Res Software In Healthcare

RES Software

RES Software

• Founded in 1999• Privately owned and profitable• 104 employees (per January 1st 2010)• Subsidiaries in 8 countries

– Europe and NA – Europe and NA

• More than 2,500 Organizations worldwide • More than1,000,000 licenses sold• Strong Focus on Development & Support • 100% Indirect Sales Model

– 18 distributors worldwide– approx. 120 authorized resellers worldwide

2

Strategic Technology Partners

• CA Technologies

– Premier Technology Partner

• Citrix

– Citrix Ready Partner

• Microsoft

– Gold Certified Partner

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– Gold Certified Partner

– HiPo ISV

– System Center Alliance Partner

• VMware

– Technology Alliance Partner

• Increasing the velocity of healthcare Delivery

• Digitizing patient care documentation

• ‘Follow-me Computing’ for room-

Leveraging ITTo Meet the Needs of Medical Workers

• ‘Follow-me Computing’ for room-to-room rounding

• More patient ‘face time’

• Enable remote access

• Ubiquitous access

• Managing IT

– Diverse User Communities

– Applications

– Data Access

– Settings (App & Profile)

– Devices

Enabling ITTo Better Support and Deliver

– Devices

– Security

– Employees, Partners & Visitors

• IT support costs

– Account for 70% of Budget

� HIPAA Violations(42 USC § 1320d-5)

� Min $100 per

� Max $1.5M per

� Security Breach� Avg. cost $289k

Enabling ITTo Ensure Regulatory Compliance

� Avg. cost $289k

� Avg. loss of confidential

data associated w/theft

$5m(“2009 CSI/FBI Computer Crime And Security Survey”. Robert

Richardson, et al. Computer Security Institute, 2007)

� JCCHO, NPF99, OSHA, ISO27001

Today’s Infrastructure

Cloud

7

Transforming Desktops into Workspaces in Healthcare

Cloud

Zero Profile Technology

Workspace Extender

Folder Synchronization

Enabling Technologies forUser Workspace Management

Folder Synchronization

Desktop Transformation

Works Across all Architectures

Zero Profile Technology

• Persistent user settingswithout managing profiles

• Self-learning

• Real time tracking of changes

• Windows version independent

• Just the changes, not the profile

• Restore User Settings Wizard

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Why Virtual Desktop eXtender?

• Combines remote and local applications and data in one desktop/workspace

• Workspace Extender can enhance a remote desktop with applications that run locally run locally

• Central control of access to local, Terminal Server, and VDI applications with RES PowerFuse.

– The patented RES The patented RES The patented RES The patented RES Virtual Desktop Virtual Desktop Virtual Desktop Virtual Desktop eXtendereXtendereXtendereXtender is a critical component to any is a critical component to any is a critical component to any is a critical component to any

successful migration to remote desktopssuccessful migration to remote desktopssuccessful migration to remote desktopssuccessful migration to remote desktops

Why Folder Synchronization?

• Problem:

– The majority of new Windows computers are laptops

– Mobile workforces are growing – Mobile workforces are growing

– Increased necessity to access data offline

– Risk of losing data if copying data is not performed automatically

• Solution:

– Folder Synchronization enables IT administrators to set up and execute synchronization of local and network folders, download, and upload local files and folders to the network.

• Filters can be applied to include or exclude

Why Folder Synchronization?

• Filters can be applied to include or exclude specific files, file types, file attributes.

• Timing options can be specified for auto-synchronization.

• Rules can be set up to target people in locations on specific devices.

Desktop Transformationwith RES Software

Value/Benefits enabled by Transforming Desktops

• Reduce IT complexity

– Reduced Total Cost of Operation

• Improve user productivity

– User efficiency gains

– Potential for top-line contribution– Potential for top-line contribution

• Manage use-policy adherence

– Reduced maverick software loads/user error

• Reduce data misuse or theft

– Cost avoidance proposition

Workspaces as part of a Clinical Virtual Desktop

• Centralized Management

– Reduced number of images

– Location awareness enables follow-me printing

• Broader Adoption

– Support for all user types

• Adaptive desktop

– Just-in-time composition of a desktop at log in

Benefits of WorkspacesManagement for IT Professionals

• Less calls into the helpdesk for support

• Better control over security and regulatory compliance

• Eliminates the need for scripts and • Eliminates the need for scripts and coding which negatively impact life-cycle management

• Provides accurate usage reporting

• Simplifies future migrations

• Single administrative console for easy updating

Benefits of WorkspacesManagement for Clinical Professionals

• Faster log-in times

• Single set of log-in credentials

• Single interface with both virtualized and local applications

Result: More time to focus on patient care Result: More time to focus on patient care Result: More time to focus on patient care Result: More time to focus on patient care

local applications

• Access to the right peripheral devices

• Convenience of follow-me technology

QuestionsQuestionsNext Steps

Backup Slides

20

Microsoft I/O Model

System Center ConfigurationIT System Lifecycles

SoftwareDistribution

OS Deployment

SW and HWUpdates

Desired OS DeploymentStandardization

Asset ManagementConsolidation, License

Compliance

Out of Band Management,Remote Control

Desired Configuration

Realizing the Model

Efficient

Enabler

Strategic

Asset

Users

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Cost Center

Efficient

Cost Center

IT

80%

of the Industry

17%

of the Industry

3%

of the Industry

Truly Dynamic Workspaces

CustomerEnd Users ServiceCatalog

User Workspace

24

KitchenIT Organization

RunBooks

IT Automation Management

WhatWhatWhereWhere

TasksParametersConditions

AgentsTeams

Automated Job

WhenWhen

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On DemandScheduledRecurringOrchestrated

Dispatcher

Windows Computer

Service Orchestration

QualificationQualification

DeliveryDelivery

CategoriesDependenciesRestrictions

TriggerActions

Catalog services

Personalized Service Catalog

ReturnReturn

26

TriggerActions

IT Service

Microsoft I/O Model

Composition & Personalization

Advanced Administration

Security & Performance

Task Automation

Resource Provisioning

Service Orchestration

Virtual Desktop eXtender