request for expression of interest (eoi) for empanelment ... - SBI

REQUEST FOR EXPRESSION OF INTEREST (EOI) FOR EMPANELMENT OF VENDORS FOR

MANAGEMENT OF E-WASTE IN STATE BANK OF INDIA

Ref: SBI/GITC/IT-HR & C/2018/2019/476 DATED:04/02/2019

IT-Human Resources & Coordination Deptt, State Bank of India,

Global IT Centre, Navi Mumbai, 400 614

Maharashtra, India

FOR EMPANELMENT OF VENDORS FOR MANAGEMENT OF E-WASTE IN SBI

IT-HR& C/2018/2019/476 dated :4/2/2019

Page 2 of 163 Confidential & Proprietary

S.No Description Page No

PART I

1 Invitation to Bid 4

2 Disclaimer 5

3 Definitions 6

4 Scope of work 7

5 Eligibility criteria 7

6 Cost of Request for EOI document 7

7 Clarifications and amendments on Request for EOI 7

8 Contents of Request for EOI document 8

9 Earnest Money Deposit (EMD) 8

10 EOI preparation and submission 9

11 Deadline for submission of EOIs 11

12 Modification and withdrawal of EOIs 11

13 Period of validity of EOIs 12

14 Integrity 12

15 Opening of EOIs 12

16 Intentionally left blank 13


18 Contacting the Bank 13

19 Award criteria 13

20 Waiver of rights 14

21 Contract amendments 15

22 Bank’s right to accept any EOI and to reject any or all EOIs 15

23 Bank Guarantee 15


25 Services 15



28 Compliance with IS Security Policy 16

29 Penalty/SLA conditions 16

30 Right to verification 16


32 Inspection and Quality Control Tests 17

33 Right to Audit 17

34 Subcontracting 18


36 Validity of Contract 18

37 Limitation of liability 18

38 Confidentiality 19

39 Delay in vendor’s performance 19


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S.No Description Page No

40 Vendor’s obligations 20

41 Technical Documentation 21

42 Patent Rights/Intellectual Property Rights 21

43 Liquidated damages 21

44 Conflict of interest 22

45 Fraud and corrupt practices 23

46 Termination for default 24

47 Force majeure 26

48 Termination for insolvency 27

49 Termination for convenience 27

50 Disputes/ arbitration 27

51 Governing language 28

52 Applicable law 28

53 Taxes and Duties 28

54 Tax deduction at sources 29


56 Tender Fee 29

57 Notices 29

Part II

1 Schedule of events and other terms 30

2 Annexure A - EOI form 32

3 Annexure B - Eligibility criteria for Empanelment 35

4 Annexure C - Technical Evaluation Criteria 38

5 Annexure D - Applicant’s Details 41

6 Annexure E - Scope of work 42

7 Annexure F - List of RRBs 47

8 Annexure G - List of e-Waste Collection Locations (Circle Wise) / Corporate Centre Establishments

49

9 Annexure H - Format for Submission of Client References 118

10 Annexure I - Format for Bank Guarantee as Earnest Money

Deposit 119

11 Annexure J - Format for Bank Guarantee 122

12 Annexure K - Liquidated damages and penalties 125

13 Annexure L - Service Level Agreement 126

14 Annexure M - Non-Disclosure Agreement 151

15 Annexure N - Pre-Bid Query Format 156

16 Annexure O - Pre-Contract Integrity Pact 157


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1. INVITATION TO BID:

i. State Bank of India (herein after referred to as ‘SBI/ the Bank’), having its

Corporate Centre at Mumbai, various other offices (LHOs/ Head Offices /Zonal

Offices/Global Link Services, Global IT Centre etc.) of State Bank of India,

branches/ other offices, Subsidiaries and Joint Ventures available at various

locations and managed by the Bank (collectively referred to as State Bank Group

or ‘SBG’ hereinafter). This Request for EOI has been issued by the Bank on behalf

of SBG and the Bank sponsored Regional Rural Banks (RRBs) for

“Empanelment of vendors for disposal of e-Waste”.

ii. For the purpose of RRBs as mentioned in Annexure – F, the reference of SBI/the

Bank/SBG made in this document shall be construed as reference to respective

RRB and Agreements will have to be executed separately between the successful

Applicant(s) and respective RRB. The successful applicant is required to complete

all the formalities with each RRB separately which are required to be performed for

SBI including submission of separate PBGs to each RRB.

iii. In order to meet the Services requirement, the Bank proposes to invite EOI from

eligible vendors to dispose e-Waste as per details/scope of work mentioned in

Annexure-E of this document.

iv. Applicant shall mean any entity (i.e. juristic person) who meets the eligibility

criteria given in Annexure-B & Technical Evaluation Criteria in Annexure- C

of this document and willing to provide the Services as required in this document.

The interested Applicants who agree to all the terms and conditions contained in

this document may submit their EOI with the information desired in this document

(Request for EOI).

v. Address for submission of EOIs, contact details including email address for

sending communications are given in given in Part II of this document.

vi. The purpose of SBI behind this Request for EOI is to seek EOIs for disposal of e-

Waste desired in this document. The proposed product must integrate with Bank’s

existing infrastructure seamlessly.

vii. This document shall not be transferred, reproduced or otherwise used for purpose

other than for which it is specifically issued.

viii. Interested Applicants are advised to go through the entire document before

submission of EOIs to avoid any chance of elimination. The eligible Applicants

desirous of taking up the project for supply of proposed product and services for


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SBI will be invited to submit their technical and commercial proposal in response

to RFPs that may be floated by the Bank time to time as per the Bank’s

requirements. The criteria and the actual process of evaluation of the responses to

this Request for EOI and subsequent selection of the successful Applicant will be

entirely at Bank’s discretion. This Request of EOI seeks proposal from Applicants

who have the necessary experience, capability and expertise to provide SBI the

proposed hardware and services adhering to Bank’s requirements outlined in this

document.

2. DISCLAIMER:

i. The information contained in this document or information provided subsequently

to Applicant(s) whether verbally or in documentary form/email by or on behalf of

State Bank of India (Bank), is subject to the terms and conditions set out in this

document.

ii. This Request for EOI is not an offer by State Bank of India, but an invitation to

receive responses from the eligible Applicants. No contractual obligation

whatsoever shall arise from the Request for EOI process unless and until a formal

contract is signed and executed by duly authorized official(s) of State Bank of India

with the selected Applicant.

iii. The purpose of this document is to provide the Applicant(s) with information to

assist preparation of their EOIs. This document does not claim to contain all the

information each Applicant may require. Each Applicant should conduct its own

investigations and analysis and should check the accuracy, reliability and

completeness of the information contained in this document and where necessary

obtain independent advices/clarifications. Bank may in its absolute discretion, but

without being under any obligation to do so, update, amend or supplement the

information in this document.

iv. The Bank, its employees and advisors make no representation or warranty and

shall have no liability to any person, including any Applicant or Bidder under any

law, statute, rules or regulations or tort, principles of restitution or unjust enrichment

or otherwise for any loss, damages, cost or expense which may arise from or be

incurred or suffered on account of anything contained in this document or

otherwise, including the accuracy, adequacy, correctness, completeness or

reliability of the document and any assessment, assumption, statement or

information contained therein or deemed to form or arising in any way for

participation in this process.

v. The Bank also accepts no liability of any nature whether resulting from negligence

or otherwise, howsoever caused arising from reliance of any Applicant upon the

statements contained in this document.


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vi. The issue of this document does not imply that the Bank is bound to select an

Applicant or to appoint the Selected Applicant or Concessionaire, as the case may

be, for the Project and the Bank reserves the right to reject all or any of the

Applicants or EOIs without assigning any reason whatsoever.

vii. The Applicant is expected to examine all instructions, forms, terms and specifications in this document. Failure to furnish all information required by this document or to submit an EOI not substantially responsive to this document in all respect will be at the Applicant’s risk and may result in rejection of the EOI.

3. DEFINITIONS:

In this connection, the following terms shall be interpreted as indicated below:

i. “Applicant / Bidder/Service Provider/System Integrator” means an eligible entity/firm submitting the EOI in response to this document.

ii. “EOI” means the written reply or submission of response to this Request for EOI.

iii. “The Contract / Agreement” means the agreement entered into between the

Bank and the Vendor, as recorded in the Contract Form signed by the parties, including all attachments and appendices thereto and all documents incorporated by reference therein.

iv. “Vendor/Service Provider” is the successful Applicant found eligible as per

eligibility criteria set out in this document, whose EOI has been accepted as per the selection criteria set out in this document and to whom notification of empanelment has been given by the Bank.

v. “Rate Order” means the Order which is issued to the successful bidder, based on

the RFP to be floated during the Empanelment period, stating the unit rates of the Products applicable for the period mentioned therein.

vi. “Order to dispose e-Waste Value” means the total price agreed to be paid to Vendor under the respective Order to dispose e-Waste, which may be issued by the Bank time to time during the Contract period, based on its actual requirements for providing Services.

vii. “Services” means all services, scope of work and deliverables to be provided by a Bidder as described in the EOI and include provision of technical assistance, training, certifications, auditing and other obligation of the Vendor covered under this EOI.

viii. ITB- instructions to the bidder.

ix. RFQ- Request for quotation.


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4. Scope of Work:

As given in Annexure-E of this document.

5. Eligibility Criteria:

The Request for EOI is open to all Applicants who meet the eligibility criteria as given in Annexure-B & Technical Evaluation Criteria given in Annexure-C in this document. The Applicant has to submit the documents substantiating eligibility criteria as mentioned in this document.

6. Cost of Request for EOI document: The participating Applicants shall bear all the costs associated with or relating to the

preparation and submission of their EOIs including but not limited to preparation,

copying, postage, delivery fees, expenses associated with any demonstration or

presentations which may be required by the Bank or any other costs incurred in

connection with or relating to their EOI. The Bank shall not be liable in any manner

whatsoever for the same or for any other costs or other expenses incurred by an

Applicant regardless of the conduct or outcome of the EOI process.

7. Clarification and amendments on Request for EOI: i. Applicant requiring any clarification of request for EOI document may notify the

Bank in writing strictly as per the format given in Annexure-N at the address/by e-mail given in Part II of this document within the date/time mentioned in the schedule of events.

ii. A pre-Bid meeting will be held on the date and time specified in the schedule of

events which may be attended by the authorized representatives of the Applicants interested to respond to this document.

iii. The queries received (without identifying source of query) and response of the

Bank thereof will be posted on the Bank’s website or conveyed to the Applicants.

iv. SBI reserves the right to amend, rescind or reissue the Request for EOI, at any time prior to the deadline for submission of EOIs or at any time during the review of empanelment which will be done on yearly basis as defined in Schedule of Events. The Bank, for any reason, whether, on its own initiative or in response to a clarification requested by a prospective Applicant, may modify this document, by amendment which will be made available to the Applicants by way of corrigendum/addendum. The interested parties/Applicants are advised to check the Bank’s website regularly till the date of submission of EOI or date of submission of documents for renewal of empanelment specified in the schedule of events and ensure that clarifications / amendments issued by the Bank, if any, have been taken into consideration before submitting the EOI/ documents for renewal of empanelment. Such amendments/clarifications, if any, issued by the Bank will be


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binding on the participating Applicants. Bank will not take any responsibility for any such omissions by the Applicant. SBI, at its own discretion, may extend the deadline for submission of EOIs/ documents for renewal of empanelment in order to allow prospective Applicants a reasonable time to prepare the EOI, for taking the amendment into account. Nothing in this document or any addenda/ corrigenda or clarifications issued in connection thereto is intended to relieve Applicants from forming their own opinions and conclusions in respect of the matters addresses in this document or any addenda/ corrigenda or clarifications issued in connection thereto thereof.

v. No request for change in commercial/legal terms and conditions, other than what has been mentioned in this document or any addenda/corrigenda or clarifications issued in connection thereto, will be entertained and queries in this regard, therefore will not be entertained.

vi. Queries received after the scheduled date and time will not be responded/acted upon.

8. Contents of Request for EOI document:

i. The Applicant must thoroughly study/analyze and properly understand the contents

of this document, its meaning and impact of the information contained therein.

ii. Failure to furnish all information required in this document or submission of EOI not

responsive to this document in any respect will be at the Applicant’s risk and

responsibility and the same may finally result in rejection of its EOI. SBI has made

considerable effort to ensure that accurate information is contained in this

document and is supplied solely as guidelines for Applicants.

iii. Nothing in this document or any addenda/corrigenda or clarifications issued in

connection thereto, is intended to relieve Applicants from forming their own

opinions and conclusions in respect of the matters contained in this document and

its addenda, if any.

iv. The EOI prepared by the Applicant, as well as all correspondences and documents

relating to the EOI exchanged by the Applicant and the Bank and supporting

documents and printed literature shall be submitted in English.

v. The information provided by the Applicants in response to this document will

become the property of SBI and will not be returned. Incomplete information in EOI

document may lead to non-consideration of the proposal.

9. Earnest Money Deposit (EMD):

i. The Applicant shall furnish EMD for the amount and validity period mentioned in

Part II of this document.


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ii. EMD is required to protect the Bank against the risk of Applicant’s conduct.

iii. The EMD may be in the form of a Demand Draft or Pay Order or Bank Guarantee

[on the lines of Annexure-I], issued by a Scheduled Commercial Bank in India,

other than State Bank of India, drawn in favour of State Bank of India payable at

Mumbai.

iv. Any EOI not accompanied by EMD for the specified amount as mentioned

elsewhere in this document will be rejected as non-responsive.

v. The EMD of the unsuccessful Applicant(s) shall be returned within 2 weeks from

the date of EOI finalisation.

vi. The EMD of successful Applicant(s) will be discharged upon the Applicant signing

the Contract and furnishing the Bank Guarantee for the amount and validity as

mentioned in Part II of this RFP) which should be strictly on the lines of format

placed at Annexure-J.

vii. No interest is payable on EMD.

viii. The EMD may be forfeited: -

a) if an Applicant withdraws his EOI during the period of EOI validity specified in

this document; or b) if an Applicant makes any statement or encloses any form which turns out to

be false / incorrect at any time prior to signing of Contract; or c) if the successful Applicant fails to sign the contract or furnish Bank Guarantee,

within the specified time period in this document.

ix. If EMD is forfeited for any reasons mentioned above, the Applicant concerned may

be debarred from participating in the EOIs/RFPs floated by the Bank/this

department, in future, as per sole discretion of the Bank.

10. EOI Preparation and submission:

i. The EOI is to be submitted in a sealed envelope marked as “EOI for empanelment

of vendors for disposal of e-Waste in response to the Request for EOI No. ______dated ________”. This envelope should contain following documents and properly sealed:

a) Index of all the documents, letters, EOI form etc. submitted in response to this

document along with page numbers.


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b) EOI covering letter/EOI form on the lines of Annexure-A on Applicant’s letter head.

c) Earnest Money Deposit (EMD) as specified in this document. d) A letter on Applicant’s letterhead: -

(i) Zone(s) for which the vendor is interested to be empaneled.

(ii) Mentioning details of EMD submitted, technical competence and

experience of the Applicant.

e) Specific response with supporting documents in respect of Eligibility Criteria as mentioned in Annexure-B & Technical Evaluation Criteria as mentioned in Annexure- C.

f) Applicant’s details as per Annexure-D on Applicant’s letter head. g) A copy of board resolution along with a copy of power of attorney (POA

wherever applicable) showing that the signatory has been duly authorized to sign the EOI document.

ii. Applicants may please note:

a) The Applicant should apply for the EOI on a single responsibility basis for services required by the Bank.

b) A soft copy (Word format) on a CD should also be kept in a separate envelope within the envelope of EOI. Voluminous documents should be submitted only on CDs.

c) While submitting the EOI, literature on the hardware and its associated operating software should be segregated and kept together in one section / lot in a separate envelope.

d) Care should be taken that the EOI shall not contain any price information. Such EOI, if received, will be rejected.

e) The EOI document shall be complete in accordance with various clauses of

this document or any addenda/corrigenda or clarifications issued in connection thereto, duly signed by the authorized representative of the Applicant and stamped with the official stamp of the Applicant. Board resolution authorizing representative to Apply and make commitments on behalf of the Applicant is to be attached.

f) If deemed necessary, the Bank may seek clarifications on any aspect from the

Applicant. However, that would not entitle the Applicant to change or cause any change in the substances of the EOI already submitted.

g) The Applicant may also be asked to give presentation for the purpose of clarification of the EOI.

h) The Applicant must provide specific and factual replies to the points raised in


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this document.

i) The EOI shall be typed / printed or written in indelible ink and shall be signed by the Applicant or a person or persons duly authorized to bind the Applicant to the Contract.

j) All the enclosures (EOI submission) shall be serially numbered with rubber

stamp of the participating Applicant’s company. The person or persons signing the Bids shall initial all pages of the Bids, except for un-amended printed literature.

k) Any inter-lineation, erasures or overwriting shall be valid only if these are

initialed by the person signing the EOIs. l) The EOI document shall be spirally bound. m) The Bank reserves the right to reject EOIs not conforming to above.

n) The envelope shall be addressed to the Bank and deliver at the address given

in Part-II of this document and should have name and address of the Applicant on the cover.

o) If the envelope is not sealed and marked, the Bank will assume no responsibility for the EOI’s misplacement or its premature opening.

11. Deadline for Submission of EOIs:

i. EOIs must be received by the Bank at the address specified and by the date and

time mentioned in the “Schedule of Events”.

ii. In the event of the specified date for submission of EOIs being declared a holiday

for the Bank, the EOIs will be received up to the appointed time on the next working

day.

iii. In case the Bank extends the scheduled date of submission of EOI document, the

EOIs shall be submitted by the time and date rescheduled. All rights and obligations

of the Bank and Applicants will remain the same.

iv. Any EOI received after the deadline for submission of EOIs prescribed, will be

rejected and returned unopened to the Applicant.

12. Modification and Withdrawal of EOIs:

i. The Applicant may modify or withdraw its EOI after the EOI’s submission, provided

that written notice of the modification, including substitution or withdrawal of the

EOIs, is received by the Bank, prior to the deadline prescribed for submission of

EOIs. Withdrawn EOIs, if any, will be returned unopened to the Applicants.


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ii. A withdrawal notice may also be sent by Fax, but followed by a signed confirmation

copy, not later than the deadline for submission of EOIs.

iii. No modification in the EOI shall be allowed, after the deadline for submission of

EOIs.

iv. No EOI shall be withdrawn in the interval between the deadline for submission of

EOIs and the expiration of the period of EOI validity specified by the Applicant on

the EOI Form. Withdrawal of an EOI during this interval may result in the forfeiture

of EMD submitted by the Applicant.

13. Period of Validity of EOIs:

i. EOIs shall remain valid for 180 days from the date of notification of empanelment

by the Bank. An EOI valid for a shorter period is liable to be rejected by the Bank

as non-responsive.

ii. In exceptional circumstances, the Bank may solicit the Applicants’ consent to an

extension of the period of validity of EOI. The request and the responses thereto

shall be made in writing. The Applicant is free to refuse the request. However, in

such case, the Bank will not forfeit its EMD. However, any extension of validity of

EOIs will not entitle the Applicant to revise/modify the EOI document.

iii. The Bank reserves the right to call for fresh EOIs at any time during the EOI validity

period, if considered, necessary.

14. Integrity:

Willful misrepresentation of any fact within the EOI will lead to the cancellation of the

contract without prejudice to other actions that the Bank may take. All the

submissions, including any accompanying documents, will become property of SBI.

The Applicants shall be deemed to license, and grant all rights to SBI, to reproduce

the whole or any portion of their EOI document for the purpose of evaluation and to

disclose the contents of submission for regulatory or legal requirements.

15. Opening of EOIs:

i. All the EOIs received up to the specified time and date will be opened for evaluation

on the time and date mentioned in the schedule of events available in Part II of this

document. The EOIs will be opened in the presence of representatives of the

Applicants who choose to attend the same. However, EOIs may be opened even

in the absence of representatives of one or more of the Applicants.

ii. The Bank will examine the EOIs to determine whether they are complete, required


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formats have been furnished, the documents have been properly signed, EMD for

the desired amount and validity period is available and the EOIs are generally in

order. The Bank may, at its discretion waive any minor non-conformity or

irregularity in an EOI which does not constitute a material deviation.

iii. Prior to the detailed evaluation, the Bank will determine the responsiveness of

each EOI to this document. For purposes of these Clauses, a responsive EOI is

one, which conforms to all the terms and conditions of this document in toto, without

any deviation.

iv. The Bank’s determination of an EOI’s responsiveness will be based on the

contents of the EOI itself, without recourse to extrinsic evidence.

v. If an EOI is not responsive, it will be rejected by the Bank and will not subsequently

be made responsive by the Applicant by correction of the non-conformity.

vi. EOIs of such Applicants satisfying eligibility criteria and agree to comply with all

the terms and conditions specified in this document, shall become eligible for

empanelment.

vii. EOIs of such Applicants satisfying eligibility criteria and agree to comply with all

the terms and conditions specified in this document, shall become eligible for

empanelment.

16. Intentionally left blank.

17. Intentionally left blank.

18. Contacting the Bank:

i. No Applicant shall contact the Bank on any matter relating to its Application, from

the time of opening of EOI to the time, the Contract is awarded.

ii. Any effort by an Applicant to influence the Bank in its decisions on EOI evaluation

may result in the rejection of the Applicant’s EOI.

19. Award Criteria:

i. Bank will notify successful Applicant in writing by letter or fax/email that its EOI has

been accepted. The Selected Applicant has to return the duplicate copy of the

same to the Bank within 7 working days, duly Accepted, Stamped and Signed by

Authorized Signatory in token of acceptance.

ii. The successful Applicant will have to submit Non-Disclosure Agreement (wherever


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applicable), Bank Guarantee for the amount and validity as desired in Part II and

strictly on the lines of format given at Annexure-J of this document together.

iii. A copy of board resolution along with a copy of power of attorney (POA wherever

applicable) showing that the signatory has been duly authorized to sign the

acceptance letter, contract and NDA should be submitted.

iv. The notification of award will constitute the formation of the Contract.

v. The successful Applicant shall be required to enter into a Contract/ SLA with the

Bank, within 30 days of award of the Empanelment or within such extended period

as may be decided by the Bank.

vi. Until the execution of a formal contract, the EOI document, together with the Bank’s

notification of award and the vendor’s acceptance thereof, would constitute a

binding contract between the Bank and the successful Applicant.

vii. The contract/ agreement will be based on Applicant’s EOI document with all its

enclosures, modifications arising out of clarifications etc and will include SLA,

copies of all necessary documents, licenses, certifications etc

viii. The Bank reserves the right to stipulate, at the time of finalization of the contract,

any other document(s) to be enclosed as a part of the final contract.

ix. Failure of the successful Applicant to comply with the requirements/terms and

conditions of this document shall constitute sufficient grounds for the annulment of

the award and forfeiture of the EMD and/or PBG.

x. Upon notification of award to the successful Applicant(s), the Bank will promptly

notify the award of contract to the successful Applicant(s) on the Bank’s website.

The EMD of each unsuccessful Applicant(s) will be discharged and returned.

20. Waiver of Rights:

Each Party agrees that any delay or omission on the part of the other Party to

exercise any right, power or remedy under this EOI or respective Order to dispose

e-Waste(s) will not automatically operate as a waiver of such right, power or remedy

or any other right, power or remedy and no waiver will be effective unless it is in

writing and signed by the waiving Party. Further the waiver or the single or partial

exercise of any right, power or remedy by either Party hereunder on one occasion

will not be construed as a bar to a waiver of any successive or other right, power or

remedy on any other occasion.


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21. Contract Amendments:

No variation in or modification of the terms of the Contract shall be made, except by

written amendment, signed by the parties.

22. Bank’s Right to Accept Any EOI and to Reject Any or All EOIs:

The Bank reserves the right to accept or reject any EOI in part or in full or to cancel

the EOI process and reject all EOIs at any time prior to contract award, without

incurring any liability to the affected Applicant(s) or any obligation to inform the

affected Applicant(s) of the grounds for the Bank’s action.

23. Bank Guarantee:

i. Bank Guarantee [BG] of the amount with validity period specified in Part II of this

document strictly on the format at Annexure-J is to be submitted by the finally

selected Applicant(s). The BG has to be issued by a Scheduled Commercial Bank

other than SBI and needs to be submitted within the specified time of receipt of

formal communication from the Bank about their EOI finally selected. The EMD will

be released only after receipt of the Bank Guarantee. In case, SBI is the sole

Banker for the Applicant, a Letter of Comfort from SBI may be accepted.

ii. The BG is required to protect the interest of the Bank against any breach of terms

and conditions of the Agreement, delay in supply/installation of Product(s) and/or

providing services under any Order to dispose e-Waste(s), which may warrant

invoking of BG. In case any act of the supplier results in imposition of Liquidated

Damages then also the Bank reserves the right to invoke the BG.

24. Intentionally left blank:

.

25. Services:

i. The Vendor(s) is/are required to provide Services as required under this document

or subsequent RFP/ RFQ to be issued by the Bank during the Empanelment period.

ii. Bidder should ensure that the quality of methodologies for delivering the services,

adhere to quality standards/timelines stipulated therefore.

iii. Prompt support shall be made available as desired in this RFP during the support

period at the locations as and when required by the Bank.


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iv. Bidder support staff should be well trained to effectively handle queries raised by

the customers/employees of the Bank.

v. Updated escalation matrix shall be made available to the Bank once in each quarter

and each time the matrix gets changed.

vi. Liquidated damages / Penalties as specified in Annexure-K will be applicable for

the any kind of default in delay in providing services.

vii. In addition to the penalty on delayed supplies, Bank also reserves the right to

cancel the Order to dispose e-Waste and forfeit the BG. In the event of such

cancellation, the Vendor is not entitled to any compensation, whatsoever.



28. Compliance with IS Security Policy:

The Vendor shall have to comply with Bank’s IT & IS Security policy in key concern

areas relevant to the RFP, details of which will be shared with the finally selected

Applicant. Some of the key areas are as under:

i. Responsibilities for data and application privacy and confidentiality

ii. Responsibilities on system and software access control and administration

iii. Custodial responsibilities for data, software, hardware and other assets of the

Bank being managed by or assigned to the Vendor

iv. Physical Security of the facilities

v. Physical and logical separation from other customers of the Vendor

vi. Incident response and reporting procedures

vii. Password Policy of the Bank

viii. Data Encryption/Protection requirements of the Bank.

ix. In general, confidentiality, integrity and availability must be ensured.

29. Penalty/SLA conditions:

As mentioned in Annexure-K of this EOI.

30. Right to Verification:

The Bank reserves the right to verify any or all of the statements made by the

Applicant in the EOI document and to inspect the Applicant’s facility, if necessary,


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to establish to its satisfaction about the Applicant’s capacity/capabilities to perform

the job.


32. Inspection and Quality Control Tests

i. The Bank reserves the right to carry out vendor’s facility to dispose e-Waste

inspection by a team of Bank officials or demand a demonstration of the services

on a representative model at Bidder’s place.

ii. Nothing stated hereinabove shall in any way release the Vendor from any warranty

or other obligations under this document/Contract.

33. Right to Audit:

i. The Selected Vendor / Service Provider has to get itself annually audited by

internal/ external empanelled Auditors appointed by the Bank/ inspecting official

from the Reserve Bank of India or any regulatory authority, covering the risk

parameters finalized by the Bank/ such auditors in the areas of products (IT

hardware/ software) and services etc. provided to the Bank and the Vendor are

required to submit such certification by such Auditors to the Bank. The Vendor and

or his / their outsourced agents / sub – contractors (if allowed by the Bank) shall

facilitate the same The Bank can make its expert assessment on the efficiency and

effectiveness of the security, control, risk management, governance system and

process created by the Vendor. The Vendor shall, whenever required by the

Auditors, furnish all relevant information, records/data to them. All costs for such

audit shall be borne by the Bank.

ii. Where any deficiency has been observed during audit of the Vendor on the risk

parameters finalized by the Bank or in the certification submitted by the Auditors,

the Vendor shall correct/resolve the same at the earliest and shall provide all

necessary documents related to resolution thereof and the auditor shall further

certify in respect of resolution of the deficiencies. The resolution provided by the

Vendor shall require to be certified by the Auditors covering the respective risk

parameters against which such deficiencies have been observed.

iii. Vendor shall, whenever required by the Bank, furnish all relevant information,

records/data to such auditors and/or inspecting officials of the Bank/Reserve Bank

of India and or any regulatory authority. The Bank reserves the right to call and/or

retain for any relevant material information /reports including audit or review reports

undertaken by the Vendor (e.g., financial, internal control and security reviews) and

findings made on Selected Bidder in conjunction with the services provided to the


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Bank.

34. Subcontracting:

i. As per scope of this document, subcontracting is prohibited. However, if the

Applicant subsequently wishes to sub-contract the scope of work, it will have to

obtain specific written permission from the Bank before contracting any work to

subcontractors. Bank at its own discretion may permit or deny the same.

ii. In case subcontracting is permitted by the Bank, the contracting vendor will be

responsible for all the services provided to the Bank regardless of which entity is

conducting the operations. The contracting vendor is also responsible for ensuring

that the sub-contractor comply with all security requirements of the contract and

the Bank can obtain independent audit report for the same. In such a case, the

Applicant shall provide subcontracting details to the Bank and if require, Bank may

evaluate the same.

35. Intentionally left blank

36. Validity of Contract:

i. The Contract/ SLA will be valid for the period as specified in scope of work, unless

terminated by the Bank in accordance with the provision of the Contract. The Bank

reserves the right to evaluate the empanelled Vendors every year at the time

specified in the scope of work based on the eligibility criteria mentioned in

Annexure-B & Technical Evaluation Criteria mentioned in Annexure- C and the

empanelment of such vendors who do not meet the eligibility criteria may be

terminated by the Bank.

ii. RFQs, which may be issued by the Bank time to time, shall be governed by the

terms and conditions of the Contract. Notwithstanding expiry of the Contract, all

the terms and conditions of the Contract shall also be applicable and in full force

for such RFQs under which Service(s) are required to be delivered beyond the term

of the Contract.

37. Limitation of liability:

i. The maximum aggregate liability of Vendor, subject to clause 33.ii, in respect of

any claims, losses, costs or damages arising out of or related to respective RFQ

shall not exceed the total Order to dispose e-Waste Value agreed to be paid under

such Order to dispose e-Waste giving rise to such claims or equivalent to amount

of BG submitted by Vendor, whichever is greater.


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ii. The limitations set forth herein shall not apply with respect to:

a) claims that are the subject of indemnification pursuant to infringement of

Intellectual Property Right,

b) damage(s) occasioned by the gross negligence, fraud or willful misconduct of Vendor,

c) damage(s) occasioned by Vendor for breach of Confidentiality Obligations,

d) Regulatory or statutory fines imposed by a Government or Regulatory agency for non-compliance of statutory or regulatory guidelines applicable to the Bank, provided such guidelines were brought to the notice of Vendor.

38. Confidentiality:

i. Applicant acknowledges and agrees that all tangible and intangible information

obtained, developed or disclosed including all documents, contract, Order to

dispose e-Waste to be issued, data papers and statements and trade secret of the

Bank relating to its business practices and their competitive position in the market

place provided to the selected Applicant by the Bank in connection with the

performance of obligations of Applicant under the Contract, in part or complete

shall be considered to be confidential and proprietary information (“Confidential

Information”) and shall not be disclosed to any third party/published without the

written approval of the Bank.

ii. The Confidential Information will be safeguarded and Applicant will take all the

necessary action to protect it against misuse, loss, destruction, alterations or

deletions thereof. In the event of a breach or threatened breach by Applicant of this

section, monetary damages may not be an adequate remedy; therefore, Bank shall

be entitled to injunctive relief to restrain Applicant from any such breach,

threatened or actual.

iii. Any document, other than the Contract itself, shall remain the property of the Bank

and shall be returned (in all copies) to the Bank on completion of the Vendor’s

performance under the Contract, if so required by the Bank.

39. Delay in the Vendor’s Performance:

i. Delivery installation, commissioning of the Products/Solution and performance of

Services shall be made by the Vendor within the timelines prescribed in the RFP

to be floated amongst empanelled Vendors as defined in Scope of Work..

ii. If at any time during performance of the Contract, the Vendor should encounter


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conditions impeding timely delivery of the Products and performance of Services,

the Vendor shall promptly notify the Bank in writing of the fact of the delay, it’s likely

duration and cause(s). As soon as practicable after receipt of the Vendor’s notice,

the Bank shall evaluate the situation and may, at its discretion, extend the Vendors’

time for performance, in which case, the extension shall be ratified by the parties

by amendment of the Contract.

iii. Any delay in performing the obligation/ defect in performance by the Vendor may

result in imposition of penalty, liquidated damages, invocation of Bank Guarantee

and/or termination of Contract (as laid down elsewhere in this RFP document).

40. Vendor’s obligations:

i. The Vendor is responsible for and obliged to conduct all contracted activities in

accordance with the Contract using state-of-the-art methods and economic

principles and exercising all means available to achieve the performance specified

in the Contract.

ii. The Vendor will be responsible for arranging and procuring all relevant permissions

/ Road Permits etc. for transportation of the equipment to the location where

installation is to be done. The Bank would only provide necessary letters for

enabling procurement of the same.

iii. The Vendor is obliged to work closely with the Bank’s staff, act within its own

authority and abide by directives issued by the Bank from time to time and complete

implementation activities.

iv. The Vendor will abide by the job safety measures prevalent in India and will free

the Bank from all demands or responsibilities arising from accidents or loss of life,

the cause of which is the Vendor’s negligence. The Vendor will pay all indemnities

arising from such incidents and will not hold the Bank responsible or obligated.

v. The Vendor is responsible for managing the activities of its personnel or sub-

contracted personnel (where permitted) and will hold itself responsible for any

misdemeanours.

vi. Vendor shall provide necessary training to the designated SBI officials on the

configuration, operation/ functionalities, maintenance, support & administration for

software/ hardware and components, installation, troubleshooting processes of the

proposed solution.

vii. The Vendor shall treat as confidential all data and information about SBI, obtained

in the process of executing its responsibilities, in strict confidence and will not


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reveal such information to any other party without prior written approval of the Bank

as explained under ‘Non-Disclosure Agreement’ in Annexure M of this document.

41. Technical Documentation:

i. The Vendor should also provide the MIS reports as per requirements of the Bank.

Any level/ version changes and/or clarification or corrections or modifications in the

above-mentioned documentation should be supplied by the Vendor to the Bank,

free of cost in timely manner. The vendor shall develop customized documentation

as per Bank’s requirement, if desired by the Bank.

42. Patent Rights/Intellectual Property Rights:

i. For any licensed hardware/software/firmware used by the empanelled Vendor in

for performing services, the Vendor shall have the right as well as the right to

license for its end use by the Bank. The Vendor shall, if applicable, furnish a

photocopy of the agreement with their Principals/OEM in respect of Product and

Services offered. Any license or IPR violation on the part of Vendor should not put

the Bank at risk. The Bank reserves the right to audit the license usage of the

Vendor.

ii. The Vendor shall, at its own expenses without any limitation, defend and indemnify

the Bank against all third-party claims or infringements of intellectual Property

Rights including patent, trademark, copyright, trade secret or industrial design

rights arising from use of the products or any part thereof in India or abroad. In

case of violation/ infringement of patent/ trademark/ copyright/ trade secrete or

industrial design, the Vendor shall after due inspection and testing get the solution

redesigned for the Bank, at no extra cost.

iii. The Vendor shall expeditiously extinguish any such claims and shall have full rights

to defend itself there from. If the Bank is required to pay compensation to a third

party resulting from such infringement(s), the Vendor shall be fully responsible

therefore, including all expenses and court and legal fees.

iv. The Bank will give notice to the Vendor of any such claim without delay, provide

reasonable assistance to the vendor in disposing of the claim, and shall at no time

admit to any liability for or express any intent to settle the claim.

43. Liquidated Damages:


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If the Vendor fails to perform any or all the Services within the stipulated time,

schedule as specified in this document, the Bank may, without prejudice to its other

remedies under the Contract, and unless otherwise extension of time is agreed upon

without the application of liquidated damages, may invoke the Bank Guarantee or

may take any other measure as the Bank deems fit, as liquidated damages as

defined in Part II, Annexure- K of this document. Once the maximum deduction is

reached, the Bank may consider termination of the respective contract.

44. Conflict of Interest:

i. Applicant shall not have a conflict of interest (the “Conflict of Interest”) that affects

the EOI process. Any Applicant found to have a Conflict of Interest shall be

disqualified. In the event of disqualification, the Bank shall be entitled to forfeit and

appropriate the EMD and/or Bank Guarantee, as the case may be, as mutually

agreed upon genuine estimated loss and damage likely to be suffered and incurred

by the Bank and not by way of penalty for, inter alia, the time, cost and effort of the

Bank, including consideration of such Applicant’s proposal (the “Damages”),

without prejudice to any other right or remedy that may be available to the Bank

under this document or otherwise. Without limiting the generality of the above, an

Applicant shall be deemed to have a Conflict of Interest affecting the EOI process,

if:

a) the Applicant, its Member or Associate (or any constituent thereof) and any other Applicant, its Member or any Associate thereof (or any constituent thereof) have common controlling shareholders or other ownership interest; provided that this disqualification shall not apply in cases where the direct or indirect shareholding of an Applicant, its Member or an Associate thereof (or any shareholder thereof having a shareholding of more than 5% (five per cent) of the paid up and subscribed share capital of such Applicant, Member or Associate, as the case may be) in the other Applicant, its Member or Associate, has less than 5% (five per cent) of the subscribed and paid up equity share capital thereof; provided further that this disqualification shall not apply to any ownership by a bank, insurance company, pension fund or a public financial institution referred to in section 4A of the Companies Act, 1956. For the purposes of this Clause, indirect shareholding held through one or more intermediate persons shall be computed as follows:

(i) where any intermediary is controlled by a person through management

control or otherwise, the entire shareholding held by such controlled

intermediary in any other person (the “Subject Person”) shall be taken

into account for computing the shareholding of such controlling person

in the Subject Person; and


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(ii) subject always to sub-clause (i) above, where a person does not

exercise control over an intermediary, which has shareholding in the

Subject Person, the computation of indirect shareholding of such person

in the Subject Person shall be undertaken on a proportionate basis;

provided, however, that no such shareholding shall be reckoned under

this sub-clause if the shareholding of such person in the intermediary is

less than 26% of the subscribed and paid up equity shareholding of such

intermediary; or

b) a constituent of such Applicant is also a constituent of another Applicant; or

c) such Applicant, its Member or any Associate thereof receives or has received any direct or indirect subsidy, grant, concessional loan or subordinated debt from any other Applicant, its Member or Associate, or has provided any such subsidy, grant, concessional loan or subordinated debt to any other Applicant, its Member or any Associate thereof; or

d) such Applicant has the same legal representative for purposes of its EOI as any other Applicant; or

e) such Applicant, or any Associate thereof, has a relationship with another Applicant, or any Associate thereof, directly or through common third party/ parties, that puts either or both of them in a position to have access to each other’s information about, or to influence the EOI of either or each other; or

f) Such Applicant or any of its affiliates thereof has participated as a consultant to the Bank in the preparation of any documents, design or technical specifications of this document/RFP to be floated during the empanelment period.

45. Fraud & Corrupt Practices:

i. The Applicant and their respective officers, employees, agents and advisers shall

observe the highest standard of ethics. Notwithstanding anything to the contrary

contained herein, the Bank shall reject an EOI application without being liable in

any manner whatsoever to the Applicant if it determines that the Applicant has,

directly or indirectly or through an agent, engaged in

corrupt/fraudulent/coercive/undesirable or restrictive practices.

ii. Without prejudice to the rights of the Bank under Clause 48(i) hereinabove, if an

Applicant is found by the Bank to have directly or indirectly or through an agent,

engaged or indulged in any corrupt/fraudulent/coercive/undesirable or restrictive

practices, such Applicant shall not be eligible to participate in any EOI/RFP issued

by the Bank during a period of 2 (two) years from the date if such Applicant is found


IT-HR& C/2018/2019/476 dated :4/2/2019


by the Bank to have directly or indirectly or through an agent, engaged or indulged

in any corrupt/ fraudulent/ coercive/ undesirable or restrictive practices, as the case

may be.

iii. For the purposes of this Clause, the following terms shall have the meaning

hereinafter, respectively assigned to them:

a) “corrupt practice” means (i) the offering, giving, receiving, or soliciting, directly or indirectly, of anything of value to influence the actions of any person connected with the bidding process (for avoidance of doubt, offering of employment to or employing or engaging in any manner whatsoever, directly or indirectly, any official of the Bank who is or has been associated in any manner, directly or indirectly with the bidding process or the Letter of Authority or has dealt with matters concerning the Concession Agreement or arising there from, before or after the execution thereof, at any time prior to the expiry of one year from the date such official resigns or retires from or otherwise ceases to be in the service of the Bank, shall be deemed to constitute influencing the actions of a person connected with the bidding process); or (ii) engaging in any manner whatsoever, whether during the bidding process or after the issue of the Letter of Authority or after the execution of the Agreement, as the case may be, any person in respect of any matter relating to the Project or the Letter of Authority or the Agreement, who at any time has been or is a legal, financial or technical adviser of the Bank in relation to any matter concerning the Project;

b) “Fraudulent practice” means a misrepresentation or omission of facts or suppression of facts or disclosure of incomplete facts, in order to influence the bidding process

c) “Coercive practice” means impairing or harming or threatening to impair or harm, directly or indirectly, any person or property to influence any person’s participation or action in the bidding process;

d) “Undesirable practice” means (i) establishing contact with any person connected with or employed or engaged by the Bank with the objective of canvassing, lobbying or in any manner influencing or attempting to influence the bidding process; or (ii) having a Conflict of Interest; and

e) “Restrictive practice” means forming a cartel or arriving at any understanding or arrangement among Applicants with the objective of restricting or manipulating a full and fair competition in the Bidding Process.

46. Termination for Default:

i. The Bank may, without prejudice to any other remedy for breach of Agreement,

written notice of not less than 30 (thirty) days sent to the Vendor, terminate the


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Agreement or respective Order to dispose e-Waste in whole or in part:

a) if the Vendor fails to deliver any or all the obligations within the time period specified in the Agreement or respective Order to dispose e-Waste, or any extension thereof granted by the Bank;

b) if the Vendor fails to perform any other obligation(s) under the Agreement or respective Order to dispose e-Waste;

c) violations of any terms and conditions stipulated in this document / RFP to be floated during the empanelment period;

d) on happening of any termination event mentioned herein above in this document.

Prior to providing a written notice of termination to Vendor under clause ‘a’ to ‘c’, the Bank shall provide Vendor with a written notice of 30 (thirty) days to cure any breach of the Agreement. If the breach continues or remains unrectified after expiry of cure period, the Bank shall have right to initiate action in accordance with above clause.

Notwithstanding anything contrary contained in this document/Agreement, the Bank may cancel respective Order to dispose e-Waste immediately by giving written notice to Vendor, if Vendor fails to meet the delivery schedule/timelines as defined in scope of work.

ii. In the event the Bank terminates the Contract or respective Order to dispose e-

Waste in whole or in part for the breaches attributable to the Vendor, the Bank may

avail, upon such terms and in such manner as it deems appropriate, Services

similar to those undelivered, and the Vendor shall be liable to the Bank for any

increase in cost for such similar Products and/or Services. However, the Vendor

shall continue performance of the Contract or respective Order to dispose e-Waste

to the extent not terminated. Unless stated otherwise in the termination notice, the

obligation of Vendor to provide services as specified in the Order(s) to dispose e-

Waste with respect to the Service(s) already availed under respective Order to

dispose e-Waste shall continue to remain in full force.

iii. If the contract is terminated under any termination clause, the vendor shall

handover all documents/ executable/ Bank’s data or any other relevant information

to the Bank in timely manner and in proper format as per scope of this document /

respective RFP and shall also support the orderly transition to another vendor or

to the Bank.

iv. During the transition, the Vendor shall also support the Bank on technical

queries/support on process implementation.


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v. The Bank’s right to terminate the Contract will be in addition to the penalties

/liquidated damages and other actions as deemed fit.

vi. In the event of termination of Agreement/respective Order to dispose e-Waste or

expiry of term or otherwise, without prejudice to any other right, the Bank at its sole

discretion may make alternate arrangement for getting the Products / Services

contracted with another vendor or through its own resources. In such case, the

Bank shall give prior notice to the existing Vendor. The existing Vendor shall

continue to provide services as per the terms of contract until a ‘New

Vendor’/Bank’s resources completely takes over the work. During the transition

phase, the existing Vendor shall render all reasonable assistance to the new

Vendor /Bank’s resources within such period prescribed by the Bank, at the Order

to dispose e-Waste Value, for ensuring smooth switch over and continuity of

services. However, if the reason for termination of Contract/ respective Order to

dispose e-Waste is due to reasons not solely and directly attributable to the Bank,

the transition is to be done at no extra cost to the Bank. If existing Vendor is in

breach of this obligation, they shall be liable for paying a penalty as provided in

Part-II, (Annexure - K) on demand to the Bank, which may be settled from the

payment of invoices or by invocation of BG and / or Performance Bank Guarantee

of respective PO.

47. Force Majeure:

i. Notwithstanding the provisions of terms and conditions contained in this document,

neither Party shall be liable for any delay in performing its obligations herein if and

to the extent that such delay is the result of an event of Force Majeure.

ii. For the purposes of this clause, 'Force Majeure' means and includes wars,

insurrections, revolution, civil disturbance, riots, terrorist acts, public strikes, hartal,

bundh, fires, floods, epidemic, quarantine restrictions, freight embargoes, declared

general strikes in relevant industries, Vis Major Act of Government, impeding

reasonable performance of the Contractor and / or Sub-Contractor but does not

include any foreseeable events, commercial considerations or those involving fault

or negligence on the part of the party claiming Force Majeure.

iii. If a Force Majeure situation arises, the Vendor shall promptly notify the Bank in

writing of such conditions, the cause thereof and the likely duration of the delay.

Unless otherwise directed by the Bank in writing, the Vendor shall continue to

perform its obligations under the Agreement as far as reasonably practical, and

shall seek all reasonable alternative means for performance not prevented by the

Force Majeure event.

iv. If the event of Force Majeure continues for a period more than 30 days, the Bank


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shall be entitled to terminate this Agreement at any time thereafter. Neither party

shall have any penal liability to the other in respect of the termination of this

Contract as a result of an Event of Force Majeure. However, Vendor shall be

entitled to receive payments for all services actually rendered up to the date of the

termination of this Agreement.

48. Termination for Insolvency:

The Bank may, at any time, terminate the Contract, if the Vendor becomes Bankrupt

or insolvent or any application for bankruptcy, insolvency or winding up has been

filed against it by any person. In this event, termination will be without compensation

to the Vendor, provided that such termination will not prejudice or affect any right of

action or remedy, which has accrued or will accrue thereafter to the Bank.

49. Termination for Convenience:

The Bank, by written notice of not less than 90 (ninety) days sent to the Vendor, may

terminate the Contract, in whole or in part, at any time for its convenience. The notice

of termination shall specify that termination is for the Bank’s convenience, the extent

to which performance of the Vendor under the Contract is terminated, and the date

upon which such termination becomes effective.

50. Disputes/Arbitration [applicable in case of successful Applicant only]:

i. All disputes or differences whatsoever arising between the parties out of or in

connection with this contract or in discharge of any obligation arising out of the

Contract (whether during the progress of work or after completion of such work and

whether before or after the termination of this contract, abandonment or breach of

this contract), shall be settled amicably. If however, the parties are not able to solve

them amicably, either party (SBI or Vendor), give written notice to other party

clearly setting out there in specific dispute(s) and/or difference(s) and shall be

referred to a sole arbitrator mutually agreed upon, and the award made in

pursuance thereof shall be binding on the parties. In the absence of consensus

about the single arbitrator, the dispute may be referred to joint arbitrator; one to be

nominated by each party and the said arbitrators shall nominate a presiding

arbitrator, before commencing the arbitration proceedings. The arbitration shall be

settled in accordance with the applicable Indian Laws and arbitration proceeding

shall be conducted in accordance with Arbitration and Conciliation Act 1996 and

any amendment thereto. Any appeal will be subject to the exclusive jurisdiction of

courts at Mumbai.

ii. The Vendor shall continue work under the Contract during the arbitration

proceedings unless otherwise directed by the Bank or unless the matter is such


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that the work cannot possibly be continued until the decision of the arbitrator is

obtained.

iii. Arbitration proceeding shall be held at Mumbai, India, and the language of the

arbitration proceedings and that of all documents and communications between

the parties shall be in English.

51. Governing Language:

The governing language shall be English.

52. Applicable Law:

The Contract shall be interpreted in accordance with the laws of the Union of India

and shall be subjected to the exclusive jurisdiction of courts at Mumbai.

53. Taxes and Duties [Applicable for empaneled vendors only]:

i. The Vendor shall be liable to pay all corporate taxes and income tax that shall be

levied according to the laws and regulations applicable from time to time in India

and the price Bid by the Vendor shall include all such taxes in the price quoted

during RFP process to be conducted by the Bank during the empanelment period.

ii. Prices quoted during RFP process should be exclusive of all Central / State

Government taxes/duties and levies but inclusive of all corporate taxes, income tax

and Custom duty as also cost of incidental services such as transportation, road

permits, insurance etc. The quoted prices and taxes/duties and statutory levies

such as GST, etc. should be specified in the separate sheet.

iii. Custom duty as also cost of incidental services such as transportation, road

permits, insurance etc. in connection with delivery of products at site including any

incidental services and commissioning, if any, which may be levied, shall be borne

by the Vendor and the Bank shall not be liable for the same. Only specified taxes/

levies and duties in the indicative price bid will be payable by the Bank on actuals

upon production of original receipt wherever required. If any specified taxes/ levies

and duties in indicative price bid are replaced by the new legislation of Government,

same shall be borne by the Bank. The Bank shall not be liable for payment of those

Central / State Government taxes, levies, duties or any tax/ duties imposed by local

bodies/ authorities, which are not specified by the Bidder in indicative price bid.

iv. Prices payable to the Vendor as stated in the Contract shall be firm and not subject

to adjustment during performance of the Contract, irrespective of reasons

whatsoever, including exchange rate fluctuations, any upward revision in Custom

duty. The Bidder will pass on to the Bank, all fiscal benefits arising out of


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reductions, if any, in Government levies viz. custom duty or the benefit of discounts

if any announced in respect of the cost of the items for which orders have been

placed during that period.

v. All expenses, stamp duty and other charges/ expenses in connection with the

execution of the Agreement as a result of this RFP process shall be borne by the

Vendor.

vi. Prices payable to the Vendor as stated in the respective RFP/ Rate Order shall be

firm and not subject to adjustment during performance under respective Rate Order

/ Order to dispose e-Waste, irrespective of reasons whatsoever, including

exchange rate fluctuations, any upward revision in duties, charges, etc.

54. Tax deduction at Source:

i. Wherever the laws and regulations require deduction of such taxes at the source

of payment, the Bank shall effect such deductions from the payment due to the

Vendor. The remittance of amounts so deducted and issuance of certificate for

such deductions shall be made by the Bank as per the laws and regulations for the

time being in force. Nothing in the Contract shall relieve the Vendor from his

responsibility to pay any tax that may be levied in India on income and profits made

by the Vendor in respect of this Contract.

ii. The Vendor’s staff, personnel and labour will be liable to pay personal income taxes

in India in respect of such of their salaries and wages as are chargeable under the

laws and regulations for the time being in force, and the Vendor shall perform such

duties in regard to such deductions thereof as may be imposed on him by such

laws and regulations.

55. Intentionally left blank

56. Tender Fee:

The same should be furnished by the Applicants in the form of Demand Draft/

Bankers’ Cheque as mentioned in Part II. It should be enclosed with Technical Bid.

The Bids without tender fee will not be considered valid.

57. Notices:

Any notice given by one party to the other pursuant to this Contract shall be sent to

other party in writing or by Fax and confirmed in writing to other Party’s address. The

notice shall be effective when delivered or on the notice’s effective date whichever

is later.


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Part-II

Schedule of Events and other terms

Sl No

Particulars Remarks

1 Contact details of issuing department (Name, Designation, Mobile No., Email address for sending any kind of correspondence regarding this RFP)

Mr. Alok Dixit Chief Manager (IT- HR & C) HR & Coordination Department, First Floor, A Wing, State Bank Global IT Centre, Sec-11,CBD Belapur, Contact no:- 9892049240 Email:- [email protected]

2 Document Availability including changes/amendments, if any to be issued

Request for EOI may be downloaded from Bank’s website under procurement news in https://www.sbi.co.in from 20th March to 10th April, 2019.

3 Last date for requesting clarification

Upto 5:00 PM on 27th March, 2019. All communications regarding points / queries requiring clarifications shall be given in writing or by e-mail.

4 Pre - Bid Meeting at (venue)

From 3:00 PM to 4:00 PM on 29th March, 2019, at GITC, CBD Belapur.

5 Clarifications to queries raised at pre-Bid meeting will be provided by the Bank.

On 2nd April, 2019.

6 Last date and time for submission of EOI

1:00 PM on10th April, 2019.

7 Address for submission of EOIs Deputy General Manager(HR & C),

HR & Coordination Department,

First Floor, A Wing,

State Bank Global IT Centre,

Sec-11,CBD Belapur,

Navi Mumbai Maharashtra - 400614

8 Date and Time of opening EOIs 3:30 PM on10th April, 2019. Authorized representatives of vendors may be present during opening of the EOIs. However, EOIs would be opened even in the absence of any or all of the vendor representatives.

9 Tender Fee Amount Rs. 5,000 /-

http://www.sbi.co.in/


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Non-Refundable by means of a DD or Banker’s Cheque payable at Mumbai in favour of State Bank of India.

10 Earnest Money Deposit (EMD) Rs.20,000/- for EOI for empanelment

Validity period from the date of opening of EOI till 30.06.2019 for empanelment to be done in 2019.

11 Bank Guarantee for empanelment For SBI: Rs. 1 lakh for empanelment in each zone (Maximum ₹ 4 Lakhs) For RRBs: As mentioned in Annexure F

Validity period from the date of empanelment till 30.06.2022

12 Price validity from the date of price discovery

As per the RFP(s) to be floated during the empanelment period.

13 Contact details of agency appointed for conducting Reverse Auction

Will be intimated during the RFP process to be conducted during the empanelment period.

14 Delivery schedule As mentioned in scope of work.

15 Terms of payment As mentioned in scope of work.

16 Delivery locations As mentioned in respective Order to dispose e-Waste.

17 Liquidated damages As mentioned in Annexure K.

18 Transition Penalty for respective Order to dispose e-Waste

Amount equivalent to PBG submitted against respective PO.


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ANNEXURE–A EOI FORM

[On Company’s letter head] (to be included in sealed Envelope)

Date: _______________ To: Deputy General Manager(HR & C), HR & Coordination Department, First Floor, A Wing, State Bank Global IT Centre, Sec-11,CBD Belapur, Navi Mumbai Maharashtra - 400614 Maharashtra, India Dear Sir, Ref: Request for EOI No. SBI: xx: xx dated ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We have examined the above Request for EOI, the receipt of which is hereby duly acknowledged and subsequent pre-Bid clarifications/ modifications / revisions, if any, furnished by the Bank and we offer to dispose e-Waste as detailed in this EOI. We shall abide by the terms and conditions spelt out in the document. We participate and submit the EOI for the Categories and zones as marked “Yes/No” in the below table:

Zone

North South East West

Location of disposal facility (in each zone)

2. While submitting this EOI, we certify that:

▪ The undersigned is authorized to sign on behalf of the VENDOR and the necessary support document delegating this authority is enclosed to this letter.

▪ We declare that we are not in contravention of conflict of interest obligation mentioned in this document.

▪ We have not induced or attempted to induce any other Applicant to submit or not to submit EOI for restricting competition.

3. If our offer is accepted, we undertake to complete the formalities for disposing e-Waste as specified in this document.


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4. We agree to abide by all the EOI terms and conditions, contents of Service Level Agreement as per sample available at Annexure-L of this document and the rates quoted therein for the orders that may be awarded by the Bank, which shall remain binding upon us.

5. Until a formal contract is prepared and executed, this EOI, together with your

written acceptance thereof and your notification of award, shall constitute a binding Contract between us.

6. We undertake that in competing for (and, if the award is made to us, in

executing) the above contract, we will strictly observe the laws against fraud and corruption in force in India namely “Prevention of Corruption Act 1988”.

7. We undertake that we will not offer, directly or through intermediaries, any bribe,

gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the Bank, connected directly or indirectly with the bidding process, or to any person, organisation or third party related to the contract in exchange for any advantage in the bidding, evaluation, contracting and implementation of the contract.

8. We undertake that we will not resort to canvassing with any official of the Bank,

connected directly or indirectly with the empanelment process to derive any undue advantage. We also understand that any violation in this regard, will result in disqualification of the Applicant from further empanelment process.

9. We certify that we have not made any changes in the contents of the Request

for EOI read with its amendments/clarifications provided by the Bank submitted by us in our EOI document.

10. It is further certified that the contents of our EOI are factually correct. We also

accept that in the event of any information / data / particulars proving to be incorrect, the Bank will have the right to disqualify us from the EOI.

11. We understand that you are not bound to accept any EOI you may receive and

you may reject all or any EOI without assigning any reason or giving any explanation whatsoever.

12. We hereby undertake that our name does not appear in any “Caution” list of

RBI / IBA or any other regulatory body for outsourcing activity.

13. If our EOI is accepted, we undertake to enter into and execute at our cost, when called upon by the Bank to do so, a contract in the prescribed form and we shall be jointly and severally responsible for the due performance of the contract.


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14. The name(s) of successful Applicant to whom the contract is finally awarded after the completion of EOI process shall be displayed on the website of the Bank and/or communicated to the successful Applicant(s).

15. The commercial bidding process to be held by the Bank during the

empanelment period will be through the reverse auction process to be conducted by the Bank or a company authorized by the Bank. We understand that our authorized representative who would participate in the reverse auction process would be possessing a valid digital certificate for the purpose.

16. We hereby undertake and agree to abide by all the terms and conditions

stipulated by the bank in the EOI document.

Dated this ....... day of ............................ 2018 _______________________________________________________________ (Signature) (Name) (In the capacity of) Duly authorised to sign Bid for and on behalf of __________________ Seal of the company.


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Annexure-B

Eligibility Criteria for Empanelment

Applicants meeting the following criteria are eligible to submit their Bids along with supporting documents. If the Bid is not accompanied by all the required documents supporting eligibility criteria, the same would be rejected:

S. No.

Eligibility Criteria Compliance (Yes/No)

Documents to be submitted

1. The Applicant must be an Indian firm / company/ organization registered under applicable Act in India.

Copy of the Partnership deed/Bye Law/ Certificate of Incorporation issued by Registrar of Companies along with Memorandum & Articles of Association and full address of the registered office.

2. Registered with State Pollution Control Board / Pollution Control Committee of Union Territory / CPCB as per current requirements

Copy of Registration documents

3. The Applicant should be profitable organization on the basis of PAT for at least three out of the last five financial years. Additionally, the Applicant should also have made PAT during the last financial year.

Copy of the audited balance sheets along with profit and loss statement for corresponding years and / or Certificate of the Chartered Accountant

4. 3 years experience in e-waste management as on 31/12/2018

Copy of the Order to dispose e-Wastes for each of the last five financial years to be submitted for each zone in which the Applicant is interested to be empaneled.

5 Client references and contact details (email/ landline/ mobile) of customers for whom the Applicant has supplied similar products.

At least three client references shall be provided for each zone in which the Applicant is interested to be empaneled. 1. 2. 3.


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6. Installed capacity of at least 100 MTA across all their registered recycling/dismantling units in India

7. Past/present litigations, disputes, if any (Adverse litigations could result in disqualification, at the sole discretion of the Bank)

Brief details of litigations, disputes, if any or confirmation of no current litigations is to be given on Company’s letter head.

8. Transportation / collection facilities on selected Zone basis from all locations mentioned in Annexure–G to their recycling / dismantling units.

9. In-house infrastructure for offsite/onsite data deactivation /degaussing / storage media destruction. (Storage media will be low level formatted before handling over for disposal)

13 On-site Infrastructure for data deactivation / degaussing / storage media destruction (Storage media will be low level formatted before handling over for disposal).

14 Provision of Certificate to the effect that after deactivation/degaussing of the data and/or destruction of storage media, the data cannot be retrieved by using any procedure.

Sample of letter provided to other clients

15 Certifications like ISO (ISO 27001 and ISO 27040), Environmental Management Systems (EMS) and Occupational Health & Safety Advisory Services (OHSAS) etc.

Copies of all relevant certificates

16 Applicants should not be under blacklist/debarment period for breach of contract/fraud/corrupt practices by any Scheduled Commercial Banks / PSUs/ Government/ Government

Applicant should specifically confirm on their letter head in this regard.


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Undertaking companies as on the date of submission of EOI / submission of documents for annual review.

17 The Applicant should agree to the terms and conditions of Agreement (format placed at Annexure-L), should they become empaneled with the Bank.


18 The Applicant should not have any Service Level Agreement pending to be signed with the Bank for more than 6 months from the date of issue of Order to dispose e-Waste issued by any of the Department at SBI GITC as on the date of Bid submission.


Documentary evidence must be furnished against each of the above criteria along with an index. All documents must be signed by the authorized signatory of the Applicant. Relevant portions, in the documents submitted in pursuance of eligibility criteria, should be highlighted. ____________________________________ (Signature) (Name) __________________ Seal of the company.


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Annexure-C

Technical Evaluation Criteria TABLE-1

Sr. No.

Particulars Marks Remarks

1. Average Turnover of e-Waste handling business of two financial years of the Bidder (in MTA)

10 >=500 MTA 10 marks

400 to 499 MTA 8 marks




Less than 100 0 mark

2. Technical & Infrastructure information

a) Disposal facilities 5 Owned by bidder 5 marks

Outsourced 0 marks

b) Deactivation/degaussing of data - onsite/offsite facilities

5 Onsite facility 5 marks

Only Offsite 0 marks

c) Destruction of Storage media - onsite/offsite facilities

5 Onsite facility 5 marks

Only Offsite 0 marks

d) Currently empanelled with PSUs/ PSBs/ Govt. bodies / other public listed companies with copy of at least 1 purchase order from each organization in last 2 years (w.e.f. 01.04.2017).

10 One mark for each empanelment with at least 1 purchase order (Max. 10 marks)


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e) Mandatory Certification information like ISO, EMS, OHSAS

6 ISO 27001 and 6 marks

ISO 27040,

EMS, OHSAS

etc

Not having

Certificates 0 marks

f) Number of years experience in management of e-waste

10 >= 5 years 10 marks

3<= Exp < 5 5 marks

< 3 years 0 marks

f) Time required for collection of e-waste from Bank’s location from the date of request for collection

9 <= 15 days 9 marks

16 – 20 days 7 marks

21 – 30 days 5 marks

Over 30 days 0 mark

Total Marks 60

TABLE-2

Sr. No.

Particulars Marks Remarks

1. Presentation 20

Note : Bank may carry out site visits, if found necessary. Only vendors who score

34 or more marks for Table 1 and 12 for Table 2 will be considered for

empanelment subject to fulfilment of all other conditions laid down in the RFP.

Documentary evidence must be furnished against each of the above criteria along

with an index. All documents must be signed by the authorized signatory of the

bidder. Relevant portions, in the documents should be highlighted.


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Annexure-D

Applicant’s Details

S. No. Particulars Details

1. Name

2. Date of Incorporation and / or

commencement of business

3. Certificate of incorporation

4. Brief description of the Applicant including

details of its main line of business

5. Company website URL

6. Particulars of the Authorized Signatory of

the Applicant

a. Name

b. Designation

c. Address

d. Phone Number (Landline)

e. Mobile Number

f. Fax Number

g. Email Address

Signature and Seal of Company


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Annexure-E

Scope of Work

i. Disposal of e-Waste is regularly required at various locations of the Bank across

India, divided into five zones as provided below:

Zone Location of Local Head Offices (LHO) of SBI /RBO of SBI*/ RRBs in the Zone

States and Union Territories Covered

North SBI LHOs: New Delhi, Chandigarh, Bhopal, Lucknow, Jaipur

RRBs’ Head offices: Raipur, Srinagar, Sagar, Sangrur, Gorakhpur, Jodhpur, Dehradun

Uttarakhand, Rajasthan, Haryana, Delhi, Punjab, Himachal Pradesh, Jammu & Kashmir, Uttar Pradesh, Chandigarh, Chhattisgarh, Madhya Pradesh,

South SBI LHOs: Bengaluru, Hyderabad, Amaravati, Chennai, Thiruvananthapuram

RRBs’ Head offices: Warangal, Mysuru, Hyderabad

Andhra Pradesh, Kerala, Karnataka, Tamil Nadu, Telangana, Puducherry,

East SBI LHOs: Kolkata, Bhubaneswar, Patna,Guwahati

RRBs’ Head offices: Naharlagun, Diphu, Shillong, Zarkawat, Kohima, Bolangir, Dumka

West Bengal, Odisha, Bihar, Jharkhand, Sikkim, Andaman & Nicobar, Lakshadweep, Assam, Manipur, Tripura, Meghalaya, Mizoram, Nagaland, Arunachal Pradesh

West SBI LHOs: Mumbai, Mumbai Metro A& BU, Ahmedabad

RRBs’ Head offices: Rajkot

Maharashtra, Gujarat, Goa, Daman & Diu, Dadra & Nagar Havelli

ii. Vendor can apply for more than one zone.

iii. The empanelment is being done on Zone basis. Empanelled vendors are required

to mandatorily collect the e-Waste from all the locations applicable to respective

LHOs including its Regional Office, Administrative Office, Zonal Office etc. and

Corporate Centre establishment(s) located in the respective Zone mentioned in

Annexure-G is indicative. The list of the locations is subject to change from time to

time and Bidder should be agreeable to collect e-waste from all such identified

locations of Zone they are empanelled.


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iv. In case Bank didn’t receive the preference for any one or more zones, Bank may

negotiate with the successful bidders to provide end-to-end Services (collection,

transportation, dismantling, degaussing recycling and / or final disposal) of the e-

waste for the zone(s).

v. The Applicants will be empanelled for period of 5 years. However, the Bank

reserves the right to review the empanelled vendors every year based on the

eligibility criteria mentioned in Annexure - B and terminate the empanelment of

such vendors who do not meet the eligibility criteria. The decision of the Bank will

be final in this regard.

vi. At the time of annual review exercise of existing empanelled vendors, the Bank

may include new vendors in the panel. Review of empanelled Vendors and

empanelment of new vendors may be done every year based on the eligibility

criteria of this document, subject to new vendors approaching the Bank in the

respective year, for getting freshly empanelled.

vii. The panel of vendors shortlisted for a Zone by the Bank would be used by all offices

of the Bank located in the respective Zone to invite price bids for e-Waste

management subject to the terms and conditions of this EOI.

viii. The Bank is looking for end-to-end solution (collection, transportation, dismantling,

recycling and / or final disposal) from bidders registered with the as per GOI

guidelines currently in force and having established facilities for management of e-

waste.

ix. The services offered should include collecting of e-waste and transporting the

same to collection centre, dismantling/ recycling facility or final disposal.

x. If e-waste is generated/collected in one State and required to be transported to

another state for dismantling/recycling, it would be the responsibility of the bidder

to give prior intimation to the respective State Pollution Control Board / Pollution

Control Committee of Union Territory in transit, as required by the GOI guidelines

currently in force.

xi. If e-waste is generated/collected in one State and required to be transported to

another state for dismantling /recycling / final disposal, it would be the responsibility

of the bidder to obtain “No Objection Certificate” from the concerned State Pollution

Control Board / Pollution Control Committee of Union Territory and intimate the

State Pollution Control Board / Pollution Control Committee of Union Territory in

transit as required by the GOI guidelines currently in force.


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xii. Bidders should ensure that once the data is deactivated / degaussed and/or

storage media is destructed, data cannot be retrieved by using any procedure. A

Certificate to this effect would need to be issued to the Bank.

xiii. As per Bank’s e-waste policy, reusable e-assets can be sold to employees of the

Bank or donated to trusts/schools/NGOs. Even these reusable items are expected

to reach end-of-life stage in future. At any future stage, if Bank decides to

channelize the e-assets in the possession of employee/trusts/schools/NGOs

through the bidder, the bidder should handle the responsibility and ensure

collection and disposal of those items which have reached end-of-life.

xiv.Bidders should follow environmentally sound practices for management of e-waste

as per GOI guidelines currently and future in force.

xv. The e-Waste should be collected from the locations within 2 weeks of issue of order

for collection.

xvi.Bidders should have recording and monitoring mechanism for e-Waste collection

and transportation to bidder’s facility and should be made available to concerned

Regional Business Office/LHOs/ Corporate Office establishments as per the

indicative list placed at Annexure- G.

xvii. The e-Waste should be disposed off in accordance with the timelines laid down

by the GOI guidelines currently in force. On final disposal, the vendor would be

required to provide a Certificate to this effect to the Bank within 30 days after receipt

of the e-Waste

xviii. Storage / Magnetic media will be low level formatted before handing over to

vendors for data deactivation/degaussing/ storage media destruction. The Bidder

should carry out onsite destruction of storage media. The selected Bidder has to

remove the storage media viz. Hard-disks, Tapes, etc. and same has to be

degaussed in front of the Banks’ officials before collecting e-waste from the Bank.

Certification to this effect should be provided to the Bank within 30 days from

collection of e-waste.

xix.Empanelled vendors are required to respond to all the RFPs/RFQs floated by

locations in the respective Zones for e-Waste collection. Vendors failing to respond

to any 3 RFPs/RFQs during the period of empanelment may be delisted from the

Bank’s panel. Successful vendors failing to collect e-waste from the Bank’s

locations within 30 days of issue of order for collection on even one occasion may

also be delisted from the Bank’s panel.

xx. All applicable Central / State Government / Union Territory taxes to be borne by


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the vendor.

xxi.The bidders desirous of empanelment for SBI are invited to submit their technical

proposal in response to this EOI. The criteria and the actual process of evaluation

of the responses to this EOI and subsequent selection of the successful bidder will

be entirely at Bank’s discretion. This RFP seeks proposal from Bidders who have

the necessary experience, capability & expertise to provide disposal of e-waste in

State Bank of India adhering to Bank’s requirement outlined in this EOI.

xxii. This EOI is not an offer by State Bank of India, but an invitation to receive

responses from the Bidders. No contractual obligation whatsoever shall arise from

the EOI process unless and until a formal contract is signed and executed by duly

authorized official(s) of State Bank of India with a selected Bidder. The NDA along

with the duly accepted terms & conditions of this EOI will form a binding contract

between the Bank and the Bidder.

xxiii. Existing empanelled vendors, if interested for future empanelment, also needs

to respond to this EOI for fresh empanelment.

xxiv. Compliance with the Bank’s IS security Policy

Compliance with the Bank’s IS security

Policy

Bank’s IS Security Policy shall be

provided to selected bidders on

demand.

xxv. Regulatory / Compliance Requirements

Regulato

ry /

Complian

ce

Require

ments

As per GoI guidelines mentioned in the link

http://www.moef.gov.in/sites/default/files/EWM%20Rules%202016

%20english%2023.03.2016.pdf

.

xxvi. The Bank may also float any other RFP for the services not covered under the

above-mentioned RFP amongst the empanelled vendors.

xxvii. During empanelment period, the bank reserves right to de-empanel any

vendor. The Bank’s decision shall be final in this regard.


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xxviii. The banks retains with themselves the authority to blacklist or bar a bidder for

a specified period of the time from participating in its tendering process where the

Bank has authentic information the bidder has been debarred / blacklisted from

participating in the tendering process by an international organization or by a local

organization on ground of fraud or corruption or for some other reason which, in

the opinion of the Bank is not compatible with its procurement policy and ethical

standards.

xxix. The service provided by the vendor is found to be unsatisfactory or if at any

time it is found that the information provided for empanelment or for any tender is

false or if the irregularities shown by the vendor when applying for the tenders, the

Bank reserves the right to remove such bidders from the empanelment list without

giving any notice to the vendor in advance.

xxx. Empaneled vendors not submitting their response for three limited tenders

may be delisted from our empanelment list at the discretion of the bank

xxxi. Suitable penalty as mentioned in Annexure K will be levied for any delay,

beyond the lead times specified in the scope of work, in providing the services due

to reasons attributable to the Vendor.

xxxii. Reports: All the successful applicants should submit MIS report of the status

of all the e-Waste disposal as and when required by the bank during the

empanelment period.

xxxiii. The Bank reserves the right to dispose off e-waste through any other means /

vendors / online e-waste service providers/aggregators etc. at its discretion.


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Annexure-F

List of RRBs

Sl No Name of the

RRB Address of Head

Office Area of Operation (States)

1 Andhra Pradesh Gramin Vikas Bank

2-5-8/1, Near Ambedkar Statue, Ramnagar, Hanamkonda, Warangal-506001, Telangana

Andhra Pradesh & Telangana

2 Arunanchal Pradesh Gramin Bank

E-Sector, Shiv Mandir Road, PO Naharlagun-791110, District Papum Pare, Arunachal Pradesh

Arunanchal Pradesh

3 Chhattisgarh Rajya Gramin Bank

Mahadev Ghat Road, Sundar Nagar, Raipur-492013, Chhattisgarh

Chhattisgarh

4 Ellaqui Dehati Bank

3rd Floor, Nirmaan Complex, IG Road, Srinagar, J&K-190005

Jammu & Kashmir

5 Kaveri Grameena Bank

CA-20, 80 Feet Road, Vijaynagar 2nd Stage, Mysuru, Karnataka-570017

Karnataka

6 Langpi Dehangi Rural Bank

Diphu, District Karbi Anglong, Assam-782460

Assam

7 Madhyanchal Gramin Bank

Poddar Colony, Tili Road, Mahila Polytechnic College, Sagar-470001, MP

Madhya Pradesh

8 Malwa Gramin Bank

3rd Floor, DC Office Road, Prem Basti, Near Gali No 10, Sangrur-148001

Punjab

9 Meghalaya Rural Bank

MTC Building, 2nd Floor, Police Bazar, Shilong-793001, Meghalaya

Meghalaya


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Sl No Name of the

RRB Address of Head

Office Area of Operation (States)

10 Mizoram Rural Bank

B-5, Babu Tilla, Zarkawat-796007 Aizwal, Mizoram

Mizoram

11 Nagaland Rural Bank

AMK Shopping Complex, 2nd Floor, Near Congress Bhawan, D Block, Kohima-797001

Nagaland

12 Purvanchal Bank

Buddh Vihar, Commercial Scheme, Taramandal, Post Shivpuri, New Colony, Gorakhpur-273016

Uttar Pradesh

13 Rajasthan Marudhara Gramin Bank

Tulsi Tower, 9th B Road, Sardarpura, Jodhpur-342003, Rajasthan

Rajasthan

14 Saurashtra Gramin Bank

Wing No 2, 1st Floor, LIC Jeevan Prakash Building, Tagore Marg, Rajkot, Gujarat-360001

Gujarat

15 Telangana Gramin Bank

2-1-520, 2nd Floor, Vijaya Sri Sai Celestia, Street No.9,Nallakunta, Shankermutt Road, Hyderabad - 500044 Telangana

Telangana

16 Utkal Grameen Bank

Club Para, PO Bolangir, District Bolangir, Orrissa-767001

Odisha

17 Uttarakhand Gramin Bank

18, New Road, Dehradun-248001 Uttarakhand

Uttarakhand

18 Vananchal Gramin Bank

Municipality Chowk, Dangalpara, Dumka-814101 Bihar

Jharkhand


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ANNEXURE- G List of e-Waste Collection Locations (Circle Wise) / Corporate Centre

Establishments

CIRCLE: AHMEDABAD

SL ADDRESS CONTACT DETAILS

1 RBO-2 SURAT REGIONAL BUSINESS OFFICE STATE BANK BHAVAN NEAR PANJARA POLE GHOD DOD ROAD, SURAT-395001

Phone no- (261)2239064/8101 Mobile- 7600039213 Email- [email protected]

2 REGIONAL BUSINESS OFFICE VALSAD SECOND FLOOR SAI LEELA MALL DHARAMPUR ROAD , VALSAD-396001

Phone no- (2632)227500 Mobile- 7600039431 Email- [email protected]

3 REGIONAL BUSINESS OFFICE BHARUCH 1, PRITAM NAGAR NEAR KASAK CIRCLE BHARUCH-392001

Phone no- (2642)226701,02,03 Mobile- 7600039095 Email- [email protected]

4 RBO ANAND-DAHOD (VAO5) ANAND-SOJITRA ROAD, JANTA CHOKDI VITHAL UDYOGNAGAR ANAND-388121


5 REGIONAL BUSINESS OFFICE-I RAJKOT OPP. SARDAR BAUG CIRCUIT HOUSE NEAR SBI ADMIN OFFICE RAJKOT-360001


6 RBO-2 RAJKOT 2ND FLOOR, SHIVSHAKTI CHAMBERS, MORBI-WANKANER NH.NO.8A, LALPAR MORBI-363642


7 REGIONAL BUSINESS OFFICE-I AHMEDABAD AHMEDABAD ADMINISTRATIVE OFFICE C N VIDYALAYA COMPOUND



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AMBAWADI, AHMEDABAD-380015

8 REGIONAL BUSINESS OFFICE -II AHMEDABAD AHMEDABAD ADMINISTRATIVE OFFICE C N VIDYALAYA COMPOUND AMBAWADI-380015


9 REGIONAL BUSINESS OFFICE-III AHMEDABAD AHMEDABAD ADMINISTRATIVE OFFICE C N VIDYALAYA COMPOUND AMBAWADI-380015


10 REGIONAL BUSINESS OFFICE-IV AHMEDABAD AHMEDABAD ADMINISTRATIVE OFFICE C N VIDYALAYA COMPOUND AMBAWADI-380015


11 RBO-I VADODARA ADMIN OFFICE REGIONAL BUSINESS OFFICE, 5TH FLOOR PARADISE COMPLEX SAYAJIGANJ VADODARA-390005


12 R B O- VAO2 5TH FLOOR, PARADISE COMPLEX SAYAJIGANJ VADODARA-390005


13 REGIONAL BUSINESS OFFICE KUTCH 1ST FLOOR, KANDLA SEZ BRANCH GANDHIDHAM KUTCH-370230

Phone no- (2836)253520, 22 Mobile- 7600036045 Email- [email protected]

14 R B O-III JAMNAGAR REGIONAL BUSINESS OFFICE ABOVE SSI BRAN SHANKER TEKRI UDHYOG NAGAR JAMNAGAR-361001


15 RBO 5 GANDHINAGAR OPP. NEW SACHIVALAYA COMPLEX SECTOR 10-B



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GANDHINAGAR (GUJRAT)-382010

16 R B O PALANPUR 1ST FLOOR ' NAMO PITRUDEV ' COMPLEX PALANPUR ABU HIGHWAY PALANPUR-385001

Phone no- (2742)252401-402 Mobile- 7600036050 Email- [email protected]

17 RBO 5 SURENDRANAGAR "BUSINESS VIEW" NEAR AMBA MECHANIC OP. BAHUCHAR HBOTEL, DUDHREJ ROAD SURENDRANAGAR-363001


18 R B O -I BHAVNAGAR 2ND FLOOR, NEW ADMINISTRATIVE BUILDING NEELAMBAUG CHOWK BHAVNAGAR-364001


19 RBO 2- BHAVNAGAR 2ND FLOOR, ADMINISTRATIVE OFFICE NILAMBAUG BHAVNAGAR-364001

Phone no- (278)2515441,442 Mobile- 7600040200 Email- [email protected]

20 RBO-III AMRELI (BHAVNAGAR ADMIN OFFICE) REGIONAL OFFICE LIBRRARY CHOWK, AMRELI-365601


21 RBO4- JUNAGADH 3RD FLOOR,MERRY GOLD-3 BLDG OPP : BAHAUDDIN COLLEGE JUNAGADH-362001


22 RBO 5 VERAVAL ( GIR SOMNATH) ABOVE VERAVAL MAIN BRANCH 80 FEET ROAD VERAVAL-362265


23 R B O-3 VADODARA 5TH FLOOR PARADISE COMPLEX SAYAJIGUNJ VADODARA-390005


24 REGIONAL BUSINESS OFFICE- NADIAD 1ST FLOOR SHIVALIK COMPLEX NEAR RAILWAY CROSSING, PETLAD ROAD



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NADIAD-387001

25 S A O -III SURAT 1ST FLOOR,STATE BANK BHAVAN, OPP PANJARAPOL , GHOD DHOD ROAD, SURAT-395001


26 RBO (SUPER CIRCLE EXCELLENCE)-VAO ABOVE GIDC BRANCH, LUNAWADA ROAD BHURAVAV CHAR RASTA GODHRA-389001


27 RBO- 2 MEHSANA (GAO) 4TH FLOOR GANDHINAGAR ADMIN OFFICE SECTOR-10B, OPP : NEW SACHIVALAYA GANDHINAGAR GUJARAT-382010


28 REGIONAL BUSINESS OFFICE-V PORBANDAR OPP MADHAVANI COLLEGE NATIONAL HIGHWAY PORBANDAR-360575


29 REGIONAL BUSINESS OFFICE SAO-5 NAVSARI FIRST FLOOR, SURYA APPARTMENT OPP. LUNSIKUI GROUND LUNSIKUI, NAVSARI-396445

Phone no- ()02637-280191 Mobile- 7600039827 Email- [email protected]

30 ZO AHMEDABAD AHMEDABAD AHMEDABAD AHMEDABAD-400023


31 ZONAL OFFICE BARODA PARADISE COMPLEX NEAR KALA GHODA SAYAJIGUNJ BARODA-390005


32 GANDHINAGAR ADMINISTRATIVE OFFICE STATE BANK OF INDIA BUILDING SECTOR 10 B GANDHINAGAR (GUJRAT)-382010


33 ADMINISTRATIVE OFFICE RAJKOT

Phone no- (281)2433662 Mobile- 7600036978


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OPPOSITE SARDAR BAUG NEAR PHOOLCHHAB CHOWK RAJKOT-360001

Email- [email protected]

34 ADMIN OFFICE BHAVNAGAR BHAVNAGAR BHAVNAGAR DISTT BHAVNAGAR-364001


35 SURAT ADMINISTRATIVE OFFICE HONEY PARK SURAT GUJARAT-395009


36 AGM(P&E) AHMEDABAD LHO LHO AHMEDABAD LAL DARWAJA, BHADRA AHMEDABAD-380001


CIRCLE: AMARAVATI

37 AO KURNOOL 2ND FLOOR, KRISHNA COMPLEX, GAYATHRI ESTTES, KURNOOL KURNOOL DIST-518002


38 A O - RAJAMAHENDRAVARAM STATE BANK OF INDIA , STATE BANK SQUARE KAMBALA CHERUVU RAJAHMUNDRY-533105


39 RBO KURNOOL VISHNU SAI ENCLAVE , MAIN ROAD VENKATA RAMANA COLONY , KURN ANDHRA PRADESH-518003


40 REGIONAL BUSINESS OFFICE 1/705, DWARKA NAGAR, KADAPA KADAPA ANDHRA PRADESH-516004


41 R B O II SRIKAKULAM 2ND FLRSRI B ASIRANNA COMPLEX,SRIKAKULA DIST: SRIKAKULAM ANDHRA PRADESH-532001


42 REGIONAL BUSINESS OFFICE KAKINADA 11-4-7, 2ND FL NOOKALAMMA TEMPLE STREET EAST GODAVARI DIST



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ANDHRA PRADESH-533003

43 R B O RAJAHMUNDRY 46-12-24, MOUNIKA PLAZADANAVAIPETA RJY EAST GODAVARI DIST ANDHRA PRADESH-533103


44 REGIONAL BUSINESS OFFICE- ONGOLE USHODAYA COMPLE,KURNOOL ROAD, ONGOLE PRAKASAM DISTRICT ANDHRA PRADESH-523002


45 RBO ANANTAPUR STATE BANK OF INDIA, FIRST FLOOR SAINAGAR 2ND CROSS,ANANTAPUR ANDHRA PRADESH-515001

Phone no- (8554)239991 Mobile- 9849641025 Email-

46 R B O -I GUNTUR D NO. 29-14-59 , PRAKASAM ROAD SURYARAO PET , VIJAYAVADA,KRISHNA DISTR ANDHRA PRADESH-520002


47 R B O -III GUNTUR 2/14 BRODIPET, UPSTAIRS OF TREASURY BRANCH, GUNTUR DISTRICT-520002


48 R B O-III KRISHNA PRAKASAM ROAD SURYARAO PET. KRISHNA DIST VIJAYAVADA-520002


49 R B O - IV KRISHNA SIRAZ PLAZA OPP ZILLAPARISHAD OFFICE DIST:KRISHNA MACHILIPATNAM-521002


50 R B O -V WEST GODAVARI REGION 3, RBO, N R PETA SBI MAIN BRANCH BUILD FIRST FLOOR ELURU, WEST GODAVARI DISTRICT, A.P-520002


51 R B O - VI WEST GODAVARI SRINIDHI ORCHID ENCLAVE,P P RD BHIMAVAR



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DIST: WEST GODAVARI ANDHRA PRADESH-534203

52 R B O-3 VISAKHAPATNAM SU SBIADMIN BLDG,SIRIPURAM,VISAKHAPATNAM DIST: VISAKHAPATNAM ANDHRA PRADESH-530003


53 R B O- V VIZIANAGARAM ALAKANANDA COLONY, CANTONMENT AREA VIZIANAGARAM. ANDHRA PRADESH-535003


54 RBO RURAL VSP 2ND FLOOR ADMIN UNIT BUILDING, SBI BALAJI NAGAR, SIRIPURAM VISAKHAPATNAM ANDHRA PRADESH-530003


55 RBO I VSP CENTRAL RBO, S C E REGION, ADMINISTRATIVE UNIT BALAJI NAGAR, SIRIPURAM, VISAKHAPATNAM ANDHRA PRADESH-530003


56 REGIONAL BUSINESS OFFICE NELLORE 2ND FLOOR,KPR VIBRANT BLG,MINI BYPASS R NELLORE DISTRICT ANDHRA PRADESH-524004


57 REGIONAL BUSINESS OFFICE CHITTOOR SAHAJA TOWERS,BESIDES S S R KALYANA MAN RENIGUNTA ROAD, TIRUPATHI,CUDDAPAH DIST ANDHRA PRADESH-517501


58 RBO NARASARAOPET UPSTAIRS SBI P&S BRANCH,ARUNDELPET GUNTUR DISTRICT ANDHRA PRADESH-522601


59 REGIONAL BUSINESS OFFICE R-6 4TH FLOOR, SAHAJA TOWERS, TIRUPATHI CHITTOOR DIST



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ANDHRA PRADESH-517501

60 REGIONAL BUSINESS OFFICE R-II ANANTPUR 1ST FLOOR, MS DEVI COMPLEX UPSTAIRS TOWN BRANCH GOOTY,GOOTY ROAD GOOTY,ANANTAPUR,ANDHRA PRADESH-515001


61 RBO AMALAPURAM D NO 1-175, A G ROAD AMALAPURAM DIST: EAST GODAVARI ANDHRA PRADESH-533201


62 RBO VIJAYAWADA RURAL SBI ADMIN OFF,PRAKASAM RD,VIJAYAYWADA DIST: KRISHNA ANDHRA PRADESH-520002


63 REGIONAL OFFICE - VIJAYAWADA NEAR BENZ CIRCLE PATAMATALANKA, KRISHNA DIST VIJAYAWADA-520010


64 REGIONAL OFFICE KARIMNAGAR TUKKARAO COMPLEX AMBEDKAR ROAD KARIMNAGAR-505001


65 REGIONAL OFFICE KADAPA RURAL D.NO:4/561, WARD NO:4, 1ST FLOOR, KADAPA MAIN BRANCH, 7 ROADS, KADAPA-516001


66 REGIONAL OFFICE RAJAHMUNDRY REGIONAL OFFICE REGION III RAVINDRABHARATHI COMPLEX, 6-6-2 T NAGAR RAJAHMUNDRY-533101


67 RBO 4 KURNOOL RURAL N R PET, KURNOOL ANDHRA PRADESH-518003


68 REGIONAL OFFICE GUNTUR D NO 5-87-92, 2ND FLOOR

Phone no- (863)2211352 Mobile- 9849591175


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LAKSHMIPURAM MAIN ROAD GUNTUR, A.P.-522006


69 REGIONAL OFFICE ELURU WEST GODAVARI REGIONAL OFFICE, ABOVE PREMA SAI FINANCE, OPP BADETI PARK, ELURU, WEST GODAVARI D-534002

Phone no- () Mobile- 9701764443 Email- [email protected]

70 REGIONAL OFFICE R-V SRIKAKULAM STATE BANK OF INDIA SY.NO:2020/C, 3RD FLR, RAM LAKSHMAN JN SRLCOMMERCIAL COMPLEX, SRIKAKULAM-532001

Phone no- () Mobile- 9676476060 Email- [email protected]

71 REGIONAL OFFICE - NELLORE STATE BANK OF INDIA MAHATMA RAO PHULE CIRCLE, MINI BYE PASS ROAD, VENKATRAMA PURAM, NELLORE-524001


72 ZO TIRUPATI SAHAJA TOWERS, RENIGUNTA ROAD, DIST:CHITTOOR, ANDHRA PRADESH-517501


73 ZONAL OFFICE VIJAYAWADA SBI A.O OFFICE,PRAKASAM RD, VIJAYAWADA DISTRICT:KRISHNA ANDHRA PRADESH-520002


74 ZO VISHAKAPATTANAM SIRIPURAM, BALAJI NAGAR VISAKHAPATNAM ANDHRA PRADESH-530003


75 ADMINISTRATIVE OFFICE GUNTUR KANNAVARITHOTA,HNO 26-1-52,SBI AO GUNTUR DISTRICT ANDHRA PRADESH-522004


76 AGM(P&E) L H O AMRAVATI HI-BANK TOWERS STATE BANK OF INDIA GUNFOUNDRY ABIDS HYDERABAD 500 001-500001

Phone no- (40)23387270 Mobile- 9010475465 Email- [email protected].


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CIRCLE: BENGALURU

77 RBO 1 MANGALORE AO 5 MANGALORE ESSEL TOWERS , 3 RD FLOOR BUNT'S HOSTEL ROAD MANGALORE-575003


78 RBO 1 GULBARGA AO 8 GULBARGA VIDYA CHAND TOWERS IST FLOOR COURT ROAD OPP SIDDHARTH LAW COLLEGE GULBARGA-585102


79 RBO 1 MYSORE AO 4 MYSORE REGIONAL BUSINESS OFFICE NO.76,HONNASIRI TOWERS,SAHUKAR CHENNAIA ROAD,SARASWATHIPURAM,MYSORE-570009


80 RBO 5 HOSPET AO 6 DAVANGERE SBI BUILDING STATION ROAD HOSPETE-583101


81 RBO 1 AO 1 BANGALORE 13/1 KANAKA PRIDE ,OPP RAMAKRISHNA MATH BULL TEMPLE ROAD BASAVANAGUDI , BANGALORE-560004


82 RBO 2 AO 1 BANGALORE NO 13/1 , 3RD FLOOR, KANAKA PRIDE OPP: RAMAKRISHNA ASHRAM,BULL TEMPLE ROA BASAVANAGUDI, BANGALORE-560004


83 RBO 3 AO 1 BANGALORE K.G. ROAD K.G. ROAD, BANGALORE BANGALORE-560009


84 RBO 4 AO 1 BANGALORE K G ROAD, MYSORE BANK CIRCLE K G ROAD-560009


85 RBO 5 AO 1 BANGALORE NO 13/1 3 RD FLOOR, KANAKA'S PRIDE



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OPP RAMAKRISHNA ASHRAM,BULL TEMPLE ROAD BASAVANAGUDI, BANGALORE-560004

86 RBO 1 HUBLI AO 7 HUBLI TS COMPLEX , II ND FLOOR, SHOLAPUR ROAD HUBLI HUBLI-580023


87 RBO 3 BELGAUM AO 7 HUBLI LIC BUILDING, GOAVES BELGAUM BELGAUM-590001


88 RBO 1 BLORE AO 3 TUMKUR 2ND FLOOR NEW ANNEXE BUILDING LHO CAMPUS ST MARKS ROAD BENGALURU-5600001


89 RBO 3 UDUPI AO 5 MANGALORE BANNANJE , SHIRIBEEDU SEETHALAXMI COMPLEX UDUPI-576101


90 RBO 4 BELLARY AO 6 DAVANGERE 1ST FLOOR, SBI BUILDING STATION ROAD, BALLARI-583101


91 REGIONAL BUSINESS OFFICE RAICHUR RAICHUR MANTRALAYAM ROAD RAICHUR-584102


92 RBO-1 AO-2 BANGALORE BKG COMPLEX AVENUE ROAD BANGALORE-560009


93 RBO 2 AO 2 BANGALORE BKG COMPLEX AVENUE ROAD BANGALORE-560254


94 RBO 3AO 2 BANGALORE 5TH FLOOR, MYSORE BANK BUILDING K G ROAD BANGALORE-560009


95 RBO 4 AO 2 BANGALORE 4TH FLOOR, E-SBM HEAD OFFICE BLDG.



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K G ROAD BANGALORE-560009

96 RBO 3 TUMKUR AO 3 TUMKUR UPSTAIRS BANK ROAD TUMKUR-572101


97 RBO 2 MYSORE AO 4 MYSORE PB.NO.17 SAHUKAR CHENNAIH ROAD KUVEMPUNAGAR, MYSORE-570009


98 RBO 4 HASSAN AO 5 MANGALORE 949, 1A, SAMPIGE ROAD HASSAN - 573 201 HASSAN DIST-573201


99 RBO 2 MANGALORE AO 5 MANGALORE MANJUSHA BUILDING, IST FLOOR NEAR KS NEAR KSRTC BUS STAND, BEJAI, MANGALORE-575004


100 RBO 3 MANDYA AO 4 MYSORE PB.NO.19 VV ROAD MANDYA-571401


101 RBO 3 SHIMOGA AO 6 DAVANGERE GRADUATE CO-OPERATIVE SOCIETY BUILDING 2ND FLOOR,KUVEMPU ROAD SHIMOGA-577201


102 RBO 1 HUBLI AO 7 HUBLI NO.26, SIDDAPPA KAMBLI ROAD P.B.NO.134 HUBLI - 580 020-580023


103 RBO 1 DAVANGERE AO 6 DAVANGERE 6/119, MANDIPET DAVANGERE DAVANGERE-577001


104 RBO 2 KOLAR AO 3 TUMKUR DOOM LIGHT CIRCLE NEW EXTENSION KOLAR - 563101-563101


105 RBO 4 TUMKUR AO 3 TUMKUR CHURCH SQUARE

Phone no- (816)22744899 Mobile- 9448994554


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TUMKUR TUMKUR-572101


106 RBO 5 AO 2 BANGALORE III FLOOR, BKG COMPLEX AVENUE ROAD BANGALORE-560009


107 RBO 4 BAGALKOT AMAR PLAZA, CTS NO 5645 NEAR RAILWAY OVER BRIDGE, KHANAPUR ROAD BELGAUM-590001


108 RBO 5 KARWAR AO 7 HUBLI III FLOOR, JANKI PLAZA, DR PIKLE ROAD, KARWAR UTTARA KANNADA DIST, KARNATAKA-580301


109 RBO 2 BIJAPUR AO 8 GULBARGA RAGHOJI COMPLEX, 119/8 OPP: TV STATION, HUMNABAD ROAD GULBARGA-585104


110 RBO 4 CHAMARAJNAGAR AO4 MYSORE SRI LAXMI VENKATESHWARA COMPLEX, NANJANGUD MAIN ROAD CHAMARAJNAGAR, MYSORE DIST-571313


111 RBO 2 DAVANGERE AO 6 DAVANGERE 2ND FLOOR, SBM MAIN BRANCH BUILDING 6/119, MANDIPET DAVANGERE-577001


112 RBO 5 CHICKMAGALUR AO 5 MLORE FIRST FLOOR, C/O SBI HOSAMANE EXTENTION BRANCH, HOSAMANE EXTENSION CHIKKAMAGALUR-577101


113 AO 1 BANGALORE NW 1 65, ST.MARKS RD BANGALORE-560001


114 ADMIN OFFICE 7 HUBLI NW 3 P B NO-28 T S COMPLEX SOLAPUR ROAD



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KESHWAPUR HUBLI-580023

115 ADMIN OFFICE 2 BANGALORE NW 1 VI FLOOR, MYSORE BANK BUILDING, MYSORE BANK CIRCLE, K G ROAD BANGALORE-560009


116 ZONAL OFFICE GULBARGA SUPER MARKET BRANCH GULBARGA KARNATAKA-585101


117 REGIONAL OFFICE BELLARY INFANTRY ROAD SANJAY GANDHI NAGAR BELLARY-583101


118 REGION-1 (GULBARGA) STATE BANK OF INDIA 1ST FLOOR, SBH ZONAL OFFICE BLDG SUPERMARKET, GULBARGA-585101


119 REGION III GULBARGA(BIDAR) CMC NO.9-1-234,NEW D C OFFICE ROAD, NEAR SHIVAJI CIRCLE, BIDAR DIST-BIDAR,KARNATAKA-585401


120 ADMIN OFFICE 4 MYSORE NW 2 NEAR BASUDEV SOMAYANI B ED COLLEGE KUVEMPUNAGAR, MYSORE-570009


121 ADMINISTRATIVE OFFICE 3 TUMKUR NW 2 1ST FLOOR, NEW ANNEXE BUILDING LHO COMPOUND, 65, ST MARKS ROAD BANGALORE-560001


122 ADMIN OFFICE 5 MANGALORE NW 2 MANJUSHA BUILDING BEJAI CHURCH ROAD, BEJAI MANGALORE, KARNATAKA-575004


123 ADMIN OFFICE 6 DAVANGERE NW 3

Phone no- (8192)250025 Mobile- 9448993356


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2ND FLOOR NO.44, BSC AVENUE, AKKAMAHADEVI ROAD PJ EXTENSION , DAVANGERE-577002


124 AGM (P&E) LHO BENGALURU LHO BUILDING ST MARKS ROAD BANGALORE-560001


CIRCLE: BHOPAL

125 RBO-I INDORE 5 Y N ROAD INDORE INDORE MADHYA PRADESH-452003


126 REGIONAL BUSINESS OFFICE SATNA SIMARIYA CHOWK NEAR BUS STAND REWA ROAD SATNA (MP)-485001


127 REGIONAL BUSINESS OFFICE UJJAIN SBI BUDHWARA UJJAIN BUILDING, 1ST FLOOR BUDHWARA UJJAIN (M.P.)-456001


128 REGIONAL BUSINESS OFFICE SAUGOR STATE BANK OF INDIA ASHOK VIHAR COLONY, OPP MED.COLLEGE TILI ROAD, SAGAR-470002


129 RBO RAIGARH OPP. GOVT DEGREE COLLEGE CHAKRADHARNAGAR RAIGARH-496001


130 REGIONAL BUSINESS OFFICE KATNI NH 7 JHINJHARI KATNI PO JHINJHARI TEHSIL KATNI DISTT - KATNI-483501


131 R B O CHATTARPUR SAGAR ROAD CHHATARPUR MADHYA PRADESH-471001


132 RBO BETUL KHANDELWAL BUILDING

Phone no- (7141)232380 Mobile- 9425647031


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GURUDWARA ROAD BETUL (M.P.)-460001


133 R B O JAGDALPUR OPP: GYATRI MANDIR , DHARAMPURA ROAD JAGDALPUR JAGDALPUR-494001


134 RBO BILASPUR 3 RD FLOOR , VIKAS BHAVAN , NEHRU CHOWK BILASPUR-495001


135 REGIONAL BUSINESS OFFICE KHANDWA CIVIL LINES NEAR HOTEL RANJIT KHANDWA MADHYA PRADESH-450001


136 REGIONAL BUSINESS OFFICE BHILAI SBI MAIN BRANCH BUILDING 1ST FLOOR, SECTOR 1 BHILAI (CG)-490001


137 REGIONAL BUSINESS OFFICE KORBA GHANTAGHAR CHOWK NIHARIKA ROAD KORBA (CG)-495678


138 REGIONAL BUSINESS OFFICE REGION-I BHOPAL STATE BANK OF INDIA LOCAL HEAD OFFICE,HOSHANGABAD ROAD BHOPAL-462011


139 RBO-3 BHOPAL 1-ARERA HILLS BHOPAL MADHYA PRADESH-462011


140 R B O -2 BHOPAL 1-ARERA HILLS , BHOPAL BHOPAL MADHYA PRADESH-471001


141 REGIONAL BUSINESS OFFICE-I JABALPUR VIJAY NAGAR ADMINISTRATIVE BUILDING JABALPUR M.P.-482002


142 REGIONAL BUSINESS OFFICE R-II JABALPUR

Phone no- (761)2640240 Mobile- 9425412983


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ADMINISTRATIVE OFFICE VIJAY NAGAR JABALPUR DIST- JABALPUR (MP)-482002


143 REGIONAL BUSINESS OFFICE REGION-I RAIPUR ADMINISTRATIVE OFFICE BUILDING BYRON BAZAR RAIPUR (CG)-492001


144 R B O REGION-2 RAIPUR ADMINISTRATIVE OFFICE BUILDING BYRON BAZAR DISTT:RAIPUR(C.G.)-492001


145 REGIONAL BUSINESS OFFICE -1 GWALIOR ZONAL OFFICE , CITY CENTRE GWALIOR MADHYA PRADESH-474011


146 REGIONAL BUSINESS OFFICE-II GWALIOR CITY CENTRE , GWALIOR DISTT- GWALIOR M.P.-474011


147 RBO-3 INDORE 5 Y N ROAD INDORE MADHYA PRADESH-452003


148 RBO IV INDORE SBI ZONAL OFFICE BUILDING 5, Y. N. ROAD INDORE(M.P.)-452003


149 RBO-7 MANDSAUR STATE BANK PREMISES, OPP: POLICE PETROL PUMP MHOW-NEEMUCH ROAD, MANDSAUR-458001


150 REGIONAL BUSINESS OFFICE AMBIKAPUR 1ST FLOOR, SBI MAIN BRANCH SADAR ROAD, AMBIKAPUR, DISTT- SURGUJA CHATTISGARH-497001


151 REGIONALBUSINESS OFFICE KANKER MAIN ROAD, KANKER DIST : KANKER CHATTISGARH-494334



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152 RBO-4 HOSHANGABAD VAKRATUND COMPLX, OPPOSITE BUS STAND HOSHANGABAD MADHYA PRADESH-461001


153 ZONAL OFFICE BHOPAL ZONAL OFFICE, 1,ARERA HILLS BHOPAL-462011


154 RBO - 2 INDORE 5, Y.N. ROAD , DIST : INDORE MADHYA PRADESH-452003


155 REGIONAL BUSINESS OFFICE R-5 SHIVPURI LADHA'S BUILDING MAHAL ROAD SHIVPURI-473551


156 RBO DAMOH IN FRONT OF GOVT POLYTECNIC JABALPUR DAMOH ROAD DISTT DAMOH (M.P.)-470661


157 REGIONAL BUSINESS OFFICE GUNA (REG-IV) COLLECTORATE CAMPUS GUNA MADHYA PRADESH-473001


158 REGIONAL BUSINESS OFFICE RATLAM STATE BANK BUILDING MITRA NIWAS ROAD RATLAM-457001


159 AO RAIPUR RAIPUR RAIPUR RAIPUR-492001


160 AO JABALPUR JABALPUR JABALPUR JABALPUR-482002


161 OAS BHOPAL 1 ST FLOOR LHO BUILDING, HOSHANGABAD RD BHOPAL-462011


162 AO GWALIOR CITY CENTRE GWALIOR

Phone no- (751)0751-2447351 Mobile- 8607124950


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GWALIOR M.P-474011


163 AO INDORE 5, Y.N.ROAD INDORE MADHYA PRADESH-452003


164 AO BILASPUR BILASPUR BILA CHATTISGARH-495001


165 AGM(P&E) LHO BHOPAL NEAR CENTRAL FLOUR MILL HOSHANGABAD ROAD BHOPAL-462011


CIRCLE: BHUBANESHWAR

166 REGIONAL BUSINESS OFFICE BALASORE IND. AREA OT ROAD BAL AT/PO: BALASORE DISTT: BALASORE, STATE :ORISSA-756001


167 R B O CUTTACK MADHUPATNA CUTTACK CUTTACK-753010


168 R B O JAJPUR ROAD AT- UMAPADA PO: JAJPUR ROAD DIST:JAJPUR , STATE: ORISSA-755019


169 R B O ANGUL MIRANIA TOWERS GANDHI MARG ANGUL-759122


170 REGIONAL BUSINESS OFFICE ROURKELA B-62 SECTOR-5 ROURKELA DIST:SUNDERGARH-769004


171 RBO PHULBANI PHULBANI DIST:PHULBANI 762001-762001


172 REGIONAL BUSINESS OFFICE BHWANIPATNA MUNICIPALITY MARKET COMPLEX



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I ST FLOOR GOPABANDHU CHOWK P O - BHWANIPATNA-766001

173 R B O JEYPORE NKT ROAD OPP . JAIN MANDIR JEYPORE-764003


174 REGIONAL BUSINESS OFFICE BERHAMPUR 2ND LANE, BRAHMANAGAR BERHAMPUR GANJAM-760001


175 RBO-I BHUBANESHWAR NEAR CAPITAL POLICE STATION UNIT-I BHUBANESHWAR-751009


176 RBO- III BHUBANESHWAR UNIT-I NEAR CAPITAL POLICE STATION BHUBANESHWAR ORISSA-751009


177 REGIONAL BUSINESS OFFICE- SAMBALPUR HUSSAIN HOUSE AINTHAPALI SAMBALPUR-768004


178 REGIONAL BUSINESS OFFICE BOLANGIR AT/PO- RADHARANIPADA BOLANGIR DIST- BOLANGIR-767001


179 RBO PURI STATE BANK OF INDIA ZONAL OFFICE, UNIT-1 BHUBANESWAR-751009


180 REGIONAL BUSINESS OFFICE BARIPADA NEAR TAKATPUR CHHAK BARIPADA DIST:MAYUR BHANJ-757003


181 REGIONAL BUSINESS OFFICE - KEONJHAR MEDICAL ROAD KEONJHAR KEONJHAR-758001


182 REGIONAL BUSINESS OFFICE BARGARH BANDUTIKRA CHOWK



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VSS NAGAR, NH6. BARGARH BARGARH, ODISHA-768028

183 REGIONAL BUSINESS OFFICE REG-V RAYGADA SAI PRIYA NAGAR NEAR SBI STN BAZAR BRANCH RAYAGADA RAYAGADA, ODISHA,-765001


184 RBO JAGATSINGHPUR STATE BANK OF INDIA REGION-V, PLOT NO.98/432,MADHUPATNA CUTTACK-753010


185 REGIONAL BUSINESS OFFICE JHARSUGUDA JHARSUGUDA K N COMPLEX,BEHERAMAL ROAD, JHARSUGUDA-768201


186 REGIONAL BUSINESS OFFICE BERHAMPUR II STATE BANK OF INDIA BRAHMANAGAR 2ND LANE, BERHAMPUR GANJAM-760001


187 ZO BHUBANESHWAR 3RD FLOOR BHUBANESHWAR ORISSA-751009


188 ZO SAMBALPUR STATE BANK OF INDIA ZONAL OFFICE AINTHAPALLI ORISSA-768001


189 ZO BERHAMPORE BRAHMANAGAR,BERHAMPUR BERHAMPORE ORISSA-760001


190 ADMINISTRATIVE OFFICE-II BHUBANESWAR STATE BANK OF INDIA, BHUBANESWAR ZONE-I RAJPATH, UNIT - 1, NEAR CAPITAL P.S. BHUBANESWAR, DISTT- KHURDA (ODISHA)-751009


191 AGM(P&E) LHO BHUBANESWAR

Phone no- (674)2392301 Mobile- 9437018268


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111/1, PUNDIT J L NEHRU MARG BHUBANESWAR ORISSA-751001


CIRCLE: CHANDIGARH

192 RBO HOSHIARPUR STATE BANK OF INDIA J P COMPLEX , SUTHERI ROAD HOSHIARPUR-146001


193 REGIONAL BUSINESS OFFICE JALANDHAR CIVIL LINES JALANDHAR JALANDHAR-144001


194 RBO DHARAMSALA CENTRE POINT BUILDING CIVIL LINES DHARAMSALA KANGRA-176215


195 RBO MANDI ( HP ) SBI RBO MANDI SAULI KHUD MANDI DIST:MANDI (HP)-175001


196 REGIONAL BUSINESS OFFICE AMRITSAR STATE BANK OF INDIA RANI KA BAGH AMRITSAR-143001


197 REGIONAL BUSINESS OFFICE BATHINDA SHANT NAGAR , BHAGU ROAD BATHINDA PUNJAB-151001


198 RBO PANIPAT I ST FLOOR , G T ROAD PANIPAT HARIYANA-132103


199 REGIONAL BUSINESS OFFICE HISAR SCO NO.106-108, 2ND FLOOR SECTOR-14, HISAR-125001


200 RBO SRINAGAR STATE BANK OF INDIA MOULANA AZAD ROAD SRINAGAR-190001


201 R B O FEROZEPUR CHURCH ROAD FEROZEPUR CANTT FEROZEPUR CANTT-152001



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202 R B O CHANDIGARH SCO 103*108 SECTOR 17 B CHANDIGARH-160017


203 R B O LUDHIANA FOUNTAIN CHOWK CIVIL LINES LUDHIANA-141001


204 REGIONAL BUSINESS OFFICE PANCHKULA PLOT NO 1-2 CITY CENTRE SECTOR-5 PANCHKULA HARYANA-134109


205 RBO-2 SHIMLA TEHSIL- SHIMLA DISTT-SHIMLA HIMACHAL PRADESH-171009


206 RBO-3 SHIMLA TEHSIL SHIMLA DISTT. SHIMLA HIMACHAL PRADESH-171009


207 RBO-II JAMMU ADMINISTATIVE OFFICE BUILDING, IST FLOO RAIL HEAD COMPLEX, JAMMU JAMMU, JAMMU AND KASHMIR-180012


208 RBO-IIi JAMMU ADMINISTATIVE OFFICE BUILDING, 2ND FLOO RAIL HEAD COMPLEX, JAMMU JAMMU, JAMMU AND KASHMIR-180012


209 REGIONAL BUSINESS OFFICE SIRSA STATE BANK OF INDIA OPPOSITE SRI HOSPITAL DABWALI ROAD, SIRSA-125055-125055


210 RBO ROHTAK 354/29 , HOTEL SKY HAWK BUILDING FIRST FLOOR, DELHI BYEPASS ROAD, TILAK NAGAR, OPP: SECTOR-1 ROHTAK-124001


211 RBO LUDHIANA ( NON BPR) Phone no- (161)4684300 Mobile- 9814801725


IT-HR& C/2018/2019/476 dated :4/2/2019


REGIONAL BUSINESS OFFICE , REGION-5 FOUNTAIN CHOWK CIVIL LINES , LUDHIANA-141001


212 RBO NON-BPR JALANDHAR-2 STATE BANK OF INDIA CIVIL LINES JALANDHAR JALANDHAR-144001


213 REGIONAL BUSINESS OFFICE PATIALA C/O BHUPINDRA PLAZA SIRHIND ROAD PATIALA-147004


214 REGIONAL BUSINESS OFFICE PATHANKOT BEHIND HOTEL VENICE, DHANGU ROAD PATHANKOT DISTT - PATHANKOT-145001


215 REGIONAL BUSINESS OFFICE R-IV SRINAGAR M A ROAD OPPOSITE WOMENS COLLEGE SRINAGAR SRINAGAR-190001


216 RBO HAMIRPUR 1ST FLOOR, GURUKUL MALL GANDHI CHOWK HAMIRPUR-177001


217 RBO V JAMMU ADMINISTRATIVE OFFICE RAIL HEAD COMPLEX JAMMU-180012


218 REGIONAL BUSINESS OFFICE KURUKSHETRA CAMP OFFICE: STATE BANK OF INDIA KURUKSHETRA UNIVERSITY, KURUKSHETRA DIST. KURUKSHETRA-136119


219 RBO REWARI C/O STATE BANK OF INDIA FIRST FLOOR, REWARI MAIN BRANCH REWARI-123401


220 REGIONAL OFFICE - II; SHIMLA REGIONAL OFFICE - II; SHIMLA REGIONAL OFFICE - II; SHIMLA



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REGIONAL OFFICE - II; SHIMLA-171001

221 RO-II(J) AMRITSAR STATE BANK OF PATIALA , REGION-II 4TH FLOOR, J.K. TOWER, MALL ROAD AMRITSAR-143001


222 REGIONAL OFFICE; HRY PANCHKULA PANCHKULA PANCHKULA-134109


223 LEELA BHAWAN LEELA BHAWAN PATIALA PUNJAB-147001






226 RBO-5 PATIALA AO , 3RD FLOOR, NEAR SHERA WALA GATE THE MALL, PATIALA PUNJAB-147001


227 RBO 2 BHATINDA LAKSHA BUILDING AMRIK SINGH ROAD BHATINDA-151001


228 RBO IIII BATHINDA RBO BATHINDA SBI REGION III-151001


229 RBO 4 BHATINDA LAKSHA BUILDING AMRIK SINGH ROAD BHATINDA-151001


230 RBO 5 MOHALI SCO99-103 SECTOR 8-C CHANDIGARH-160008


231 RBO 7 KANGRA IST FLOOR, STATE BANK OF PATIALA



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KANGRA HIMACHAL PARDESH-176001

232 KURUKSHETRA- IV REGIONAL OFFICE, NEAR PAYAL NURSING HOM PIPLI ROAD KURUKSHETRA-136118


233 RBO 4 ROPAR SCO 99-107 IST FLOOR SECTOR-8-C MADHYA MARG CHANDIGARH-160017


234 ZONAL OFFICE JAMMU OFFICE ADMN SECTION,SBI RAIL HEAD COMPLEX , HILAND TOWER JAMMU-180012


235 ZO SHIMLA 40 SDA COMPLEX, KASUMPTI DISTT SHIMLA HIMACHALPRADESH-171009


236 ZO LUDHIANA FOUNTAIN CHOWK CIVIL LINES LUDHIANA-141001


237 ZONAL OFFICE CHANDIGARH SCO 103-108, IIND FLOOR SECTOR-17B, CHANDIGARH CHANDIGARH-160017


238 ZONAL OFFICE HARYANA SECTOR 5 PANCHKULA HARYAN-134109


239 ADMINISTRATIVE OFFICE PATIALA ADMINISTRATIVE OFFICE, 2ND FLOOR SHERAN WALA GATE, THE MALL PATIALA, PUNJAB-147001


240 ZONAL OFFICE; BHATINDA BHATINDA BHATINDA BHATINDA-151001


241 ADMINISTRATIVE OFFICE ROHTAK DELHI-BYE PASS ROAD ABOVE EASY DAY, NEAR SAGAR VILLA HOTEL ROHTAK-124001



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242 AGM ( P&E) LHO CHANDIGARH SECTOR - 17 B CHANDIGARH CHANDIGARH-160017


CIRCLE: CHENNAI

243 GOC CHENNAI 16, COLLEGE LANE, NUNGAMBAKKAM CHENNAI-600006

Phone no- (44) Mobile- 0 Email- [email protected]

244 RBO-1 CHENNAI CHENNAI ZONE - 1 86, RAJAJI SALAI CHENNAI CHENNAI-600001


245 RBO-2 CHENNAI CHENNAI ZONE - I ADMINISTRATIVE UNIT , NETWORK-1 86 , RAJAJI SALAI CHENNAI-600001


246 RBO-1 CHENNAI CHENNAI ZONE - II ADMINISTRATIVE UNIT , NETWORK-1 86 , RAJAJI SALAI CHENNAI-600001


247 RBO-3 CHENNAI CHENNAI ZONE - I ADMINISTRATIVE UNIT , NETWORK-1 86 , RAJAJI SALAI CHENNAI-600001


248 RBO-3 TAMBARAM CHENNAI ZONE - II 27/8 KAMARAJAR STREET WEST TAMBARAM CHENNAI 600045-600045


249 RBO-4 VELLORE CHENNAI ZONE - I 22 6TH EAST CROSS STREET GANDHI NAGAR VELLORE-632006


250 RBO-2 CHENNAI CHENNAI ZONE - II ADMINISTRATIVE UNIT, NETWORK-1 86, RAJAJI SALAI



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CHENNAI-600001

251 RBO-1 COIMBATORE COIMBATORE ZONE STATE BANK OF INDIA KURINJI COMPLEX, STATE BANK ROAD COIMBATORE (TAMILNADU)-641018


252 RBO-3 ERODE COIMBATORE ZONE 204-205, STATE BANK ROAD ERODE TAMIL NADU-638001


253 RBO-1 SALEM SALEM ZONE 11, RAMAKRISHNA ROAD SRIRANGAPALAYAM SALEM-636007


254 RBO-4 COIMBATORE CIOMBATORE ZONE 54, UTHUKULI ROAD TIRUPUR POST TIRUPUR-641601


255 RBO-1 MADURAI MADURAI ZONE MADURAI COMPLEX NO 2 DR. AMBEDKAR ROAD MADURAI-625002


256 RBO-2 TUTICORIN MADURAI ZONE MADURAM COMPLEX NO.2 DR.AMBEDKAR ROAD MADURAI-625002


257 RBO-3 TIRUNELVELI MADURAI ZONE 25-S.N. HIGH ROAD RBO,TIRUNELVELI TIRUNELVELI-627001


258 RBO-4 MADURAI MADURAI ZONE MADURAM COMPLEX NO.2 DR.AMBEDKAR ROAD MADURAI-625002


259 RBO-1 TIRUCHIRAPALLI TIRUCHIRAPALLI ZONE MCDONALDS ROAD, AU, NW-II, TIRUCHIRAPALLI TIRUCHIRAPALLI DISTRICT-620001


260 RBO-3 TIRUCHIRAPALLI TIRUCHIRAPALLI ZONE

Phone no- (431)2401516 Mobile- 9445862248


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MCDONALDS ROAD, AU,NW-II TIRUCHIRAPALLI TIRUCHIRAPALLI-620001


261 RBO-3 PUDUCHERRY SALEM ZONE 15 RUE SUFFREN, SECOND FLOOR PONDICHERRY-605001


262 RBO-2 TANJORE TIRUCHIRAPALLI ZONE RM HOSPITAL ROAD THANJAVUR DISTT.- THANJAVUR-613001


263 RBO-4 HOSUR SALEM ZONE 1ST FLOOR, NO. 15, OFFICER'S LINE, VELLORE-632001


264 RBO-2 VILLUPURAM SALEM ZONE 2ND FLOOR, VIGNESH COMPLEX 208, ANNA SALAI PUDUCHERRY-605001


265 RBO-4 TIRUCHIRAPALLI TIRUCHIRAPALLI ZONE ADMINISTRATIVE OFFICE, 7 MC DONALD'S ROAD , CONTONMENT TIRUCHIRAPALLI-620001


266 RBO-4 TIRUVANNAMALAI CHENNAI ZONE - II 2ND FLOOR GOWRI PANDURANGAN TOWER 76C MATHANANKULA ST TIRUVANNAMALAI-606601


267 RBO-5 NAGAPATTINAM THIRUCHIRAPALLI ZONE REGIONAL BUSINESS OFICE, NAGAPATTINAM NO.9 NEELA SOUTH STREET FIRST FLOOR NAGAPATTINAM-611001


268 RBO-V NAGERCOIL MADURAI ZONE REGIONAL BUSINESS OFFICE-5 NAGERCOIL 24 GKN BUILDING NORTH CROSS STREET



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NAGERCOIL-629001

269 RBO-2 COIMBATORE COIMBATORE ZONE REGIONAL BUSINESS OFFICE 2 COIMBATORE KURINJI COMPLEX STATE BANK ROAD, COIMBATORW-641018


270 ADMINISTRATIVE OFFICE CHENNAI ZONE - I NO. 231 NSC BOSE ROAD,PARRYS CORNER CHENNAI PIN CODE: 600 001 CHENNAI, TAMIL NADU-600001

Phone no- (44)25223298 Mobile- 9953822161 Email- [email protected], [email protected]

271 ADMINISTRATIVE OFFICE MADURAI ZONE MADHURAM COMPLEX, NO 2, DR.AMBEDKAR ROA MADURAI, PINCODE 625002 MADURAI DISTRICT, TAMILNADU-625002

Phone no- (452)2537110, Mobile- 8592831010 Email- [email protected]

272 ADMINISTRATIVE OFFICE COIMBATORE ZONE STATE BANK ROAD COIMBATORE 641 018 COIMBATORE DISTRICT, TAMIL NADU-641018


273 ADMINISTRATIVE OFFICE TRUCHIRAPALLI ZONE MC DONALDS ROAD TIRUCHIRAPALLI PINCODE 620 001 TIRUCHIRAPALLI DISTRICT TAMILNADU-620001


274 ADMINISTRATIVE OFFICE CHENNAI ZONE - II NO. 84, RAJAJI SALAI 7TH FLOOR CHENNAI-600001


275 ADMINISTRATIVE OFFICE SALEM ZONE CHINNAIYYAN TOWERS 120/2 & 120/3 CHERRY ROAD HASTHAMPATTI SALEM-636007


276 AGM(P&E) LHO CHENNAI 16, COLLEGE LANE NUNGAMBAKKAM



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CHENNAI, TAMIL NADU-600006

CIRCLE: DELHI

277 ZONAL OFFICE-4 NEW DELHI 882, EAST PARK ROAD KAROLBAGH NEW DELHI-110005


278 SBI OKHLA PHASE II S-3 OKHLA PHASE -II PIN CODE 110020 DELHI-110020


279 RBO 3 DAO 4 RBO OFFICE 122/124 DLF QUTAB ENCLAVE GURGAON HARYANA-122002


280 R B O REGION I HALDWANI KUSUMKHERA, HALDWANI NAINITAL UTTARAKHAND-263139


281 SBI REGIONAL OFFICE ALMORA HOTEL SHIKHER ALMORA UTTARAKHAND-263601


282 RBO NOIDA A-98 B ,SECTOR 51 ,NOIDA GAUTAM BUDDHA NAGAR UTTAR PRADESH-201301


283 RBO KOTDWARA DEVI ROAD KOTDWARA UTTARAKHAND-246149


284 R BO REGION-2 DHARAMPUR 90/2 DHARAMPUR DEHRADUN UTTARAKHAND-248001


285 RBO MUZAFFARNAGAR STATE BANK OF INDIA MUZAFFARNAGAR UP-251002


286 REGIONAL BUSINESS OFFICE R-1 DEHRADUN 1, NEW CANTT ROAD DEHRADUN UTTARAKHAND-248001


287 RBO GHAZIABAD NAVYUG MARKET GHAZIABAD UTTAR PRADESH-201001



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288 R B O SAHARANPUR STATE BANK OF INDIA A-10 SECTOR 19 SAHARANPUR UP-247002


289 RBO MEERUT IST FLOOR GARH ROAD , SHASTRI NAGAR MEERUT UTTAR PRADESH-250005


290 REGIONAL BUSINESS OFFICE REGION-1 59-61/4, SANJAY PLACE AGRA UTTAR PRADESH-282002


291 REGIONAL BUSINESS OFFICE 4 SWARNA JAYANTI NAGAR RAMGHAT ROAD ALIGARH UTTAR PRADESH-202002


292 R B O 5 AGRA SANJAY PLACE AGRA UTTAR PRADESH-282002


293 R B O 3 AGRA 56-61/4, SANJAY PLACE AGRA UTTAR PRADESH-282002


294 RBO-REGION- IX 1-NEW CANTT ROAD DEHRADUN UTTARAKHAND-248001


295 RBO REG 2 DAO 1 A-BLOCK, 3RD FLOOR DELHI NEW DELHI-110001


296 RBO REG 1 DAO 1 3RD FLOOR DZO BLDG. NEW DELHI NEW DELHI-110001


297 RBO 2 DAO 4 A-BLOCK 3TH FLOOR PARLIAMENT STREET NEW DELHI NEW DELHI-110001


298 RBO 2 DAO 2 A-BLOCK , 4TH FLOOR PARLIAMENT STREET



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NEW DELHI NEW DELHI-110001

299 RBO REGION- 4 DELHI ADMIN OFFICE A-BLOCK, 3 RD FLOOR PARLIAMENT STREET NEW DELHI NEW DELHI-110001


300 RBO 3 DAO 2 3 RD FLR , PLOT NO.233 PHASE-III , OKHL NEW DELHI NEW DELHI-110020


301 REGION - 8 UAO DEHRADUN 1, NEW CANTT. ROAD, DEHRADUN UTTARAKHAND-248001


302 RBO 1 DAO 3 2ND FLOOR,23, NAJAFGARH ROAD NEW DELHI NEW DELHI-110015


303 REGION IV DEHRADUN ZONAL OFFICE DEHRADUN 1, NEW CANTT ROAD DEHRADUN UTTARAKHAND-248001


304 RBO 1 DAO 2 D BLOCK 4TH FLOOR NEW DELHI NCT OF DELHI-110001


305 RBO REG 2 DAO 1 4TH FLOOR DZO BLDG. NEW DELHI NCT OF DELHI-110001


306 RBO-6 GREATER NOIDA A-36, SECTOR 26 GAUTAM BUDHA NAGAR UTTAR PRADESH-201301


307 REGIONAL BUSINESS OFFICE -7 MEERUT SBI ZONAL OFFICE BUILDING, GARH ROAD MEERUT UTTAR PRADESH-250004


308 REGIONAL BUSINESS OFFICE-2 AGRA 59/61/4 SANJAY PLACE



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AGRA UTTAR PRADESH-282002

309 RBO REGION-IV HALDWANI AT & PO- KUSUMKHERA KALADHUNGI ROAD NAINITAL UTTARAKHAND-263139


310 RBO REGION-III PITHORAGARH HOTEL SHIKHAR, ALMORA ALMORA UTTARAKHAND-263601


311 REGION-5 RBO HALDWANI(NAINITAL) 2 ND FLOOR ADMINISTRATIVE OFFICE NAINITAL UTTARAKHAND-263139


312 REGION 1 DELHI ZONE . . DELHI-110060


313 RBO 3 DAO 3 PITAM PURA NEW DELHI NEW DELHI-110034


314 RBO 1 DAO 4 2ND FLOOR NBCC BLDG BHISMAPITAMAH MARG PRAGATI VIHAR LODHI ROAD NEW DELHI-110003


315 RBO 4 DAO 4 2ND FLOOR NBCC BLDG., BHISHM PITAMAH RD PRAGATI VIHAR LODHI ROAD NEW DELHI-110003


316 RBO 2 DAO 3 3RD FLOOR ADMIN OFFICE AHINSA BHAWAN SHANKAR ROAD NEW RAJINDER NAGAR NEW DELHI-110060


317 OAD ZO AGRA ZONAL OFFICE SANJAY PLACE AGRA-282002


318 OFFICE MANAGER DELHI OFFICE ADMIN SECTION ZO DELHI



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NEW DELHI NCT OF DELHI-110001

319 OFFICE MANAGER DEHRADUN 1 NEW CANTT ROAD DEHRADUN UTTRAKHAND-248001


320 OFFICE MANAGER MEERUT 111-112,TOWER 'A' 'THE CORRUNTHUM' A-41 MEERUT UTTAR PRADESH-201301


321 OFFICE ADMN. SECTION DELHI (DAO-II) A BLOCK, STATE BANK OF INDIA, LHO CAMPU NEW DELHI NEW DELHI-110001


322 ZONAL OFFICE HALDWANI KALADHUNGI ROAD KUSUMKHERA, HALDWANI UTTARAKHAND-263139


323 ZONAL OFFICE-3 NEW DELHI NEW DELHI NEW DELHI NEW DELHI-100001


324 AGM(P&E) LHO NEW DELHI D BLOCK 11 PARLIAMENT STREET NEW DELHI NEW DELHI-110001


CIRCLE: HYDERABAD

325 A O WARANGAL J.P.N. ROAD, WARANGAL WARANGAL-506002


326 RBO 6 RAMCHANDRAPURAM AO NZB 5-26/2 BHEL "X" ROADS , RAMCHANDRAPURAM MEDAK DIST TELANGANA-500050


327 RBO 3 WARANGAL URBAN AO WRL I FLOOR J P N ROAD WARANGAL WARANGAL DIST TELANGANA-506001



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328 RBO 1 MAHBOOBNAGAR URBAN AO NAL 2ND FLOOR,APGVB BUILDING, METTUGADDA DIST:MAHBOOBNAGAR TELANGANA-509002


329 RBO I KUKATPALLY AO HYD BHAGYODAYA, BESIDE SECUNDERABAD HPO PATNY CIRCLE SECUNDERABAD-500003


330 RBO 2 CHARMINAR AO HYD II ND FLOOR, PRAJASAKTHI BHAVAN NEAR RTC KALYANAM BAGHLINGAMPALLY SECUNDERABAD-500020

Phone no- (40)2768 0022 Mobile- 7032175678 Email- [email protected]

331 RBO 3 NACHARAM AO HYD R B O, R-III, AU-I BESIDES HEAD POST OFFICE SECUNDERABAD-500003


332 RBO 4 MEDCHAL AO HYD R BO IV MEDCHAL "PRAJASAKHTI BUILDING NEAR RTC KALYANA MANDAPAM BAGH LINGAMPALL HYDERABAD-500020


333 RBO 3 NALGONDA AO NAL D.NO.6-2-251, YELISHALA COLONY, OPP MAR NALGONDA DISTRICT TELANGANA STATE-508001


334 RBO 1 NIZAMABAD AO NZB D NO.10-3-435,VARNI ROAD,SHIVAJINAGAR, NIZAMABAD DISTRICT TELANGANA STATE-503001


335 RBO 1 KARIMNAGAR AO WRL HNO:8-7-296/1, MANIKANTA COMPLEX, HANUMAN NAGAR , KARIMNAGAR DISTRICT TELANGANA STATE-505001


336 RBO 5 BANJARA HILLS AO HYD BHAGYODAYA BLG,PATNY CIR SECUNDERABAD HYDERABAD



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TELANGANA-500003

337 RBO 5 SECUNDERABAD AO SEC AO 1,BHAGYODAYA BLGS, PATNY CIR, SEC HYDERABAD TELANGANA-500003


338 RBO 2 KAMAREDDY AO NZB 1ST FLOOR, WEEKLY BAZAAR NEAR PLMS PETROL PUMP NIZAMABAD-503001


339 RBO 6 KHAMMAM AO NAL 6-3-23,GMR COMPLEX,,NST ROAD KHAMMAM TELANGANA-507002


340 RBO 3 ADILABAD AO NZB SHIVAJI CHOWK ADILABAD TELANGANA-504001


341 RBO 4 MANCHERIAL AO NZB H NO 12 907 2, FIRST FLOOR, REDDY COLON N H ROAD, MANCHERIAL ADILABAD DIST-504208


342 RBO 2 MAHABUBNAGAR RURAL AO NAL IST FLOOR, MAHABUBNAGAR MAIN BRANCH BLD NEAR CLOCK TOWER ,MAHABUBNAGAR TELANGANA-509001


343 RBO 4 WARANGAL RURAL AO WRL SBH BUILDING WARANGAL TELANGANA STATE-506002


344 RBO 5 KOTHAGUDEM AO NAL STATE BANK OF INDIA FIRST FLOOR, SBH KOTHAGUDEM MAIN BR KOTHAGUDEM, KHAMMAM DIST, AP-507101


345 RBO 1 MEHDIPATNAM AO SEC D NO 1-1-71/B BHAGYODAYA PATNY CIRCLE SECUNDERABAD-500003


346 RBO 2 DILSUKHNAGAR AO SEC REGION-2 STATE BANK OF INDIA

Phone no- (40)27883134 Mobile- 9949111198


IT-HR& C/2018/2019/476 dated :4/2/2019


ADJ HEAD POST OFFICE PATNY CIRCLE SECUNDERABAD 500003-500003


347 RBO 3 MADHAPUR AO SEC D NO 1-1-71/B BHAGYODAYA PATNY CIRCLE SECUNDERABAD-500003


348 RBO 4 HIMAYATHNAGAR AO SEC D.NO.1-1-71/B BHAGYODAYA, PATNY CIRCLE SECUNDERABAD-500003


349 RBO 2 GODAVARIKAHNI AO WRL STATE BANK OF INDIA FCI 'X' ROAD, NTPC, JYOTHINAGAR RAMAGUNDAM-505215


350 RBO 4 SURYAPETA AO SEC STATE BANK OF INDIA REGION-IV,H.NO:1-6-77, 1ST FLR, VT ROAD SURYAPET, NALGONDA DIST,-508213


351 RBO 5 SANGAREDDY AO NZB STATE BANK OF INDIA SANGAREDDY SANGAREDDY (TELANGANA)-503001


352 AO HYDERABAD PATNY CIR, BHAGYODAYA BUILDG,SECUNDERAB HYDERABAD TELANGANA-500003


353 A O SECUNDERABAD H NO 1-1-71/B, BHAGYODAYA BUILDING PATNY CIRCLE,SECUNDERABAD, TELANGANA STATE-500003


354 A O NIZAMABAD 1-13-405/C, III FLOOR, RUKMINI CHAMBERS VINAYAK NAGAR NIZAMABAD-503003


355 A O NALGONDA D.NO.6-2-1/17, 1ST FLOOR NEAR: CLOCK TOWER NALGONDA-508001


356 AGM(P&E) Phone no- (40)23466633


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LHO HYDERABAD LOCAL HEAD OFFICE, BANK STREET, KOTI HYDERABAD TELANGANA STATE-500095

Mobile- 9704111326 Email- [email protected]

CIRCLE: JAIPUR

357 RBO 1 JODHPUR AO E-4, SUVIDHA COMPLEX SHASTRI NAGAR JODHPUR RAJASTHAN-342002


358 RBO 1 UDAIPUR AO HITAWALA BUILDING,SWAROOP SAGAR ROAD UDAIPUR RAJASTHAN-313001


359 RBO-1 JAIPUR AO FIRST FLOOR , SBI SMS HIGHWAY CHOURA RASTA , JAIPUR RAJASTHAN-302003


360 RBO-1 KOTA AO A-3, INDUSTRIAL ESTATE KOTA RAJASTHAN-324007


361 RBO-3 JAIPUR AO SMS HIGHWAY CHOURA RASTA JAIPUR-302015


362 RBO-4 JAIPUR AO SMS HIGHWAY, CHOURA RASTA JAIPUR RAJASTHAN-302015


363 RBO-4 KOTA AO OPPOSITE COLLECTORATE AJMER AJMER-305001

Phone no- ()2744314 Mobile- 9549329900 Email- [email protected]

364 RBO-2 JAIPUR AO A-5 NEHRU PALACE TONK ROAD JAIPUR RAJASTHAN-302015


365 RBO-3 BIKANER AO GAGAN PATH JAWAHAR NAGAR SRIGANGANAGAR-335001


366 RBO-4 BIKANER AO SRI GANGANAGAR ROAD HANUMANGARH JUNCTION



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HANUMANGARH-335513

367 RBO-3 UDAIPUR AO SBI PREMISE REGIONAL BUSINESS OFFICE -3 CHITTORGARH-312001


368 RBO-3 JAIPUR (ALWAR) AO JASORIA APARTMENT CIRCULAR ROAD BHARATPUR-321001


369 RBO-5 JAIPUR AO DHOD PANCHAYAT SAMITI PARISHAR SIKAR RAJASTHAN-332001


370 RBO-1 JAIPUR (ALWAR) AO 255, NEB SUBHASH NAGAR ALWAR RAJASTHAN-301001


371 RBO-4 UDAIPUR AO 2ND FLOOR, DUMAS PRESIDENCY BASANT VIHAR BHILWARA-311001


372 RBO-4 JODHPUR AO SANWAL KOTE , NH NO.15, JAISALMER ROAD BARMER BARMER-344001


373 RBO 1 BIKANER AO GANGA NIWAS, PUBLIC PARK BIKANER BIKANER-334001


374 RBO 2 BIKANER AO GANGA NIWAS, PUBLIC PARK BIKANER BIKANER-334001


375 RBO 2 JODHPUR AO A-23, SHASTRI NAGAR JODHPUR JODHPUR-342006


376 RBO 3 JODHPUR AO A-23, SHASTRI NAGAR JODHPUR JODHPUR-342006


377 RBO-2 KOTA AO A-3, INDUSTRIAL ESTATE KOTA KOTA-324007


378 RBO-2 UDAIPUR AO Phone no- (294)2482593


IT-HR& C/2018/2019/476 dated :4/2/2019


1-E, MACHHALA MAGRA PATEL CIRCLE UDAIPUR-313001


379 RBO-3 KOTA AO COLLECTORATE PREMISES SAWAI MADHOPUR DISTT. SAWAI MADHOPUR-322001


380 RBO-6 BIKANER AO MAIN BRANCH PREMISES, NEAR LAL GHANTAGHAR CHURU-331001


381 RBO-4 JAIPUR (ALWAR) AO ABUSARIYA COMPLEX, OPPOSITE ROADWAYS BUS DEPOT JHUNJHUNU-333001


382 RBO-5 JODHPUR AO PLOT NO 85-86, KRISHAN SUNDARAM BASANT VIHAR PALI-306401


383 RBO-5 JAIPUR (ALWAR) AO PLOT NO. 14, PHED COLONY OPPOSITE GIRLS COLLEGE NAGAUR-341001


384 RBO-2 JAIPUR (ALWAR) AO 255, NEB, SUBHASH NAGAR ALWAR ALWAR-301001


385 RBO-5 UDAIPUR AO LIC BUILDING PATEL CIRCLE UDAIPUR-313001


386 RBO-5 BIKANER AO SRI GANGANAGAR ROAD HANUMANGARH JUNCTION HANUMANGARH-335513


387 AO-1 JAIPUR 5, NEHRU PLACE COMPLEX JAIPUR RAJASTHAN-302015


388 AO-2 JAIPUR (ALWAR) A-5, NEHRU PLACE, TONK ROAD, JAIPUR RAJASTHAN-302015


389 AO-3 BIKANER GANGA NIWAS, PUBLIC PARK

Phone no- (151)2223003 Mobile- 9414086860


IT-HR& C/2018/2019/476 dated :4/2/2019


BIKANER DISTT.BIKANER-334001


390 AO-4 UDAIPUR 1-E, MACCHALA MAGRA PATEL CIRCLE, DISTT.UDAIPUR-313001


391 AO-6 JODHPUR A-23,SHASTRI NAGAR JODHPUR DISTT.JODHPUR-342006


392 AO-5 KOTA B-33,INDUSTRIAL ESTATE KOTA RAJASTHAN-324007


393 THE AGM (P&E) LOCAL HEAD OFFICE JAIPUR TILAK MARG C-SCHEME, JAIPUR RAJASTHAN-302005


CIRCLE: KOLKATA

394 REGIONAL OFFICE GANGTOK REGION-IV, GANGTOK CINTURY BHAWAN GANGTOK, SIKKIM-737101


395 RBO-I KOLKATA RBO, JEEVANDEEP BUILDING 1 MIDDLETON STREET, 10TH FLOOR KOLKATA-700071


396 R B O KOLKATA 2 JEEVANDEEP BUILDING 1 MIDDLETON STREET KOLKATA-700071


397 REGIONAL BUSINESS OFFICE REG-3 KOLKATA JEEVAN DEEP BUILDING, 1, MIDDLETON STREET, KOLKATA, WEST BENGAL-700071


398 R B O - KOLKATA 4 SRIBRIDDHI BHAWAN, 3RD FLOOR 34, J.L. NEHRU ROAD KOLKATA-700071


399 REGIONAL BUSINESS OFFICE REG-V KOLKATA PADMAPUKUR (OPPOSITE PETROL PUMP),



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P.O- BARUIPUR, P.S - BARUIPUR, DIST : 24 PARGANAS (SOUTH), WEST BENGAL-700144

400 REGIONAL BUSINESS OFFICE SCE KOLKATA SRIBRIDDHI BHAWAN, 3RD FLOOR 34, J.L.NEHRU ROAD KOLKATA, WEST BENGAL-700071


401 RBO PORT BLAIR STATE BANK OF INDIA REGIONAL OFFICE ,RBO , PORT BLAIR MOHANPURA , SOUTH ANDAMAN-744101


402 REGIONAL BUSINESS OFFICE BERHAMPORE 15, SQUARE EAST ROAD, P.O.- BERHAMPORE, DIST : MURSHIDABAD, WEST BENGAL-742101

Phone no- (3482)277115/ 116 Mobile- 8001193051 Email- [email protected]

403 REGIONAL BUSINESS OFF. R-III BIDHANNAGAR STATE BANK OF INDIA 1/16 , V.I. P. ROAD, KOLKATA KOLKATA-700054


404 REGIONAL BUSINESS OFF. R-4 BIDHANANAGAR STATE BANK OF INDIA CIT SCHEME VIIM,1/16 VIPRD KOLKATA- 54-700054


405 REGIONAL BUSINESS OFFICE KRISHNAGAR 1ST FLOOR 5B D L ROY ROAD KRISHNAGAR DIST: NADIA STATE: WEST BENGAL-741101


406 RBO SCE BIDHANNAGAR STATE BANK OF INDIA 1/16 VIP ROAD ,KIT SCHEME,NO. VIIM. KOLKATA-700054


407 RBO REGION -I BURDWAN ADMINISTRATIVE OFFICE MUNICIPAL HAWKERS MARKET COMPLEX,



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COURT COMPOUND, BURDWAN, W B-713101

408 RBO REGION-II BURDWAN SANTINIKETAN ROAD CHITRA MORE,BOLPUR BOLPUR-731204


409 RBO REGION-III BURDWAN ADMINITRATIVE OFFICE SBI DURGAPUR MAIN BRANCH PREMISES D S P MAIN GATE DURGAPUR W.B-713203


410 R B O DURGAPUR MAIN GATE DURGAPUR DURGAPUR BRANCH PREMISES BURDWAN-713203


411 REGIONAL BUSINESS OFFICE MALDA RAMKRISHNA PALLY N H 34 DISTT- MALDA-732101


412 RBO REGION-II SILIGURI SKY STAR BUILDING, SEVOKE ROAD SILIGURI, DIST: DARJEELING, STATE: WEST BENGAL-734001


413 REGIONAL BUSINESS OFFICE R-3 SILIGURI SKY STAR BUILDING , SEVOKE ROAD SILIGURI DIST:DARJEELING , STATE:WEST BENGAL-734001


414 RBO 1 HOWRAH "SRIBRIDDHI BHABAN", 34, J.L.NEHRU ROAD 3RD FLOOR KOLKATA-700071


415 RBO II HOWRAH ROHORA PLAZA, MUNICIPAL BUS STAND, J. C GHOSH SARANI, P.O. CHINSURAH, DIST. HOOGHLY-712101


416 RBO KHARAGPUR R-III INDA, KHARAGPUR DIST. PASCHIM MIDNAPORE



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WEST BENGAL-721305

417 REGIONAL BUSINESS OFFICE TAMLUK ABASBARI P O TAMLUK SBI TAMLUK BRANCH PREMISES PURBA MEDINIPUR-721606


418 RBO BERHAMPUR REGION-VII 15 SQUARE EAST ROAD, POST:BERHAMPUR DIST:MURSHIDABAD (WEST BENGAL)-742101


419 REGIONAL BUSINESS OFFICE-V HOWRAH SRIBRIDDHI BHAVAN, 34 JL NEHRU ROAD SHIBPUR KOLKATA-700071


420 REGIONAL BUSINESS OFFICE R-VI KHARAGPUR LIC MORE, RABINDRANAGAR, MIDNAPORE DISTRICT: PASCHIM MEDINIPUR-721101


421 RBO- 5 BURDWAN MUNICIPAL HAWKERS' MARKET COURT COMPOUND BURDWAN-713101


422 RBO VI BURDWAN VIVEKANANDA SARANI WEST APCAR GARDEN ASANSOL,DIST:BURDWAN-713304


423 RBO RAIGANJ REGION-5 P.O. KARNAJORA KARNAJORA DIST:UTTAR DINAJPUR-733130


424 REGIONAL BUSINESS OFFICE 6 ZONAL OFFICE, BIDHANNAGAR 1/16 V.I.P. ROAD, 3RD FLOOR KOLKATA 700054-700054


425 REGIONAL BUSINESS OFFICE 5 R B O - 5, 24 - PGS (SOUTH) 34, J.L.NEHRU ROAD, KOLKATA SRIBRIDDHI BHAWAN, 3RD FLOOR-700071


426 REGIONAL BUSINESS OFFICE 6 STATE BANK OF INDIA, R B O - 6,



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COOCHBEHAR BRANCH, 1ST FLOOR, DIST - COOCHBEHAR-736101

427 ZONAL OFFICE HOWRAH SRIBRIDDHI BHAWAN, 4TH FLOOR 34, J. L. NEHRU ROAD KOLKATA - 700071-700071


428 ZONAL OFFICE KOLKATA 1, MIDDLETON STREET JEEVAN DEEP KOLKATTA-700071


429 ZONAL OFFICE BIDHAN NAGAR 1/16 VIP ROAD KOLKATA WEST BENGAL-700054


430 ZONAL OFFICE BURDWAN SUHATTA BUILDING , 1 ST FLOOR CITY CENTRE DURGAPUR-713216


431 ZO SILIGURI 3RD FLOOR SKY STAR BUILDING,SEVOK ROAD SILIGURI-734001


432 SOUTH 24 PARGANAS ZONE KOLKATA 4TH FLOOR, SRIBRIDDHI BHAWAN. 34, JAWAHARLAL NEHRU ROAD KOLKATA-700071


433 AGM (P&E) LHO KOLKATTA SAMRIDHI BHAWAN 1 STRAND ROAD KOLKATTA-700001


CIRCLE: LUCKNOW

434 REGIONAL BUSINESS OFFICE-I STATE BANL OF INDIA 148, CIVIL LINES, BAREILLY, OPP. D.M. COMPOUND, BAREILLY, UTTAR PRADESH-243001


435 REGIONAL BUSINESS OFFICE-II MORADABAD FIRST FLOOR, MAIN BRANCH CIVIL LINES,



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CIVIL LINES, MORADABAD-244001

436 RBO 3 SHAHJAHANPUR FIRST FLOOR TOWNHALL BRANCH SHAHJAHANPUR-242001


437 RBO 4 BAREILLY 148 , CIVI LINES BAREILLY BAREILLY-243001


438 R B O -I A O GKP SBI ADMINISTRATIVE OFFICE, RBO-I PRASHANT TOWER, TRANSPORT NAGAR GORAKHPUR-273001


439 R B O -II A O GKP SBI ADMINISTRATIVE OFFICE, RBO-I PRASHANT TOWER, TRANSPORT NAGAR GORAKHPUR-273016


440 R B O -III A O GKP SBI ADMINISTRATIVE OFFICE, RBO-III PRASHANT TOWER, TRANSPORT NAGAR GORAKHPUR-273016


441 R B O-IV PRASHANT TOWER TRANSPORT NAGAR GORAKHPUR-273016


442 REGION I ZONAL OFFICE KANPUR STATE BANK OF INDIA REGION-I , ADMINISTRATIVE OFFICE, KANPUR-208001


443 REGION II ZONAL OFFICE KANPUR STATE BANK OF INDIA REGION II,ADMINISTRATIVE OFFICE, KANPUR-208001


444 REGION III ZONAL OFFICE KANPUR STATE BANK OF INDIA REGION III



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KANPUR-208001

445 REGION IV STATE BANK OF INDIA R B O GWALIOR ROAD JHANSI-284001


446 REGION V ZONAL OFFICE KANPUR STATE BANK OF INDIA ADMINISTRATIVE OFFICE THE MALL, KANPUR-208001


447 REGIONAL BUSINESS OFFICE- I LUCKNOW REGIONAL BUSINESS OFFICE 24, HALWASIA BUILDING, M G MARG DISTT- LUCKNOW-226001


448 REGIONAL BUSINESS OFFICE-II LUCKNOW REGIONAL BUSINESS OFFICE PANTNAGAR,GONDA DISTT - GONDA-272001


449 REGIONAL BUSINESS OFFICE-III LUCKNOW REGIONAL BUSINESS OFFICE 24,HALWASIA BUILDING, M G ROAD DISTT- LUCKNOW-226001


450 REGIONAL BUSINESS OFFICE-IV FAIZABAD REGIONAL BUSINESS OFFICE CIVIL LINES FAIZABAD-224001

Phone no- (5278)222407, 408 Mobile- 9415013316 Email- [email protected]

451 REGIONAL BUSINESS OFFICE-V LUCKNOW REGIONAL BUSINESS OFFICE 32, P C F BUILDING 2ND FLOOR STATION ROAD , CHARBAGH LUCKNOW-226001


452 REGIONAL BUSINESS OFFICE-I OPPOSITE KATCHERY CANTT., VARANASI VARANASI-221002


453 REGIONAL BUSINESS OFFICE-II OPPOSITE KATCHERY CANTT., VARANASI VARANASI-221002


454 REGIONAL BUSINESS OFFICE-IIi OPPOSITE KATCHERY

Phone no- (542)2501751,359 Mobile- 9415222303


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CANTT., VARANASI VARANASI-221002


455 REGIONAL BUSINESS OFFICE-IV 12/22, NEW KATRA, NEAR CARPENTARY SCHOO ALLAHABAD ALLAHABAD-211002


456 REGIONAL BUSINESS OFFICE - V BIJNORE KIRATPUR, NAZIBABAD ROAD, BIJNORE DIST : BIJNORE.-246701


457 REGIONAL BUSINESS OFFICE R-III ALLAHABAD 12/22 , NEW KATRA OPPOSITE CARPENTARY SCHOOL ALLAHABAD-211002


458 REGIONAL BUSINESS OFFICE RAE BARELI MERA MAAN GUEST HOUSE NEAR HOTEL SARAS SULTANPUR ROAD , RAE BARELI-229001


459 REGIONAL BUSINESS OFFICE - V BASTI DULARI VATIKA, BAREBAN BASTI.-272001


460 REGIONAL BUSINESS OFFICE - IV AZAMGARH AZAMGARH LUCKNOW .-276001


461 REGIONAL BUSINESS OFFICE- VI FARRUKHABAD NEAR AXIS BANK THANDI SARAK FARRUKHABAD-209625


462 REGIONAL BUSINESS OFFICE - II ALLAHABAD C/O ADMINISTRATIVE OFFICE,ALLAHABAD 32/18 ,SARDAR PATEL MARG,CIVIL LINES ALLAHABAD-211003


463 REGIONAL BUSINESS OFFICE - V VARANASI

Phone no- (542)2504562 Mobile- 8795830005


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ADMINISTRATIVE OFFICE, VARANASI .-221002


464 RBO-5 ALLAHABAD 10-C, KUTCHERY ROAD ALLAHABAD ALLAHABAD-211002


465 RBO-6 BAREILLY NEAR AKASHVANI KENDRA NAWAB GATE RAMPUR-244901


466 RBO-6 LUCKNOW ADMINISTRATIVE OFFICE 24, HALWASIYA MARKET M G ROAD,HAJRATGAN LUCKNOW, UTTAR PRADESH-226001


467 REGIONAL BUSINESS OFFICE-6 GORAKHPUR ADMINISTRATIVE OFFICE PRASHANK TOWER, TRANSPORT NAGAR GORAKHPUR-273016


468 RBO- 6 VARANASI SBI ZONAL OFFICE BUILDING OPPOSITE KUTCHAHARY DISTT- VARANASI, UTTAR PRADESH-221002


469 RBO VII LUCKNOW 11-HABIBULLAH ESTATE HAZRATGANJ LUCKNOW-226016


470 ZO VARANASI OPPOSITE KACHAHARI VARANASI VARANASI-221001


471 ZONAL OFFICE BAREILLY 148, CIVIL LINES BAREILLY UTTAR PRADESH-243001


472 ZO KANPUR MALL ROAD CIVIL LINES KANPUR-208001


473 ZO LUCKNOW 1ST FLOOR, 01 HABIBULLAH ESTATE HAZRATGANJ, LUCKNOW



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UTTAR PRADESH-226001

474 ZO GORAKHPUR TOWN HALL GORAKHPUR UTTAR PRADESH-273001


475 ADMINISTRATIVE OFFICE ALLAHABAD. STATE BANK OF INDIA 32/18,SARDAR PATEL MARG,CIVIL LINE ,ALLAHABAD.-211003


476 AGM (P&E) LHO LUCKNOW MOTI MAHAL MARG HAZRATGANJ LUCKNOW-226001


CIRCLE: MUMBAI

477 RBO I NASIK CITY P-24, SATPUR INDUSTRIAL AREA OPP. SAKAL PRESS, MIDC SATPUR, NASIK DISTT. NASIK-422007


478 RBO-II SATARA REGIONAL BUSINESS OFFICE GAJANAN PLAZA , NEAR PUSHKAR MANGAL KARYALAYA ,SATARA.DIST: SATARA-415001


479 RBO I KOLHAPUR AYODHYA TOWER, SECOND FLOOR, DHABHOLKAR CORNER,KOLHAPU KOLHAPUR-416003


480 RBO -IV BULDANA SBI, SAMRUDDHI APT, GROUND FLOOR, GOVT HOSPITAL ROAD DIST BULDANA-443001

Phone no- (7262)248411,-412 Mobile- 9423565639 Email- [email protected]

481 RBO IV YAVATMAL POBARU HOUSE, DHAMANGAON ROAD STATE BANK CHOWK YAVATMAL-445001


482 RBO-I AMRAVATI NEAR SBI CAMP BRANCH OLD BYE-PASS ROAD CAMP



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AMRAVATI-444602

483 RBO-IV JALGAON AKASHWANI CHOUK ABOVE KOCHAR HOSPITAL JALGAON-425001


484 RBO-III AKOLA SBI MAIN BRANCH CAMPUS TOWER CHOWK AKOLA AKOLA-444101


485 RBO -I PUNE RURAL ADMINISTRATIVE OFFICE 386/2 SHARDA CHAMBERS,7 TH FLOOR SHANKARSHETH ROAD , PUNE-411037


486 RBO-II AHMEDNAGAR REGIONAL BUSINESS OFFICE C/O SBI MIDC AREA BRANCH AHMEDNAGAR DIST: AHMEDNAGAR-414111


487 RBO-II PUNE CITY II 386/2 SHARDA CHAMBERS 4 TH FLOOR SHANKAR SHETH ROAD PUNE-411037


488 RBO-I PANAJI STATE BANK OF INDIA PANAJI ADMINISTRATIVE OFFICE MAHATMA GANDHI ROAD ST.INEZ PANAJI GOA-403001


489 RBO-II PANAJI STATE BANK OF INDIA , PANAJI ADMINISTRATIVE OFFICE, MAHATMA GANDHI ROAD,ST.INEZ. PANAJI-GOA-403001


490 RBO-I NAGPUR CITY STATE BANK OF INDIA, ADMINISTRATIV OFFI S V PATEL MARG , NAGPUR-440001


491 RBO-III NAGPUR STATE BANK OF INDIA , RBO III ADMINISTRATIVE OFFICE SARDAR PATEL MARG , NAGPUR-440001



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492 RBO-III BEED HINA HEIGHTS JALNA ROAD BEED-431122


493 RBO IV NANDED SHIVAJI NAGAR,NANDED NANDED NANDED-431602


494 RBO-I AURANGABAD STATE BANK OF INDIA PLOT NO. 79, TOWN CENTRE N-5, CIDCO, AURANGABAD-431003


495 RBO-I PUNE CITY I ZONAL OFFICE 386/2 SHARDA CHAMBERS 4TH FLOOR SHANKARSHETH ROAD PUNE-411037


496 RBO-III SOLAPUR SOLAPUR ( BALIVES) BRANCH 1ST FLOOR P B NO 6 SOLAPUR DISTT SOLAPUR-413002


497 RBO II NASIK RURAL P-24, SATPUR INDUSTRIAL AREA OPP: SAKAL PRESS, MIDC SATPUR, NASIK DIST: NASIK-422007


498 RBO IV WARDHA S B I ADMINISTRATIVE OFFICE S V PATEL MARG NAGPUR-440001


499 REGIONAL BUSINESS OFFICE- II CHANDRAPUR S B I , RBO-II CHANDRAPUR VIJEET COMPLEX, CHANDRAPUR, NAGPUR ROAD CHANDRAPUR-442401


500 RBO III DHULE ISHKRUPA , OPP ZILLA PARISHAD DHULE DHULE-424001


501 RBO-III RATNAGIRI SHOP NO 1&2 GROUND FLOOR



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KOHINOOR PARADISE, AROGYA MANDIR RATNAGIRI ( MAHARASHTRA)-415639

502 REGIONAL BUSINESS OFFICE LATUR LEAD BANK OFFICE, NEW ADARSHA COLONY AT & PO LATUR DISTT- LATUR MAHARASHTRA-413531


503 RBO PARBHANI 1ST FLOOR, STADIUM BRANCH,JAWAHARLAL NEHRU ROAD,OPP. STADIUM PARBHANI-431401


504 REGIONAL BUSINESS OFFICE OSMANABAD RBO, 1ST FLOOR, SBI CHANDRA NAGAR BRANC NEAR SHAHU COLLEGE CHANDRANAGAR, NEAR SHAHU COLLEGE, LATUR-413512


505 RBO JALNA PLOT NO 1, TOWN CENTRE CIDCO AURANGABAD-431003


506 ZONAL OFFICE (NAGPUR - I) ZONAL OFFICE NAGPUR MAHARASHTRA-440001

Phone no- (712)0712-3317102 Mobile- 9960552339 Email-

507 ZO PUNE 386/2 SHANKARSHETH RD, 3RD FLOOR SHARDA CHAMBERS, NR SEVEN LOVES CHOWK PUNE-411037


508 ZO AURANGABAD PLOT NO 79, N-5 CIDCO AURANGABAD-431003


509 OAD ZONAL OFFICE PANAJI M.G. ROAD, P.B. NO. 12, STATE BANK BHAV ST. INEZ, PANAJI, GOA. GOA.-403001


510 ZONAL OFFICE (PUNE II) Phone no- ()020-26404705 Mobile- 9923201179


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ADMINISTRATIVE OFFICE SHARDA CHAMBERS 7TH FLOOR, SHANKAR SHETH ROAD, PUNE-411037


511 NAGPUR-II ZONE ADMINISTRATIVE OFFICE S V PATEL MARG, NAGPUR-440001

Phone no- (712) Mobile- 0 Email-

512 ADMINISTRATIVE OFFICE NASIK C/8/1, NICE AREA "A" ROAD MIDC, SATPUR NASHIK-422007


513 ZONAL OFFICE AURANGABAD II PLOT NO 1 TOWN CENTRE CIDCO AURANGABAD-431001


514 AGM (P&E) MUMBAI LOCAL HEAD OFFICE SYNERGY, BANDRA KURLA COMPLEX BANDRA ( EAST ) MUMBAI, MAHARASHTRA-400051


CIRCLE: MUMBAI METRO A & BU

515 RBO-II SANPADA STATE BANK OF INDIA, E/202 , 2ND FLOOR SANPADA RLY STATION COMPLEX NAVI MUMBAI-400705


516 RBO-II JUHU MUMBAI SNEHAL CHAMBERS TELLIGALLI ANDHERI EAST MUMBAI-400049


517 RBO I WORLI MUMBAI MADHULI BUILDING, 1ST FLOOR, H/2,SHIVSAGAR ESTATE , WORLI MUMBAI-400018


518 RBO1 GIRGAON MADHULI BLDG 2ND FLR H/2 SHIVSAGAR EST DR A.B RD WORLI MUMBAI-400001


519 RBO I THANE 22ND FLOOR, PLOT NO B-35, WAGLE CIRCLE



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ROAD NO 22, WAGLE IND EST, THANE WEST THANE-400601

520 RBO 1 GHATKOPAR STATE BANK OF INDIA , MADHULI BUILDING 2ND FLOOR , H/2 , SHIVSAGAR ESTATE DR.ANNIE BESANT ROAD , WORLI , MUMBAI-400018


521 RBOII THANE WESTERN STATE BANK OF INDIA , JOEL SMRUTI MANDLI TALAO RD,OPP NAGAR BHAVAN BHAYANDER WEST-401101


522 RBO II PEN AASTHA SPECIALITY HEALTH CARE BUILDING II/805 PEN-DHARAMTAR ROAD, OPP; L.I.C. OFFICE PEN ( MAHARASHTRA)-402107


523 RBO III BORIVALI LIC JEEVAN SEVA ANNEXE,4TH FLOOR 94, S.V.ROAD, SANTACRUZ WES MUMBAI-400054


524 RBO SION SION B 603 -604,COMMERCIAL -I, KOHINOOR CITY MALL,6TH FLOOR, KIROL ROAD,OFF.LBS MARG, KURLA WEST-400070


525 ZONAL OFFICE MUMBAI 1ST FLOOR, ATLANTA BUILDING JAMANALAL BAJAJ RD NARIMAN POINT, MUMBAI-400018


526 THANE ZONE WAGLE IND ESTATE, PLOT NO.B-35 SBI BLDG, 1ST FLR, WAGLE C THANE-400604


527 MUMBAI (CENTRAL- NAVI MUMBAI) ZONE-III 5TH FLOOR, PREMISES NO.T 651 & T 751

Phone no- ()02227524303 Mobile- 9987776874 Email-


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ITC BELAPUR, TOWER II BELAPUR RAILWAY STATION COMPLEX NAVI MUMBAI-400614

528 ZONAL OFFICE MUMBAI (WORLI- JUHU) 1ST FLOOR, MADHULI BLDG. ; A B ROAD, SHIVSAGAR ESTATE, WORLI MUMBAI-400018


529 AGM (P&E) MUMBAI METRO A - BU SYNERGY C 6 , G BLOCK BANDRA KURLA COMPLEX , BANDRA (EAST) MUMBAI, MAHARASHTRA-400051


CIRCLE: NORTH-EAST

530 REGIONAL OFFICE DIBRUGARH T R PHUKAN ROAD CHOWKIDINGHEE DIBRUGARH-785001


531 REGIONAL OFFICE R-IV SILCHAR AMBICAPATTY P.O. SILCHAR DIST: CACHAR, ASSAM-788004


532 REGIONAL OFFICE R-IV AGARTALA BIJOY KUMAR CHOWMUHANI P.O.AGARTALA TRIPURA-799001


533 SBI RO DIMAPUR SBI, REGIONAL OFFICE NAGA SHOPPING ARC DIMAPUR-797112


534 REGIONAL OFFICE ITANAGAR VIP ROAD BANK TINALI ITANAGAR-785001


535 REGIONAL OFFICE TURA CHANDMARI TURA MEGHALAYA-785001


536 REGIONAL OFFICE AIZAWL BABUTLANG, AIZAWL AIZAWL MIZORAM-796001



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537 REGIONAL BUSINESS OFFICE R-I GUWAHATI P.O. BHANGAGARH GUWAHATI ASSAM-781005


538 RBO 2 GUWAHATI OPPOSITE MAYAPURI CENEMA HALL MAIN ROAD 3RD FLOOR SBI BUILDING PO BONGAIGAON, ASSAM-783385


539 REGIONAL BUSINESS OFFICE R-3 ECHO-GAS CHAMBER U. R. ROAD, NAGAON NAGAON, ASSAM-782001


540 RBO 5 GUWAHATI SWAGATA SQUARE , SIXTH FLOOR , G.S. ROAD, GUWAHATI ASSAM-781005


541 REGIONAL BUSINESS OFFICE SHILONG STATE BANK 0F INDIA P.O DHANKHETI SHILONG DIST EAST KHASI HILLS, MEGHALAYA-793001


542 RBO IMPHAL BAWRI MANSION DHANKHETI SHILLONG-793001


543 REGIONAL BUSINESS OFFICE jorhat STATE BANK OF INDIA M.G.ROAD, NA-ALI, JORHAT ASSAM-785001


544 RBO TEZPUR 2 ND FLOOR SBI MISSION CHARIALI BLG P.O. KETAKIBARI TEZPUR-784154


545 REGIONAL BUSINESS OFFICE MOKOKCHUNG ARKONG WARD I M ROAD MOKOKCHUNG NAGALAND-798601


546 RBO SHILLONG (RURAL) Phone no- (364)2223123 Mobile- 8011866701


IT-HR& C/2018/2019/476 dated :4/2/2019


SBI REGIONAL BUSINESS OFFICE SHILLONG RURAL KL COMPLEX DEMSEINIONG SHILLONG-793011


547 RBO TINSUKIA 2ND FLOOR SBI TINSUKIA BUILDING NEAR ASTC, TSK-786125


548 RBO AGARTALATRIPURA)-RURAL BIJOY KUMAR CHOWMUHANI KHRISHNANAGAR P.O.AGARTALA,DISTT:WEST TRIPURA,TRIPURA-799001


549 ZONAL OFFICE SHILLONG BAWRI MANSIONS DHANKHETI SHILLONG-793001


550 ZONAL OFFICE GUWAHATI 6TH FLOOR SWAGOTA SQUARE ABC POINT BHANGAGARH GUWAHATI-781005


551 A O DIBRUGARH STATE BANK OF INDIA A.O.DIBRUGARH GOPAL GOSHALA CHIRING CHAPORI T R PHUKAN ROAD-786001


552 ZONAL OFFICE JORHAT (SOUTH) STATE BANK OF INDIA ADMINISTRATIVE OFFICE M G ROAD (OPP BIDYUT BHAVAN)-785001


553 ADMINISTRATIVE OFFICE SILCHAR AMBAR BUILDING UKILPATTY PO SILCHAR DIST. CACHAR-788001


554 AGM (P&E) LHO GUWAHATI G S ROAD, OPP ASSAM SACHIVALAYA GUWAHATI ASSAM-781006



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CIRCLE: PATNA

555 RBO-1 PATNA EAST ADMINISTRATIVE OFFICE J C ROAD, PATNA PATNA-800001


556 RBO-2 PATNA CENTRAL ADMINISTRATIVE OFFICE, J C ROAD, PATNA PATNA-800001


557 R B O BEGUSARAI G S MOTORS BUILDING, HARHAR MAHADEV CHO BEGUSARAI BEGUSARAI-851101


558 R B O REGION V ARA PATNA HARKHEN KUMAR JAIN TRUST BUILDING HARI JEE KA HATA , ARA DIST-BHOJPUR (BIHAR)-802301


559 RBO MUZAFFARPUR PODDAR COMPLEX CLUB ROAD , MUZAFFARPUR BIHAR-842002


560 REGIONAL BUSINESS OFFICE MOTIHARI 1ST FLOOR OF MOTIHARI BAZAR BRANCH PO - MOTIHARI EAST CHAMPARAN-845401


561 REGIONAL BUSINESS OFFICE CHAPRA DAK BUNGLOW ROAD RAJENDRA STADIUM, CHAPRA SARAN-841301


562 R B O BETTIAH STATE BANK OF INDIA REGIONAL BUSINESS OFFICE UJJAIN TOLA, BETTIAH-845438


563 RBO-I PURNEA STATE BANK OF INDIA,ADMINISTRATIVE OFFI KALABHAVAN ROAD , PURNEA POST & DIST: PURNEA-854301


564 REGIONAL BUSINESS OFFICE SAHARSA STATE BANK OF INDIA, COURT CAMPUS, SAHARSA



IT-HR& C/2018/2019/476 dated :4/2/2019


SAHARSA-852201

565 RBO REGION-III PURNEA STATE BANK OF INDIA REGION-III,ADMINISTRATIVE OFFICE KALA BHAWAN ROAD ,PURNEA-854301


566 RBO RANCHI SBI ADMINISTRATIVE OFFICE COURT COMPOUND RANCHI-834001


567 R B O BOKARO PLOT NO. A1 TO A8 , CITY CENTRE SECTOR -4 , BOKARO STEEL CITY DIST : BOKARO-827004


568 RBO DALTONGANJ COURT COMPOUND DALTONGANJ PALAMAU-822101


569 RBO HAZARIBAG RAVINDRA PATH NH33 RANCHI PATNA ROAD STATE BANK BUILDING HAZARIBAG-825301


570 REGIONAL BUSINESS OFFICE BHAGALPUR BHOWESH BHAWAN KHANJARPUR BHAGALPUR-812001


571 RBO PAKUR RAJ APARA, KALI MANDIR ROAD PAKUR PAKUR-816107


572 RBO DUMKA DUMKA MAIN BRANCH, COURT COMPOUND DUMKA JHARKHAND-814101


573 RBO GODDA LOTUS PALACE , BLOCK ROAD GODDA GODDA JHARKHAND-814133


574 REGIONAL BUSINESS OFFICE GAYA



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GAYA MAIN BRANCH BUILDING 3RD FLOOR GAYA GAYA-823001

575 REGIONAL BUSINESS OFFICE DEOGHAR STATE BANK OF INDIA, REGIONAL BUSINESS OFFICE, SBLC CAMPUS BARMASIA,CIRCULAR ROAD,DEOGHAR,JHARKHAN-814112


576 RBO JAMSHEDPUR TEE KAY COMPLEX TIN PLATE CHOWK , GOLMURI JAMSHEDPUR-831003


577 RBO DARBHANGA DARBHANGA BRANCH CAMPUS , 2 ND FLOOR PO:LAHERIASARI DIST:DARBHANGA-846001


578 RBO-4 SASARAM 1ST FLOOR OF SBI GAURAKSHANI BRANCH MAHABIRSTHAN SASARAM DISTT- ROHTAS-821115


579 REGIONAL BUSINESS OFFICE MUNGER CAMP BHAGALPUR BHAWESH BAWAN CHOTI KHANJERPUR, BHAGALPUR-812002


580 RBO-2 RANCHI RURAL RANCHI S B I ADMINISTRATIVE BUILDING,5TH FLOOR COURT COMPOUND RANCHI JHARKHAND-834001


581 REGIONAL BUSINESS OFFICE DHANBAD RAJSHILA APARTMENT BARTAND DHANBAD-826001


582 R B O SAMASTIPUR ADMINISTRATIVE OFFICE PODDAR COMPLEX, PO-RAMNA CLUB ROAD, MUZAFFARPUR-842002



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583 REGIONAL BUSINESS OFFICE MADHUBANI 1ST FLOOR,ABOVE SBI ADB MADHUBANI BRANC OPP.: SURI HIGH SCHOOL, AT+PO :MADHUBAN DISTT. : MADHUBANI-847211


584 REGIONAL BUSINESS OFFICE GIRIDH S B I REGIONAL BUSINESS OFFICE DOCTOR'S LANE, MAKATPUR GIRIDH-815301


585 R B O CHAIBASA 3RD FLOOR TEE KAY COMPLEX TIN PLATE CHOWK GOLMURI JAMSHEDPUR-831003


586 RBO 03 PATNA WEST 5TH FLOOR, SBI BUILDING JUDGES COURT ROAD PATNA-800001


587 REGIONAL BUSINESS OFFICE NALANDA 2ND FLOOR, STATE BANK OF INDIA BIHARSARIF BRANCH NAISARAI, BIHARSARIF BIHARSARIF-803101


588 RBO SIWAN SIWAN AT-SHRINAGAR SIWAN, BIHAR-841226


589 RBO MADHEPURA STATE BANK BHAWAN NEAR MADHEPURA RAILWAY STATION MADHEPURA, BIHAR-852113


590 OAD ZONAL OFFICE RANCHI COURT COMPOUND,KUTCHERY CHOWK,RANCHI PO-RANCHI DIST-RANCHI JHARKHAND-834001


591 ZONAL OFFICE PATNA JUDGES COURT ROAD PATNA DIST PATNA BIHAR-800001


592 ZO MUZAFFARPUR Phone no- (6210)2284714 Mobile- 9771455800


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OFFICE ADMINISTRATION,ZONAL OFFICE PODDAR COMPLEX,CLUB ROAD,MITHANPURA MUZAFFARPUR ,BIHAR-842002


593 ZO BHAGALPUR BHOWESH BHAWAN CHHOTI KHANJARPUR BHAGALPUR-812001


594 ZONAL OFFICE PURNEA KALA BHAWAN ROAD PURNEA BIHAR-854301


595 ADMINISTRATIVE OFFICE DHANBAD BANK MORE PO- DHANBAD DHANBAD-826001


596 ADMINISTRATIVE OFFICE 1 ST FLOOR , SBLC CAMPUS, BARMASIA CIRCULAR ROAD DEOGHAR-814112


597 AGM (P&E) LHO PATNA PATNA PATNA PATNA-800001


CIRCLE: THIRUVANANTHAPURAM

598 RBO 1 THIRUVANANTHAPURAM LMS COMPOUND VIKAS BHAVAN POST THIRUVANAANTHAPURAM-695033


599 RBO 1 KOLLAM RAVI'S ARCADE NEAR IRON BRIDGE KOLLAM-691013


600 RBO 4 ALAPPUZHA BEACH ROAD ALLEPPEY KERALA-688012


601 RBO 1 KOTTAYAM STATE BANK OF INDIA, RBO 1 POLACHIRAKKAL CHAMBERS, COLLECTORATE-PO KOTTYAM-686002

Phone no- (481)2569586 Mobile- 9447778704 Email- rm3rbo.ktm


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602 RBO 1 ERNAKULAM STATE BANK OF INDIA, LHO ANNEXE II SHANMUGHAM ROAD ERNAKULAM-682031


603 RBO 2 ERNAKULAM STATE BANK OF INDIA R.B.O. ERNAKUALM SUBURBN LHO ANNEX BUILDING SHANMUGHAM ROAD-682031


604 RBO 1 THRISSUR BHARATHAKSHEMAM BUILDING ST. THOMAS COLLEGE ROAD, EAST FORT THRISSUR-680005


605 RBO 4 PALAKKAD DOOR NO: 11/919-2, 1ST FLOOR, OPP. ROBINSON MEMORIAL CSI, ROBINSON ROAD, PALAKKAD-678014


606 RBO 1 KOZHIKODE STATE BANK OF INDIA SOUTHERN TRASE TOWER, PUSHPA ROAD FRANCIS ROAD, CALICUT-673002


607 RBO 5 KANNUR KAILAS COMMERCIAL COMPLEX, 2ND FLOOR, S N PARK ROAD, KANNUR-670001


608 RBO 4 MALAPPURAM 2ND FLOOR, SOUTHERN TRADE TOWER PUSHPA JUNCTION, FRANCIS ROAD, CALICUT CALICUT DISTRICT, KERALA-673002


609 RBO 4 MUVATTUPUZHA ADMINISTRATIVE OFFICE, 8TH FLOOR ERNAKULAM KOCHI-682031


610 RBO 5 SHORANUR PARAKKAL BUILDING IIND FLOOR, MAIN ROAD SHORANUR-679121


611 RBO 2 THIRUVANANTHAPURAM Phone no- (471)8330012400


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KSHB BUILDING SANTHI NAGAR THIRUVANANTHAPURMA-695001


612 RBO 3 THIRUVANANTHAPURAM FOURTH FOLLOR, KSHB BUILDINGS SANTHI NAGAR, THIRUVANANTHAPURAM THIRUVANANTHAPURAM-695001


613 RBO 4 THIRUVANANTHAPURAM 5TH FLOOR, KSHB BUILDING, SANTHI NAGAR THIRUVANANTHAPURAM-695001


614 RBO 2 KOLLAM SECOND FLOOR, ARPAN TOWER PRATHIBHA JN, KADAPPAKADA KOLLAM-691008


615 RBO 4 PATHANAMTHITTA KIDARATHIL CHRIS TOWERS COLLEGE ROAD STADIUM JN PATHANAMTHITTA-689645


616 RBO 3 THIRUVALLA ENNIKATTIL BUILDINGS M C ROAD, THIRUVALLA PATHANAMTHITTA-689101


617 RBO 2 KOTTAYAM SECOND FLOOR, POLACHIRAKKAL CHAMBER PB NO. 1115, OPPOSITE COLLECTORATE KOTTAYAM-686002


618 RBO 3 KOTTAYAM SECOND FLOOR, POLACHIRAKKAL CHAMBER PB NO: 1115, OPPOSITE COLLECTORATE KOTTAYAM-686002


619 RBO 5 ALAPPUZHA PADMA BHAVAN BUILDING OPP. KSRTC BUS STN. MAVELIKKARA-690101


620 RBO 3 ERNAKULAM ADMINISTRATIVE OFFICE 5TH FLOOR

Phone no- (484)9447778723 Mobile- 9446089997


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SHANMUGHAM ROAD ERNAKULAM, KOCHI-682031


621 RBO 5 THODUPUZHA PALAKKATTU BUILDING MANGATTUKAVALA THODUPUZHA, IDUKKI-685585


622 RBO 2 THRISSUR THIRD FLOOR, GEETHANJALI PARAMEKKAVU DEVASWOM BUILDING THRISSUR-680001


623 RBO 3 THRISSUR FOURTH FLOOR, SUN TOWERS EAST FORT, JUBILEE MISSION P O THRISSUR-680005


624 RBO 3 KOZHIKODE II ND FLOOR, JUBILEE BHAVAN MINI BYPASS ROAD, ERANHIPALAM KOZHIKODE-673006


625 RBO 2 KOZHIKODE IIND FLOOR, JUBILEE BHAVAN MINI BYPASS ROAD, ERNHIPALAM KOZHIKODE-673006


626 RBO 6 KANNUR IIIRD FLOOR, KVR TOWER KANNUR KANNUR-670002


627 AO THIRUVANANTHAPURAM SANGAMAM BUILDING OPP. A K G CENTRE THIRUVANANTHAPURAM, KERALA-695033


628 AO ERNAKUALM ZONAL OFFICE, POST BOX 2597 ZONAL OFFICE, POST BOX 2597 SHANMUGAM ROAD, ERNAKULAM KOCHI-682031


629 AO KOZHIKODE 1ST FLOOR STATE BANK BUILDING BANK ROAD MANANCHIRA CALICUT DISTRICT KERALA-673001


630 AO THRISSUR Phone no- (487)2327092 Mobile- 8547858803


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2 ND FLOOR, WEST PALLITHAMAM BUILDING SREE VADAKKUMNATHAN SHOPPING COMPLEX KARUNAKARAN NAMBIAR ROAD, THRISSUR-680020


631 AO KOLLAM ARPAN TOWERS PRATHIBHA JUNCTION KADAPPAKADA KOLLAM-691008


632 AO KOTTAYAM KOTTAYAM KOTTAYAM KOTTAYAM-686002


633 LHO THIRUVANANTHAPURAM ROTARY JUNCTION POOJAPPURA THIRUVANANTHAPURAM-695012


CORPORATE CENTRE ESTABLISHMENTS

634 STATE BANK INSTITUTE OF CONSUMER BANKING 6-3-1188 BEGUMPET ROAD HYDERABAD-500016


635 STATE BANK INST OF RURAL DEVELOPMENT POST BOX NO.2 LINGAMPALLY HYDERABAD-5000019


636 STATE BANK ACADEMY PLOT 77 SECTOR 18 GURGAON-122015


637 SBIICM HYDERABAD SBIICM, HYDERABAD 8-2-695, BANK SANCHAR BHAWAN, ROAD NO 1 BANJARA HILLS, HYDERABAD AP-500034


638 STATE BANK FOUNDATION INSTI TUTE CHETANA INDORE PLOT NO 8-9 SCHEME NO78, VIJAY NAGAR INDORE-452010


639 STATE BANK INSTITUTE OF LEADERSHIP

Phone no- (33)29861217 Mobile- 8800057388


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PLOT NO II F/2, STREET NO 329 ACTION AREA II NEWTOWN, RAJARHAT KOLKATA, WEST BENGAL-700156

Email-

640 State State Bank Bhavan, Corporate Centre, Mumbai - 400001

Direct Tel.No.: 022-22740930, 22740954 Email id :[email protected]

641 State Bank Global IT Centre, Sec-11, CBD Belapur, Navi Mumbai - 400617

Direct Tel.No.: 022-27523706 Email id :[email protected]

642 Inspection & Management Audit Department State Bank of India, Corporate Centre State Bank Nireekshan Bhavan Lingampally Post, Hyderabad-500 019


643 Central Accounts Office, State Bank of India, Kankaria Centre, 2/1,Russel Street, KOLKATA



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ANNEXURE-H

Format for Submission of Client References

(To be submitted on client’s letter head)

To whosoever it may concern

Particulars Details

Client Information

Client Name

Client address

Name of the contact person and designation

Phone number of the contact person

E-mail address of the contact person

Product(s) ordered Disposal of e-Waste

Vendor Name

Level of satisfaction with respect to services (please tick the applicable option)

Poor / Average / Good

Services were provided in the region (please tick all the applicable options)

East / West / North / South / North East

Feedback on promptness to pick up e-Waste from work area

<7days/ 7-15 days/ > 15 days

Feedback on promptness to provide degaussing Certificate

<20 days/ 20-30 days/ 30 days

Whether the vendor does on-site degaussing Yes/ No

Yours faithfully, Name and signature of authorised official

For and on behalf of --- (client name).


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ANNEXURE-I

FORMAT FOR EMD BANK GUARANTEE

(Note: This guarantee will require stamp duty as applicable in the State where it is executed and shall be signed by the official(s) whose signature and authority shall be verified)

To: ------------------- -------------------

Dear Sir,

EMD BANK GUARANTEE FOR DISPOSAL OF E-WASTE AS ARE SET OUT IN THE SBI RFP NO.SBI:xx:xx DATED WHEREAS State Bank of India (SBI), having its Corporate Office at Nariman Point, Mumbai, and Regional offices at other State capital cities in India has invited Request for Proposal for supply, installation, testing and commissioning of ……………………………….to State Bank of India and such services as are set out in the State Bank of India, Request for Proposal SBI:xx:xx dated

2. It is one of the terms of said Request for Proposal that the Applicant shall furnish a Bank Guarantee for a sum of Rs. __________/-(Rupees ___________________Only) as Earnest Money Deposit.

3. M/s. ________________________, (hereinafter called as Applicant, who are our

constituents intends to submit their Bid for the said work and have requested us to furnish guarantee in respect of the said sum of Rs. __________/-(Rupees _____________________ Only)

4. NOW THIS GUARANTEE WITNESSETH THAT

We _____________________________ (Bank) do hereby agree with and undertake to the State Bank of India, their Successors, assigns that in the event of the SBI coming to the conclusion that the Applicant has not performed their obligations under the said conditions of the RFP or have committed a breach thereof, which conclusion shall be binding on us as well as the said Applicant, we shall on demand by the SBI, pay without demur to the SBI, a sum of Rs.__________/- (Rupees _____________________ Only) that may be demanded by SBI. Our guarantee shall be treated as equivalent to the Earnest Money Deposit for the due performance of the obligations of the Applicant under the said conditions, provided, however, that our liability against such sum shall


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not exceed the sum of Rs.__________/- (Rupees _____________________ Only).

5. We also agree to undertake to and confirm that the sum not exceeding Rs.__________/- (Rupees _____________________ Only) as aforesaid shall be paid by us without any demur or protest, merely on demand from the SBI on receipt of a notice in writing stating the amount is due to them and we shall not ask for any further proof or evidence and the notice from the SBI shall be conclusive and binding on us and shall not be questioned by us in any respect or manner whatsoever. We undertake to pay the amount claimed by the SBI within 24 hours from the date of receipt of the notice as aforesaid. We confirm that our obligation to the SBI under this guarantee shall be independent of the agreement or agreements or other understandings between the SBI and the Applicant. This guarantee shall not be revoked by us without prior consent in writing of the SBI.

6. We hereby further agree that –

a) Any forbearance or commission on the part of the SBI in enforcing the conditions of the said agreement or in compliance with any of the terms and conditions stipulated in the said Bid and/or hereunder or granting of any time or showing of any indulgence by the SBI to the Applicant or any other matter in connection therewith shall not discharge us in any way our obligation under this guarantee. This guarantee shall be discharged only by the performance of the Applicant of their obligations and in the event of their failure to do so, by payment to us of the sum not exceeding Rs.__________/- (Rupees _____________________ Only)

b) Our liability under these presents shall not exceed the sum of Rs.__________/- (Rupees _____________________ Only)

c) Our liability under this agreement shall not be affected by any infirmity or irregularity on the part of our said constituents in tendering for the said work or their obligations there under or by dissolution or change in the constitution of our said constituents.

d) This guarantee shall remain in force up to 180 days provided that if so desired by the SBI, this guarantee shall be renewed for a further period as may be indicated by them on the same terms and conditions as contained herein.

e) Our liability under this presents will terminate unless these presents are renewed as provided herein up to 180 days or on the day when our said constituents comply with their obligations, as to which a certificate in writing by the SBI alone is the conclusive proof, whichever date is later.

f) Unless a claim or suit or action is filed against us within six months from that date or any extended period, all the rights of the SBI against us under


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this guarantee shall be forfeited and we shall be released and discharged from all our obligations and liabilities hereunder.

Notwithstanding anything contained hereinabove:

(a) Our liability under this Bank Guarantee shall not exceed Rs……….………/- (Rupees ……………………. only)

(b) This Bank Guarantee shall be valid upto ……………………….

(c) We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if you serve upon us a written claim or demand on or before ……………………

Yours faithfully, For and on behalf of Bank. __________________________ Authorised official


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ANNEXURE–J

BANK GUARANTEE FORMAT

(TO BE STAMPED AS AN AGREEMENT)

THIS BANK GUARANTEE AGREEMENT executed at ……. this……. day of ………. 201 by ……………. (Name of the Bank) ………. having its Registered Office at …………….and its Branch at …………………………………………….(hereinafter referred to as "the Guarantor", which expression shall, unless it be repugnant to the subject, meaning or context thereof, be deemed to mean and include its successors and permitted assigns) IN FAVOUR OF State Bank of India, a Statutory Corporation constituted under the State Bank of India Act, 1955 having its Corporate Centre at State Bank Bhavan, Nariman Point, Mumbai and one of its offices at------------------(procuring office address), hereinafter referred to as "SBI" which expression shall, unless repugnant to the subject, context or meaning thereof, be deemed to mean and include its successors and assigns).

WHEREAS M/s__________________________________________, incorporated under __________________________________ Act having its registered office at __________________________________ and principal place of business at __________________________________ (hereinafter referred to as “Service Provider/ Vendor” which expression shall unless repugnant to the context or meaning thereof shall include its successor, executor & assigns) has agreed to supply of hardware/software and/ or services(hereinafter referred to as “Services”) to SBI in accordance with the Request for Proposal (RFP) No. SBI :xx:xx dated21/11/2018. WHEREAS, SBI has agreed to avail the Product and/ or Services from the Vendor for a period of ______ year(s). WHEREAS, in accordance with terms and conditions of the RFP/Purchase order/Agreement dated……………, Vendor is required to furnish a Bank Guarantee for a sum of Rs.__________/- (Rupees _________ only) for due performance of the obligations of the Vendor in providing the Products and / or Services, in accordance with the RFP/Purchase order/Agreement guaranteeing payment of the said amount of Rs.__________/- (Rupees __________ only) to SBI, if Vendor fails to fulfill its obligations as agreed in RFP/Agreement. WHEREAS, the Bank Guarantee is required to be valid for a total period of _____ months and in the event of failure, on the part of Vendor, to fulfill any of its commitments / obligations under the RFP/Agreement, SBI shall be entitled to invoke the Guarantee.


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AND WHEREAS, the Guarantor, at the request of Vendor, agreed to issue, on behalf of Vendor, Guarantee as above, for an amount of Rs. ___________/- (Rupees ___________ only). NOW THIS GUARANTEE WITNESSETH THAT

1. In consideration of SBI having agreed to entrust the Vendor for providing material and / or Services as mentioned in the RFP, we, the Guarantors, hereby unconditionally and irrevocably guarantee that Vendor shall fulfill its commitments and obligations in respect of providing the Services as mentioned in the RFP/Agreement and in the event of Vendor failing to perform / fulfill its commitments / obligations in respect of providing Services as mentioned in the RFP/Agreement, we (the Guarantor) shall on demand(s), from time to time from SBI, without protest or demur or without reference to Vendor and not withstanding any contestation or existence of any dispute whatsoever between Vendor and SBI, pay SBI forthwith the sums so demanded by SBI in each of the demands, subject to a cumulative maximum amount of Rs.__________/- (Rupees ____________only).

2. Any notice / communication / demand from SBI to the effect that Vendor has

failed to fulfill its commitments / obligations in respect of rendering the Services as mentioned in the Agreement, shall be conclusive, final & binding on the Guarantor and shall not be questioned by the Guarantor in or outside the court, tribunal, authority or arbitration as the case may be and all such demands shall be honoured by the Guarantor without any delay.

3. We (the Guarantor) confirm that our obligation to the SBI, under this guarantee

shall be independent of the agreement or other understandings, whatsoever, between the SBI and the Vendor. 4. This guarantee shall not be revoked by us (the Guarantor) without prior consent in writing of the SBI.

WE (THE GUARANTOR) HEREBY FURTHER AGREE & DECLARE THAT-

(i) Any neglect or forbearance on the part of SBI to Vendor or any indulgence of

any kind shown by SBI to Vendor or any change in the terms and conditions of the Agreement or the Services shall not, in any way, release or discharge the Bank from its liabilities under this Guarantee.

(ii) This Guarantee herein contained shall be distinct and independent and shall be enforceable against the Guarantor, notwithstanding any Guarantee or Security now or hereinafter held by SBI at its discretion.

(iii) This Guarantee shall not be affected by any infirmity or absence or irregularity in the execution of this Guarantee by and / or on behalf of the Guarantor or by merger or amalgamation or any change in the Constitution or name of the Guarantor.

(iv) The guarantee shall not be affected by any change in the constitution of SBI or Vendor or winding up / liquidation of Vendor, whether voluntary or otherwise


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(v) This guarantee shall be a continuing guarantee during its validity period and the SBI can make its claim in one or more events within the total liability of the Guarantor mentioned herein.

(vi) This Guarantee shall remain in full force and effect for a period of __ years from the date of the issuance i.e. up to _________ Unless a claim under this Guarantee is made on or before _____, all your rights under this Guarantee shall be forfeited and we shall be relieved and discharged from all liabilities there under.

(vii) This guarantee shall be governed by Indian Laws and the Courts in Mumbai, India alone shall have the jurisdiction to try & entertain any dispute arising out of this guarantee.

Notwithstanding anything contained herein above:

a. Our liability under this Bank Guarantee shall not exceed Rs……….………/- (Rupees ……………………. only)

b. This Bank Guarantee shall be valid up to……………………….

c. We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if SBI serve upon us a written claim or demand on or before …………………….

Yours faithfully, For and on behalf of Bank. __________________________ Authorised official


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ANNEXURE-K

Liquidated Damages and Penalties

Description SLA Measure Penalty

Complaint resolution Number of days of delay beyond three days from the date of complaint.

0.5% for each week of delay of the total value of order to dispose e-Waste subject to a maximum of 5% of the amount of order to dispose e-Waste.

For the purpose of calculation of liquidated damages / penalty, part of a week will be considered as full week.

Description SLA Measure Liquidated damages

To pick up e-

Waste from the

Bank’s location

Number of weeks delayed

beyond the delivery period

mentioned in Scope of work (2

weeks from date of issuance of

order).

0.5% for each week of delay of the

total value of order to dispose e-

Waste subject to a maximum of 5%

of the amount of order to dispose e-

Waste.

To provide

degaussing

Certificate to the

Bank.

Number of weeks delayed

beyond that mentioned in

Scope of work (30 days from

date of issuance of order).

0.5% for each week of delay of the

total value of order to dispose e-

Waste subject to a maximum of 5%

of the amount of order to dispose e-

Waste.


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ANNEXURE-L

Agreement for Empanelment

AGREEMENT FOR _____________________________ 1 BETWEEN State Bank of India, _______________________ 2 AND ____________________________________________ 3 Date of Commencement : __________________4 Date of Expiry :___________________

1 Type/nature/name of Agreement. 2 Office/ Department/ Branch which is executing the Agreement or the

nodal department in the matter. 3 The other Party (Contractor/ Service Provider) to the Agreement 4 Effective Date from which the Agreement will be operative.


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AGREEMENT

This agreement for _____________________ (hereinafter ‘the Agreement’) made

on ____________________ day of ______.

Between

State Bank of India, constituted under the State Bank of India Act, 1955 having its Corporate Centre at State Bank Bhavan, Madame Cama Road, Nariman Point, Mumbai-21 and its Global IT Centre at CBD Belapur - 400614 through its ___________________ department hereinafter referred to as “the Bank” (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include its successors in title and assigns) of one Part:

And

___________________ a private/public limited company/LLP/Firm <strike off whichever is not applicable>incorporated under the provisions of the Companies Act, 1956/ Limited Liability Partnership Act 2008/ Indian Partnership Act 1932 <strike off whichever is not applicable>, having its registered office at …………………………….. and hereinafter referred to as “Vendor/ Vendor”, which expression shall mean to include its successors in title and permitted assigns) of the Other Part: The Bank and the Vendor are sometimes individually referred to as a “Party” and collectively as “Parties” throughout this Agreement, and the words Party and Parties shall be construed accordingly.

RECITALS

WHEREAS

(i) The Bank is desirous to empanel the Vendor to provide Product(s)

and / or Services as specified in Request for EOI.

(ii) The Vendor is in the business of providing _____________ and has

agreed to provide the Product(s) and / or Services as may be

required by the Bank mentioned in the Request for EOI No.

_____________ dated _____________ issued by the Bank and

same shall be part of this Agreement.

(iii) Vendor participated in above mentioned Request for EOI and

emerged as one of the successful Applicant. Vendor agreed to enter

into this agreement with the Bank for providing Product(s) and / or


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Service(s) time to time in accordance with the Request for EOI.

(iv) Parties understand and agree that under this Agreement, the Bank

may time to time, based on its actual requirements issue separate

Order to dispose e-Waste(s) to Vendor for providing Product(s) and

/ or Service(s) and there is no minimum or prior commitment for such

orders under this Agreement.

NOW THEREFORE, in consideration of the mutual covenants, undertakings and

conditions set forth below, and for other valid consideration the acceptability and

sufficiency of which are hereby acknowledged, the Parties hereby agree as follows:

1 DEFINITIONS & INTERPRETATIONS

1.1 Capitalised Terms: The following capitalized terms, unless the context

otherwise requires, shall have the meaning set forth below for all purposes of

this Agreement5:

1.1.1 “The Contract / Agreement” means this agreement including all its

Annexures, Request for EOI and RFP, Rate Order, Order to dispose e-

Waste issued during the period of empanelment and all amendments

therein agreed by the Parties in writing.

1.1.2 “Rate Order” means the Order which is issued to the Vendor, based on the

RFP to be floated during the Empanelment period, stating the unit rates of

the Products applicable for the period mentioned therein.

1.1.3 “Order to dispose e-Waste Value” means the total price agreed to be paid

to Vendor under the respective Order to dispose e-Waste, which may be

issued by the Bank time to time during the Contract period, based on its

actual requirements for providing Products and/or Services.

5 Please define the necessary terms, properly.


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1.1.4 “The Equipment/Product” means all the hardware, it’s all components,

associated software/firmware/operating software which the Vendor is

required to supply to the Bank under the Contract.

1.1.5 “The Services” means that services ancillary to the supply of the

equipment/product, such as transportation, transit insurance, installation,

commissioning, customization, integration, provision of technical

assistance, training, maintenance and other such obligations of the Vendor

covered under the Contract.

1.1.6 “The Project” means supply and installation of hardware and services with

support under Warranty and annual maintenance contract, if required for the

contract period.

1.1.7 “The Project Site” means locations where supply and services are required

to be provided as desired in this document.

1.1.8 “The Bank” shall have same meaning as defined in clause 1.i in Part 1 of

the Request for EOI.

1.1.9 “Intellectual Property Rights” shall mean, on a worldwide basis, any and

all: (a) rights associated with works of authorship, including copyrights

&moral rights; (b) Trade Marks; (c) trade secret rights; (d) patents, designs,

algorithms and other industrial property rights; (e) other intellectual and

industrial property rights of every kind and nature, however designated,

whether arising by operation of law, contract, license or otherwise; and (f)

registrations, initial applications, renewals, extensions, continuations,

divisions or reissues thereof now or hereafter in force (including any rights

in any of the foregoing).

1.2 Interpretations:

1.2.1 Reference to a person includes any individual, firm, body corporate,

association (whether incorporated or not) and authority or agency (whether

government, semi government or local). Reference to Vendor/Service


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Provider shall mean to include any of its employee, agent, representative

and sub-contractor.

1.2.2 The singular includes the plural and vice versa.

1.2.3 Reference to any gender includes each other gender.

1.2.4 The provisions of the contents table, headings, clause numbers, italics, bold

print and underlining is for ease of reference only and shall not affect the

interpretation of this Agreement.

1.2.5 The Schedules, Annexures and Appendices to this Agreement shall form part

of this Agreement.

1.2.6 A reference to any documents or agreements (and, where applicable, any of

their respective provisions) means those documents or agreements as

amended, supplemented or replaced from time to time provided they are

amended, supplemented or replaced in the manner envisaged in the

relevant documents or agreements.

1.2.7 The terms not defined in this Agreement shall be given the same meaning as

given to them in the Request for EOI If no such meaning is given technical

words shall be understood in technical sense in accordance with the

industry practices.

1.2.8 A reference to any statute, regulation, rule or other legislative provision

includes any amendment to the statutory modification or re-enactment or,

legislative provisions substituted for, and any statutory instrument issued

under that statute, regulation, rule or other legislative provision.

1.2.9 Any agreement, notice, consent, approval, disclosure or communication

under or pursuant to this Agreement is to be in writing.

2 COMMENCEMENT & TERM

2.1 This Agreement shall commence from its date of execution mentioned above/

deemed to have commenced from _______ (Effective Date).

2.2 Subject to annual review by the Bank, this Agreement shall be in force till

31.03.2022, unless terminated by the Bank by notice in writing in accordance

with the termination clauses of this Agreement.


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2.3 Rate Order (s) / Order to dispose e-Waste(s), which may be issued by the

Bank time to time, shall be governed by the terms and conditions of this

Agreement. Notwithstanding expiry of this Agreement, all the terms and

conditions of this Agreement shall also be applicable and in full force for such

Rate Order (s) / Order to dispose e-Waste(s) under which Product(s) and / or

Service(s) are required to be delivered beyond the term of this Agreement.

2.4 Unless terminated earlier in accordance with this Agreement, the Agreement

shall come to an end on completion of the term specified in the Agreement.

3 SCOPE OF WORK:

The scope and nature of the work which the Vendor has to provide to the Bank is described in Request for EOI / RFP to be floated, Rate Order(s) and Order to dispose e-Waste(s) to be issued during the empanelment period.

4 REPRESENTATIONS AND WARRANTIES

4.1 Each of the Parties represents and warrants in relation to itself to the other

that:

4.1.1 It has all requisite corporate power and authority to execute, deliver and

perform its obligations under this Agreement and has been fully authorized

through applicable corporate process to do so.

4.1.2 The person(s) signing this agreement on behalf of the Parties have the

necessary authority and approval for execution of this document and to bind

his/their respective organization for due performance as set out in this

Agreement. It has all necessary statutory and regulatory permissions,

approvals and permits for the running and operation of its business.

4.1.3 It has full right, title and interest in and to all software, copyrights, trade

names, trademarks, service marks, logos symbols and other proprietary

marks (collectively ‘IPR’) (including appropriate limited right of use of those

owned by any of its vendors, affiliates or subcontractors) which it provides

to the other Party, for use related to the services to be provided under this

Agreement, and that any IPR provided by a Party does not infringe the IPR

status of any third party.


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4.1.4 It will provide such cooperation as the other Party reasonably requests in

order to give full effect to the provisions of this Agreement.

4.1.5 The execution and performance of this Agreement by either of the Parties

does not and shall not violate any provision of any of the existing Agreement

with any of the party and any other third party.

4.2 Additional Representation and Warranties by the Bank.

4.2.1 ____________6

4.2.2 ____________

4.2.3 ____________

4.3 Additional Representation and Warranties by Vendor.

4.3.1 The Vendor shall deliver the Product(s) and / or Service(s) and carry out its

obligations under the Agreement with due diligence, efficiency and

economy, in accordance with generally accepted techniques and practices

used in the industry and with professional standards recognized by

international professional bodies and shall observe sound management

practices. It shall employ appropriate advanced technology and safe and

effective equipment, machinery, material and methods.

4.3.2 The Vendor has the requisite technical and other competence, sufficient,

suitable, qualified and experienced manpower/personnel and expertise in

providing the Product(s) and / or Service(s) to the Bank.

4.3.3 The Vendor shall duly intimate to the Bank immediately, the changes, if any

in the constitution of the Vendor.

4.3.4 The Product(s) and / or Service(s) provided by the Vendor to the Bank do

not violate or infringe any patent, copyright, trademarks, trade secrets or

other intellectual property rights of any third party.

6 Please provide the details, if any in respect of the additional

representation and warranties by the Bank required taking into account

of the Services.

.


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4.3.5 The Vendor shall ensure that all persons, employees, workers and other

individuals engaged by or sub-contracted by the Vendor in rendering the

Services under this Agreement have undergone proper background check,

police verification and other necessary due diligence checks to examine

their antecedence and ensure their suitability for such engagement. No

person shall be engaged by the Vendor unless such person is found to be

suitable in such verification and the Vendor shall retain the records of such

verification and shall produce the same to the Bank as when requested.

4.3.6 _____________7

4.3.7 _____________

5 RESPONSIBILITIES OF THE BANK

5.1 _________8

5.2 __________

5.3 ___________

6 RESPONSIBILITIES OF THE VENDOR

6.1 _________9

6.2 __________

6.3 ___________

7 CONFIDENTIALITY

7.1 For the purpose of this Agreement, Confidential Information shall mean (i)

information of all kinds, whether oral, written or otherwise recorded including,

without limitation, any analyses, compilations, forecasts, data, studies or

other documents, regarding the past, current or future affairs, business, plans

or operations of a Party to which the other Party will have access, (ii) the

existence of the contemplated terms and the fact that discussions or

7 Please provide the details, if any in respect of the additional

representation and warranties by Service Provider. 8 Please provide the responsibilities /duties of the Bank which are not

covered elsewhere, depending upon the nature of Services. 9 Please provide the responsibilities /duties of the Service Provider

which are not covered elsewhere, depending upon the nature of Services.


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negotiations are taking place or have taken place between the Parties

concerning the contemplated terms, (iii) any and all information regarding the

contemplated terms and any agreements that may be entered into in relation

thereto and (iv) any customer details or other data received by a Party from

the other Party or its customer(s) or otherwise shared between the Parties in

connection with the Service.

7.2 In consideration of each Party providing the other Party or its’ representatives

with the Confidential Information, the Parties agree as follows:

7.2.1 Each Party shall keep confidential and shall not, directly or indirectly,

disclose, except as provided in sub-clauses below, in any manner

whatsoever, in whole or in part, the Confidential Information without the

other Party’s prior written consent.

7.2.2 Each Party shall hold the Confidential Information in confidence and shall

exercise all reasonable diligence in ensuring that the Confidential

Information is not disclosed to third parties and will refrain from using the

Confidential Information for any purpose whatsoever other than for the

purposes of this Agreement or for the purpose for which such information is

supplied.

7.2.3 Notwithstanding the above, each Party may reveal the Confidential

Information to those of its representatives, those of its’ holding company and

those of its subsidiaries who are involved in the negotiation or evaluation of

the Project, and shall procure and ensure that each of them complies with

the obligation to keep the Confidential Information secret, private and

confidential and strictly observes the terms of this Agreement.

7.2.4 The confidentiality obligation shall not apply to such portions of the

Confidential Information (other than the Customer details/ data of the Bank)

which one of the Parties can demonstrate (i) are or become generally

available to the public other than as a result of any breach of this Agreement,

(ii) were in its possession on a non-confidential basis prior to the date hereof

or (iii) have been rightfully received from a third party after the date hereof

without restriction on disclosure and without breach of this Agreement, said


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third party being under no obligation of confidentiality to the other Party with

respect to such Confidential Information.

7.2.5 In the event that a Party becomes legally compelled pursuant to any

statutory or regulatory provision, court or arbitral decision, governmental

order, or stock exchange requirements to disclose any of the Confidential

Information, the compelled Party, as far as possible will provide the other

Party with prompt written notice. In any case, the compelled Party will

furnish only that portion of the Confidential Information which is legally

required and will exercise all reasonable efforts to obtain reliable assurance

that confidential treatment will be accorded to the Confidential Information.

7.2.6 In the event of termination or expiry of this Agreement, each Party shall

either (i) promptly destroy all copies of the written (including information in

electronic form) Confidential Information in its possession or that of its

representatives; or (ii) promptly deliver to the other Party at its own expense

all copies of the written Confidential Information in its possession or that of

its representatives, provided, however, that (i) no notes, memoranda,

analyses, studies or other documents prepared by it or its advisers in

connection with the Services shall be returned or destroyed, but they shall

be disposed in accordance with any specific directions in this Agreement or

held and kept confidential, and that (ii) each Party shall be permitted to retain

one copy of the Confidential Information for the purposes of dispute

resolution, compliance with regulatory agency or authority and internal

compliance procedures, provided such copies being held and kept

confidential.

7.2.7 By furnishing the Confidential Information, no Party makes an express or

implied representation or warranty as to the accuracy or completeness of

the Confidential Information that it has disclosed and each Party expressly

disclaims any liability that may be based on the Confidential Information,

errors therein or omissions there from, save in the case of fraud or willful

default.


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7.3 The Vendor shall not, without the Bank’s prior written consent, disclose the

Agreement, or any provision thereof, or any specification, plan, drawing,

pattern, sample or information furnished by or on behalf of the Bank in

connection therewith, to any person other than a person employed by the

Vendor in the Performance of the Contract. Disclosure to any such employed

person shall be made in confidence and shall extend only so far, as may be

necessary to purposes of such performance.

7.4 The Vendor shall not, without the Bank’s prior written consent, make use of

any document or information received from the Bank except for purposes of

performing the services and obligations under this Agreement.

7.5 Any document received from the Bank shall remain the property of the Bank

and shall be returned (in all copies) to the Bank on completion of the Vendor’s

performance under the Agreement.

7.6 The obligations set out in this Article shall continue even after the termination/

expiry of this Agreement for a period of five years. Confidentiality obligations

of the Vendor in respect of any customer data/ details of the Bank shall be

absolute, unconditional and without any time limit, irrespective of the expiry/

termination of the Agreement.

8 RELATIONSHIP BETWEEN THE PARTIES.

8.1 It is specifically agreed that the Vendor shall act as independent Vendor and

shall not be deemed to be the Agent of the Bank except in respect of the

transactions/services which give rise to Principal-Agent relationship by

express agreement between the Parties.

8.2 Neither the Vendor nor its employees, agents, representatives, Sub-

Contractors shall hold out or represent as agents of the Bank.

8.3 None of the employees, representatives or agents of Vendor shall be entitled

to claim permanent absorption or any other claim or benefit against the Bank.

8.4 This Agreement shall not be construed as joint venture. Each Party shall be

responsible for all its obligations towards its respective employees. No

employee of any of the two Parties shall claim to be employee of other Party.


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8.5 All the obligations towards the employees of a Party including that on account

of personal accidents occurred while working in the premises of the other

Party shall be with the respective employer and not on the Party in whose

premises the accident occurred.

9 SUB-CONTRACTING

9.1 As per the scope of this Agreement sub-contracting as mentioned in Clause

37 of Part I of Request for EOI will be applicable.

9.2 In case of subcontracting, Vendor is responsible for all the Product(s) and /

or Service(s) provided to the Bank regardless of which entity is conducting

the operations. Vendor is also responsible for ensuring that the sub-

contractor comply with all security/confidentiality requirements and other

terms and conditions as applicable to Vendor mentioned in this Agreement.

Bank reserves the right to conduct independent audit in this regard.

9.3 Before engaging sub-contractor, the Vendor shall carry out due diligence

process on sub-contracting/ sub-contractor to the satisfaction of the Bank and

Bank shall have access to such records.

9.4 In the event of sub-contracting, the Vendor shall ensure that suitable

documents including confidentiality agreement are obtained from the sub-

contractor and the Vendor shall ensure that the secrecy, security and safety

of Bank’s data / processes is maintained.

9.5 Vendor shall provide sub-contracting details to the Bank and if required, Bank

may evaluate the same. Notwithstanding approval of the Bank for sub-

contracting, the Vendor shall remain liable to the Bank for all acts/omissions

of sub-contractors or their employees.

9.6 The Bank reserves the right to ask Vendor and Vendor shall change/ amend

the clause(s) entered between Vendor and Subcontractor which are in conflict

with the terms and conditions of this Agreement.

10 BANK GUARANTEE, LIQUIDATED DAMAGES& PENALTY


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10.1 The Vendor has to furnish a bank guarantee for an amount of Rs. ________10

for a period of _______ from a Scheduled Commercial Bank other than State

Bank of India in a format provided/ approved by the Bank.

10.2 The BG is required to protect the interest of the Bank against any breach of

terms and conditions of the Agreement, delay in supply/installation of

Product(s) and/or providing services under any Order to dispose e-Waste(s),

which may warrant invoking of BG. In case any act of the supplier results in

imposition of Liquidated Damages then also the Bank reserves the right to

invoke the BG.

10.3 Performance of the obligations under the Agreement shall be made by the

Vendor in accordance with the time schedule11 specified in Request for EOI.

10.4 If at any time during performance of the Contract, the Vendor should

encounter unexpected conditions impeding timely delivery of the Product(s)

and / or Service(s) under the Agreement, the Vendor shall promptly notify the

Bank in writing of the fact of the delay, its likely duration and its cause(s). As

soon as practicable, after receipt of the Vendor’s notice, the Bank shall

evaluate the situation and may at its discretion extend the Vendor’s time for

performance, in which case the extension shall be ratified by the Parties by

amendment of the Agreement.

10.5 If the Vendor fails to deliver any or all the Product(s) and / or Service(s) within

the stipulated time, schedule as specified in this Agreement, the Bank may,

without prejudice to its other remedies under the Agreement, and unless

otherwise extension of time is agreed upon without the application of

liquidated damages, deduct from the Order to dispose e-Waste Value, as

liquidated damages as defined in Annexure- K of Request for EOI. Once the

maximum deduction is reached, the Bank may consider termination of the

respective Order to dispose e-Waste.

10.6 The Vendor shall be liable to pay penalty at the rate mentioned in Annexure-

K of Request for EOI in respect of any delay beyond the permitted period in

providing the Services.

10 Please provide the amount of performance guarantee, if any. 11 Please ensure that the time scheduled is suitably incorporated in the

Agreement.


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11 FORCE MAJEURE

11.1 Notwithstanding anything else contained in the Agreement, neither Party

shall be liable for any delay in performing its obligations herein if and to the

extent that such delay is the result of an event of Force Majeure.

11.2 For the purposes of this clause, 'Force Majeure' means and includes wars,

insurrections, revolution, civil disturbance, riots, terrorist acts, public strikes,

hartal, bundh, fires, floods, epidemic, quarantine restrictions, freight

embargoes, declared general strikes in relevant industries, Vis Major Act of

Government, impeding reasonable performance of the Contractor and / or

Sub-Contractor but does not include any foreseeable events, commercial

considerations or those involving fault or negligence on the part of the party

claiming Force Majeure.

11.3 If a Force Majeure situation arises, the Vendor shall promptly notify the Bank

in writing of such conditions, the cause thereof and the likely duration of the

delay. Unless otherwise directed by the Bank in writing, the Vendor shall

continue to perform its obligations under the Agreement as far as reasonably

practical, and shall seek all reasonable alternative means for performance

not prevented by the Force Majeure event.

11.4 If the event of Force Majeure continues for a period more than 30 days, the

Bank shall be entitled to terminate this Agreement at any time thereafter.

Neither party shall have any penal liability to the other in respect of the

termination of this Contract as a result of an Event of Force Majeure. However

Vendor shall be entitled to receive payments for all services actually rendered

up to the date of the termination of this Agreement.

12 COMPLIANCE WITH LAWS.

12.1 Vendor hereby agrees and declares that it shall be the sole responsibility of

Vendor to comply with the provisions of all the applicable laws, concerning or

in relation to rendering of Services by Vendor as envisaged under this

agreement.


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12.2 Vendor shall procure and maintain all necessary licenses permissions,

approvals from the relevant authorities under the applicable laws throughout

the currency of this Agreement.

12.3 Vendor shall be solely liable & responsible for compliance of applicable

Labour Laws in respect of its employees, agents, representatives and sub-

Contractors and in particular Laws relating to terminal benefits such as

Pension, Gratuity, Provident Fund, Bonus or other benefits to which they may

be entitled and the Laws relating to Contract Labour, Minimum Wages, etc.,

and the Bank shall have no liability in these regards. Further, the Vendor

would indemnify/make good for the losses to the Bank for non-compliance or

any claims against the Bank arising out of any non-compliance as above.

12.4 Vendor confirms that it has full authority to enter into this Agreement and

render the Services as envisaged under this Agreement and all Corporate or

other necessary approvals have been obtained for entering into this

Agreement with the Bank. Further, the persons executing this Agreement on

behalf of the Vendor have full authority and power to execute this Agreement

and bind Vendor.

13 RIGHT TO AUDIT

13.1 It is agreed by and between the parties that the Vendor shall get itself

annually audited by external / internal empanelled Auditors appointed by the

Bank/ inspecting official from the Reserve Bank of India or any regulatory

authority, covering the risk parameters finalized by the Bank/ such auditors in

the areas of products (IT hardware/ software) and services etc. provided to

the Bank and the Vendor shall submit such certification by such Auditors to

the Bank. The Vendor and or his / their outsourced agents /sub – contractors

(if allowed by the Bank) shall facilitate the same. The Bank can make its

expert assessment on the efficiency and effectiveness of the security, control,

risk management, governance system and process created by the Vendor.

The Vendor shall, whenever required by such Auditors, furnish all relevant

information, records/data to them. All costs for such audit shall be borne by

the Bank.


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13.2 Where any deficiency has been observed during audit of the Vendor on the

risk parameters finalized by the Bank or in the certification submitted by the

Auditors, it is agreed upon by the Vendor that it shall correct/ resolve the

same at the earliest and shall provide all necessary documents related to

resolution thereof and the auditor shall further certify in respect of resolution

of the deficiencies. It is also agreed that the Vendor shall provide certification

of the auditor to the Bank regarding compliance of the observations made by

the auditors covering the respective risk parameters against which such

deficiencies observed.

13.3 Vendor further agrees that whenever required by the Bank, it will furnish all

relevant information, records/data to such auditors and/or inspecting officials

of the Bank/ Reserve Bank of India and or any regulatory authority required

for conducting the audit. The Bank reserves the right to call and/or retain for

any relevant material information / reports including audit or review reports

undertaken by the Vendor (e.g., financial, internal control and security

reviews) and findings made on the Vendor in conjunction with the services

provided to the Bank.

14 FEES, TAXES DUTIES & PAYMENTS

14.1 Vendor shall be paid fees and charges in the manner detailed in hereunder

written subject to deduction of income tax thereon wherever required under

the provisions of the Income Tax Act by the Bank.

14.1.1 _________________12

14.1.2 ________________

14.2 All expenses, stamp duty and other charges/ expenses in connection with

execution of this Agreement shall be borne by Vendor

14.3 Fees, taxes, duties and payment terms will be as specified in respective

clauses of Request for EOI.

12 Please provide the payment details and taxes payable by the Bank, if

any.


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15 GENERAL INDEMNITY

15.1 Vendoragrees and hereby keeps the Bank indemnified against all claims,

actions, loss, damages, costs, expenses, charges, including legal expenses

(Attorney, Advocates fees included) which the Bank may suffer or incur on

account of (i) Vendor’s breach of its warranties, covenants, declarations or

obligations; or (ii) breach of Confidentiality Obligations mentioned under this

Agreement; or (iii) any acts of commission / omission on the part of

employees, agents, representatives or sub-contractors of Vendor. Vendor

agrees to make good the loss suffered by the Bank.

15.2 Vendor further undertakes to promptly notify the bank in writing any breach

of obligation of the Agreement by its employees or representatives including

confidentiality obligation and in such an event, the Bank will in addition to and

without prejudice to any other available remedies be entitled to immediate

equitable relief in a Court of competent jurisdiction to protect its interest

including injunctive relief.

15.3 Vendor shall indemnify and keep fully and effectively indemnified the Bank

against any fine or penalty levied on the Bank for improper payment of tax for

the reasons attributable to the Vendor.

16 Patent Rights/Intellectual Property Rights:

16.1 For any licensed hardware/software/firmware used by the empanelled

Vendor in the Product delivered / for performing services, the Vendor shall

have the right as well as the right to license for its end use by the Bank. The

Vendor shall, if applicable, furnish a photocopy of the agreement with their

Principals/OEM in respect of Product and Services offered. Any license or

IPR violation on the part of Vendor should not put the Bank at risk. The Bank

reserves the right to audit the license usage of the Vendor.

16.2 The Vendor shall, at its own expenses without any limitation, defend and

indemnify the Bank against all third party claims or infringements of

intellectual Property Rights including patent, trademark, copyright, trade


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secret or industrial design rights arising from use of the products or any part

thereof in India or abroad. In case of violation/ infringement of patent/

trademark/ copyright/ trade secrete or industrial design, the Vendor shall after

due inspection and testing get the solution redesigned for the Bank, at no

extra cost.

16.3 The Vendor shall expeditiously extinguish any such claims and shall have full

rights to defend itself there from. If the Bank is required to pay compensation

to a third party resulting from such infringement(s), the Vendor shall be fully

responsible therefore, including all expenses and court and legal fees.

16.4 The Bank will give notice to the Vendor of any such claim without delay,

provide reasonable assistance to the vendor in disposing of the claim, and

shall at no time admit to any liability for or express any intent to settle the

claim.

17 TERMINATION AND TRANSITION

17.1 Termination for Default, Termination for Insolvency and Termination for

Convenience will be as per Clauses 46, 48 and 49 in Part I of Request for

EOI respectively.

17.2 The Bank shall have a right to terminate the Agreement immediately by giving

a notice in writing to Vendor in the following eventualities :

17.2.1 If any acts of commission or omission on the part of Vendor or its agents,

employees, sub-contractors or representatives, in the reasonable opinion of

the Bank tantamount to fraud or prejudicial to the interest of the Bank or its

customers.

17.2.2 If Vendor is owned/ controlled wholly/ partly by any other bank operating in

India

17.2.3 If any officer/ employee/ director of Vendor or their relatives as defined in

section 2(77) of the Companies Act, 2013 becomes a director of the Bank.

17.3 In the event of the termination of the Agreement, Vendor shall be liable and

responsible to return to the Bank all records, documents, data and information


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including Confidential Information pertains to or relating to the Bank in its

possession.

17.4 In the event of termination of the Agreement for material breach by Vendor,

Bank shall have the right to give suitable publicity to the same including

advising the Indian Bank’s Association.

17.5 Upon termination or expiration of this Agreement, all rights and obligations of

the Parties hereunder shall cease, except:

(a) such rights and obligations as may have accrued on the date of

termination or expiration;

(b) the obligation of confidentiality and indemnity; and

(c) any right which a Party may have under the Application Law.

18 LIMITATION OF LIABILITY

18.1 The maximum aggregate liability of Vendor, subject to clause 18.2, in respect

of any claims, losses, costs or damages arising out of or related to respective

Order to dispose e-Waste shall not exceed the total Order to dispose e-Waste

Value agreed to be paid under such Order to dispose e-Waste giving rise to

such claims or equivalent to amount of BG submitted by Vendor, whichever

is greater.

18.2 The limitations set forth herein shall not apply with respect to:

18.2.1 Claims that are the subject of indemnification pursuant to infringement of

Intellectual Property Right,

18.2.2 Damage(s) occasioned by the gross negligence, fraud or wilful misconduct

of Vendor,

18.2.3 Damage(s) occasioned by Vendor for breach of Confidentiality Obligations,

18.2.4 Regulatory or statutory fines imposed by a Government or Regulatory

agency for non-compliance of statutory or regulatory guidelines applicable

to the Bank, provided such guidelines were brought to the notice of Vendor.


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19 ARBITRATION

19.1 Any and all disputes, controversies and conflicts ("Disputes") arising out of

this Agreement or in connection with this Agreement or the performance or

non-performance of the rights and obligations set forth herein, or the breach,

termination, invalidity or interpretation thereof shall be referred for arbitration

in terms of the Arbitration and Conciliation Act, 1996 (Arbitration Act) or any

amendments thereof. Prior to submitting the Disputes to arbitration the parties

shall make all endeavours to settle the dispute/s through mutual negotiation

and discussions. In the event that the said dispute/s are not settled within 30

days of the arising thereof as evidenced through the first written

communication from any party notifying the other regarding the disputes, the

same shall finally be settled and determined by arbitration as above.

19.2 The place of arbitration shall be at ___________ and the language used in

the arbitral proceedings shall be English. Arbitration shall be conducted by a

mutually appointed sole arbitrator. If the Parties are unable to agree upon a

sole Arbitrator, each Party shall appoint one arbitrator and the two arbitrators

so appointed by the Parties shall appoint the third arbitrator, who shall be the

Chairman of the Arbitral Tribunal.

19.3 The arbitral award shall be in writing and subject to the provisions of the

Arbitration and Conciliation Act, 1996 Act shall be enforceable in any court of

competent jurisdiction.

19.4 Pending the submission to arbitration and thereafter, till the Arbitrator or the

Arbitral Tribunal renders the award or decision, the Parties shall, except in

the event of termination of this Agreement or in the event of any interim

order/award is granted under the afore stated Act, continue to perform their

obligations under this Agreement.

20 GOVERNING LAW & JURISDICTION

20.1 The Agreement shall be governed and construed in accordance with the

Laws of Republic of India.


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20.2 The Parties agree to submit to the exclusive jurisdiction of the appropriate

court in __________ in connection with any dispute between the Parties

under the Agreement.

21 ENTIRE AGREEMENT

21.1 This Agreement constitutes the entire agreement between the Parties with

respect to the subject matter hereof and supersedes all prior written

agreements, undertakings, understandings and negotiations, both written

and oral, between the Parties with respect to the subject matter of the

Agreement, except which are expressly annexed or attached to this

Agreement and saved by this Agreement. No representation, inducement,

promise, understanding, condition or warranty not set forth herein has been

made or relied upon by any Party hereto.

21.2 If there is any ambiguity between any clause in this Agreement and any

clause in any of the Appendices/Annexure, etc., or any ambiguity among the

Appendices, Annexure, etc., the order of priority of documents in resolving

such ambiguity shall be as follows:

21.2.1 This Agreement

21.2.2 Request for EOI

22 SEVERABILITY

22.1 If any part or any provision of this Agreement is or becomes illegal, invalid or

unenforceable, that part or provision shall be ineffective to the extent of such

invalidity or unenforceability only, without in any way affecting the validity or

enforceability of the remaining parts of said provision or the remaining

provisions of this Agreement. The Parties hereby agree to attempt to

substitute any invalid or unenforceable provision with a valid or enforceable

provision, which achieves to the greatest extent possible the economic, legal

and commercial objectives of the invalid or unenforceable provision.

23 NOTICES


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23.1 Any notice, invoice, approval, advice, report or any other communication

required to be given under this Agreement shall be in writing and may be

given by delivering the same by hand or sending the same by prepaid

registered mail, telegram or facsimile to the relevant address set forth below

or such other address as each Party may notify in writing to the other Party

from time to time. Any such notice given as aforesaid shall be deemed to be

served or received at the time upon delivery (if delivered by hand) or upon

actual receipt (if given by telegram or facsimile) or seven (7) clear days after

posting (if sent by post).

23.2 A notice shall be effective when it is delivered or on the effective date of the

notice, whichever is later.

23.3 Address for communication to the Parties are as under:

23.3.1 To the Bank

_____________

______________

__________________

___________________

23.3.2 To Vendor

______________

_______________

__________________

______________________

24 MISCELLANEOUS

24.1 Any provision of this Agreement may be amended or waived, if, and only if

such amendment or waiver is in writing and signed, in the case of an

amendment by each party, or in this case of a waiver, by the Party against

whom the waiver is to be effective.

24.2 No failure or delay by any Party in exercising any right, power or privilege

hereunder shall operate as a waiver thereof nor shall any single or partial


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exercise of any other right, power of privilege. The rights and remedies herein

provided shall be cumulative and not exclusive of any rights or remedies

provided by law.

24.3 Neither this Agreement nor any provision hereof is intended to confer upon

any person/s other than the Parties to this Agreement any rights or remedies

hereunder.

24.4 The Vendor shall execute and deliver such additional documents and

perform such additional actions, as may be necessary, appropriate or

reasonably requested to carry out or evidence the transactions contemplated

hereby.

24.5 In case of any change in applicable laws that has an effect on the terms of

this Agreement, the Parties agree that the Agreement may be reviewed, and

if deemed necessary by the Parties, make necessary amendments to the

Agreement by mutual agreement in good faith.

24.6 If this Agreement is signed in counterparts, each counterpart shall be

deemed to be an original.

24.7 The Vendor shall not assign or transfer all or any of its rights, benefits or

obligations under this Agreement without the approval of the Bank. The Bank

may, at any time, assign or transfer all or any of its rights, benefits and

obligations under this Agreement.

24.8 All plans, drawings, specifications, designs, reports and other documents

prepared by the Vendor in the execution of the Agreement shall become and

remain the property of the Bank, and before termination or expiration of this

Agreement the Vendor shall deliver all such documents, prepared under this

Agreement along with a detailed inventory thereof, to the Bank.

24.9 The Vendor agrees that they shall not use the logo, trademark, copy rights

or other proprietary rights of the Bank in any advertisement or publicity

materials or any other written communication with any other party, without the

prior written consent of the Bank.

24.10 The Vendor agrees to preserve the documents and data in respect of the

Services for such period in accordance with the legal/regulatory obligation of

the Bank in this regard.


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24.11 The Parties agree that the Bank shall have the right, but without any

obligation to monitor and assess the Services to enable the Bank to take

necessary corrective measures, provided any such monitoring shall not

amount to supervision of any of the jobs of the Vendor or the employees of

the Vendor.

24.12 The Bank should have right to conduct surprise check of the Vendor’s

activities in respect of the Services.

24.13 The Vendor agrees that the Complaints/feedback, if any received from the

customers of the Bank in respect of the Services by Vendors shall be

recorded and Bank/Reserve Bank of India shall have access to such records

and redressal of customer complaints by the Vendor.

24.14 The Vendor agrees that the Bank shall have the right to disclose the details

of this Agreement and the details of Services covered herein to the Reserve

Bank of India and Indian Banks Association.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be

executed by their duly authorized representatives as of the date and day first

mentioned above.

State Bank of India Vendor

By: By:

Name: Name:

Designation: Designation:

Date: Date:

WITNESS:

1. 1.


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2. 2.

ANNEXURE, SCHEDULE, ETC.

(Please provide the Annexure, Schedules, etc.,)


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ANNEXURE-M

NON-DISCLOSURE AGREEMENT

THIS RECIPROCAL NON-DISCLOSURE AGREEMENT (the “Agreement”) is

made at Mumbai between:

__________________________________ constituted under the _________ Act,

______ having its Corporate Centre at ___________________________

__________________________________ (hereinafter referred to as “Bank”

which expression includes its successors and assigns) of the ONE PART;

And

____________________________________ (hereinafter referred to as

“_________” which expression shall unless repugnant to the subject or context

thereof, shall mean and include its successors and permitted assigns) of the

OTHER PART;

And Whereas

1. _________________________________________ is carrying on business of

providing _________________________________, has agreed to

__________________________ for the Bank and other related tasks.

2. For purposes of advancing their business relationship, the parties would need

to disclose certain valuable confidential information to each other. Therefore, in

consideration of covenants and agreements contained herein for the mutual

disclosure of confidential information to each other, and intending to be legally

bound, the parties agree to terms and conditions as set out hereunder.

NOW IT IS HEREBY AGREED BY AND BETWEEN THE PARTIES AS UNDER

1. Confidential Information and Confidential Materials:

(a) “Confidential Information” means non-public information that Disclosing Party

designates as being confidential or which, under the circumstances surrounding

disclosure ought to be treated as confidential. “Confidential Information”

includes, without limitation, information relating to installed or purchased

Disclosing Party software or hardware products, the information relating to

general architecture of Disclosing Party’s network, information relating to nature


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and content of data stored within network or in any other storage media,

Disclosing Party’s business policies, practices, methodology, policy design

delivery, and information received from others that Disclosing Party is obligated

to treat as confidential. Confidential Information disclosed to Receiving Party by

any Disclosing Party Subsidiary and/ or agents is covered by this agreement

(b) Confidential Information shall not include any information that: (i) is or

subsequently becomes publicly available without Receiving Party’s breach of

any obligation owed to Disclosing party; (ii) becomes known to Receiving Party

prior to Disclosing Party’s disclosure of such information to Receiving Party; (iii)

became known to Receiving Party from a source other than Disclosing Party

other than by the breach of an obligation of confidentiality owed to Disclosing

Party; or (iv) is independently developed by Receiving Party.

(c) “Confidential Materials” shall mean all tangible materials containing Confidential

Information, including without limitation written or printed documents and

computer disks or tapes, whether machine or user readable.

2. Restrictions

(a) Each party shall treat as confidential the Contract and any and all information

(“confidential information”) obtained from the other pursuant to the Contract and

shall not divulge such information to any person (except to such party’s own

employees and other persons and then only to those employees and persons

who need to know the same) without the other party’s written consent provided

that this clause shall not extend to information which was rightfully in the

possession of such party prior to the commencement of the negotiations

leading to the Contract, which is already public knowledge or becomes so at a

future date (otherwise than as a result of a breach of this clause). Receiving

Party will have executed or shall execute appropriate written agreements with

its employees and consultants specifically assigned and/or otherwise, sufficient

to enable it to comply with all the provisions of this Agreement. If the Vendor

shall appoint any Sub-Contractor then the Vendor may disclose confidential

information to such Sub-Contractor subject to such Sub Contractor giving the

Bank an undertaking in similar terms to the provisions of this clause.

(b) Receiving Party may disclose Confidential Information in accordance with

judicial or other governmental order to the intended recipients (as detailed in

this clause), provided Receiving Party shall give Disclosing Party reasonable

notice prior to such disclosure and shall comply with any applicable protective

order or equivalent. The intended recipients for this purpose are:

(1) the statutory auditors of the Bank and

(2) Regulatory authorities regulating the affairs of the Bank and inspectors and

supervisory bodies thereof


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(c) The foregoing obligations as to confidentiality shall survive any termination of

this Agreement

(d)Confidential Information and Confidential Material may be disclosed, reproduced,

summarized or distributed only in pursuance of Receiving Party’s business

relationship with Disclosing Party, and only as otherwise provided hereunder.

Receiving Party agrees to segregate all such Confidential Material from the

confidential material of others in order to prevent mixing.

(e) Receiving Party may not reverse engineer, decompile or disassemble any

software disclosed to Receiving Party.

3. Rights and Remedies

(a) Receiving Party shall notify Disclosing Party immediately upon discovery of any

unauthorized used or disclosure of Confidential Information and/ or Confidential

Materials, or any other breach of this Agreement by Receiving Party, and will

cooperate with Disclosing Party in every reasonable way to help Disclosing Party

regain possession of the Confidential Information and/ or Confidential Materials

and prevent its further unauthorized use.

(b) Receiving Party shall return all originals, copies, reproductions and summaries

of Confidential Information or Confidential Materials at Disclosing Party’s

request, or at Disclosing Party’s option, certify destruction of the same.

(c) Receiving Party acknowledges that monetary damages may not be the only and

/ or a sufficient remedy for unauthorized disclosure of Confidential Information

and that disclosing party shall be entitled, without waiving any other rights or

remedies (as listed below), to injunctive or equitable relief as may be deemed

proper by a Court of competent jurisdiction.

a. Suspension of access privileges

b. Change of personnel assigned to the job

c. Financial liability for actual, consequential or incidental damages

d. Termination of contract

(d) Disclosing Party may visit Receiving Party’s premises, with reasonable prior

notice and during normal business hours, to review Receiving Party’s

compliance with the term of this Agreement.

4. Miscellaneous

(a) All Confidential Information and Confidential Materials are and shall remain the

property of Disclosing Party. By disclosing information to Receiving Party,

Disclosing Party does not grant any expressed or implied right to Receiving


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Party to disclose information under the Disclosing Party patents, copyrights,

trademarks, or trade secret information.

(b) Any document provided under this Agreement is provided with RESTRICTED

RIGHTS.

(c) Neither party grants to the other party any license, by implication or otherwise,

to use the Confidential Information, other than for the limited purpose of

evaluating or advancing a business relationship between the parties, or any

license rights whatsoever in any patent, copyright or other intellectual property

rights pertaining to the Confidential Information.

(d) The terms of Confidentiality under this Agreement shall not be construed to limit

either party’s right to independently develop or acquire product without use of

the other party’s Confidential Information. Further, either party shall be free to

use for any purpose the residuals resulting from access to or work with such

Confidential Information, provided that such party shall maintain the

confidentiality of the Confidential Information as provided herein. The term

“residuals” means information in non-tangible form, which may be retained by

person who has had access to the Confidential Information, including ideas,

concepts, know-how or techniques contained therein. Neither party shall have

any obligation to limit or restrict the assignment of such persons or to pay

royalties for any work resulting from the use of residuals. However, the

foregoing shall not be deemed to grant to either party a license under the other

party’s copyrights or patents.

(e) This Agreement constitutes the entire agreement between the parties with

respect to the subject matter hereof. It shall not be modified except by a written

agreement dated subsequently to the date of this Agreement and signed by

both parties. None of the provisions of this Agreement shall be deemed to have

been waived by any act or acquiescence on the part of Disclosing Party, its

agents, or employees, except by an instrument in writing signed by an

authorized officer of Disclosing Party. No waiver of any provision of this

Agreement shall constitute a waiver of any other provision(s) or of the same

provision on another occasion.

(f) In case of any dispute, both the parties agree for neutral third party arbitration.

Such arbitrator will be jointly selected by the two parties and he/she may be an

auditor, lawyer, consultant or any other person of trust. The said proceedings

shall be conducted in English language at Mumbai and in accordance with the

provisions of Indian Arbitration and Conciliation Act 1996 or any Amendments

or Re-enactments thereto.

(g) Subject to the limitations set forth in this Agreement, this Agreement will inure

to the benefit of and be binding upon the parties, their successors and assigns.


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(h) If any provision of this Agreement shall be held by a court of competent

jurisdiction to be illegal, invalid or unenforceable, the remaining provisions shall

remain in full force and effect.

(i) All obligations created by this Agreement shall survive change or termination of

the parties’ business relationship.

5. Suggestions and Feedback

(a) Either party from time to time may provide suggestions, comments or other

feedback to the other party with respect to Confidential Information provided

originally by the other party (hereinafter “feedback”). Both party agree that all

Feedback is and shall be entirely voluntary and shall not in absence of separate

agreement, create any confidentially obligation for the receiving party. However,

the Receiving Party shall not disclose the source of any feedback without the

providing party’s consent. Feedback shall be clearly designated as such and,

except as otherwise provided herein, each party shall be free to disclose and

use such Feedback as it sees fit, entirely without obligation of any kind to other

party. The foregoing shall not, however, affect either party’s obligations

hereunder with respect to Confidential Information of other party.

Dated this __________ day of _________ 2017 at __________

(month) (place)

For and on behalf of ___________________________

Name

Designation

Place

Signature

For and on behalf of ___________________________

Name

Designation

Place

Signature


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ANNEXURE-N

Pre-Bid Query Format (To be provided strictly in Excel format)

Vendor Name

Sl. No

Page No of Request for EOI

Clause No.

Existing Clause

Query/Suggestions


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ANNEXURE-O

PRE CONTRACT INTEGRITY PACT

(TO BE STAMPED AS AN AGREEMENT)

General

This pre-Bid pre-contract Agreement (hereinafter called the Integrity Pact) is made on

day of the month of 201 , between, on the one hand, the State

Bank of India a body corporate incorporated under the State Bank of India Act, 1955

having its Corporate Centre at State Bank Bhavan, Nariman Point, Mumbai through its

-----------------------Department / Office at ----------------,----------------,(hereinafter

called the "BUYER", which expression shall mean and include, unless the context

otherwise requires, its successors) of the First Part and

M/s _____________ represented by Shri , Chief Executive Officer (hereinafter called the "BIDDER/Seller which expression shall mean and include, unless the context otherwise requires, its / his successors and permitted assigns of the Second Part. WHEREAS the BUYER proposes to procure (Name of the Stores/Equipment/Item) and the BIDDER/Seller is willing to offer/has offered the stores and WHEREAS the BIDDER is a private company/public company/Government undertaking/partnership/registered export agency, constituted in accordance with the relevant law in the matter and the BUYER is an Office / Department of State Bank of India performing its functions on behalf of State Bank of India. NOW, THEREFORE, To avoid all forms of corruption by following a system that is fair, transparent and free from any influence/prejudiced dealings prior to, during and subsequent to the currency of the contract to be entered into with a view to :

➢ Enabling the BUYER to obtain the desired service / product at a competitive price

in conformity with the defined specifications by avoiding the high cost and the

distortionary impact of corruption on public procurement; and

➢ Enabling BIDDERs to abstain from bribing or indulging in any corrupt practice

in order to secure the contract by providing assurance to them that their

competitors will also abstain from bribing and other corrupt practices and the

BUYER will commit to prevent corruption, in any farm, by its officials by

following transparent procedures.

The parties hereto hereby agree to enter into this Integrity Pact and agree as follows: Commitments of the BUYER 1.1 The BUYER undertakes that no official of the BUYER, connected directly or

indirectly with the contract, will demand, take a promise for or accept, directly or through intermediaries, any bribe, consideration, gift, reward, favour or any material or immaterial benefit or any other advantage from the


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BIDDER, either for themselves or for any person, organisation or third party related to the contract in exchange for an advantage in the bidding process, Bid evaluation, contracting or implementation process related to the contract.

1.2 The BUYER will, during the pre-contract stage, treat all BIDDERs alike, and will provide to all BIDDERs the same information and will not provide any such information to any particular BIDDER which could afford an advantage to that particular BIDDER in comparison to other B1DDERs.

1.3 All the officials of the BUYER will report to the appropriate authority any attempted or completed breaches of the above commitments as well as any substantial suspicion of such a breach.

1.4 In case any such preceding misconduct on the part of such official(s) is reported by the BIDDER to the BUYER with full and verifiable facts and the same is prima facie found to be correct by the BUYER, necessary disciplinary proceedings, or any other action as deemed fit, including criminal proceedings may be initiated by the BUYER and such a person shall be debarred from further dealings related to the contract process. In such a case while an enquiry is being conducted by the BUYER the proceedings under the contract would not be stalled.

2. Commitments of BIDDERs 2.1 The BIDDER commits itself to take all measures necessary to prevent corrupt

practices, unfair means and illegal activities during any stage of its Bid or during any pre-contract or post-contract stage in order to secure the contract or in furtherance to secure it and in particular commit itself to the following:

2. 2 The BIDDER will not offer, directly or through intermediaries, any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the BUYER, connected directly or indirectly with the bidding process, or to any person, organisation or third party related to the contract in exchange for any advantage in the bidding, evaluation, contracting and implementation of the contract.

2.3 The BIDDER further undertakes that it has not given, offered or promised to give, directly or indirectly any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other advantage, commission, fees, brokerage or inducement to any official of the BUYER or otherwise in procuring the Contract or forbearing to do or having done any act in relation to the obtaining or execution of the contract or any other contract with State Bank of India for showing or forbearing to show favour or disfavour to any person in relation to the contract or any other contract with State Bank of India.

2.4Wherever applicable, the BIDDER shall disclose the name and address of agents and representatives permitted by the Bid documents and Indian BIDDERs shall disclose their foreign principals or associates, if any.

2.5The BIDDER confirms and declares that they have not made any payments to any agents/brokers or any other intermediary, in connection with this Bid/contract.

2.6 The BIDDER further confirms and declares to the BUYER that the BIDDER


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is the original vendors or service providers in respect of product / service covered in the Bid documents and the BIDDER has not engaged any individual or firm or company whether Indian or foreign to intercede, facilitate or in any way to recommend to the BUYER or any of its functionaries, whether officially or unofficially to the award of the contract to the BIDDER, nor has any amount been paid, promised or intended to be paid to any such individual, firm or company in respect of any such intercession, facilitation or recommendation.

2.7The BIDDER, at the earliest available opportunity, i.e. either while presenting the Bid or during pre-contract negotiations and in any case before opening the financial Bid and before signing the contract, shall disclose any payments he has made, is committed to or intends to make to officials of the BUYER or their family members, agents, brokers or any other intermediaries in connection with the contract and the details of services agreed upon for such payments.

2.8 The BIDDER will not collude with other parties interested in the contract to impair the transparency, fairness and progress of the bidding process, Bid evaluation, contracting and implementation of the contract.

2.9 The BIDDER will not accept any advantage in exchange for any corrupt practice, unfair means and illegal activities.

2.10 The BIDDER shall not use improperly, for purposes of competition or personal gain, or pass. on 'to° others, any -information provided by the BUYER as part of the business relationship, regarding plans, technical proposals and business details, including information contained in any electronic data carrier. The BIDDER also undertakes to exercise due and adequate care lest any such information is divulged.

2.11The BIDDER commits to refrain from giving any complaint directly or through any other manner without supporting it with full and verifiable facts.

2.12The BIDDER shall not instigate or cause to instigate any third person to commit any of the actions mentioned above.

2.13If the BIDDER or any employee of the BIDDER or any person acting on behalf of the BIDDER, either directly or indirectly, is a relative of any of the officers of the BUYER, or alternatively, if any relative of an officer of the BUYER has financial Interest/stake in the BIDDER's firm, the same shall be disclosed by the BIDDER at the time of filing of tender. The term 'relative' for this purpose would be as defined in Section 6 of the Companies Act 1956.

2.14 The BIDDER shall not lend to or borrow any money from or enter into any monetary

dealings or transactions, directly or indirectly, with any employee of the BUYER.

3. Previous Transgression 3.1 The BIDDER declares that no previous transgression occurred in the last three years

immediately before signing of this Integrity Pact, with any other company in any

country in respect of any corrupt practices envisaged hereunder or with any Public

Sector Enterprise / Public Sector Banks in India or any Government Department in

India or RBI that could justify BIDDER's exclusion from the tender process. 3.2 The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER

can be disqualified from the tender process or the contract, if already awarded, can

be terminated for such reason.


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4. Earnest Money (Security Deposit) 4.1 While submitting commercial Bid, the BIDDER shall deposit an amount

(specified in RFP) as Earnest Money/Security Deposit, with the BUYER through any of the mode mentioned in the RFP / Bid document and no such mode is specified, by a Bank Draft or a Pay Order in favour of State Bank of India from a nationalized Bank including SBI or its Subsidiary Banks. However payment of any such amount by way of Bank Guarantee, if so permitted as per Bid documents / RFP should be from any nationalized Bank other than SBI or its Subsidiary Banks and promising payment of the guaranteed sum to the BUYER on demand within three working days without any demur whatsoever and without seeking any reasons whatsoever. The demand for payment by the BUYER shall be treated as conclusive proof for making such payment to the BUYER.

4.2 Unless otherwise stipulated in the Bid document / RFP, the Earnest Money/Security Deposit shall be valid up to a period of five years or the complete conclusion of the contractual obligations to the complete satisfaction of both the BIDDER and the BUYER, including warranty period, whichever is later.

4.3 In case of the successful BIDDER a clause would also be incorporated in the Article pertaining to Performance Bond in the Purchase Contract that the provisions of Sanctions for Violation shall be applicable for forfeiture of Performance Bond in case of a decision by the BUYER to forfeit the same-

without assigning any reason for imposing sanction for violation of this Pact. 4.4 No interest shall be payable by the BUYER to the BIDDER on Earnest

Money/Security Deposit for the period of its currency. 5.Sanctions for Violations 5.1 Any breach of the aforesaid provisions by the BIDDER or any one employed

by it or acting on its behalf (whether with or without the knowledge of the BIDDER) shall entitle the BUYER to take all or any one of the following actions, wherever required:

(i) To immediately call off the pre contract negotiations without assigning any reason and without giving any compensation to the BIDDER. However, the proceedings with the other BIDDER(s) would continue, unless the BUYER desires to drop the entire process.

(ii) The Earnest Money Deposit (in pre-contract stage) and/or Security Deposit/Performance Bond (after the contract is signed) shall stand forfeited either fully or partially, as decided by the BUYER and the BUYER shall not be required to assign any reason therefore.

(iii) To immediately cancel the contract, if already signed, without giving any compensation to the BIDDER.

(iv) To recover all sums already paid by the BUYER, and in case of an Indian BIDDER with interest thereon at 2% higher than the prevailing Base Rate of State Bank of India, while in case of a BIDDER from a country other than India with interest thereon at 2% higher than the LIBOR. If any outstanding payment is due to the BIDDER from the BUYER in connection with any other contract for any other stores, such outstanding could also


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be utilized to recover the aforesaid sum and interest. (v) To encash the advance bank guarantee and performance bond/warranty

bond, if furnished by the BIDDER, in order to recover the payments, already made by the BUYER, along with interest.

(vi) To cancel all or any other Contracts with the BIDDER. The BIDDER shall be liable to pay compensation for any loss or damage to the BUYER resulting from such cancellation/rescission and the BUYER shall be entitled to deduct the amount so payable from the money(s) due to the BIDDER.

(vii) To debar the BIDDER from participating in future bidding processes of the BUYER or any of its Subsidiaries for a minimum period of five years, which may be further extended at the discretion of the BUYER.

(viii) To recover all sums paid, in violation of this Pact, by BIDDER(s) to any middleman or agent or broker with a view to securing the contract.

(ix) Forfeiture of Performance Bond in case of a decision by the BUYER to forfeit the same without assigning any reason for imposing sanction for violation of this Pact.

(x) Intimate to the CVC, IBA, RBI, as the BUYER deemed fit the details of such events for appropriate action by such authorities.

5.2 The BUYER will be entitled to take all or any of the actions mentioned at para 6.1(i) to (x) of this Pact also on the Commission by the BIDDER or any one employed by it or acting on its behalf (whether with or without the knowledge of the BIDDER), of an offence as defined in Chapter IX of the Indian Penal code, 1860 or Prevention of Corruption Act, 1988 or any other statute enacted for prevention of corruption.

5.3 The decision of the BUYER to the effect that a breach of the provisions of this Pact has been committed by the BIDDER shall be final and conclusive on the BIDDER. However, the BIDDER can approach the Independent Monitor(s) appointed for the purposes of this Pact.

6. Fall Clause

The BIDDER undertakes that it has not supplied/is not supplying similar product/systems or subsystems at a price lower than that offered in the present Bid in respect of any other Ministry/Department of the Government of India or PSU or any other Bank and if it is found at any stage that similar product/systems or sub systems was supplied by the BIDDER to any other Ministry/Department of the Government of India or a PSU or a Bank at a lower price, then that very price, with due allowance for elapsed time, will be applicable to the present case and the difference in the cost would be refunded by the BIDDER to the BUYER, if the contract has already been concluded.

7. Independent Monitors 7.1 The BUYER has appointed Independent Monitors (hereinafter referred to as

Monitors) for this Pact in consultation with the Central Vigilance Commission (Names and Addresses of the Monitors to be given).

…………………………… ……………………………


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…………………………… …………………………… …………………………… …………………………… …………………………… ……………………………

7.2 The task of the Monitors shall be to review independently and objectively, whether and to what extent the parties comply with the obligations under this Pact.

7.3 The Monitors shall not be subjected to instructions by the representatives of the parties and perform their functions neutrally and independently.

7.4 Both the parties accept that the Monitors have the right to access all the documents relating to the project/procurement, including minutes of meetings. Parties signing this Pact shall not approach the Courts while representing the matters to Independent External Monitors and he/she will await their decision in the matter.

7.5 As soon as the Monitor notices, or has reason to believe, a violation of this Pact, he will so inform the Authority designated by the BUYER.

7.6 The BIDDER(s) accepts that the Monitor has the right to access without restriction to all Project documentation of the BUYER including that provided by the BIDDER. The BIDDER will also grant the Monitor, upon his request and demonstration of a valid interest, unrestricted and unconditional access to his project documentation. The same is applicable to Subcontractors. The Monitor shall be under contractual obligation to treat the information and documents of the BIDDER/Subcontractor(s) with confidentiality.

7.7 The BUYER will provide to the Monitor sufficient information about all meetings among the parties related to the Project provided such meetings could have an impact on the contractual relations between the parties. The parties will offer to the Monitor the option to participate in such meetings.

7.8 The Monitor will submit a written report to the designated Authority of BUYER/Secretary in the Department/ within 8 to 10 weeks from the date of reference or intimation to him by the BUYER / BIDDER and, should the occasion arise, submit proposals for correcting problematic situations.

8. Facilitation of Investigation

In case of any allegation of violation of any provisions of this Pact or payment of commission, the BUYER or its agencies shall be entitled to examine all the documents including the Books of Accounts of the BIDDER and the BIDDER shall provide necessary information and documents in English and shall extend all possible help for the purpose of such examination.

9. Law and Place of Jurisdiction This Pact is subject to Indian Law. The place of performance and jurisdiction is the seat of the BUYER.

10. Other Legal Actions

The actions stipulated in this Integrity Pact are without prejudice to any other legal action that may follow in accordance with the provisions of the extant law in force relating to any civil or criminal proceedings.

11. Validity


IT-HR& C/2018/2019/476 dated :4/2/2019


11.1 The validity of this Integrity Pact shall be from date of its signing and extend upto 5 years or the complete execution of the contract to the satisfaction of both the BUYER and the BIDDER/Seller, including warranty period, whichever is later. In case BIDDER is unsuccessful, this Integrity Pact shall expire after six months from the date of the signing of the contract, with the successful Bidder by the BUYER.

11.2 Should one or several provisions of this Pact turn out to be invalid; the remainder of this Pact shall remain valid. In this case, the parties will strive to come to an agreement to their original intentions.

12. The parties hereby sign this Integrity Pact at ___ on _________ For BUYER For BIDDER Name of the Officer. Chief Executive Officer Designation Office / Department / Branch State Bank of India. Witness Witness 1 1. 2 2. * Provisions of these clauses would need to be amended/ deleted in line with the policy of the BUYER in regard to involvement of Indian agents of foreign suppliers. Note: This agreement will require stamp duty as applicable in the State where it is executed.