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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 1

    RESEARCH

    METHODOLOGY(Business Research Methods)

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 2

    What is Research? (1)

    There are many accepted definitions for the termresearch, for example:

    Research is an active, diligent and systematic process of inquiry in order to discover, interpret or revise facts,events, behaviours, or theories, or to make practicalapplications with the help of such facts, laws or theories.

    The term research is also used to describe thecollection of information about a particular subject

    (Encyclopedia Wikipedia)

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 3

    What is Research? (2)

    Other insightful definitions of research are:

    Systematic, intensive, patient study and investigation in some fieldof knowledge, usually employing the techniques of hypothesis and

    experiment, whose purpose is to reveal new facts, theories, or principles

    Means a systematic investigation, including research development,testing and evaluation, designed to develop or contribute togeneralizable knowledge

    Systematic study directed toward more complete scientificknowledge or understanding of the subject studied

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 4

    Types and Scope of Research

    TYPES OF RESEARCHBASIC APPLIED

    Research is undertaken in numerous scientific disciplines, e.g.:

    Natural / Physical Sciences

    Social Sciences

    Management Sciences

    Humanities

    Non-Specificity Specificity

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 5

    The Dimensions of Research

    RESEARCH

    Theories

    Propositions

    Concepts

    Hypotheses

    Empiricism

    DeductiveReasoning

    InductiveReasoning

    Scientific Method

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 6

    What is a Theory? (1)

    Zikmund (p. 41) has defined a theory as a coherent set of generalpropositions, used as principles of explanation of the amount of theapparent relationships of certain observed phenomona

    Concepts (or constructs) are the basic building blocks of theorydevelopment. A concept (or construct) is a generalized idea about aclass of objects, attributes, occurrences, or processes that havebeen given a name. A concept (or construct) may vary in terms of the level of abstraction

    Examples: Productivity, Leadership, Morale, Assets, Inflation

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    What is a Theory? (2)

    A proposition is a statement concerned with the relationshipbetween concepts. It asserts a universal connection and logicallinkage between concepts. Propositions are at a higher level of abstraction than concepts

    Example: Smoking is injurious to health

    Hypotheses are propositions which are empirically testable. They

    are usually concerned with the relationships between variables

    Example: Increasing salary by 10% will double the production

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    The Abstraction Ladder

    Observations of Objects,Events and Occurrences (Reality)

    Concepts / Constructs

    Propositions

    Theory

    Levels of Abstraction

    Empirical Level

    Abstract Level

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 9

    Qualities of a Good Theory (1)

    A theory is a good theory if it satisfies tworequirements. It must accurately describe alarge class of observations on the basis of a

    model that contains only a few arbitraryelements. And it must make definite predictionsabout the result of future observations

    Stephen Hawking, A Brief History of Time, 1988

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 10

    Qualities of a Good Theory (2)

    Often, competing theories are put forth to explain certainphenomena. One cannot really be 100% certain that agiven theory is correct because, no matter on how manyoccasions the results of experiments agree with thetheory, there may come an occasion when some do not

    Theories must be:Objective

    Verifiable (i.e. within the accepted margins of error)Falsifiable / disprovable

    Good theories must understand, explain and predict

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    Example of a Theory: Voluntary Job Turnover Labour market conditions, number of

    organizations, personal characteristics,And other partial determinants

    of ease of movement

    Perceived ease of movement (e.g.Expectation of finding alternatives,

    unsolicited opportunities)

    J o

    b P e r f o r m a n c e

    Perceived desirability of movement

    (e.g. job satisfaction)

    Equity of pay, job complexity, participationIn decision-making, and other partial

    Determinants of desirability of movement

    IntentionToQuit

    VoluntaryJob

    Turnover

    Zikmund, pp. 44 - 45

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 13

    Inductive Reasoning

    Observation

    Pattern

    Tentative Hypothesis

    Theory

    Using inductive reasoning, onestarts with a specific observationas the basis for which we develop

    a general pattern and tentativehypothesis as the foundation

    of a theory

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 14

    The Scientific Method

    The scientific method is basically an overarchingperspective on how scientific investigations should beundertaken. It can, in effect, be considered as acomplete set of principles and methods that help

    researchers in all scientific disciplines obtain valid resultsfor their research studies, and which includes theprovision of clear and universally accepted guidelines for acquiring, evaluating and communicating information in

    the context of a research study

    The goals of scientific research are, broadly speaking, tounderstand, explain and predict

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 15

    Elements of the Scientific Method

    Empirical ApproachObservationQuestionsHypothesesExperimentsAnalysisConclusionReplication

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 16

    Elements of the Scientific Method(Empirical Approach)

    Evidence-based approach. The guiding principlebehind all research conducted in accordance

    with the scientific method

    Data derived from direct, systematic and careful

    observation and experimentation (as opposed tospeculation, intuition, opinions, hunches, gutfeeling)

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 17

    Elements of the Scientific Method(Observation)

    Awareness of the real / physical / social world in whichwe exist. This, in turn, gives rise to questions as thebasis for research studies or investigations

    Operational Definitions Ensures consistency whenresearchers talk about or are interested in undertaking or replicating research on the same phenomenon.

    Example: What is exercise?

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    Elements of the Scientific Method(Questions)

    Making an answerable question out of a research idea.The question must be answered using available andestablished scientific research techniques and

    procedures. Scientific Analysis should not be attemptedon questions which cannot be answered

    Example of an answerable question: Can regular

    exercising reduce an individuals cholesterol level?

    Example of a (currently) unanswerable question: Is timetravel possible?

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    Elements of the Scientific Method

    (Hypotheses)Hypotheses attempt to explain phenomena of interest. A hypothesisis a proposition which is empirically testable. It usually seeks toexplain relationships between variables, and predict, and must be

    falsifiable

    Typical hypotheses structures:

    Conditional - If Condition X is fulfilled, then Outcome Y will result

    Correlational - The value of Variable B is observed to be related withchanges in the value of Variable A

    Causal The value of Variable determines the value of Variable

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 20

    Elements of the Scientific Method

    (Experiments)

    Experiments are basically about measuring phenomenaand collecting accurate and reliable data which are usedfor analysis and evaluation

    Accuracy Correctness of the Measurement

    Reliability Consistency of the Measurement

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 21

    Elements of the Scientific Method

    (Analysis)Analysis is about the use of qualitative or quantitativetools and techniques to process data

    Quantitative tools and techniques are considered moredesirable (objective) than qualitative tools andtechniques

    Statistical analysis is typically used to quantitativelyanalyze data acquired in research studies

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 22

    Elements of the Scientific Method

    (Conclusions)Based on the results of the analysis conducted, andused to support or refute a hypothesis

    When undertaking research, conclusions should only bebased on the available data and not broadened toinclude statements which are not supported by the data

    Example: If the research analysis shows that twovariables are correlated (related), do not assert also thata causal relationship exists between them

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    MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 23

    Elements of the Scientific Method

    (Replication)The purpose of replication is to ensure that if the sameresearch study is conducted with different participants(i.e. researchers, research subjects), then the same

    results are achieved

    Replication establishes the reliability of a researchstudys conclusions

    Conclusions are often based on the results of oneresearch study (aberration effect) which may not beaccurate