Residential safety office_business analysis_project

Project By,•Kaustubh Pathak•Nisha Selvarajan•Pratik Zingade•Fenil Gandhi•Nilesh Padwal•Pragati Dhavaleshwar

RSO is core component of Northeastern University security investment working for 24*7 for 365 days.

Daily Activities involve many residents, proctors and supervisors interaction with system which is tedious with existing paper based system

Lack of co-ordination between them causes many problems like improper shift distribution, shift blocking, too many shift drops in peak time etc.

Also recruitment process is unstructured and does not provide equal opportunity employment

Paperwork is crucial in existing system which require lots of maintenance, rework

For every week all documents need to be scrutinized for no shows, memos without any mistake.

Changes in dorm rules and banned list may not be properly understood by the proctors

Incoordination between dorm resident assistant's and proctors

Most important all this resulting in waste of time and money!

As a critical need of alternative for paper based system, this GoGreen solution is suggested.

Less usage of papers and more usage of data inside it.

Centralized system for all visible data using database.

Business intelligence through the implemented database like reports, charts, future projections, efficient proctors, amount of breaks allotted etc.

Better recruitment process and well educated proctor through online training and material

Better shift allocation

Proper coordination between proctors and residents

This will help in better dorm management

Proper regulation in proctor and supervisor recruitment

Transparent system for all employees through reviews and complaints to increase employee satisfaction.

Removal of all overheads like review sign-in sheets, finding no shows, writing memos and maintaining them

Most important increase in revenue with efficient time management.

Business Layer

Presentation Layer

Shift

Management

Role Based

Dashboard

Recruitment

and TrainingOnline Sign

in sheetsTimesheet

Filling

Shift pickup, drop,

allocation. Fill

Availability

Recent Shifts, No

shows, Leave and

profile

Online exams and

induction, Online

documents

Real Time sign in

sheet, review and

online memos

Timesheet filling

application

integrated with

university

Database Layer

University and

RSO database

University Data

warehouse

Shift

Scheduling

Recruitment

Online Sign

in Sheets

Timesheet

submission

.

. n

.

Recruitment process. Submit application form, training materials, Online exams &results.

Daily summary work: Submit and view the sign in sheets, View History of summary work.

Memos and write-ups: Submit and View memo &Write-ups online. View banned list entry.

Efficient Shift and Break Management: Workstations allocation. Shift conflicts and swap board blocking. View schedules, Email Notification , Pick shift.

Resource Management: Timesheet, Emergency situations and disciplinary actions, View maps.

Data Storage : should make use of database which is scalable, reliable etc.

Data De-Identification

Data not to be de-identified

Data Validation: Data stored should have appropriate evidence to support it.

User Access

Auditing

Usability: Understandability, Learnable, Operable, Attractive

Reliability

Performance

Supportability- Adaptability, Compatibility, Validity, etc.

How the users will benefit fromthis new system?

Motorola DynaTAC 8000X Does this phone need a name ??

Important Changes

The best part happening to RSO is that it has a Green footprint. All those paperwork has now moved on to Paperless System.

From the user’s point of view, applying for a new position has become easy and the user can now apply online instead of filling forms and thinking about the good handwriting .

The breaks will be managed and every request is now done online, so all user actions will be tracked during the shift and every data is recorded.

Easy accessibility in finding unknown locations. Every information is now available on the website.

No waiting for special instructions after the shift gets assigned.

The Algorithm is more developed to ensure that the user will get desired 20 hours in a week.

Release Effort For Release 2

Cumulative Flow

Burn Down Chart

Actors

• Only once who are eligible to apply for proctor position

Students

• The main responsibility of a proctor is to monitor students and their guests entering the dorm

Proctors

• The main responsibility of a supervisor is to ensure proper working of each workstation

Supervisors

• Manager is responsible to ensure sufficient and proper workforce and maintain security of all the dorms

Managers

Use Case - Student

• Apply Online

• Schedule Interview

• Study Material

• Give Test

Recruitment Process

Check up deadlines

Use Case - Proctor

• Guest Sign In

• Incident Reporting

• Work station assignment

Workstation Management

• Write ups & appeals

Proctor Performance Profile

• Pick up/drop off/Exchange shifts

• Availability

Shift Management

Use Case - Supervisor

• Ensure workstation assignment

• Check for break request

• Write ups and commendable

Workstation Management

• Go Through incidents reported

• NUPD details

• Lock out details

Incident Management

Shift Management

Use Case - Manager

• Check for proctors needed

• Recruitment process

• Hire proctors/ supervisor

HR Management

• Update Banned List & Memos

Workstation Management

• Review Incidents

• Review write ups

• Proctor/supervisor performance review

• Probate proctor/supervisor

Quality Management

• Update Training Material

• Notify Deadlines

Other

High Level Use Case

Use Case – Recruitment Process

Use Case - Shift Allocation

Use Case - Proctor

Use Case - Manager

Use Case - Supervisor

Use Case - Student

Activity Diagram – Hiring Process

Activity Diagram – Shift Exchange