project Life Cycle Management Processes and Framework as per PMI methodology.
Co-ordination, tracking and people management to ensure successful project completion.
Project Planning, Monitoring, Scheduling, Estimation, Coordination and Tracking using project management software tool Primavera, M.S. Project.
Project performance and progress status reporting in terms of scope, efforts, cost, schedule and quality and team management
Client Interaction and expectation management
Business Development Pre-sales support and RFP response preparation.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 6 of 15
Exploring the further business growth opportunities.
Project Proposal Writing and Architecting Solution
Preparation of approach and methodology for project execution
EXPERIENCE PROFILE (KEY PROJECTS) --------------------- IBM INDIA PVT. LTD.
Project Telecom COTS Product Implementation, Deployment, Customization and Integration of Telecom Expense Management (TEM) & SDP service delivery of business critical applications.
Telecom Expense Management (TEM) Projects Service Delivery Management by implementing and utilizing TEM application (Rivermine) and Rebilling Application to control and optimize telecom costs.
Cloud enabled TEM solution and services based on new capabilities IBM BlueMix ( IBM’s next generation cloud development platform)
Fixed & Mobile Telecom Environment service order fulfilment and management.
Implementation, Customization and System Integration.
SDP ( Messaging Broker, CMS,Portal, Charging Gatway, Application Gateway, NDS)
Business Requirement and Technical SOW Finaliztion.
COTS Product evaluation and Gap Analysis.
Solution Finalization
Customer Airtel Africa Transformation , IBM IGA and Commercial Accounts
Period From March, 2011– Till date
Role Delivery Project Executive/ Portfolio Manager
Solution Environment SDP Components ( Messaging Broker, CMS,Portal, Charging Gatway, Application Gateway, NDS),Web Technology (Java/J2EE), TEM Solution ( Rivermine & Metis), Cloud, Mobile and IBM BlueMix ( IBM’s next generation cloud development platform)
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 7 of 15
Responsibilities TEM Solution
TEM Tool (Rivermine) implementation and deployment in Cloud Environment.
Accurate, up-do-date and real time maintained Inventory development for Invoice Validation Process services using TEM application for Billing Errors and Discrepancy.
Cost & Services optimization of Telecom Environment.
Effectively managing change of Telecom service moves, adds, changes and disconnects (MACDs) common activities that can have a major impact on a telecom budget.
IVP Rate Validation in TEM system for accurate and up-to-date rates for various accounts.
Contract to Invoice rate dispute resolution.
TEM application Rivermine version 7.0 upgrade in Soft Layers environment from version 6.0/6.4 for all accounts/instances across NA, LA, APAC & EMEA. Feature enhancement in TEM tool by DevOps team. SDP Solution
Business Requirement and Technical SOW Finalization.
Solution Finalization with ARB team.
SDP COTS Products evaluation and Gap Analysis
Scope Change Management for new enhancement in existing functionalities of product.
Customer relationship and escalation management.
Co-ordination with COTS Products Vendor team for successful deployment.
Co-ordination and regular follow-up with infrastructure team for DC and Bandwidth availability.
KPI Dashboard reporting to measure the performance.
Service Level Agreements (SLA/SLN) management.
Project Planning, Estimation and defining operational/execution processes for the project.
Client Interaction and customer expectation management.
Ensuring timeliness and quality of deliverables by leading and motivating project team
Managing schedule, size, effort, cost and quality as per project plan.
Team building, task allocation and ensuring timeliness and quality of deliverables.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 8 of 15
EXPERIENCE PROFILE (KEY PROJECTS) ---------------FUGENX TECHNOLOGIES PVT. LTD.
Project Telecom Custom Application and COTS Product Implementation, Operation and Managed Services in (OSS/BSS/VAS), EVDS/ERDS Engines, SDP Intranet Self Care business critical applications.
Implementation, Customization and System Integration
Operation & Managed Support Services of e-Recharge/e-Topup product.
Enhancement for new features through C.R.
24/7 L2/L3 Technical Operation Support
Bug Fixing and Patch Deployment.
Release Management for Change Request Deployment
Period From Nov, 2008– Till Feb, 2011
Role Service Delivery Manager
Solution Environment OSS/BSS/VAS, VAS EVDS/ERDS, e-Recharge applications (IN system, SMSC), Oracle Siebel CRM, POS Terminal Application ,Web Technology (Java/J2EE)
Description Purpose of this project is to provide Implementation and Application Management services to customers for various business critical and complex applications based on multiple platforms and multiple technologies for various telecom OSS/BSS/VAS products and applications.
Responsibilities Ensuring successful delivery and execution of multiple projects.
Scope Change Management for new enhancement in existing functionalities of product.
Customer relationship and escalation management.
Co-ordination with development team for successful Release Management.
KPI Dashboard reporting to measure the performance.
Service Level Agreements (SLA/SLN) management.
Issues and problem management and ensuring timely resolution of problems.
Project Planning, Estimation and defining operational/execution processes for the project.
Client Interaction and customer expectation management.
Ensuring timeliness and quality of deliverables by leading and motivating project team
Managing schedule, size, effort, cost and quality as per project plan.
Ensuring compliance to processes, standards, guidelines and measurements in terms of quality and schedule in line with customer requirements.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 9 of 15
Team building, task allocation and ensuring timeliness and quality of deliverables.
EXPERIENCE PROFILE (KEY PROJECTS) ------------------------ISTS INFOTECH (P) LIMITED
Project Telecom Custom Built Application and COTS Product Implementation , Customization, Integration and Managed Technical Support Services for Customer Care and Billings business unit in BSS, VAS, SDP and Corporate Intranet business critical applications.
Implementation, Customization and System Integration
Operation & Managed Support Services of e-Recharge/e-Topup product.
Enhancement for new features through C.R.
24/7 L2/L3 Technical Operation Support
Bug Fixing and Patch Deployment.
Release Management for Change Request Deployment
Customer AT&T
Period From July, 2007– Oct, 2008
Role Delivery Manager
Solution Environment OSS/BSS applications, VAS, e-Recharge applications (IN system, SMSC), Billing, Oracle Siebel CRM, Web Technology (Java/J2EE),C++
Description Purpose of this project is to provide Implementation and Application Management services to customers for various business critical and complex applications based on multiple platforms and multiple technologies for various telecom OSS/BSS/VAS systems.
Responsibilities Ensuring successful delivery and execution of multiple projects.
Scope Change Management for new enhancement in existing functionalities of product.
Customer relationship and escalation management.
Co-ordination with development team for successful Release Management.
KPI Dashboard reporting to measure the performance.
Service Level Agreements (SLA/SLN) management.
Project Planning, Estimation and defining operational/execution processes for the project.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 10 of 15
Client Interaction and customer expectation management.
Ensuring timeliness and quality of deliverables by leading and motivating project team
Managing schedule, size, effort, cost and quality as per project plan.
Ensuring compliance to processes, standards, guidelines and measurements in terms of quality and schedule in line with customer requirements.
Team building, task allocation and ensuring timeliness and quality of deliverables.
EXPERIENCE PROFILE (KEY PROJECTS) ------------------------TECHMAHINDRA (P) LIMITED
Project Managed Services Delivery for various business critical applications in Customer Care Billing Business group projects.
Implementation and Technical Support Services.
24/7 Fault & Performance Management
Incident & Problem Management
Customization and Enhancement.
Release Management.
Customer AT&T & B.T
Period From Feb, 2006– June,2007
Role Program Manager
Solution Environment OSS/BSS Systems, NMS,Web Technology , COTS Products (Cramer, Granite, Metasolv), SDP Platform. (Java/J2EE),Oracle & Data warehousing
Description Purpose of this program is to provide Implementation and Application Management services to AT &T for various business critical and complex telecom applications based on multiple platforms and multiple technologies in BSS/OSS domain.
Responsibilities Ensuring successful delivery and execution of multiple projects.
Scope Change Management for new enhancement in existing functionalities of product.
Customer relationship and escalation management.
Co-ordination with development team for successful Release Management.
KPI Dashboard reporting to measure the performance.
Service Level Agreements (SLA/SLN) management.
Project Planning, Estimation and defining operational/execution processes for the project.
Client Interaction and customer expectation management.
Ensuring timeliness and quality of deliverables by leading and
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 11 of 15
motivating project team
Managing schedule, size, effort, cost and quality as per project plan.
Ensuring compliance to processes, standards, guidelines and measurements in terms of quality and schedule in line with customer requirements.
Team building, task allocation and ensuring timeliness and quality of deliverables.
EXPERIENCE PROFILE (KEY PROJECTS) ------------------------INFOGAIN INDIA (P) LIMITED
Project Telecom (OSS/BSS) Application Implementation Customization, Integration and Technical Support Management Services for various business critical applications.
Implementation & Customization services
Development & System Integration Services
Maintenance & Testing Services
Application Technical Support & Release Services.
Customer Fiji Telecom
Period From Jan, 2005– Feb, 2006
Role Program Manager
Solution Environment OSS Telecom Domain Oracle Practices on Oracle Communications Products including Oracle UIM, Oracle ASAP, Network Integrity, Network Discovery and Oracle Metasolv M6. Web Technology (Java/J2EE) & Client-Server Technology
Description Telecom OSS/BSS Oracle Products/Application Implementation, Customization, Integration and Technical Support services.
Responsibilities Ensuring successful delivery and execution of multiple projects.
Leading a team for requirement capture, solutions, development, UAT etc. Client Interaction /Interface for UAT Sign Off.
Design of Interface for Metasolv M6 and Activation System (ASAP).Integration Interface Development for Integration using Weblogic Workshop.
Integration of Oracle UIM, Oracle Network Discovery and Oracle Network Integrity. Integration of Metasolv M6 with Activation System (ASAP).
Issues and problem management and ensuring timely resolution of problems.
Project Planning, Estimation and defining operational/execution processes for the project.
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 12 of 15
Client Interaction and customer expectation management.
Ensuring timeliness and quality of deliverables by leading and motivating project team
Managing schedule, size, effort, cost and quality as per project plan.
Ensuring compliance to processes, standards, guidelines and measurements in terms of quality and schedule in line with customer requirements.
Team building, task allocation and ensuring timeliness and quality of deliverables.
Previous Experience Profile -----------------Tata Consultancy Services Limited
Project Billing operations, maintenance and support services (Billing, roaming, interconnect & Mediation), Provisioning.
Customer Airtel
Period From Sep, 2003 –December, 2004
Description Objectives of this project are to manage and lead day-to-day operational issues related with BSS Operation including Billing, Roaming, Interconnect, Mediation, and Provisioning.
Role Project Manager
Solution Environment BSS Post –paid Billing Operations.
Tools Billing, Roaming, Interconnect, Mediation, Provisioning, Service Fulfillment, Order Management.
Responsibilities Overall responsible for all the Post-paid operations including the following.
Configuration and modification of all new and existing duly approved bill plans in the system. Rating of post-paid CDRs in the system. Error handling of CDRs.
UAT of new configurations and up gradations in the system. Roaming operations. Invoice Generations. Pre & Post Bill runs check.
Reconciliation with other systems and post-paid billing system. Rating and Billing of Interconnect CDRs. Configuration and Operations of Mediation System.
Project Initiation, Planning, Estimation and defining operational/execution processes for the project.
Overseas Client Interaction and customer expectation management.
Ensuring timeliness and quality of deliverables by leading and motivating project team
Managing schedule, size, effort, cost and quality as per project plan.
Ensuring compliance to processes, standards, guidelines and measurements in terms of quality and schedule in line with customer
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 13 of 15
requirements.
Project performance monitoring and progress status reporting in terms of schedule, effort, quality and cost.
Team building, task allocation and ensuring timeliness and quality of deliverables.
Project Web-based Central Account System (CAS) application for Central Bank of India Regional Offices
Customer Central Bank of India
Period From April 02 to August 03
Description This is a web-based banking financial accounting application to calculate balance sheet and profit & loss for regional offices of the Bank
Role Project Leader
Solution Environment Window-XP Professional, Linux RH (7.1), Java/J2EE Framework
Tools Oracle8i, Toad, Websphere
Responsibilities Business process modeling and selecting the solutions in line with client requirements.
Preparation of Project Plan and defining operational processes for the project.
Requirement analysis, architecting and designing high level solution
Ensuring development according to design and architecture.
Team building, task allocation and tracking project progress in terms of scope, efforts, cost, schedule and quality.
Project planning, estimation, scheduling and monitoring
Ensuring compliance to processes and measurements in terms of quality and schedule and quality of deliverables through testing, validations and reviews
Project Web-based enterprise application for NYK, Lines, Japan for cargo management
Customer NYK, Lines (Japan)
Period From Oct 01 to March, 02
Description This application is meant for shipping company for their cargo management related activities.
Role Module Leader/Solution Designer
Solution Environment Window- NT, Java/J2EE (JSP, EJB), JavaScript, SQL, HTML
Tools Visio, IBM Visual Age for Java, Websphere, Oracle
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 14 of 15
Responsibilities Development of Web Based enterprise application using J2EE framework
Analysis, designing and architecting J2EE application using MVC Design Pattern.
Application Architecture definition
Providing technical directions to the team members
Preparation of UML Diagrams
Customer interaction
Ensuring Adherence to the design, software requirement document and processes for quality.
Project Product Lifecycle Management (PLM) solution implementation for product development in manufacturing domain to G.E.Aircraft Engine
Customer G.E.A.E.
Period From July, 2000 Till August, 2001
Role Team Member
Solution Environment HP-UX, Windows, MQL, Java/JSP
Tools e-matrix9, Oracle
Responsibilities Business process mapping and requirement gathering
Implementation and customization of PLM solution
Business schema design and development
E-Matrix environment setup and system administrator
Part, EBOM and change Management
Project PDM/PLM solutions implementation for manufacturing planning to Indian Navy for Ship Design System
Customer Indian Navy
Period From April, 1998 To April, 2000
Role Team Member
Solution Environment HP-UX, Window-98/NT, SQL, PL/SQL
Tools Metaphase, Oracle, Ansys, Catia
Responsibilities Product Data Management (PDM/PLM) Implementation and Customization.
Business Process modeling and requirement gathering
Requirement Analysis, design and development
Arvind Kumar Jaiswal,
E-Mail: [email protected] / Mobile: 09899549147
Page 15 of 15
System administrator and environment set up
Part, BOM and change management using system
Custom Integration and Tech Support
Previous Experience Profile – I.T. Division of Engineers India Limited
Project Project Management Software Tools Implementation, Configuration and customization
Period From Oct-1993 To May-1996
Role System Engineer
Solution Environment Windows
Tools Oracle, Visual Basic, PL/SQL,Primavera, MS Project, MS office
Responsibilities Creation and design of database for project management software
Design and development of various MIS reports Database back-up, configuration and administration
Software tools Implementation, Configuration and Customization