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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 1
RESEARCH
METHODOLOGY
(Business Research Methods)
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 2
Decision-Making
Decision-Making is the process of resolving aproblem or choosing amongst alternative
opportunities
What is the problem or opportunity?
How much Information is available?
What Information is needed?
Decision-Making
Situation
Complete
Certainty
Absolute
Ambiguity
Value of Research
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 3
Certainty, Uncertainty, Ambiguity
Certainty Decision-maker has all the requisiteinformation concerning the business problem (oropportunity). Research may be unnecessary. Completecertainty about the future is rare in practice
Uncertainty General nature of the business problem isclear but information about alternative courses of actionis incomplete as are the events which may occur.Research may be a potentially valuable tool here
Ambiguity Nature of the problem to be solved isunclear. Objectives are vague and alternatives difficult todefine. Research may be a useful excercise
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 4
Types of Research
Exploratory Research:
undertaken with the aim of clarifying ambiguous problems
general problems usually known but not sufficiently
understood the purpose is to get more information, not to uncover
specific courses of action (subsequent research)
Determining a specific course of action to follow is not a
purpose of exploratory research!
Example: Child-Care support programme for employees
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 5
Types of Research
Descriptive Research:
undertaken with the aim of determining the characteristics
of a population or phenomenon
Previous knowledge of problem exists High degree of precision or accuracy required
Examples:
Who are the main consumers of organic foods?
How many students read the prescribed course literature?
Where do most holiday-makers travelling overseas go?
When do petrol stations tend to raise their prices?
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 6
Types of Research
Causal Research:
undertaken with the aim of identifying cause and effect
relationships amongst variables
are normally preceeded by exploratory and descriptiveresearch studies
Often difficult to determine because of the influence of
other variables (concommitant Variation and the presence
of other hidden variables)
Example: Higher ice-cream consumption causes more
people to drown (indicative of a causal relationship (?))
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Stages in the Research Process
Define
Problem
Planning aResearch Design
Planning
a Sample
Gathering
the Data
Processing and
Analysing the Data
Conclusionsand Report
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 8
Forward and Backward Linkages
Forward Linkage The earlier stages of a researchproject determine the design at a later stage
Example: The goal of the research project will determine
the selection of the sample and the way data is collected
Backward Linkage The later stages of a researchproject determine how its earlier stages are conducted
Example: The company executives require certainspecific information which the researcher anticipates andfor which he or she plans the data collection and analysissteps accordingly
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 9
Flowcharting the Research Process (1)
Problem Discovery
Secondary (historical) data
Pilot Study
Experience Survey
Case Study
Problem Definition
(Statement of research objectives)
Selection of
exploratory
research technique
Selection of
basic research
method
Survey (Interview, Questionnaire)
Experiment (Laboratory, Field)
Secondary Data Study
Observation
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 10
Flowcharting the Research Process (2)
Survey (Interview, Questionnaire)
Experiment (Laboratory, Field)
Secondary Data Study
Observation
Sample Design
Probability
Sampling
Non-Probability
Sampling
Collection of Data (Fieldwork)
Editing and Coding Data
Data Processing and Analysis
Interpretation of Findings
Report
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 11
Ethical Considerations in Business
Research Ethics & Morals
Societal norms and values
Divergent perceptions of what is considered
ethical and unethical
What is ethical in business research?
Ethical Guidelines and professional
associations
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 12
Ethical Interfaces in Business Research
Subjects Rights
Researchers Obligation
Researchers Rights
Clients Obligation
Researchers Obligation
Clients Rights
Researchers Rights
Subjects Obligation
Research
SubjectResearcher
Research
Sponsor
Subjects Rights & Clients Obligation
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 13
Ethical Behavior Considerations:
Research Subjects Truthfulness in giving information to the researcher if a
research subject or respondent gives his or her consentto participate in a research study
Sustained cooperativeness with the researcherthroughout the course of the research study
Adhere to responsibility if informed consent is given tothe researcher
State any constraints or limitations in advance
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Ethical Behavior Considerations:
Research Sponsors No request for submission of competitive bids by
researchers if selection of the researcher has already
been made
Avoid manipulation and influencing of the researcher
with a view to discrediting individuals or organizations
The conclusions drawn from research work should be
consistent with the data and not influenced by other
undesirable conditions or motives Observe the confidentiality of the research subjects and
researcher
Avoid Advocacy Research
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MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 16
The Menace of Plagiarism
Please read the CIIT Academic Honesty
Policycompiled by Mr. Laeeq-ur-Rehman
Khan which is distributed in this class as a
separate sheet
ZERO TOLERANCE (and ZERO MARKS)
for cheating and plagiarism at COMSATS
Institute of Information Technology!