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Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary [email protected]
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Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary [email protected].

Dec 18, 2015

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Page 1: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Researching Processes and System-level Change

Penny HaweMarkin Institute, University of Calgary

[email protected]

Page 2: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Take home message

• When it comes to school-based health promotion, what’s inside the “black box” is still unclear/contested

• Useless programs tell us important things

• We need to shift from program thinking to system thinking

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Page 3: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

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Page 4: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

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Page 5: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

The Gatehouse Project: changes in health risk behaviour in year 8 students after 2

years

0

20

40

60

80

100

120

Smoking Regularsmoking

Bingedrinking

Cannabis WeeklyCannabis

% o

f gr

oup

Comparison schools

Intervention

All analyses adjusted for previous level of substance use in the school

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Page 6: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Theoretical Framework of the Gatehouse Project

INDIVIDUAL CHARACTERISTICS

Improved learning outcomes

Emotional well-being

Sense of Belonging

Connectedness

SOCIAL AND LEARNING ENVIRONMENTS

Security Communication Positive regard

Skills OpportunitiesOpportunities

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Page 7: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Social change processes matter.

Social processes are easy to miss and elusive to track.

But if we want to be more intentional and effective in creating supportive school environments, we’d better get better at

measuring and recognising them.

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Page 8: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

TODAY

• Looking inside the “black box” to understand change processes

• Insights from “useless” programs

• The promise of system thinking

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Page 9: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Prevention Studies, Implementation Findings

Battish et al (1996) 66% of schools did notimplement the program properly

Rohrbach et al (1993) 79% teachers omitted program components

Taggart et al (1990) 65% teachers did not implement properly

Flannery et al(1993) 67% teachers miss key components

Dulak JA, J Prev & Intervention in the Community 1998;17:5-189

Page 10: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Implementing preventive interventions

Dosage Providing sufficient exposure to the program

Adherence Following methods as outlined

Quality of process Active methods to engage students

Adaptation Modification to developmental or cultural needs

+

teacher attitude and experience

Dusenbury et al Health Ed Res 2004;20(3):308-313

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Page 11: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Prevention Studies, Implementation Findings

Battish et al (1996) 66% of schools did notimplement the program properly

Rohrbach et al (1993) 79% teachers omitted program components

Taggart et al (1990) 65% teachers did not implement properly

Flannery et al(1993) 67% teachers miss key components

Dulak JA, J Prev & Intervention in the Community 1998;17:5-1811

Page 12: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

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Page 13: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Thinking of my teachers this term, I really like……..

All of them 14%

Most of them 42%

Half of them 16%

One or two 25%

None of them 3%

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Page 14: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

What is formally “taught” or implemented

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Page 15: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Three perspectives on innovation

Technological perspective

Political perspective

Cultural perspective

House ER. Three perspectives on innovation. In Lehming, R., & Kane, M. Eds Improving Schools. Using What We Know. : Sage 1981

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Page 16: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

School Staff and Teacher Network Survey

Assessed - knowing by name- regular conversations- knowing more personally- advice seeking- socialising

Twice. At the start, and one year later.

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Page 17: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

From the list below, tick of the name of the people

you talk with regularly (more than just saying ‘hi’)

Ahmed AbboudSue SmithKyle HilllaryGideon GlucksternNick QuinnTim BlytheSalim NoosarYvette LemieuxJosee GiscardMitzi Lamarack

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Page 18: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Ahmed Sue Kyle Gideon Nick Salim Yvette

Ahmed 1 0 0 1 1 0 0Sue 0 1 0 0 1 0 1Kyle 0 0 1 0 1 0 0Gideon 1 0 0 1 0 0 0Nick 0 1 0 0 1 0 0Salim 0 0 0 0 0 1 0Yvette 1 0 0 1 1 1 1

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Page 19: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Advice seeking a year ago

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Page 20: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Advice seeking now

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Page 21: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Socialising with each other a year ago

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Page 22: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Socialising with each other now

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Page 23: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Density of relationships, before and after (%)

Before After

Knowing by name 66 95

Knowing more personally 29 39

Regular conversations 26 41

Seeking advice 15 21

Socialising with 6 8

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Page 24: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

TIME 1 TIME 2

2-Step reach 2-Step reach

Knows personally Principal Vice principal

98%98%

100%100%

Reg conversations Principal Vice principal

75%73%

100%98%

Advice seeking Principal Vice principal

85%83%

100%100%

Socialise with Principal Vice principal

27%47%

33%43%

Two step reach for key actors

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Page 25: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

A good result

But it always depends on what type of networks are desirable:

- dense versus sparse- reciprocity- centrality of particular people

..…it depends on your theory and objectives

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Page 26: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

TODAY

• Looking inside the “black box” to understand change processes

• Insights from “useless” programs

• The promise of system thinking

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Page 27: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

DARE Drug Abuse Resistance Education

• 33 million children 1983-1997, no evidence of effectiveness

• Costly. Average of $217-$334 per child per year

• Renovated at cost of $13.7m in 2001, still not known if effective

Example 1

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Page 28: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

“One of the most important benefits and by products is the relationship with the school department…. It really couldn’t be better. If ever I need anything all I have to do pick up the phone.”

Police Chief

Evaluation and Program Planning2002;26:575-603

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Page 29: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Example 229

Page 30: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

• Physician innovator whose actions people want to reward, praise

• Manager wants to inform nurses of how some new thing should get done, so a leaflet with ‘dual’ purpose gets designed

• Committee formed to develop a leaflet develops a solution that reflects everyone’s interests

• Public relations department updates, and makes more attractive, a leaflet designed by rival agency

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Page 31: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

TODAY

• Looking inside the “black box” to understand change processes

• Insights from “useless” programs

• The promise of system thinking

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Page 32: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

You know you have changed a person when……….

You know you have changed a system when…………..

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Page 33: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

System thinking….

Inter-connections, interactions

Local contextual meaning

Feedback loops

Amplification mechanisms

Status of the parts of the system engaged in the intervention

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Page 34: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Essence of ecological system thinking

Properties of social contexts keep replicating particular health outcomes...regardless of who is cycled through these contexts

…..social roles, work roles, classrooms, schools….

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Page 35: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.

Research implications

Page 36: Researching Processes and System-level Change Penny Hawe Markin Institute, University of Calgary phawe@ucalgary.ca.