Researching broadband internet services available to sm es in.pptx (with bus.)[1]

Ciara Bell N00072721

Researching Broadband Internet Services available to SMEs in Ireland 2011

In this assignment I have researched and explored the different broadband options available to me, I have dealt with a number of interesting issues. I am going to put myself in the position of a sole trader in the Arts Management sector, operating as a business from a home office in my locality; Portmarnock, North Dublin, Fingal County Dublin.

My Situation:

broadband refers to telecommunication in which a wide band of frequencies is available to transmit information. Because a wide band of frequencies is available, information can be multiplexed and sent on many different frequencies or channels within the band simultaneously, allowing more information to be transmitted in a given amount of time.

What is Broadband?

1. Cable TV2. Satellite3. 3G mobile4. DSL (over your phone line) 5. Wireless

Telephone line tested on bonkers.ie: it can support broadband at speeds of up to

5Mb/s and is enabled for Next Generation Broadband.

5 ways to get Broadband in Portmarnock, County Dublin

O2 Vodafone Perlico Magnet

The 4 best broadband providers in my area: Digiweb Imagine UPC Eircom

The following companies provide access to the internet in my area:

high-speed Internet access consisting of a high speed of data transmission

Uploading Down loading speed Number of users at one time Skype phone calls overseas etc Unlimited downloading uninterrupted real time services fast downloading of websites instant messaging Contract of the service Security Features High quality customer support service

From a Business Context

I am only going to look at wireless broadband as wired would not be suitable for a business situation as there would be more than one person on the internet at a time and it would not be fast enough.

I currently have Vodafone broadband at home and it is very poor, I definitely wouldn’t recommend it.

I would invest in high speed computers and laptops to be compatible with high speed broadband.

When I was on the phone to the different customer services I was told that a residential broadband package would be a lot cheaper than the business one.

Leading independent telecommunications company Provides: nationwide broadband, enterprise data

networks, data centre and web hosting services, managed services and telephony to residential, business and public sector customers

Total subscriber base of 46,500 business, residential, corporate and government customers for broadband, data and telephony, along with over 48,000 web hosting, domain and data centre clients.

5 residents in Portmarnock have the broadband and line package

Digi Web

Monthly Price €24.75 Maximum Download Speed 5.3mb  Maximum Upload Speed 1.5mb Wireless Router FREE Telephone NO Traffic Allowance 15GB  Setup Fee €81.82 (ex VAT) Total (1st month) €106.57

 Mobile Service Multi

Always on high speed connection Connection up to 1Mb Fixed monthly fee Free up phone lines Connect multiple computers Free 4-port hub Monthly Price €39 Maximum Download Speed 1mb Maximum Upload Speed 256kb Available Traffic 20GB Contention Ratio 18:1 Installation Fee €129

Bizwave Business Broadband

Monthly Price €39 Maximum Download Speed 1mb Maximum Upload Speed 256kb Available Traffic 20GB Contention Ratio 18:1 Installation Fee €129

Bizwave Business Broadband

Digiweb 5MB Metro Home

Cost:€34.95 per month / €419.40 per year Set up / Installation charge: €99.00 Contract duration: 12 months Equipment costs: €0.00 Wi-fi Router Provided Free modem This package does not require a fixed

telephone line

Home broadband Packages (wireless):

Cost: €39.95 per month / €479.40 per year

Set up / Installation charge: €0.00 Contract duration: 12 months Equipment costs: €0.00 Broadband Speed: 8Mb down / 1Mb up Usage limits: 60 GB per month This package does not require a fixed telephone

line Wi-fi Router Provided Free modem

Digiweb 8MB Metro Home

provide services to 15,000 businesses and are the number 1 alternative to Eircom for the past 3 years

Was not very impressed with customer service when I rang

Imag!ne

Cost:€35.00 per month / €420.00 per year Set up / Installation charge: €50.00

(If location requires use of an external antenna in order to receive coverage, an installation charge of €100 will apply. Coverage will be confirmed after signup.)

Contract duration: 12 months Equipment costs: €0.00 Free Wireless modem Usage limits: Uncapped This package does not require a fixed

telephone line

Imagine 7 Mb WiMax Broadband Only (wireless)

Originally NTL T.V. , Phone and Internet Was very impressed with the friendly and

helpful customer service! “No filtering doesn’t stop you from doing

anything, bog standard wireless internet”

UPC

Download/Upload speed: 20Mb / 1.5Mb

Price per month: €34.00(Fibre Power Broadband Standalone Charge of €7.75 a

month)

Usage Limits: Uncapped

Free wireless router

If decided not to connect the service yourself the connection fee is €10 per Fibre Power Broadband service ordered

Fibre Power Broadband 20MB

Eircom

eircom next Generation Broadband gives you a consistent broadband experience at any time of the day - no slowdown at peak hours. You will get the maximum speed your link can handle up to 8Mb, even at peak times of the day.

55,000 switched to eircom last year

eMobile broadband is internet access via a small device.

You plug a small device into any computer or laptop and you have instant online access when and where you need it.

Free access to hundreds of eircom WiFi hotspots

eMobile broadband

Download Speed up to 8MB Unlimited Download Allowance 12 month contract Sign up to eircom broadband and get

unlimited free music Free eircom StudyHub Free WiFi Free Norton Security for 3 months Free 5GB online storage Free wireless modem (worth €49.78) €39.82 a month 12x39.82= €477.84

eircom Next Generation Broadband Advanced

Because existing UPC (T.V.) customer only €34 a month

Only 17 other people ever on at the same time (rather than 48) that’s why its so fast

Just a wireless modem plugged into existing connection

E-billing – easy monthly paying system online

I have heard and read positive comments on their service

Chosen Option: UPC - Fibre Power Broadband 20MB

Can cover my location No wires When I rang I was told it would be perfect for a small

company working from home (4 computers) Good customer support service High-speed Internet access consisting of a high speed of

data transmission(over twice as fast as eircom’s 8Mb Next Generation Broadband)

Unlimited usage which would be very important for a business

fiberoptics Price is very reasonable

Total price for 1 year: 12x€34= €408

Met All Requirements: