Resident Community Engagement: Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency • Jacqueline Wong, MD – Swedish Family Medicine-Cherry Hill • Teresa Wallace, MD – Valley Family Medicine • Patricia Stern, PhD – Valley Family Medicine WWAMI Network Webinar | August 3, 2016
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Resident Community Engagement:
Experiences at 3 Programs • Debra Gould, MD, MPH – Central Washington Family Medicine Residency • Jacqueline Wong, MD – Swedish Family Medicine-Cherry Hill
• Teresa Wallace, MD – Valley Family Medicine • Patricia Stern, PhD – Valley Family Medicine
WWAMI Network Webinar | August 3, 2016
Yakima
Ellensburg
Debra A. Gould MD, MPH
Yakima 8,8,8
Ellensburg 2,2,2
Yakima Community: PopulaAon – 93K White – 52%; LaAno – 41% AI – 2% Child in poverty – 30% % GraduaAon – 72% Agriculture
Ellensburg Community: PopulaAon – 19K white – 86% LaAno – 9.7% AI – 1% Child in poverty – 19% % GraduaAon – 77% Agriculture/CWU
10, 10, 10
CHC
CollaboraAon with Public Health
R2 Community Medicine (Month Group Project)
Ambulatory Family Medicine RotaAon (Longitudinal RotaAon Experience)
DescripAon – A]end Needle Exchange Van • Longitudinal • Ambulatory Family Medicine Month – R2, R3 yrs. • Two ½ days per rotaAon • Wri]en Assignment -‐ (PC-‐3, SBP-‐3, SBP-‐4, PROF-‐1, C-‐3)
DescripAon – A]end Needle Exchange Van • Longitudinal • Ambulatory Family Medicine Month – R2, R3 yrs. • Two ½ days per rotaAon • Wri]en Assignment -‐ (PC-‐3, SBP-‐3, SBP-‐4, PROF-‐1, C-‐3)
Community Gains • I&D abscesses; vaccinaAons • Compassionate Care (vs. ED) • Educate Physicians about IVDU & Harm ReducAon Strategies
DescripAon – A]end Needle Exchange Van • Longitudinal • Ambulatory Family Medicine Month – R2, R3 yrs. • Two ½ days per rotaAon • Wri]en Assignment -‐ (PC-‐3, SBP-‐3, SBP-‐4, PROF-‐1, C-‐3)
Community Gains • I&D abscesses; vaccinaAons • Compassionate Care (vs. ED) • Educate Physicians about IVDU & Harm ReducAon Strategies
Barriers • LocaAon – mobile unit • SAgma
DescripAon • Topic chosen in collaboraAon with
YHD (community liason) • First month of R2 year • Three ½ days per week • DidacAc presentaAon -‐4th week -‐
(PC-‐3, SBP-‐3, PROF-‐2)
DescripAon • Topic chosen in collaboraAon with
YHD (community liason) • First month of R2 year • Three ½ days per week • DidacAc presentaAon -‐4th week -‐
(PC-‐3, SBP-‐3, PROF-‐2)
Community Gains • Help with a Community Project, surveys,
needs assessments • Residents become more familiar with the
neighborhoods where paAents live • PresentaAons to local government (city
council) -‐ influence
DescripAon • Topic chosen in collaboraAon with
YHD (community liason) • First month of R2 year • Three ½ days per week • DidacAc presentaAon -‐4th week -‐
(PC-‐3, SBP-‐3, PROF-‐2)
Community Gains • Help with a Community Project, surveys,
needs assessments • Residents become more familiar with the
neighborhoods where paAents live • PresentaAons to local government (city
council) -‐ influence
Barriers • CoordinaAon with stakeholders • Timing • Clarifying expectaAons
Swedish Cherry Hill
Jacqueline Wong
Swedish Cherry Hill Family Medicine
u Seattle, Washington
u 12/12/12
u Multiple continuity clinics
u Cherry Hill
u Seattle Indian Health Board
u Seamar
u Carolyn Downs
u International Community Health Services
Goals
u Learn sociocultural aspects of patient care
u Integrate into a community and participating in its organizations
u Coordinate a community’s health resources in the care of patients
u Identify and intervene in a community’s health problems
Community Medicine
u Didactic learning in orientation
u R-1 month long rotation
u R-2 and R-3 longitudinal curriculum
Orientation
u Walking tour of the community
u Didactic lectures
R-1 Rotation
u Shadowing experiences
u Detox and treatment center for substance abuse
u Methadone clinic
u Legal clinic
u Immigration and naturalization classes
u Short term/crisis housing for adolescents
u Direct service
u Residential six month treatment center for pregnant and parenting women with chemical dependency
u Needle exchange
u Foodbank
u Day center and transitional housing for homeless adolescents
u Inpatient psychiatry
u Independent study
u Continuity clinic
Longitudinal curriculum – R2
u Monthly workshops led by community organizer
u Class project
u Home visits
u Relational meetings
Longitudinal curriculum – R3
u Monthly meeting with community organizer
u Relational meetings
Benefits to community
u Residents and community learn about each other
u Community organizations receive medical services on site
u Residents channel energy towards actual community needs
u Encourages residents to use their standing to work for change that benefits the community
u On going projects allow momentum to build long term and sustain change
Barriers
u High turnover rates in community organizations
u Less flexible rotation within residency
u Need for faculty to precept at community sites
u Logistics of practicing medicine off site
u Less flexibility for individual resident projects
u Off hours relational meetings
Thank you!
Valley Family Medicine Renton, Washington
v Teresa Wallace, M.D.
v Patricia Stern, Ph.D.
Valley Family Medicine (VFM)
ì VFM Residency is a community based 8-‐8-‐8 program
ì Valley Medical Center is our ins=tu=onal host and we are a UW Medical affiliate
ì Located in Renton, Washington ì Puget Sound Region, 12 miles South of SeaJle, at the southern end of Lake
Washington ì 15 minutes East of Sea-‐Tac Interna=onal Airport
ì Diverse pa=ent pop (SES, Country of Origin, Ethnicity, and Languages)
ì Kent School District serves 150 different languages
ì The United Na=ons / Interna=onal Rescue CommiJee designated South King County as a major refugee reloca=on center
VFM Patient Population
ì In response to our changing community, we wanted to develop a system that would allow for physician learning while caring for our diverse pa=ent popula=on.
ì We started a Refugee Medicine Clinic that is run by the second year class.
ì Ini=al teaching is done in a 2 hour workshop at the end of their first year of residency.
ì They are precepted during the clinic by the same faculty who teach the workshop.
ì We are also developing a lecture series on immigrant/refugee health, that is given at noon =me.
VFM Refugee Clinic
Objectives
ì Introduc=on to refugee/immigrant medicine.
ì Overview of VOLAG reseJlement process.
ì Understand SKCPHD evalua=on labs and behavioral health screening.
ì Overview of immuniza=ons and screening tests for refugee pa=ents.
ì Educate about common infec=ous diseases affec=ng pa=ents from refugee camps.
ì Review behavioral health resources and screening.
VFM Refugee Intake Clinic
VFM Refugee Intake Clinic
Goals
ì Improve understanding of refugee immuniza=on and health screenings.
ì Organize medical care for newly arrived refugees.
ì Broaden our scope of medicine – become familiar with immigrant and interna=onal health.
ì Cul=vate stronger ownership and rela=onships with our pa=ents from foreign countries.
ì Decrease medical mistakes and negligence within a complicated medical popula=on.
ì Enhance our cultural competencies.
ì Take care of our community.
VFM Refugee Intake Clinic
VFM Refugee Intake Clinic
Summary
Challenges
ì Variability of refugee arrivals
ì Variability of VOLAG referrals
ì Administra=ve =me to coordinate with VOLAGs
Strengths
ì Increased competency in refugee health care
ì Dedicated clinical =me to provide complex health care services
Each resident was assigned one of the following cultural groups:
ì Ukrainian Refugees
ì Burmese Refugees (Myanmar)
ì Afghani Refugees
ì Somali Refugees
ì Iraqi Refugees
ì Nepali Speaking Bhutanese Refugees
ì American Samoa, Pacific Islanders
ì Hearing Impaired Pa=ents
VFM Cultural Humility Workshop Resources
ì Mul=lingual Screening Tools
ì Mul=lingual Pa=ent Educa=on Materials
ì Local Resources
ì Refugee Informa=on
ì Cultural Topics
ì Language Tools and Addi=onal Pa=ent Educa=on Translated Materials
VFM Cultural Humility Workshop Summary
Challenges ì Time constraints -‐ resident presenta=ons are limited to 7 minutes ì Guard against reducing cultural groups to stereo-‐types ì Variability of guest speakers ì Year to year, resident presenters and topics must be tracked to
prevent duplica=on of experience ì Website and resource informa=on requires frequent upda=ng
Strengths ì Ac=ve learning format ì Enhance resident and faculty knowledge of cultural groups and