Research Findings! Leoson Jasmine Nguyen Ha Jan
Research Findings!
Leos
on
Jasm
ine
Nguyen H
a Jan
Lepak: Work Less, Do MoreScheduling
Team Communication
Project Management
Team Productivity
Territory Map
Departments
Systems e.g. IVLE
Lecturers/TAs
Product
Project Leaders
Project Members
Commun
icatio
n
Sche
dulin
g
Set m
eetin
g loc
ation
Check
mile
stone
s
Note-ta
king
Send
docu
ments
Busy Tired
On the move Multi-tasker Organised Responsible Irresponsible
Lazy
Commun
icatio
n
Remind
ers
Rece
ive do
cumen
ts
Book roomsLesson Plans
Timetable
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Initial AssumptionsOther apps studied
Flow, Trello, Slack, Wunderlist, NUSmods, Whatsapp
Interface Design
• Minimal • Metaphorical Design: Calendar, Post its, Lists, Folders, Boards • Project centered to do lists
e.g. one list for Project A, another for Project B • Clear hierarchical structure when it comes to task creation
Initial AssumptionsOther apps studied
Flow, Trello, Slack, Wunderlist, NUSmods, Whatsapp
Features that support Team Communication
•Easy delegation of tasks to different individuals •Communication between members is afforded within the app •Able to see team member’s calendar and to do lists •Search with context (Slack)
Initial AssumptionsOther apps studied
Flow, Trello, Slack, Wunderlist, NUSmods, Whatsapp
Features that support Organisation and Productivity
•Colour coded labels •Drag and drop tasks easily •Hashtags and labels •Due dates, reminders •Flagging, subscribing •Attachments •Calendar used to show overview and not details of tasks •Power of archives (e.g. Wunderlist’s Completed Items, Trello’s archive feature) •Incentives (e.g. Quest, Milestones, Flow’s Like button)
Initial AssumptionsOther apps studied
Flow, Trello, Slack, Wunderlist, NUSmods, Whatsapp
Features that support Scheduling
•Reminders •Due dates •Scheduling meetings using polls, voting e.g. Doodle •Calendar e.g. NUSmods
Initial AssumptionsStereotypical Viewpoints: Projects
Scheduling meetings is tedious!
Everyone procrastinates…
Delegation of project tasks sometimes brings resentment between members
Project milestones are difficult to follow
Initial AssumptionsStereotypical Viewpoints: Productivity Apps
No habit to keep opening the app and use it
‘Organised chaos’
Manually input task details
Annoying and stressful if there are constant reminders, but useless if urgent tasks are not in your face
Research Questions
What are some problems NUS students face when doing group projects?
Process
How do NUS students schedule their tasks?
What functions of existing collaborative/productivity tools are NUS students satisfied/unsatisfied with?
Tools utilised
What are the resources needed when meeting for a group project in NUS?
Resources needed
What are the resources needed to complete projects?
Approach
Interviews
• Each of us interviewed 3 NUS students each from multiple levels, faculties
• Open-ended answers • Centred around the 3 main research question topics • Walk us through the process of managing a project
• Interviewed about task management and team productivity
• Only revealed our idea for an app that works as a collaborative tool towards the end of the interview so as not to influence their insights • Interviewees to brainstorm ideas for us as well • Asked for their opinions about our idea - potential pros and cons
FindingsProject Management Process
Scheduling meetings • Huge headache especially for the very first meeting, or for big group • If unable to schedule, meetings will be online but are often unproductive • All members to type available timings on WhatsApp and someone has to help
arrange a meeting • Use NUSmods to compile everyone’s timetables
Procrastination • 2 types of projects
• No choice, has to commit to the module • ‘Last minute, chiong everything a week before submission!’
• Procrastination as a group • Procrastination as a member of the group, pulling the group behind
FindingsProject Management Process
Tasks • Presentations • Reports • Discussions • Debates • Experiments • Calculations
Project Flow • Task delegation during meetings • Share ideas during meetings • Meet again to update one another on progress • Rehearsals for presentations • Meet up to finalise report, presentation
FindingsResources
• Discussion rooms in library • Rooms in UTown • Power socket • Wifi • Air-con • Laptop • Free time • Responsible team members
FindingsExperiences with productivity tools/apps
WhatsApp most commonly used for group communication • Convenient as everyone has it • But messy, simultaneous communication • Cannot search for important information • Suggests flagging important messages
Productivity Apps • Organised • But tasks are hidden, user has to manually open app to check • Desktop post its are popular as the tasks are ‘in your face’ • Calendar as metaphorical design is not useful as screen size is too small;
not much information can be shown • Unable to cultivate habit to continue using the app
FindingsExperiences with productivity tools/apps
Physical Planners • Still popular, especially among girls • Customisable • Bigger surface, hence calendar becomes useful to show overview • Diary + Planner
• Planner includes small notes to self to encourage greater productivity
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Opportunity Statement
A mobile application which can facilitate efficient scheduling of meetings and setting up meeting agendas, to help NUS students, so that they can be productive when managing group projects.
Design ImplicationsSleek, minimal interface
Encourage usage by providing visualisations of milestones reached
Projects are essentially meetings-centred; we can play with this idea
Reminders are essential, but should not be annoying
Feature to help schedule meetings more efficiently
Feature to promote responsibility, and reduce procrastination e.g. overview, milestones, timeline
App links to resources in school e.g. discussion rooms, Lesson Plan, NUSmods
The End!
Leos
on
Jasm
ine
Nguyen H
a Jan