1 Request for Empanelment (RFE) Request for proposal for “Empanelment of Human Resource Consultants” for hiring manpower and other HR initiatives at Central Registry of Securitization Asset Reconstruction and Security Interest of India (CERSAI) Ref no. CERSAI/RFP/2016-97 Issued on: 23.06.2016 Issued by: CERSAI 2 nd Floor, Rear Block, Jeevan Vihar Building, Parliament Street , New Delhi 110001 Response Deadline: 14.07.2016 at 2:00 PM
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Request for Empanelment (RFE)
Request for proposal for
“Empanelment of Human Resource Consultants”
for hiring manpower and other HR initiatives
at
Central Registry of Securitization Asset Reconstruction and Security Interest of India
(CERSAI)
Ref no. CERSAI/RFP/2016-97
Issued on: 23.06.2016
Issued by: CERSAI
2nd Floor, Rear Block, Jeevan Vihar Building, Parliament Street , New Delhi 110001
Response Deadline: 14.07.2016 at 2:00 PM
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CERSAI – AN INTRODUCTION
Central Registry of Securitization Asset Reconstruction and Security Interest of India (CERSAI) was established on 31st March, 2011 under SARFAESI Act. It is a company under section 8 of Companies Act, 2013. The objective of CERSAI is to maintain and operate a Registration System for the registration of transactions of securitization, asset reconstruction of financial assets and creation of security interest over property, as contemplated under the Chapter IV of the Securitization and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 (SARFAESI Act) on payment of prescribed fees. This will help prevent fraud by way of multiple financing against same property/Security. Shareholding Pattern for CERSAI:
Govt. of India: 51%
National Housing Bank: 5%
10 major Public Sector Banks: 4.4% each (State Bank of India, Bank of Baroda, Punjab National Bank, Bank of India, Canara Bank, IDBI Bank, Union Bank of India, Central Bank of India, Syndicate Bank & Indian Overseas Bank)
CERSAI presently registers:
Security interest by way of deposit of title deeds.
Securitization and asset reconstruction transactions.
Assignment of debt (factoring) transactions – w.e.f. 02nd April, 2012.
Security interest over movables, intangibles and secured by mortgages other than by deposit of title deeds.
Shortly extending CERSAI registration to:
Properties under construction Institutions registered with CERSAI include:
Public Sector Banks
Private Sector Banks
Regional Rural Banks
Foreign Banks
Cooperative Banks
Housing Finance Companies
NBFCs
Asset Reconstruction Companies
Factoring Companies
Security Trustees Future Plans for CERSAI:
CERSAI has been mandated by the Government of India to establish a Central KYC Registry;
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Banks / Financial Institutions (FIs) will upload verified scanned images of IDs and address proofs of customers;
A unique Central KYC ID will be allotted to the customer and advised to him;
Financial institutions would be required to download the KYC documents from KYC Registry;
This would eventually lead to simplification of processes and reduce the time taken by customers. Further, it would result in huge cost savings for the banks / FIs.
Request for Empanelment (RFE)
CERSAI seeks a proposal from reputed consulting organisations to enable CERSAI to
empanel HR Consultants for facilitating hiring of specialized/generalist manpower
on regular/ contract basis and to help design and implement organisation structure
and HR processes to achieve the stated goals and objectives of the organization.
Under this engagement, CERSAI shall empanel HR Consultants for: -
Hiring manpower on short term/ contract basis in various positions including
Top Management positions and suggesting evaluation methods and
competency tests for internal selection/ promotions as per requirements of
CERSAI and as and when need arises/ intimated by the CERSAI from time to
time
Preparation of organization structure with roles and responsibilities
Documentation of HR processes and policy
CERSAI expressly stipulates that empanelment of a shortlisted bidders under this
RFE is on the understanding that this RFE contains only the principal provisions for
the entire assignment and that any other services which may be required in
connection with the successful implementation of the assignment shall be deemed to
be a part of the assignment. The empanelled bidder shall be required to undertake to
perform all such tasks, render requisite services as may be required for the successful
completion of the entire assignment.
CERSAI will release the Request for Proposal (RFP) to the empanelled bidders only
for specific scope of work as and when required as outlined in the RFE document.
1. PROJECT OBJECTIVE CERSAI places lot of emphasis on its human capital. Since employees are the most
valuable assets of any organization, it has also been organization’s endeavour to
focus on hiring the best candidates to achieve growth, turnover and competitive
advantage.
Given this, CERSAI would like to attract and develop the best talent.
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2. SCOPE OF WORK
The bidders are expected to provide consultancy services towards the achievement of
three objectives as stated below:
2.1 Support CERSAI’s representatives to establish requirements for hiring manpower on regular/ contract basis in various positions and completing hiring of these positions
2.2 Recommend a suitable organization structure for CERSAI based on their key objectives and requirements
2.3 Design robust HR manual including all HR processes and policies to ensure attainment of objectives of CERSAI
Detailed description of the scope of work:
2.1 Support CERSAI’s representatives to establish requirements for hiring
manpower on regular/ contract basis in various positions and completing
hiring of these positions
Preparation of job specification in coordination with CERSAI for various
positions which CERSAI intends to hire
Undertake compensation survey and finalize the compensation structure in
consultation with CERSAI for these positions
Preparation of advertisement for filling positions identified by CERSAI on
regular/ Contract basis in various positions including Top Management
positions
To assist CERSAI to advertise these positions in leading print and digital
media according to CERSAI’s requirements
Identification of suitable candidates based on their experience, skill sets,
academic qualification for certain critical positions specified by CERSAI,
coordinating with them for their participation
Providing the complete list of applicants clearly indicating their eligibility or
otherwise for publishing on CERSAI’s website keeping a window for
objections, if any. Based on the objections received within stipulated period,
the bidder shall take appropriate corrective action, if necessary, and will
prepare final list of eligible candidates. This process of online objection and
appropriate corrective action, if necessary, shall be done by the bidder, report
of which shall be submitted to CERSAI
Process soft copies of applications and providing hard copies of these online
applications to CERSAI
Short-listing of applications received for further screening (decide various
screening process required for the job role) in consultation with CERSAI
Issuance of call letters and ensuring complete co-ordination with shortlisted
candidates
Arranging for various screening process including Psychometric Test (if
required), composition of Selection Committee etc., in consultation with
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CERSAI
Facilitate conduct of interview by the Selection Committee constituted by
CERSAI
Perform background check on candidates for the position. The bidder should
ensure that the candidates identified should not have any police
record/criminal record against them. The antecedent should be in prescribed
format duly signed by Competent Authority
Handle and prepare answers for any recruitment related questions asked
under Right to Information Act as per the rules and regulations of
Government of India and/or decision of Hon’ble High Court/ Supreme Court
Arrange for medical test of all selected candidates, providing the medical
fitness certificate to CERSAI
Assist CERSAI in Internal selection/ promotion process including suggesting
evaluation methods & competency tests
Maintain a database of all applications received in response to the
advertisements and keep CERSAI updated on a weekly basis on the number
and profile of applications received
Submit a list of total applications received in all categories for the posts and
hand over the applications to CERSAI at the end of the engagement or as and
when required by CERSAI
Without prior written approval of CERSAI, the Consultant shall neither use
CERSAI’s name, nor place advertisements regarding recruitment on behalf of
CERSAI in the print or electronic media or in any other manner whatsoever
2.2 Recommend a suitable organization structure for CERSAI based on their key
objectives and requirements
Conduct internal discussions to establish business needs and objectives
Study benchmark structures and identify options for CERSAI’s top level
structure
Design and recommend top level (macro) organization structure options for
CERSAI aligned to the defined objectives
Sign off from management on top level structure
Expand the top level organization structure to last level including the
structure of support functions
2.3 Design robust HR manual including all HR processes and policies to ensure attainment of objectives of CERSAI
Design all the required HR policies and processes required for CERSAI,
including (illustrative):
o Code of Conduct
o Leave Policy
o Travel Policy
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o Performance Management System / Policy
o Transfer & Promotion Policy
o Employee Administration (Leave, Attendance, Reimbursement
Process, Deputation etc.)
o Internal Communication Process
o Grievance Handling Procedures
o Employee Health and Safety
o Sexual Harassment
All policies to be developed as per the relevant legal regulations
Design templates, forms, formats associated with the designed processes and
policies
Develop HR Policy Manual and Employee Handbook
3. SCHEDULE OF EVENTS S.No. Event Target Date 1. RFE Issued 23.06.2016 2. Pre-bid at CERSAI Office, 2nd Floor, Rear Block,
Jeevan Vihar Building, Parliament Street , New Delhi 110001
30.06.2016 at 11.00 p.m.
3. Last Date and time for Submission of Proposals 14.07.2016 2:00 p.m. 4. Date and time of Opening of Pre-qualification
Proposal at CERSAI Office, 2nd Floor, Rear Block, Jeevan Vihar Building, Parliament Street , New Delhi 110001
14.07.2016 3:00 p.m.
5. Date and time of Opening of Technical Proposal
To be informed later
5. Presentation by the bidder eligible for pre-qualification criteria to the evaluation committee if required.
To be informed later
4. REQUISITIONS AND EVALUATION CRITERIA
It is proposed to have a Two Cover System for this RFE Response.
o Pre-qualification Proposal
o Technical Proposal
The proposals will be evaluated by CERSAI evaluation committee based on the
pre‐qualification and technical proposal submitted by the bidder
CERSAI will first open only the pre-qualification proposals which shall be
evaluated as per the specified criteria
In the second step, the technical proposal of only those bidders, who qualify in
the pre-qualification stage, shall be opened and evaluation will be done based
on the specified technical criteria
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The evaluation committee shall evaluate the responses to the RFE and all
supporting documents / documentary evidence. Inability to submit requisite
supporting documents / documentary evidence would lead to rejection of the
proposal
The decision of the evaluation committee in the evaluation of responses to the
RFE shall be final
Technical bids will be evaluated for only those bidders who meet the eligibility
criteria as outlined in section 4.1
Only those bids with a technical score of >=75 shall be considered for
empanelment
All responses shall be evaluated to validate compliance of the bidders
according to the following criteria as per format and supporting documents
mentioned against each clause. Bidders who meet the eligibility criteria will be
required to make a presentation to the evaluation committee of CERSAI
4.1 Pre-qualification Proposal
CERSAI will first open only the pre-qualification proposals which shall be evaluated
1. The Bidder should be registered in India under the Indian Companies Act 1956 and should be in operation in India for minimum of 5 years
Copy of Certificate of Incorporation from Registrar of Companies to be attached
2. The Bidder should have a minimum annual revenue of Rupees 40 Crores from pure-play HR Consulting and Recruitment each during the last three declared financial years
Copy of relevant financial statements and audited accounts to be attached Or Certificate from Auditor
3. The bidder should have prior experience of executing projects with similar scope of work in India in the last five years
Recruited at least 10 top management positons in financial services sector
Recruited at least 20 mid-management positons in financial services sector
Copy of Work Order/ Engagement Letter
4. The bidder should have a minimum of 50 full time HR Consultants on its payroll in India
Self-certificate from authorised personnel
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4.2 Technical Proposal
The following table lists down the evaluation criteria and the associated weightage of
marks allotted that would help in technical evaluations of the proposals:
S.
No.
Evaluation Criteria / Definition Points
1. Experience of the bidder in the line of business of providing
end-to-end recruitment services in middle/ senior/ top
management positions in the financial services sector
20
2. Experience of the bidder in HR consulting for similar scope
of work in last 5 years
15
3. CVs of personnel proposed by the Bidder 15
4. Proven ability to deliver HR consulting work through use of
well-researched tools and methodologies
Robust tools and methodologies in the areas of
organisation structuring, competencies, job design and
evaluation
Comprehensive compensation database, comprising
benchmarks from 400 or more companies across diverse
sectors
20
5. Proposed Approach & Methodology
Understanding of the assignment & objectives
Proposed Approach & Methodology and its applicability
to meet assignment’s objective
Roadmap and action plan for implementation
15
6. Team Presentation 15
Total 100
5. GUIDELINES Bidding agencies are advised to study this RFE document carefully before submitting
their proposals. Submission of a proposal in response to this notice shall be deemed
to have been done after careful study and examination of this document with full
understanding of its terms, conditions and implications.
In order to facilitate the evaluation by CERSAI and to ensure each proposal receives
full consideration, proposals should be accompanied by the documents as listed
below:
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All information included in this Request for Proposal (RFE) is confidential and
only for the knowledge of the recipient. No information included in this
document or in discussions connected to it may be disclosed to any other party.
The Bidders should submit 2 printed copies of the proposal and a non-rewritable
CD as a single file in PDF format containing the Pre-qualification and Technical
Bid along with all annexures and forms/letters
The Bid should be submitted in two separate envelopes;
a. Pre-qualification Proposal
b. Technical Proposal
All pages of the proposal must be sequentially numbered and shall be initialled by
the Authorized Representative of the Bidder
The technical part of the proposal should not contain any pricing information
whatsoever on the services offered
The Bidder shall seal the Proposal in one outer and two inner envelopes, as