REQUEST FOR PROPOSAL (RFP) "Empanelment of HR Consultants for Recruitment Services Issue Date: 21 st June 2017 Last Date for Receipt of Proposal at SBI: 30 th June 2017 State Bank of India Central Recruitment and Promotions Deptt. Corporate Centre, Atlanta Building, 3rd floor, NarimanPoint, Mumbai 400021.
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REQUEST FOR PROPOSAL (RFP)
"Empanelment of HR Consultants for Recruitment Services
Issue Date: 21st June 2017
Last Date for Receipt of
Proposal at SBI: 30th June 2017
State Bank of India
Central Recruitment and Promotions Deptt. Corporate Centre,
Atlanta Building, 3rd floor, NarimanPoint, Mumbai 400021.
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TABLE OF CONTENTS
A. INTRODUCTION ............................................................................................. 3
B. TERMS OF THE RFP ................................................................................................ 4 1 PROPOSAL DEADLINES ......................................................................................................................... 4
2 FORMAT OF PROPOSALS ....................................................................................................................... 4 3 FURTHER INQUIRIES AND QUESTIONS REGARDING RFP .................................................. 5 4 SBI OBLIGATIONS ............................................................................................................................... 5
11 ACCEPTANCE OF PROPOSALS ....................................................................................... 6 12 EVALUATION AND SELECTION ....................................................................................................... 6
13 LIABILITY FOR ERRORS......................................................................................................................... 6 14 ACCEPTANCE OF TERMS .............................................................................................. 7
15 OWNERSHIP OF PROPOSALS ........................................................................................ 8
16 USE OF REQUEST FOR PROPOSAL ..................................................................................... 8
C. PROPOSAL ................................................................................................................. 8
1 PROPOSAL FORMAT .............................................................................................................................. 8 2 NOTIFICATION OF CHANGES .......................................................................................................... 8
3 CHANGES TO PROPOSED WORDING ............................................................................................... 8 4 BIDDER'S EXPENSES ........................................................................................................... 8 5 COMPLETENESS OF PROPOSAL ................................................................................................. 9 6 CONTACT PERSON ................................................................................................................... 9
D. TERMS OF EMPANELMENT ........................................................................................ 9
1 SCOP OF WORKS …………………………………………………………………………………………………..9 2 TENURE OF EMPANELMENT ....................................................................................... 9
3 SINGLE POINT CANTACT ....................................................................................... 9
4 PARAMETERS FOR SELECTION………………………………………………………………………………9
5 CONFLICT OF INTEREST ………………………………………………………………………………........9
E. REQUIREMENTS FOR SUBMISSION ....................................................................... 10
D. TERMS OF EMPANELMENT 1. Scope of Work To provide Pan-India Recruitment services for SBI as detailed in para 1
“Purpose” above.
2. Term of Empanelment
The selected vendor will be empanelled with SBI for the period of two years tentatively beginning 01/08/2017. The SBI can approach any consultant as and when the requirement arises. The price quotes will be invited at material time from the firms empanelled.
3. Single Point of Contact: One of the critical success factors for this service is a fulltime, dedicated, single point of
contact assigned by the service provider. He/ She will be responsible for interacting and
coordinating with the SBI team and will be accountable for all deliveries.
4. Parameters for selection: a) Areas of specialization in HR
b) No of Years of experience in HR Consultancy
c) Profile & No. of BFSI Clients
d) Number and location of Offices
e) Number of Employees
f) Certification ISO or any other equivalent Evaluating Institution.
g) Over all suitability
5. Conflict of Interest
Bidder shall not have a conflict of interest (the Conflict of Interest) that affects the bidding
Process. Any Bidder found to have a Conflict of Interest shall be disqualified.
6. Self-Declaration
The Bidder should have never been blacklisted or disqualified or barred by any
regulatory/ statutory body (A self- declaration by the Bidder on Bidders letter head should
be enclosed.)
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E. Requirements for Submission. To facilitate evaluation by SBI your submission must be clearly referenced to and
sequenced in the order below. Your submission must address each question as stated
below with supporting documents:
1. CONSULTANT/ AGENCY DETAILS
i. Consultant profile and organizational documents (Memorandum of Association,
Article of Association, Partnership Deed etc.)
ii. Vintage in providing Recruitment services.
iii. List of current clients, region wise (e.g. Pan India/Regional) where the service is being
provided to them.
iv. Audited Balance sheet for last 3 financial years.
v. Certifications including ISO and awards (if any)
vi. List of your Consultant offices across India.
vii Areas of specialization in HR
2. SPECIFIC REQUIREMENTS
Your submission must address each question as stated below with supporting
documents:
a) Details about the Consultant and its services as per Annexure.
b) The bidder should an office in Mumbai.
c) The bidder should have a team on roll which has been involved in
implementation of HR strategy for at least 1 BSFI organization.
d) The bidder should have had the experience in successfully handling or
currently handling human resources project engagements for a BFSI
organization.
e) It is mandatory for bidder to be in business providing services as detailed
under scope of work in RFP, for more than three years.
f) Copies of registrations under (as applicable):
Shops & Establishment Act
Payment of Wages Act
Minimum Wages Act
Payment of Bonus Act
Contract Labour (Abolition & Regulation) Act Provident Fund Act Employees State Insurance Act
And other applicable enactments
g) Pan No, Tan No & Service Tax registration No.
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h) Describe how you can assist SBI to achieve its key goals and objectives & why
SBI should use your services. Elaborate on your vision for management of
services as given in Scope of Work to SBI providing details on benchmarking,
relationship management, etc.
i) Mention other value added services or key differentiators you will be
providing as part of service delivery to SBI.
3. PRICING
Quotations will be called from empanelled consultants for an assignment,
consultancy or a project as and when required by the bank.
F. REFERENCES Provide references from at least three corporate client in India to whom you
are currently giving similar type of services as stated in this RFP.
This criteria reflects the general nature of bidder including its geographic portfolio, strength of its business and ability to take on the arrangement proposed.
1 Name of the vendor
2 Name of the contact person for all RFP responses
3 Telephone No. of the contact Person
4 Email ID of the contact person
5
Year of Establishment
6 List of Key Personnel ( Profile & Experience )
II Number of Offices and their Locations
III Capacity to provide services as per RFP
1 Total Number of Employees on roll
2
Experience in providing recruitment services Note:Mandatory for bidder to be in business providing services as detailed under scope of work in RFP, for more than three years.
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3 BFSI Organizations /Bank space you have been associated with
i)Name of Organisation ii) Type of Services rendered by you
4
Please specify in which area you had hiring Expertise from the below list. Attach brief particulars viz Organization, Nature of work, Scale of work etc
1) IT
2) Wealth Management
3) Investments
4) Products
5) Finance
6) Risk
7) Analytics
8) Legal & Compliance
9) Internal Audit
1 0 ) I T E S
11) Market ing 12) S a l e s 13) Operat ions
14) Any Other (pl speci fy)
5 Please confirm if there is any record of Data theft during the last 3 years.
6 Please confirm if there was any termination of contract during last 3 years and provide reason for the same.
IV Legal and Financial Specifications
a For Joint Stock Company
Copy of Incorporation Certificate
Certified copies of Memorandum & Articles of Association
List of Directors and Shareholding Pattern
b For other Organisation: Documents as Applicable in Law
c
Copies of licenses/ approvals from various authorities entitling the bidder to provide services.
d Audited balance sheets for the last three financial years
e Copies of registration under any applicable enactments Pan no, Tan no, Service tax registration
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V Quality and Productivity Analysis
I Is there any kind Quality Certifications acquired by your organization?
Ii
In your current processes how are you monitoring your productivity, TAT and quality standards?
iii How will you ensure that our records/documents are not shared with any other entity?