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Resident Community Engagement: Experiences at 3 Programs Debra Gould, MD, MPH – Central Washington Family Medicine Residency Jacqueline Wong, MD – Swedish Family Medicine-Cherry Hill Teresa Wallace, MD – Valley Family Medicine Patricia Stern, PhD – Valley Family Medicine WWAMI Network Webinar | August 3, 2016
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Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

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Page 1: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

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Resident Community Engagement:

Experiences at 3 Programs •  Debra Gould, MD, MPH – Central Washington Family Medicine Residency •  Jacqueline Wong, MD – Swedish Family Medicine-Cherry Hill

•  Teresa Wallace, MD – Valley Family Medicine •  Patricia Stern, PhD – Valley Family Medicine

WWAMI Network Webinar | August 3, 2016

Page 2: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Yakima  

Ellensburg  

Debra  A.  Gould  MD,  MPH  

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Yakima  8,8,8  

Ellensburg  2,2,2  

Yakima  Community:  PopulaAon  –  93K            White  –  52%;              LaAno  –  41%              AI  –  2%  Child  in  poverty  –  30%  %  GraduaAon  –  72%  Agriculture    

Ellensburg  Community:  PopulaAon  –  19K            white  –  86%            LaAno  –  9.7%            AI  –  1%  Child  in  poverty  –  19%  %  GraduaAon  –  77%  Agriculture/CWU  

10,  10,  10    

CHC  

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CollaboraAon  with  Public  Health        

R2  Community  Medicine  (Month  Group  Project)    

Ambulatory  Family  Medicine  RotaAon  (Longitudinal  RotaAon  Experience)  

Page 5: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency
Page 6: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

DescripAon  –  A]end  Needle  Exchange  Van    •  Longitudinal  •  Ambulatory  Family  Medicine  Month  –  R2,  R3  yrs.  •  Two  ½  days  per  rotaAon  •  Wri]en  Assignment  -­‐  (PC-­‐3,  SBP-­‐3,  SBP-­‐4,  PROF-­‐1,  C-­‐3)  

Page 7: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

DescripAon  –  A]end  Needle  Exchange  Van    •  Longitudinal  •  Ambulatory  Family  Medicine  Month  –  R2,  R3  yrs.  •  Two  ½  days  per  rotaAon  •  Wri]en  Assignment  -­‐  (PC-­‐3,  SBP-­‐3,  SBP-­‐4,  PROF-­‐1,  C-­‐3)  

Community  Gains  •  I&D  abscesses;  vaccinaAons  •  Compassionate  Care  (vs.  ED)  •  Educate  Physicians  about  IVDU  &  Harm  ReducAon  Strategies  

Page 8: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

DescripAon  –  A]end  Needle  Exchange  Van    •  Longitudinal  •  Ambulatory  Family  Medicine  Month  –  R2,  R3  yrs.  •  Two  ½  days  per  rotaAon  •  Wri]en  Assignment  -­‐  (PC-­‐3,  SBP-­‐3,  SBP-­‐4,  PROF-­‐1,  C-­‐3)  

Community  Gains  •  I&D  abscesses;  vaccinaAons  •  Compassionate  Care  (vs.  ED)  •  Educate  Physicians  about  IVDU  &  Harm  ReducAon  Strategies  

Barriers  •  LocaAon  –  mobile  unit  •  SAgma  

Page 9: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency
Page 10: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

DescripAon    •  Topic  chosen  in  collaboraAon  with  

YHD  (community  liason)  •  First  month  of  R2  year  •  Three  ½  days  per  week    •  DidacAc  presentaAon  -­‐4th  week  -­‐

(PC-­‐3,  SBP-­‐3,  PROF-­‐2)  

Page 11: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

DescripAon    •  Topic  chosen  in  collaboraAon  with  

YHD  (community  liason)  •  First  month  of  R2  year  •  Three  ½  days  per  week    •  DidacAc  presentaAon  -­‐4th  week  -­‐

(PC-­‐3,  SBP-­‐3,  PROF-­‐2)  

Community  Gains  •  Help  with  a  Community  Project,  surveys,  

needs  assessments  •  Residents  become  more  familiar  with  the  

neighborhoods  where  paAents  live  •  PresentaAons  to  local  government  (city  

council)  -­‐  influence  

Page 12: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

DescripAon    •  Topic  chosen  in  collaboraAon  with  

YHD  (community  liason)  •  First  month  of  R2  year  •  Three  ½  days  per  week    •  DidacAc  presentaAon  -­‐4th  week  -­‐

(PC-­‐3,  SBP-­‐3,  PROF-­‐2)  

Community  Gains  •  Help  with  a  Community  Project,  surveys,  

needs  assessments  •  Residents  become  more  familiar  with  the  

neighborhoods  where  paAents  live  •  PresentaAons  to  local  government  (city  

council)  -­‐  influence  

Barriers  •  CoordinaAon  with  stakeholders  •  Timing  •  Clarifying  expectaAons  

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Swedish Cherry Hill

Jacqueline Wong

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Swedish Cherry Hill Family Medicine

u  Seattle, Washington

u  12/12/12

u  Multiple continuity clinics

u  Cherry Hill

u  Seattle Indian Health Board

u  Seamar

u  Carolyn Downs

u  International Community Health Services

Page 15: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Goals

u  Learn sociocultural aspects of patient care

u  Integrate into a community and participating in its organizations

u  Coordinate a community’s health resources in the care of patients

u  Identify and intervene in a community’s health problems

Page 16: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Community Medicine

u  Didactic learning in orientation

u  R-1 month long rotation

u  R-2 and R-3 longitudinal curriculum

Page 17: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Orientation

u  Walking tour of the community

u  Didactic lectures

Page 18: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

R-1 Rotation

u  Shadowing experiences

u  Detox and treatment center for substance abuse

u  Methadone clinic

u  Legal clinic

u  Immigration and naturalization classes

u  Short term/crisis housing for adolescents

u  Direct service

u  Residential six month treatment center for pregnant and parenting women with chemical dependency

u  Needle exchange

u  Foodbank

u  Day center and transitional housing for homeless adolescents

u  Inpatient psychiatry

u  Independent study

u  Continuity clinic

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Longitudinal curriculum – R2

u  Monthly workshops led by community organizer

u  Class project

u  Home visits

u  Relational meetings

Page 20: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Longitudinal curriculum – R3

u  Monthly meeting with community organizer

u  Relational meetings

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Benefits to community

u  Residents and community learn about each other

u  Community organizations receive medical services on site

u  Residents channel energy towards actual community needs

u  Encourages residents to use their standing to work for change that benefits the community

u  On going projects allow momentum to build long term and sustain change

Page 22: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Barriers

u  High turnover rates in community organizations

u  Less flexible rotation within residency

u  Need for faculty to precept at community sites

u  Logistics of practicing medicine off site

u  Less flexibility for individual resident projects

u  Off hours relational meetings

Page 23: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Thank you!

Page 24: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

Valley  Family  Medicine  Renton,  Washington  

 

 

v  Teresa  Wallace,  M.D.  

v  Patricia  Stern,  Ph.D.  

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Valley  Family  Medicine  (VFM)      

ì  VFM  Residency  is  a  community  based  8-­‐8-­‐8  program  

ì  Valley  Medical  Center  is  our  ins=tu=onal  host  and  we  are  a  UW  Medical  affiliate  

ì  Located  in  Renton,  Washington    ì  Puget  Sound  Region,  12  miles  South  of  SeaJle,  at  the  southern  end  of  Lake  

Washington  ì  15  minutes  East  of  Sea-­‐Tac  Interna=onal  Airport  

ì  Diverse  pa=ent  pop  (SES,  Country  of  Origin,  Ethnicity,  and  Languages)  

ì  Kent  School  District  serves  150  different  languages  

ì  The  United  Na=ons  /  Interna=onal  Rescue  CommiJee  designated  South  King  County  as  a  major  refugee  reloca=on  center  

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VFM  Patient  Population  

ì  In  response  to  our  changing  community,  we  wanted  to  develop  a  system  that  would  allow  for  physician  learning  while  caring  for  our  diverse  pa=ent  popula=on.  

ì  We  started  a  Refugee  Medicine  Clinic  that  is  run  by  the  second  year  class.  

ì  Ini=al  teaching  is  done  in  a  2  hour  workshop  at  the  end  of  their  first  year  of  residency.  

ì  They  are  precepted  during  the  clinic  by  the  same  faculty  who  teach  the  workshop.  

ì  We  are  also  developing  a  lecture  series  on  immigrant/refugee  health,  that  is  given  at  noon  =me.  

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VFM  Refugee  Clinic      

Objectives  

ì  Introduc=on  to  refugee/immigrant  medicine.  

ì  Overview  of  VOLAG  reseJlement  process.  

ì  Understand  SKCPHD  evalua=on  labs  and  behavioral  health  screening.  

ì  Overview  of  immuniza=ons  and  screening  tests  for  refugee  pa=ents.  

ì  Educate  about  common  infec=ous  diseases  affec=ng  pa=ents  from  refugee  camps.  

ì  Review  behavioral  health  resources  and  screening.  

VFM Refugee Intake Clinic

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VFM  Refugee  Intake  Clinic      

Goals  

ì  Improve  understanding  of  refugee  immuniza=on  and  health  screenings.  

ì  Organize  medical  care  for  newly  arrived  refugees.  

ì  Broaden  our  scope  of  medicine  –  become  familiar  with  immigrant  and  interna=onal  health.  

ì  Cul=vate  stronger  ownership  and  rela=onships  with  our  pa=ents  from  foreign  countries.  

ì  Decrease  medical  mistakes  and  negligence  within  a  complicated  medical  popula=on.  

ì  Enhance  our  cultural  competencies.  

ì  Take  care  of  our  community.  

VFM Refugee Intake Clinic

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VFM  Refugee  Intake  Clinic      

Summary  

Challenges  

ì  Variability  of  refugee  arrivals  

ì  Variability  of  VOLAG  referrals  

ì  Administra=ve  =me  to  coordinate  with  VOLAGs  

Strengths  

ì  Increased  competency  in  refugee  health  care  

ì  Dedicated  clinical  =me  to  provide  complex  health  care  services  

         

     Contact:    [email protected]  

 

VFM Refugee Intake Clinic

Page 30: Resident Community Engagement - University of …...Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency

VFM  Cultural  Humility  Workshop  

ì  90  minute  R1/R2  Workshop    ì  Facilitated  by  Dan  Herman,  MD  and  Patricia  Stern,  Ph.D.  

ì  Curriculum:    Behavioral  Science  and  Popula=on  Health    

ì  Residents  are  pre-­‐assigned  a  specific  cultural  group  to  research  ì  Given  explicit  instruc=ons  to  create  a  brief  presenta=on  

and  highlight  teaching  pearls  

ì  We  feature  a  guest  speaker  from  ‘World  Relief’  

ì  Each  resident  is  given  7  minutes  to  present  a  cultural  group  

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VFM  Cultural  Humility  Workshop    Instructions  

Include  the  most  surprising  learning  points  that  you  discovered.  Suggested  components  include:  

1.  Map  illustra=ng  geographic  context  

2.  Recent  poli=cal  history  contribu=ng  to  U.S.  migra=on  

3.  Na=ve  languages  and  religious  prac=ces  

4.  Beliefs  about  health  and  illness  

5.  Specific  health  risks  &  recommended  screening  tests  

6.  Websites  w/  translated  pa=ent  educa=on  materials  

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VFM  Cultural  Humility  Workshop      Group  Assignments  

Each  resident  was  assigned  one  of  the  following  cultural  groups:  

ì  Ukrainian  Refugees  

ì  Burmese  Refugees  (Myanmar)  

ì  Afghani  Refugees  

ì  Somali  Refugees  

ì  Iraqi  Refugees  

ì  Nepali  Speaking  Bhutanese  Refugees  

ì  American  Samoa,  Pacific  Islanders  

ì  Hearing  Impaired  Pa=ents  

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VFM  Cultural  Humility  Workshop    Resources  

ì  Mul=lingual  Screening  Tools  

ì  Mul=lingual  Pa=ent  Educa=on  Materials  

ì  Local  Resources  

ì  Refugee  Informa=on  

ì  Cultural  Topics  

ì  Language  Tools  and  Addi=onal  Pa=ent  Educa=on  Translated  Materials  

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VFM  Cultural  Humility  Workshop    Summary  

Challenges  ì  Time  constraints  -­‐  resident  presenta=ons  are  limited  to  7  minutes  ì  Guard  against  reducing  cultural  groups  to  stereo-­‐types  ì  Variability  of  guest  speakers    ì  Year  to  year,  resident  presenters  and  topics  must  be  tracked  to  

prevent  duplica=on  of  experience  ì  Website  and  resource  informa=on  requires  frequent  upda=ng  

Strengths  ì  Ac=ve  learning  format  ì  Enhance  resident  and  faculty  knowledge  of  cultural  groups  and  

resources  ì  Enjoyable  and  well  rated  by  residents  

                             Contact:    [email protected]  

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Q&A •  Debra Gould, MD, MPH – Central Washington Family Medicine Residency

•  Jacqueline Wong, MD – Swedish Family Medicine-Cherry Hill

•  Teresa Wallace, MD – Valley Family Medicine

•  Patricia Stern, PhD – Valley Family Medicine