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Content marketing: How companies are turning into media. Case studies By Andrey Miroshnichenko on November 16, 2014 Available on author's blog Human as Media http://human-as-media.com/2014/11/16/content-marketing-how-companies-are-turning-into-media/ Brands are engaged in a media arms race. Creating relevant and valuable content is no longer an option, but a necessity. Traditional marketing boils down to managing brand information distribution, while content marketing strives to create conditions in which information about the brand spreads on its own. This article features examples of companies such as Red Bull, Coca-Cola, Pepsi, John Deere, Michelin, Jell-O, and Patagonia that successfully create the tools for broadcasting their messages and engaging their audiences. Marketing professionals might be familiar with many of the ideas listed below; I have just collected and analyzed them from the side of media theory. Andrey Miroshnichenko To offset declining profits, traditional journalism has been forced to turn to marketing in order to accommodate advertisers, while marketing is gradually morphing into journalism. Brands are now operating as media. Moving forward, companies that have nothing to say to their audience will become increasingly marginalized. In just a few years, content marketing, often disparaged as little more than a trend, is expected to become vital for businesses. Leaping from the stratosphere On October 14, 2012, Austrian skydiver Felix Baumgartner leapt from his capsule at an altitude of 39 kilometers. During his descent, he set a number of world records, including becoming the first human to break the sound barrier without the aid of a vehicle.
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Research in business management

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Page 1: Research in business management

Content marketing: How companies are

turning into media. Case studies

By Andrey Miroshnichenko on November 16, 2014

Available on author's blog Human as Media –

http://human-as-media.com/2014/11/16/content-marketing-how-companies-are-turning-into-media/

Brands are engaged in a media arms race. Creating relevant and valuable content is no longer

an option, but a necessity. Traditional marketing boils down to managing brand information

distribution, while content marketing strives to create conditions in which information about

the brand spreads on its own.

This article features examples of companies such as Red Bull, Coca-Cola, Pepsi, John Deere,

Michelin, Jell-O, and Patagonia that successfully create the tools for broadcasting their

messages and engaging their audiences.

Marketing professionals might be familiar with many of the ideas listed below; I have just

collected and analyzed them from the side of media theory.

Andrey Miroshnichenko

To offset declining profits, traditional journalism has been forced to turn to marketing in

order to accommodate advertisers, while marketing is gradually morphing into journalism.

Brands are now operating as media. Moving forward, companies that have nothing to say to

their audience will become increasingly marginalized. In just a few years, content marketing,

often disparaged as little more than a trend, is expected to become vital for businesses.

Leaping from the stratosphere

On October 14, 2012, Austrian skydiver Felix Baumgartner leapt from his capsule at an

altitude of 39 kilometers. During his descent, he set a number of world records, including

becoming the first human to break the sound barrier without the aid of a vehicle.

Page 2: Research in business management

The project, sponsored by Red Bull, was called Red Bull Stratos. The Red Bull Content Pool

website, which covers sports, culture and lifestyle, ran a special section, Red Bull Stratos

Newsroom, to provide coverage of this project. An eye-catching website dedicated entirely to

the project, redbullstratos.com, was also created as a glossy online magazine of sorts.

Red Bull Stratos cost an estimated from $10M to $60M, but its advertising impact may be

valued in the hundreds of millions. Over 9 million people watched the live stream of the

jump. As of October 15, 2012, a day after the jump, over a dozen YouTube videos on the

lead-up and the jump itself had garnered a total of 366 million views. Right before stepping

out of the capsule, Baumgartner said: “I know the whole world is watching now.” How right

he was.

Red Bull created brand-advertising content capable of spreading on its own.

In February 2013, space tourist and millionaire Dennis Tito launched the Inspiration Mars

Mission for America project, which involves sending a two-person crew – a married couple

beyond their reproductive age so that space radiation can’t affect their plans to have children

– on a 500-day journey to Mars. Tito has started fundraising, including selling the media

rights. “The Mission for America might become the Red Bull Mission to Mars, the Cool

Ranch Doritos Mars Shot,” said Tito (Dennis Tito’s mission to Mars: Launching in 2018 for

the children (and to beat China), by Brian Vastag. The Washington Post, February 27, 2013.).

In other words, even a technologically daring venture like a mission to Mars is now viewed

as a corporate publicity opportunity. With Red Bull Stratos and the expansion of corporate

media ambitions, content marketing has truly reached the stratosphere and beyond.

Brands as producers and event planners

Pictured in the photo is BMX pro Anton Yevstifeev, who has become a niche celebrity thanks

to positive media coverage. Red Bull enlisted him as the face of the Red Bull Local Hero

Page 3: Research in business management

project, a regional youth BMX competition. This initiative clearly targets young potential

consumers of the energy drink, for whom BMXers are trend setters.

By seeking out and sponsoring trendy, young extreme sports pros, Red Bull acts like a

producer. Promoting niche celebrities and creating media personalities has nothing to do with

a hard sell. What it does is create content that attracts audiences to the brand. What’s more,

such initiatives create brand ambassadors, i.e. leaders who are appealing to the target

audience.

Many have probably heard of the Red Bull Flugtag, an annual airshow in which participants

build extravagant homemade flying machines and crash them into a river. The event’s

advertising message is clear: Red Bull gives you wings! But there’s also a humorous twist:

these wings can’t take you too far. The show isn’t about technical proficiency, but rather

celebrating creativity and humor. And it’s quite a spectacle, generating lots of funny images

and videos.

Red Bull Flugtag

Red Bull drinks are probably sold at the event, but, again, direct sales are not the goal. In this

respect, the company is acting more like an event planning agency.

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Companies are literally operating as media

Many have heard about Baumgartner’s jump from the stratosphere and the Flugtag. Fewer

probably know that Red Bull has become one of the first corporations to run a full-fledged

multi-platform publishing house.

Red Bull Media House produces a wide range of media products: four magazines (including a

glossy magazine, a popular science title, and The Red Bulletin with a circulation of 3.1

million); Red Bull TV, as well as separate video channels for specific projects; online media,

including social networking; a music label with a recording studio and online radio; gaming

platforms; and film.

As Brian Morrissey from Digiday put it, “Red Bull truly is a media company that happens to

sell soft drinks.”

To offset declining profits, traditional journalism is forced to turn to marketing in order to

accommodate advertisers, while marketing is gradually morphing into journalism. Brands are

now operating as media. But using journalistic tools to achieve marketing objectives has a

long history.

Content marketing dates back over a century

The first recognized example of a brand penetrating the world of journalism comes from John

Deere, an American manufacturer of agricultural machinery and heavy equipment. In 1895,

the company started publishing The Furrow magazine, which targeted farmers and was

intended to tell them about the latest farming techniques. This was probably the first time a

company created a publication for an entire industry rather than just company employees or

customers. “For farmers, it’s the agrarian version of Rolling Stone”, said Kate Gardiner in

The Story Behind ‘The Furrow’, (Contently.com, October 3rd, 2013)

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The Furrow is still published, with a circulation of over 1 million copies. It is distributed in

40 countries and 12 languages.

The next example comes from the French tire manufacturer Michelin. In 1900, the company

started its Red Guide series, a hotel reference guide. The concept was simple: drivers who

travel a lot need to know about the best hotels and restaurants. But Michelin didn’t stop there:

it started Michelin Green Guides to rate tourist attractions with an emphasis on restaurants,

which eventually led to the famous Michelin restaurant guides. But what do tires have to do

with any of this? The answer is that the company’s history includes a media dimension.

Here’s another example of a brand getting involved in publishing: in 1904, the American

company Jell-O, specializing in gelatin deserts, published its first Jell-O Cookbook. Salesmen

gave complimentary copies to housewives who purchased Jell-O products.

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It goes without saying that the book’s recipes were based on the company’s products, making

it, probably, one of the first examples of “content sampling” in the history of marketing. The

Jell-O Cookbook quickly became popular and is published to this day, while previous

editions are auctioned on eBay.

Companies build brands by generating content and relying on their own media

As traditional media lose their monopoly in the Internet age, the idea of using proprietary

media content instead of advertising to promote brands and products has gained new traction.

A Washington Post article from March 27, 2013, “To build brand, companies produce slick

content and their own media,” by Paul Farhi, discusses an important trend that emerged in

2011-2012. Some of its ideas are worth quoting:

“So is the Red Bulletin marketing or journalism? The answer: both.”

“The idea is to engage would-be customers and enhance the sponsor’s image by offering

useful information.”

“Consumers don’t care who made [the content] as long as it’s awesome.”

“If you tell great stories, people will do the work for you by distributing it.”

As Howard Gossage, an advertising innovator and colleague of media theorist Marshall

McLuhan, famously put it in the 1960s: “The real fact of the matter is that nobody reads ads.

People read what interest them, and sometimes it’s an ad.”

What is content marketing?

Brands can now operate as media and speak to audiences directly, obviating the need for

traditional media as an intermediary. The Internet has delivered a severe blow to the

monopoly of the media on authorship. That said, even without the Internet, marketing has

reached a stage in which companies are ready to switch from advertising to new promotional

techniques that are based on providing interesting content, not making a commercial offer.

This shift from advertising to content marketing is the result of intensifying competition for

the attention of the audience. Simply put, as advertising repels audiences (literally) from

watching, content marketing is gathering them.

We can go as far as to say that advertising (direct image-based commercial offers) is a

product of the industrial age, which was characterized by shortages of goods and services.

Content marketing is a tool of the postindustrial age in which goods and services are

abundant, resulting in ever increasing competition among brands to promote their “intangible

values.” This competition is even not so much about packaging anymore as it is about myths

and emotions. Myths and emotions are created by storytellers, and storytelling is a tool of

journalism.

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These are the philosophical and historical drivers of the explosive development of content

marketing in recent years. The emergence of this new trend in corporate media has been

accompanied by changing terminology. The following terms have similar meanings, though

with certain nuances:

Advertorial (advertising + editorial)

Infomercial (information + commercial)

Sponsored content

Content-driven advertising

Narrative advertising

Sponsor generated posts

Paid programming

Native advertising

Content marketing

Brand-published information

Brand journalism

If we are so interesting, why not be media?

The corporate world is joining the media arms race. For some reason, storytelling

competition is especially intense among soft drink makers. This is possibly attributable to the

fact that they are operating in a very flexible market where feedback is almost instantaneous,

audiences unstable and market response immediate. Following Red Bulls’ lead, the top

beverage brands are providing us with striking examples of switching from traditional to

content marketing.

In November 2012, Coca-Cola gave its website a makeover, transforming it into a media

platform called Coca-Cola Journey, named after the corporate magazine that was published

for the company’s employees from 1987 to 1997. Building on the traditions of the magazine,

the company decided to revamp its website as an online magazine for consumers.

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The company itself has a very international staff that forms a community of sorts with its own

subculture. Coca-Cola executives went further by deciding to place this internal subculture at

the core of its media policy. Commenting on this initiative, Ashley Brown, director for digital

communications and social media at the Coca-Cola Company, said: “And we thought, ‘Why

should our great Coke story stay internal?” (Coke Revamps Web Site to Tell Its Story. By

Stuart Elliott. The New York Time, November 11, 2012.

The new website is designed like media with the same sections as an online newspaper or

news portal, with information about the company buried in the depths of the website. Even

data on corporate leadership is more like a piece of journalism. The editorial approach is used

to create website content.

When the goal is to lose control over content

In 2010, Coca-Cola presented two animated video clips on its content marketing strategy.

Anyone interested in marketing or business communications in general should watch them.

In this presentation, Coca-Cola makes a case for its “liquid and linked” content concept. The

idea behind liquid content is to create ideas that are so contagious that they cannot be

controlled. Such liquid content should be so interesting that it provokes consumer

conversations without company input or control of the process.

The idea to create content that spreads uncontrollably could be regarded as strange and even

risky in terms of traditional marketing. According to conventional approaches, the primary

purpose of marketing is to manage information about a brand. New approaches mostly rely

on the web’s ability to foster viral processes. From this perspective, marketing is about

creating content that people will be willing to share.

Among other things, this new objective changes the economy of marketing. Companies have

to pay more for creative content and core platforms, while saving on content distribution,

assuming the content is popular of course. Interesting information spreads itself. Content for

the Red Bull Stratos project came at a hefty price, but afterward the media story on the

stratosphere took on a life of its own, generating hundreds of millions of contacts for the

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brand. In terms of the project’s advertising value, Red Bull would never have had the money

to stage a conventional advertising campaign that would have reached such a vast audience.

That said, the idea of creating viral content and publishing it online is not new, but it is

available to any brand, not just those with the most resources. But Coca-Cola has provided a

compelling reason to use viral content and has attempted to create its own vehicle to initiate

it.

Social responsibility in brand journalism

Content marketing solutions is in one way or another replicate the concept of corporate media

outlets. The most widespread preconception about corporate media is that they are biased.

This may be true, but in being openly biased they are more straight forward than traditional

media that pretend to be independent, while being dependent on advertising money or the

government. As a result, consumers can lose sight of the fact that reality as presented by

traditional media is distorted, while the shortcomings of corporate media are evident.

The myth about traditional media being unbiased can be dangerous. Being open about one’s

subjectivity may actually be more honest and serve society better. “Transparency is the new

objectivity,” David Weinberger said.

The second preconception related to the biased nature of corporate media is that it focuses on

promoting the brand and is not there to provide accountability journalism. In an article I

wrote on brand journalism I suggested that since brands operate as media, they have to

compete for audiences in the same way. “As brands become entangled in this competition,

they inevitably turn to societal issues. Eventually, they may even start providing

accountability journalism, to replace traditional media. That’s how media competition works

(including competition among brands).” (Журналистика брендов. Андрей Мирошниченко.

/ Journalism of brands. By Andrey Miroshnichenko. OpenSpace, 08/04/2011, in Russian.)

Certain statements by Coca-Cola’s media planners (as well as those of Patagonia; more on

that later) already tend to prove this hypothesis.

Coca-Cola Journey was presented as a subjective outlet. Ashley Brown, director for digital

communications and social media at the Coca-Cola Company in Atlanta, told The New York

Times that the company’s new website will be subjective and favorable to the brand.

However, Brown acknowledged that they “want to be a credible source.” For this, Coca-Cola

Journey may even accept opinions that are at variance with the views of the company. (I can’t

help but add that media can only be objective by featuring a wide variety of subjective

perspectives, not by spreading the myth of unbiased journalism. What can be impartial is

journalism, not a journalist, and only in the case that journalism is diversified.)

The NYT journalist asked if Coca-Cola Journey would accept an opinion column by then-

Mayor Michael Bloomberg, who spearheaded restrictions on the sale of large sugary drinks in

New York in 2012 in an effort to improve public heath, which delivered a severe blow to the

soft drink industry. Ashley Brown’s response? “Anything’s possible. If you want to mention

that to Mayor Bloomberg, I would give you my e-mail. We have a belief here that not shying

away from tough decisions is a good thing and gives us credibility,” he said.

Page 10: Research in business management

This could be true: corporate media publishing a debate with an opponent is intriguing. It

shows that the company has reached a certain level of media maturity, and its media is

becoming socially responsible. It is in this way that the social mission of journalism, as well

as interesting content, could move from a traditional to a corporate media format.

Refining suitable content

Also in 2012 (in March), Pepsi made similar changes to its website (proving yet again that

soft drink brands have an edge in content marketing). Their effort was also about revamping

the corporate website, transforming it into a media outlet called Pepsi Pulse to cover

entertainment, sports, pop culture, etc.

Not only did the two projects, Coca-Cola Journey and Pepsi Pulse, implement new media

marketing approaches, but they also found new and interesting ways to present their brands’

philosophy.

Coca-Cola Journey’s open approach is in many ways inspired by the very concept of

subjectivity, which easily translates into such values as individualism, consumerism, and the

pursuit of individual pleasures, while creating a favorable emotional context for promoting

the beverage brand. This implies that the purpose of the media is to benefit a brand even if

subtly.

Pepsi found an even more elegant solution for its Pepsi Pulse project. The company slogan is

well known: Live for Now. Pepsi Pulse is built on a curation engine, a solution based on a

back-end scoring system, which aggregates the most interesting, discussed, liked and widely

spread content across social networks and other sources. The project is focused on topics

relevant to its target audience: sports, entertainment, pop culture, etc. Posts and tweets by

fans, the latest articles, photo and video are presented in a vibrant and attractive format.

Those behind this project called the desired effect the “now factor.” The company’s website

aggregates all the latest and most discussed reports on a number of topics, providing its

audience with all the buzz in the world of pop culture, sports, and entertainment. Live for

Now. The fact that this is a concept for a “youth media outlet,” rather than a corporate

website, cannot be ignored.

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New media are not a platform. They are about engaging instead of broadcasting

This new media concept is a state-of-the-art model. In certain respects Pepsi Pulse is even

more novel than Coca-Cola Journey, since the latter is still limited to communicating

messages from opinion leaders “down” to its audience, while Pepsi Pulse offers a distilled

selection, including “horizontal”, i.e. user-generated content.

The key difference between traditional and new media is that the former tends to broadcast

“top down”, while the latter is focused on engaging audiences. Major media outlets are

proactive in adapting to this paradigm shift by providing their readers with the possibility of

participating in content creation. Why? A contributor is more likely to be loyal than a simple

consumer. A person who invests time, talent, skill or money into a brand (product, content)

will be loyal to it. (See “Broadcasting vs. Engagement”, a chapter from Human as Media.

The Emancipation of Authorship, 2014. By Andrey Miroshnichenko.)

The same goes for corporate media. Patagonia, an outdoor clothing and gear maker, provides

an example that could be useful for traditional media. The company created a bare-bones,

classic blog (a sequence of posts) called Worn Wear. True stories of people and their

Patagonia gear. Its posts are written as letters by consumers who use Patagonia products, and

start with “Dear Patagonia,” followed by a story. For example, I bought a Patagonia vest in

1987, spent a night in it in the Rocky Mountains, escaped from a grizzly bear in Alaska,

caught salmon, etc.

The stories are accompanied by user photos of the writer hiking or having an adventure. All

the stories are generally well written. Reading them even gave me the impression of reading a

Hemingway short story about fishing, such as the Big Two-Hearted River.

Patagonia’s approach resulted in a “people-created” collection of stories on travelling with

Patagonia, and is a good read. Writing for this blog (and being published there) should be an

Page 12: Research in business management

even greater pleasure. People love to share their experiences and upload photos. Everyone is

eager to share their impressions of an exciting journey. The brand, like a virus, is built into

this content. (Patagonia also runs another “weblog for the employees, friends and customers

of the outdoor clothing company Patagonia”, wich is devoted to adventures and the

environment: The Cleanest Line)

Who’s care that the content is biased towards the brand? On the contrary, people often thank

the company for great products and for the very idea to offer its consumers an opportunity to

share their impressions of their beloved, albeit worn, gear.

The fact that these stories are edited is apparent. However, every once in a while you see

pearls that could not have been created by a copyrighter. For example, “Dear Patagonia, I’m a

mid-90’s Puff Ball pullover down jacket, and I’m no longer acceptable wear in a social

situation. My compadre, Jimbo, and I first joined forces many adventures ago. I was shiny

and bright-red, less-so now, but then, hey, he was a little less-worn 15 years ago too…”

Corporate content and corporate mission

The importance of having a blog about old travel clothing and gear written by consumers

becomes obvious in the context of the brand’s overall strategy. Patagonia is known for

implementing a number of environmental initiatives, such as helping to reduce pollution

across the world by making longer-lasting products. If an item can be used for an extended

period of time, customers buy replacements less frequently, reducing the need to manufacture

new goods along with pollution levels. Products must be durable, reliable and comfortable, so

that people get used to them and don’t want to change. Patagonia has made a cult out of its

used jackets and bags.

Such a marketing concept might seem counterintuitive in this day and age. It is obviously at

odds with the dominant mindset in the marketing industry, which strives to force consumers

to buy new things as often as possible. “Patagonia isn’t about following the norm”, writes

Giselle Abramovich in Inside Patagonia’s Content Machine. (Digiday, January 31, 2013.)

But while Patagonia’s “buy less, use longer” concept (as I would call it) clearly goes against

the grain, it has resonated with many consumers, especially nature lovers. People become

very attached to their old, worn-out clothes that carry so many memories; wearing them

becomes habit. This strategy also likely has a business dimension, since it enables the

producer to charge more for things that are expected to last longer, though consumers also

benefit from buying less. That said, it is not the economic rationale behind this concept, but

its philosophy that makes it appealing. The Worn Wear blog brilliantly embodies this

philosophy.

This concept could be extended to consumer stories about their first car, cellphone, etc. Any

consumer story can be branded. With the right editorial approach, people can be encouraged

to share their thoughts about things they love – things that served them well and carry warm

memories.

This is where this infamous media engagement effect comes into play. Not only are people

coaxed into distributing corporate content (as in the Coca-Cola Content 2020 concept). They

Page 13: Research in business management

are also creating extremely interesting and already branded (!) content for the company and

reinforcing their brand loyalty.

Evaluating the success of content marketing

Creating and curating content, enlisting users in distributing and creating content the brand

needs – these are the objectives of content marketing.

While the amazing opportunities offered by content marketing understandably inspire

enthusiasm, the perennial question of how to measure its commercial impact should not be

overlooked.

Gauging the effect of content marketing on sales is one of its main challenges. The easiest

option is to look at sales of a product after each campaign or article publication. However,

sales trends do not always correlate with marketing efforts. It is often hard to say whether it

was the new article or the quality of the product that was behind higher or lower sales.

Media measurement tools popular among marketing experts working on the media dimension

of brands – including audience size, number of clicks and link popularity – are useful for

measuring media efforts, but say little about the overall effect on the business.

Another way of measuring commercial impact has to do with the fact that companies with

sophisticated media operations have a good reputation, which enables them to cut costs

related to attracting talent. People want to work for companies with solid brands. But this is

an indirect, tangential measure.

The best way to measure the impact may have less to do with gauging positive changes

generated by content marketing, than analyzing the negative consequences when it is not

used.

In the media arms race, companies not only can but must create content. Given the

omnipresence of media, establishing a presence in the public space is no longer an option, but

a necessity for businesses, especially for B2C companies. At the dawn of the Internet age,

this “mandatory publicity” effect was simple: if a consumer wanted to buy a product from the

company but was unable to find it online, the purchase would not take place. If you weren’t

on the Internet, you weren’t on the market.

In today’s world, where the lines between companies and media are becoming increasingly

blurred and brands are engaged in media competition, the situation is becoming more

complex: to stay relevant, companies now have to offer users interesting content. Moving

forward, companies that have nothing to say to their customers or that do it poorly will lose

out. In a few years, content marketing, often disparaged as little more than a trend, will have

become vital for businesses.

Content marketing tools

Page 14: Research in business management

There are so many content marketing tools that it would take several workshops to go over all

of them. The general idea is that companies have to master journalism techniques and

editorial approaches. These techniques and approaches have been devised and refined

throughout the 400-year history of media. Also, it is important to follow the latest efforts of

major media outlets which themselves are now being forced to change the way they operate

under pressure from the Internet and social media, which make everyone a publisher.

With this in mind, companies should adopt the best practices of old media, while keeping an

eye on new engagement tools offered by new media.

Curiously, it is the most advanced companies who are leading the way in media innovation.

One could even argue that companies could soon replace traditional media as the leading

media innovators, since they have the resources and the need to develop, while old media are

merely fighting for survival.

“Red Bull truly is a media company that happens to sell soft drinks” – this Brian Morrissey’s

quote embodies the philosophy that is turning companies into media. This is the way it is.

Companies create content aimed at fostering an environment in which the company’s

services, goods or offers becomes desirable, trendy or even inevitable.

What are these editorial techniques? Primarily, it is about establishing multiplatform editorial

“newsrooms” for managing corporate content. While such editorial mechanisms are nothing

new, they have to be adapted to the brand’s needs. For example, editorial calendars are a

basic tool used by media editors to implement editorial policy (the brand’s media

philosophy), which includes selecting relevant topics, outlining ways to present it,

determining the volume, choosing an author, setting deadlines and deciding which platforms

to publish on.

Another option is storytelling, which is about creating high-quality and appealing brand

stories without forcing the audience to read them.

The next step is to use engagement techniques so that the brand audience not only consumes

branded content, but becomes engaged in distributing and creating it. The reader becomes

even more important than the speaker. This bold thesis violates age-old traditions of

corporate positioning. Most corporate communications formats, from websites to corporate

newsletters, are defined by the company (publisher, sponsor). Many corporate media outlets

still provide coverage of the company or its product and not what its audience really wants.

This profound difference can be illustrated by a corporate newsletter, which should run letters

from readers on its front page instead of an interview with the CEO. Metaphorically

speaking, the front page of any corporate outlet should carry users’ stories, not an interview

with the CEO. The Internet has emancipated authorship, and those will win who provide so-

called “former audience” (Dan Gillmor’s term brilliantly used in his book We the media for

the chapter’s title “The Former Audience Joins the Party”) with a branded platform for

publishing. According to this approach, all corporate communications mechanisms should be

flipped inside out.

Finally, there is another important technique that can be borrowed from traditional media.

Mass media strive to squeeze all global developments into a compact agenda by getting rid of

extraneous information, compressing and unifying content. This is what journalism is all

about, and this is what the news business has been paid to do over the last 400 years. The

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world as presented by the media is filtered through editorial policies. By morphing into

media, brands can use this mechanism to present the world in line with its corporate

objectives, while keeping it interesting for audiences and even reflecting, sooner or later, their

social needs.

The review was made in March, 2013. First published in Sept, 2013 (in Russian).

Andrey Miroshnichenko

Author of Human as media. The emancipation of authorship – available on Amazon

To follow on Twitter – @Kazhdy

References

Red Bull Stratos And Felix Baumgartner Breaking Real Life and Social Media Records. By

Maximilian H. Nierhoff. Quintly, October 16, 2012.

Why did Red Bull sponsor the Stratos Mission? Quora, 16 Oct, 2012.

What Red Bull Can Teach Content Marketers. By Brian Morrissey. Digiday, October 15,

2012.

Red Bull Stratos Worth Tens Of Millions Of Dollars In Global Exposure For The Red Bull

Brand. By Darren Heitner. Forbes, 10/15/2012.

Dennis Tito’s mission to Mars: Launching in 2018 for the children (and to beat China). By

Brian Vastag. The Washington Post, February 27, 2013.

The Story Behind ‘The Furrow’. By Kate Gardiner. Contently.com, October 3rd, 2013.

Page 16: Research in business management

When it Comes to Content, Honesty is the Best Policy. By David Murray. McMURRY/TMG,

September 11, 2014.

To build brand, companies produce slick content and their own media. By Paul Farhi. The

Washington Post, March 26, 2013.

Coke Revamps Web Site to Tell Its Story. By Stuart Elliott. The New York Time, November

11, 2012.

Coca-Cola Journey – Why We’re Here. By Ashley Brown. Coca-Cola Journey, Nov 12,

2012.

The Viral Editor as a distributed being of the Internet. The Manifesto of the Viral Editor. By

Andrey Miroshnichenko. Human as Media, November 13, 2013.

Pepsi.com Pushes Content for ‘Live For Now’ Campaign. By Kylie Jane Wakefield.

Contently.com, June 29th, 2012.

Big Content Marketing Plays From Coke, Pepsi and Red Bull. By Mark Sherbin. Content

Marketing Institute, November 18, 2012.

Inside Patagonia’s Content Machine. By Giselle Abramovich. Digiday, January 31, 2013.

Other useful links on content marketing

4 Reasons Why Content Marketing is Scaring the Pants Off Media Companies. By Joe

Pulizzi. Content Marketing Institute. January 26, 2013.

6 Amazing Retail Content Marketing Examples. By Joe Pulizzi. Content Marketing Institute.

April 26, 2012

Content Marketing Strategy: How to Engage Influencers in Your Industry. By Joe Pulizzi.

Content Marketing Institute. March 23, 2013.

Creating Engaging Content: 3 Calls to Action that Get Conversions. By Megan Brown.

Content Marketing Institute. March 20, 2013.

Every Company Is A Media Company… By Tom Foremski. Silicon Valey Watcher, April 6,

2010.

Say Hello to the CEO: Chief Editorial Officer? By Kyle Austin. RaceTalkBlog, March 25,

2009.

The Real Marketers Shift From Social Media to Content Marketing. By Aaron Kahlow.

Intweetiv, November 14, 2014.

Five Journalism Habits Brands Should Avoid. By Craig Silverman. Sparksheet, 2013/05/15.

Page 17: Research in business management

Contently.com

Contentology. The art and science of content.

From Content Marketing to Brand Journalism. Curated by Andrey Miroshnichenko. Scoop.it.

The Formula for Creating Ridiculously Good Content: Q&A with Ann Handley. Featuring

Ann Handley. Openviewpartners.labs. November 18, 2014.

This article is available on author's blog Human as Media –

http://human-as-media.com/2014/11/16/content-marketing-how-companies-are-turning-into-media/