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Personal Resilience MAS Management Advisory Service www.mas.org.uk 0845 833 1597 www.mas.org.uk Speaker: Gary Hogman 1
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Resilient manager-gary-hogman-111025

May 13, 2015

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CMI Milburn

The Resilient Manager by Gary Hogman of MAS 25Oct11
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Page 1: Resilient manager-gary-hogman-111025

Personal Resilience

MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Speaker: Gary Hogman

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What is resilience?

“The capacity to mobilise personal features that enable individuals to:

tolerate, overcome, be enhanced by and prevent adverse events

and experiences”

MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

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Event Process

MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

X

A

B

C

D

ConteXt

Activating event

Personal features

Evaluation and meaning

Outcome

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ContextMASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Environment - work, home

Related roles - manager, mother

Related processes - decision making, caring

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EventsMASManagement Advisory Servicewww.mas.org.uk

Schemas - vignettes or scenes based on experiences

Schemas contain a context, actions and a way of responding

The schemas that we use daily mostly occur at a semiconscious level

Occasionally something changes and then we are placed on alert

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Personal Features:Observations

MASManagement Advisory Servicewww.mas.org.uk

- It is difficult for us to survive on our own- We act in relation to the context- We find controlling ourselves difficult- We often mask our thoughts and feelings- We find controlling others difficult- We judge others by their behaviour and what they say- We are good at false attributions

- We are hugely successful!

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MASManagement Advisory Servicewww.mas.org.uk

Personal Features:Selves

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EvaluationMASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

- Objective/Quantitative- Subjective/Qualitative- Equality/Fairness/Ethics- Groupthink- Past experiences- Expectations/Anticipation

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OutcomeMASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Inaction (inc. fear, learned helplessness, willful blindness)

Purposeful Action

Enforced Action

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The MowbrayWheel of Resilience

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A Resilience NarrativeVision

Self Determination

Interaction

Relationships

Problem Solving

Organisation

Self Confidence

Wide angle shot of the castle on the hill

Close-up of character walking towards it

Bartering with a fellow traveller

Sharing the load with new companions

Overcoming a challenge on route

Planning the final difficult stage

Being thanked by companions Reaching the castle!

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

What do you really, really, really want to do?

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Influential Activity (1) - Writing

ImaginationRehearsal (Memory)KineticArtifact

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MASManagement Advisory Servicewww.mas.org.uk

Values drive choices and decisions

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MASManagement Advisory Servicewww.mas.org.uk

LOVE

IntegrityWisdom

HealthFriendship

HonestyCreativity

Ethics

KnowledgeMoneyFaith

Growth

Passion

Pleasure

Power

Independence

CourageResponsibility

Security

Equality

Justice

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0845 833 1597 www.mas.org.uk

Interaction

Attentiveness

What question would you ask?

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MASManagement Advisory Servicewww.mas.org.uk

Assertiveness

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The Bathroom MirrorExercise

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www.mas.org.uk

Influential Activity (2) - Self Talk

AND

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Necessary

Varied

Key relationship(s)

Reciprocal friendships

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Your expectations of them

Their expectations of you

MASManagement Advisory Servicewww.mas.org.uk

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Try to like problems, even if you find them difficult

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MASManagement Advisory Servicewww.mas.org.uk

Problem Solving

Imagination

Listening

Logic

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Influential Activity (3) - Imagination

CatastrophisingPositive thinkingSport

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MASManagement Advisory Servicewww.mas.org.uk

Know where you are...

168 - how to get more out of life

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Influential Activity (4) - Triple Loop Learning

Application

Introduction of Idea

Reinforcement

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MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

Confidence breeds confidence

Self confidence is being able to control your anxiety

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0845 833 1597 www.mas.org.uk

RelaxationBreathing Exercises

-diaphragmatic-walking-imagery

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Thank you

MASManagement Advisory Servicewww.mas.org.uk

0845 833 1597 www.mas.org.uk

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