Respect vs. Money: Successful LSP-Freelancer Relationships

Respect vs. Money: Successful LSP-Freelancer Relationships

Gianni Davico

Tesi & testi S.a.s.

Gianni Davico 2

A word about me

Tesi & testi The book

Turin, Bologna, Rome, Santiago de Chile

Please be patient with my English!

Gianni Davico 3

Topics

1. Respect vs. Money

2. Features that make a translator a REAL pro

3. A real life example

4. Features that make a TC owner a REAL pro

5. A possible solution

Gianni Davico 4

Bologna – September 24, 2004

Gianni Davico 5

1. Respect vs. MoneyThat is: features vs. benefits “We are intellectuals” o

“I recently did a telephone interpretation [...] and have not been paid. I cannot get through to them neither by telephone nor by e-mail. [...] My previous job with them was not adequately compensated when one takes into consideration the humongous job I did for them.”

Gimme a break!

Gianni Davico 7

2. Features that make a translator a real PRO

IT aptitude Promptness in delivery Professionalism and courtesy Treat each customer

differently Give feedback!

Gianni Davico 8

3. A real life example: DE>IT patent translation

Priorities: Deadlines Quality (a given) Price (not decisive)

Gianni Davico 9

4. Features that make a TC owner a real PRO

“Ho guardato il nemico negli occhi, ed ero io”

1. Entrepreneurship2. Problem solving3. Staying informed

Gianni Davico 10

5. A possible solution TCs as the real “translators” I want to pay translators MORE,

not LESS Excellent service o

List of resources

Gianni Davico 11

Any questions?

Gianni Davico 12

Thank you!

Gianni Davico

[email protected]

http://brainfood.tesietesti.it/

Skype: gianni.davico