InComm |Student Survey, Winter Semester 19/20 Report: Student Survey Winter Semester 19/20
InComm |Student Survey, Winter Semester 19/20
•“The InComm project wants to develop and implement a more inclusive welcome process at all partner universities, where students and staff from all backgrounds feel welcome in
one international identity, to become truly international universities.”
Image Credit: TU Eindhoven
InComm |Student Survey, Winter Semester 19/201
61
59
1
14
8
15
6
43
11
38
38
16
6
41
29 32
31
3
19
9
75
7
18
9
18
5
75
14
51
E I N D H O V E N U N I V E R S I T Y O F
T E C H N O L O G Y
I N S T I T U T O S U P E R I O R T É C N I C O
K T H R O Y A L I N S T I T U T E O F
T E C H N O L O G Y I N S T O C K H O L M
T O M S K P O L Y T E C H N I C
U N I V E R S I T Y
U N I V E R S I T A T P O L I T È C N I C A D E
C A T A L U N Y A
G R A N D T O T A L
Master PhD Grand Total
95213
167 58 38
607
104
544
22
12737
846
EindhovenUniversity ofTechnology
Instituto SuperiorTécnico
KTH Royal Instituteof Technology in
Stockholm
Tomsk PolytechnicUniversity
UniversitatPolitècnica de
Catalunya
Grand Total
International National*
TARGET GROUPS:Master students (full degree)PhD’s
✓ Eindhoven University of Technology ✓ Instituto Superior Técnico✓ KTH Royal Institute of Technology in Stockholm✓ Technische Universität Darmstadt✓ Technische Universität Graz✓ Tomsk Polytechnic University✓ Universitat Politècnica de Catalunya
February 2020
► Map the latest trends in INTERNATIONAL COMMUNITY’S INTEGRATION;
► Collected GENERAL AND STATISTICAL DATA considering:✓ geographical differences among the project partners;✓ diversity in all aspects of the project to safeguard inclusion
and to avoid biases, whether that is gender, race, ethnicity, religious orientation, sexual orientation, disabilities and avoiding biases.
PARTNERS
METHODOLOGY
InComm |Student Survey, Winter Semester 19/20
NOT GOOD< 5,5
GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5
EXCELLENT> 7.5
LABEL (scale 1-10)
TO BE IMPROVEDfrom 5.6 to 6.5
LOCAL LANGUAGE SKILLS
ATTRACTIVENESS, SELECTION AND
APPLICATION
FORMALITIES FIRST DAYS
ONBOARDING 1ST 100 DAYS
• COMMUNICATION (Int'l Students)
• INTEREST
• INTERESTING STUDY PROGRAMME
• UNIVERSITY'S REPUTATION
• SUPPORT AND GUIDANCE
• BUREAUCRATIC/LEGAL SUPPORT
• CULTURE AND LEISURE
• COMMUNITY BELONGING
• SATISFACTION WELCOME ACT.
• BUREAUCRATIC/LEGAL SUPPORT
• WELCOME INFORMATION
• HELPFUL INFORMATION
• COMMUNITY BELONGING
• DISCRIMINATION
• INTERNATIONAL CLASSROOM ENV.
OVERALL FEELING
CUSTOMER JOURNEY TRAFFIC LIGHT
COMMUNITY BELONGING
RESPECT
EQUAL TREATEMENT
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
InComm |Student Survey, Winter Semester 19/20
✓ 7% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with
25 responses, is discrimination based on ethnicity.▪ Other responses included discrimination based
on: gender (9 responses), religion (8), age (6), or sexual orientation (3).
▪ No respondent felt that they had been discriminated against on the basis of a disability.
[Ethnicity], 25, 49%
[Religious orientation],
8, 16%
[Sexual orientation],
3, 6%
[Disability], 0, 0%
[Age], 6, 12%
[Gender], 9, 17%
Discrimination
InComm |Student Survey, Winter Semester 19/20
LOCAL LANGUAGE SKILLS
ATTRACTIVENESS, SELECTION AND
APPLICATION
FORMALITIES FIRST DAYS
ONBOARDING 1ST 100 DAYS
• COMMUNICATION (Int'l Students)
• INTEREST
• INTERESTING STUDY PROGRAMME
• UNIVERSITY'S REPUTATION
• SUPPORT AND GUIDANCE
• BUREAUCRATIC/LEGAL SUPPORT
• CULTURE AND LEISURE
• COMMUNITY BELONGING
• SATISFACTION WELCOME ACT.
• BUREAUCRATIC/LEGAL SUPPORT
• WELCOME INFORMATION
• HELPFUL INFORMATION
• COMMUNITY BELONGING
• DISCRIMINATION
• INTERNATIONAL CLASSROOM ENV.
OVERALL FEELING
COMMUNITY BELONGING
RESPECT
EQUAL TREATEMENT
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
NOT GOOD< 5,5
GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5
EXCELLENT> 7.5
LABEL (scale 1-10)
TO BE IMPROVEDfrom 5.6 to 6.5
National Int'l Master PhD
CUSTOMER JOURNEY TRAFFIC LIGHT
InComm |Student Survey, Winter Semester 19/20
✓ 6,5% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with 3
responses, is discrimination based on gender.▪ Other responses included discrimination based
on: ethnicity (2 responses), religion (1), or age (1).▪ No respondent felt that they had been
discriminated against on the basis of a disability or sexual orientation.
[Ethnicity], 2, 29%
[Religious orientation],
1, 14%
[Sexual orientation],
0, 0%
[Disability], 0, 0%[Age], 1, 14%
[Gender], 3, 43%
EINDHOVEN UNIVERSITY OF TECHNOLOGY
Discrimination
InComm |Student Survey, Winter Semester 19/20
NOT GOOD< 5,5
GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5
EXCELLENT> 7.5
LABEL (scale 1-10)
TO BE IMPROVEDfrom 5.6 to 6.5
LOCAL LANGUAGE SKILLS
ATTRACTIVENESS, SELECTION AND
APPLICATION
FORMALITIES FIRST DAYS
ONBOARDING 1ST 100 DAYS
• COMMUNICATION (Int'l Students)
• INTEREST
• INTERESTING STUDY PROGRAMME
• UNIVERSITY'S REPUTATION
• SUPPORT AND GUIDANCE
• BUREAUCRATIC/LEGAL SUPPORT
• CULTURE AND LEISURE
• COMMUNITY BELONGING
• SATISFACTION WELCOME ACT.
• BUREAUCRATIC/LEGAL SUPPORT
• WELCOME INFORMATION
• HELPFUL INFORMATION
• COMMUNITY BELONGING
• DISCRIMINATION
• INTERNATIONAL CLASSROOM ENV.
OVERALL FEELING
COMMUNITY BELONGING
RESPECT
EQUAL TREATEMENT
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
CUSTOMER JOURNEY TRAFFIC LIGHT
InComm |Student Survey, Winter Semester 19/20
✓ 6,5% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with
13 responses, is discrimination based on ethnicity.▪ Other responses included discrimination based
on: gender (5 responses), religion (3), sexual orientation (3), or age (2).
▪ No respondent felt that they had been discriminated against on the basis of a disability.
[Ethnicity], 13, 50%
[Religious orientation],
3, 11%
[Sexual orientation],
3, 12%
[Disability], 0, 0%
[Age], 2, 8%
[Gender], 5, 19%
INSTITUTO SUPERIOR TÉCNICO
Discrimination
InComm |Student Survey, Winter Semester 19/20
Survey ResultsKTH Royal Institute of Technology in Stockholm
InComm |Student Survey, Winter Semester 19/20
NOT GOOD< 5,5
GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5
EXCELLENT> 7.5
LABEL (scale 1-10)
TO BE IMPROVEDfrom 5.6 to 6.5
LOCAL LANGUAGE SKILLS
ATTRACTIVENESS, SELECTION AND
APPLICATION
FORMALITIES FIRST DAYS
ONBOARDING 1ST 100 DAYS
• COMMUNICATION (Int'l Students)
• INTEREST
• INTERESTING STUDY PROGRAMME
• UNIVERSITY'S REPUTATION
• SUPPORT AND GUIDANCE
• BUREAUCRATIC/LEGAL SUPPORT
• CULTURE AND LEISURE
• COMMUNITY BELONGING
• SATISFACTION WELCOME ACT.
• BUREAUCRATIC/LEGAL SUPPORT
• WELCOME INFORMATION
• HELPFUL INFORMATION
• COMMUNITY BELONGING
• DISCRIMINATION
• INTERNATIONAL CLASSROOM ENV.
OVERALL FEELING
COMMUNITY BELONGING
RESPECT
EQUAL TREATEMENT
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
CUSTOMER JOURNEY TRAFFIC LIGHT
InComm |Student Survey, Winter Semester 19/20
✓ 6% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with 4
responses, is discrimination based on ethnicity.▪ Other responses included discrimination based
on: religion (2 responses) or gender (1).▪ No respondent felt that they had been
discriminated against on the basis of a disability, age, or sexual orientation.
[Ethnicity], 4, 57%
[Religious orientation],
2, 29%
[Sexual orientation],
0, 0%[Disability], 0,
0%
[Age], 0, 0%
[Gender], 1, 14%
KTH ROYAL INSTITUTE OF TECHNOLOGY IN STOCKHOLM
Discrimination
InComm |Student Survey, Winter Semester 19/20
NOT GOOD< 5,5
GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5
EXCELLENT> 7.5
LABEL (scale 1-10)
TO BE IMPROVEDfrom 5.6 to 6.5
LOCAL LANGUAGE SKILLS
ATTRACTIVENESS, SELECTION AND
APPLICATION
FORMALITIES FIRST DAYS
ONBOARDING 1ST 100 DAYS
• COMMUNICATION (Int’l Students)
• INTEREST
• INTERESTING STUDY PROGRAMME
• UNIVERSITY'S REPUTATION
• SUPPORT AND GUIDANCE
• BUREAUCRATIC/LEGAL SUPPORT
• CULTURE AND LEISURE
• COMMUNITY BELONGING
• SATISFACTION WELCOME ACT.
• BUREAUCRATIC/LEGAL SUPPORT
• WELCOME INFORMATION
• HELPFUL INFORMATION
• COMMUNITY BELONGING
• DISCRIMINATION
• INTERNATIONAL CLASSROOM ENV.
OVERALL FEELING
COMMUNITY BELONGING
RESPECT
EQUAL TREATEMENT
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
CUSTOMER JOURNEY TRAFFIC LIGHT
InComm |Student Survey, Winter Semester 19/20
✓ 6,4% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with 4
responses, is discrimination based on ethnicity.▪ Other responses included discrimination based
on: religion (2 responses), or age (2).▪ No respondent felt that they had been
discriminated against on the basis of a disability, gender, or sexual orientation.
[Ethnicity], 4, 50%
[Religious orientation], 2,
25%
[Sexual orientation], 0,
0%
[Disability], 0, 0%
[Age], 2, 25%
[Gender], 0, 0%
TOMSK POLYTECHNIC UNIVERSITY
Discrimination
InComm |Student Survey, Winter Semester 19/20
NOT GOOD< 5,5
GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5
EXCELLENT> 7.5
LABEL (scale 1-10)
TO BE IMPROVEDfrom 5.6 to 6.5
LOCAL LANGUAGE SKILLS
ATTRACTIVENESS, SELECTION AND
APPLICATION
FORMALITIES FIRST DAYS
ONBOARDING 1ST 100 DAYS
• COMMUNICATION (Int'l Students)
• INTEREST
• INTERESTING STUDY PROGRAMME
• UNIVERSITY'S REPUTATION
• SUPPORT AND GUIDANCE
• BUREAUCRATIC/LEGAL SUPPORT
• CULTURE AND LEISURE
• COMMUNITY BELONGING
• SATISFACTION WELCOME ACT.
• BUREAUCRATIC/LEGAL SUPPORT
• WELCOME INFORMATION
• HELPFUL INFORMATION
• COMMUNITY BELONGING
• DISCRIMINATION
• INTERNATIONAL CLASSROOM ENV.
OVERALL FEELING
COMMUNITY BELONGING
RESPECT
EQUAL TREATEMENT
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
National Int'l Master PhD
CUSTOMER JOURNEY TRAFFIC LIGHT
InComm |Student Survey, Winter Semester 19/20
✓ 8,9% of respondents reported experiencing discrimination▪ The only form of discrimination reported, with 1
response, is discrimination based on ethnicity.▪ No respondent felt that they had been
discriminated against on the basis of a disability, gender, religion, age or sexual orientation.
[Ethnicity], 1, 100%
[Religious orientation], 0,
0%[Sexual
orientation], 0, 0%
[Disability], 0, 0%
[Age], 0, 0%
[Gender], 0, 0%
UNIVERSITAT POLITÈCNICA DE CATALUNYA
Discrimination
InComm |Student Survey, Winter Semester 19/20
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