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©Petroliam Nasional Berhad (PETRONAS) 2017 1 © 2017 PETROLIAM NASIONAL BERHAD (PETRONAS) All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the permission of the copyright owner. Internal REQUEST LIST GUIDE
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REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

Mar 16, 2020

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Page 1: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2017 1

© 2017 PETROLIAM NASIONAL BERHAD (PETRONAS)

All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the permission of the copyright owner.

Internal

REQUEST LIST GUIDE

Page 2: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2017 2Internal

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Page 3: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2017 3

Page 4: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2017 4

Page 5: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2017 5Internal

Request List Guide

To guide user to search and view any technical solution or project

requests in myExperts

User will be able to view the request details and status in myExperts

Page 6: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2017 6

Login to myExperts Page

1. Open an Internet browser and access the URL “https://myexperts.petronas.com”.

2. Select user Domain from the drop-down menu.

3. Key in user PETRONAS email ID and password.

4. Select ‘LOGIN’.

Internal

Page 7: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 7

Request List

myExperts users are now able to view all technical solutions/project requests from the Request

List tab

At myExperts homepage:

1. Select ‘Request List’ at the top of myExperts page.

1

Page 8: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 8

Request List PageUser will be directed to the Request List page

Page 9: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 9

Request List Page1. The list of all technical solution and project requests will be displayed on the page

1

Page 10: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 10

Request List : Legend

1. The legend represents the status of potential overdue request based on the expected close out

date and the request status based on the last updated date

1

Page 11: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 11

Search Request

1. User may search for a specific request by typing in the Request Title field.

2. Click ‘Search’ button

1

2

Page 12: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 12

Request List3. The specific request list will be displayed on the page

4. Click ‘Reset’ button to reset the search/filter criteria

3

4

Page 13: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 13

Export Request List to Excel

1. To export the request list to Excel, click ‘Export Excel’ button

1

Page 14: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 14

Filter Request by Discipline Head/Technical Manager/Action Party/Requestor

1. Click on the icon from the search box to search and select the Discipline Head/Technical

Manager/Action Party or Requestor

2. Click ‘Search’ button view the request list based on the names selected.

1

2

Page 15: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 15

Filter Request by OPU

1. Click on the icon to search and select the OPU

2. Click ‘Search’ to search for the request from the selected OPU

1

2

Click ‘Reset’ button to reset the search/filter criteria

Page 16: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 16

Filter Request by Request Date and Expected ClosedDate

1. User to select the Request Date or Expected Closed Date from the calendar icon

2. Click ‘Search’ button view the request list based on the dates selected

1

2

Click ‘Reset’ button to reset the search/filter criteria

Page 17: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 17

Filter Request by Request Status

1. User to select the Request Status from the drop down menu

2. Click ‘Search’ to search for the request based on selected request status

1

2

Click ‘Reset’ button to reset the search/filter criteria

Page 18: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 18

Filter Request by Last Updated Date Status and Expected Closed Out Date

1. User may also filter the request by the Last Updated Date Status and Expected Closed Out Date

2. Click ‘Search’ to search for the request based on last updated date and expected closed out date

1

Click ‘Reset’ button to reset the search/filter criteria

2

Page 19: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 19

Request Description

The request list will be displayed on the page based on the filtered criteria;

1. Click ‘More’ to view the request description

1

Page 20: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 20

Request Details

1. Click on the ‘Request Title’ to view the request details

1

Page 21: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 21

Request Details

2. User will be directed to the Solution Request page to view the details of the request

2

Page 22: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 22

Send Email to Action PartyTo send email to the Action Party:

1. Click on the ‘Action Party’ name

1

Page 23: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 23

Send Email to Action Party

User will be directed to the outlook email page to send out the email to the Action Party

2. The subject of the email will be the Request Title of the Technical Solution/ Project

2

Page 24: REQUEST LIST GUIDE - Petronas Request List Guide.pdf · ©Petroliam Nasional Berhad (PETRONAS) 2017 6 Login to myExperts Page 1. Open an Internet browser and access the URL “”.

©Petroliam Nasional Berhad (PETRONAS) 2016 24Internal