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InComm |Student Survey, Winter Semester 19/20 Report: Student Survey Winter Semester 19/20
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Report: Student Survey Winter Semester 19/20

Apr 30, 2023

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Page 1: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Report:Student SurveyWinter Semester 19/20

Page 2: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

•“The InComm project wants to develop and implement a more inclusive welcome process at all partner universities, where students and staff from all backgrounds feel welcome in

one international identity, to become truly international universities.”

Image Credit: TU Eindhoven

Page 3: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Survey ResultsOverview

Page 4: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/201

61

59

1

14

8

15

6

43

11

38

38

16

6

41

29 32

31

3

19

9

75

7

18

9

18

5

75

14

51

E I N D H O V E N U N I V E R S I T Y O F

T E C H N O L O G Y

I N S T I T U T O S U P E R I O R T É C N I C O

K T H R O Y A L I N S T I T U T E O F

T E C H N O L O G Y I N S T O C K H O L M

T O M S K P O L Y T E C H N I C

U N I V E R S I T Y

U N I V E R S I T A T P O L I T È C N I C A D E

C A T A L U N Y A

G R A N D T O T A L

Master PhD Grand Total

95213

167 58 38

607

104

544

22

12737

846

EindhovenUniversity ofTechnology

Instituto SuperiorTécnico

KTH Royal Instituteof Technology in

Stockholm

Tomsk PolytechnicUniversity

UniversitatPolitècnica de

Catalunya

Grand Total

International National*

TARGET GROUPS:Master students (full degree)PhD’s

✓ Eindhoven University of Technology ✓ Instituto Superior Técnico✓ KTH Royal Institute of Technology in Stockholm✓ Technische Universität Darmstadt✓ Technische Universität Graz✓ Tomsk Polytechnic University✓ Universitat Politècnica de Catalunya

February 2020

► Map the latest trends in INTERNATIONAL COMMUNITY’S INTEGRATION;

► Collected GENERAL AND STATISTICAL DATA considering:✓ geographical differences among the project partners;✓ diversity in all aspects of the project to safeguard inclusion

and to avoid biases, whether that is gender, race, ethnicity, religious orientation, sexual orientation, disabilities and avoiding biases.

PARTNERS

METHODOLOGY

Page 5: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

NOT GOOD< 5,5

GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5

EXCELLENT> 7.5

LABEL (scale 1-10)

TO BE IMPROVEDfrom 5.6 to 6.5

LOCAL LANGUAGE SKILLS

ATTRACTIVENESS, SELECTION AND

APPLICATION

FORMALITIES FIRST DAYS

ONBOARDING 1ST 100 DAYS

• COMMUNICATION (Int'l Students)

• INTEREST

• INTERESTING STUDY PROGRAMME

• UNIVERSITY'S REPUTATION

• SUPPORT AND GUIDANCE

• BUREAUCRATIC/LEGAL SUPPORT

• CULTURE AND LEISURE

• COMMUNITY BELONGING

• SATISFACTION WELCOME ACT.

• BUREAUCRATIC/LEGAL SUPPORT

• WELCOME INFORMATION

• HELPFUL INFORMATION

• COMMUNITY BELONGING

• DISCRIMINATION

• INTERNATIONAL CLASSROOM ENV.

OVERALL FEELING

CUSTOMER JOURNEY TRAFFIC LIGHT

COMMUNITY BELONGING

RESPECT

EQUAL TREATEMENT

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

Page 6: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Respondents’ Country of Origin

Page 7: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

✓ 7% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with

25 responses, is discrimination based on ethnicity.▪ Other responses included discrimination based

on: gender (9 responses), religion (8), age (6), or sexual orientation (3).

▪ No respondent felt that they had been discriminated against on the basis of a disability.

[Ethnicity], 25, 49%

[Religious orientation],

8, 16%

[Sexual orientation],

3, 6%

[Disability], 0, 0%

[Age], 6, 12%

[Gender], 9, 17%

Discrimination

Page 8: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Survey ResultsEindhoven University of Technology

Page 9: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

LOCAL LANGUAGE SKILLS

ATTRACTIVENESS, SELECTION AND

APPLICATION

FORMALITIES FIRST DAYS

ONBOARDING 1ST 100 DAYS

• COMMUNICATION (Int'l Students)

• INTEREST

• INTERESTING STUDY PROGRAMME

• UNIVERSITY'S REPUTATION

• SUPPORT AND GUIDANCE

• BUREAUCRATIC/LEGAL SUPPORT

• CULTURE AND LEISURE

• COMMUNITY BELONGING

• SATISFACTION WELCOME ACT.

• BUREAUCRATIC/LEGAL SUPPORT

• WELCOME INFORMATION

• HELPFUL INFORMATION

• COMMUNITY BELONGING

• DISCRIMINATION

• INTERNATIONAL CLASSROOM ENV.

OVERALL FEELING

COMMUNITY BELONGING

RESPECT

EQUAL TREATEMENT

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

NOT GOOD< 5,5

GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5

EXCELLENT> 7.5

LABEL (scale 1-10)

TO BE IMPROVEDfrom 5.6 to 6.5

National Int'l Master PhD

CUSTOMER JOURNEY TRAFFIC LIGHT

Page 10: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Respondents’ Country of Origin

Page 11: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

✓ 6,5% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with 3

responses, is discrimination based on gender.▪ Other responses included discrimination based

on: ethnicity (2 responses), religion (1), or age (1).▪ No respondent felt that they had been

discriminated against on the basis of a disability or sexual orientation.

[Ethnicity], 2, 29%

[Religious orientation],

1, 14%

[Sexual orientation],

0, 0%

[Disability], 0, 0%[Age], 1, 14%

[Gender], 3, 43%

EINDHOVEN UNIVERSITY OF TECHNOLOGY

Discrimination

Page 12: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Survey ResultsInstituto Superior Técnico

Page 13: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

NOT GOOD< 5,5

GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5

EXCELLENT> 7.5

LABEL (scale 1-10)

TO BE IMPROVEDfrom 5.6 to 6.5

LOCAL LANGUAGE SKILLS

ATTRACTIVENESS, SELECTION AND

APPLICATION

FORMALITIES FIRST DAYS

ONBOARDING 1ST 100 DAYS

• COMMUNICATION (Int'l Students)

• INTEREST

• INTERESTING STUDY PROGRAMME

• UNIVERSITY'S REPUTATION

• SUPPORT AND GUIDANCE

• BUREAUCRATIC/LEGAL SUPPORT

• CULTURE AND LEISURE

• COMMUNITY BELONGING

• SATISFACTION WELCOME ACT.

• BUREAUCRATIC/LEGAL SUPPORT

• WELCOME INFORMATION

• HELPFUL INFORMATION

• COMMUNITY BELONGING

• DISCRIMINATION

• INTERNATIONAL CLASSROOM ENV.

OVERALL FEELING

COMMUNITY BELONGING

RESPECT

EQUAL TREATEMENT

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

CUSTOMER JOURNEY TRAFFIC LIGHT

Page 14: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Respondents’ Country of Origin

Page 15: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

✓ 6,5% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with

13 responses, is discrimination based on ethnicity.▪ Other responses included discrimination based

on: gender (5 responses), religion (3), sexual orientation (3), or age (2).

▪ No respondent felt that they had been discriminated against on the basis of a disability.

[Ethnicity], 13, 50%

[Religious orientation],

3, 11%

[Sexual orientation],

3, 12%

[Disability], 0, 0%

[Age], 2, 8%

[Gender], 5, 19%

INSTITUTO SUPERIOR TÉCNICO

Discrimination

Page 16: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Survey ResultsKTH Royal Institute of Technology in Stockholm

Page 17: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

NOT GOOD< 5,5

GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5

EXCELLENT> 7.5

LABEL (scale 1-10)

TO BE IMPROVEDfrom 5.6 to 6.5

LOCAL LANGUAGE SKILLS

ATTRACTIVENESS, SELECTION AND

APPLICATION

FORMALITIES FIRST DAYS

ONBOARDING 1ST 100 DAYS

• COMMUNICATION (Int'l Students)

• INTEREST

• INTERESTING STUDY PROGRAMME

• UNIVERSITY'S REPUTATION

• SUPPORT AND GUIDANCE

• BUREAUCRATIC/LEGAL SUPPORT

• CULTURE AND LEISURE

• COMMUNITY BELONGING

• SATISFACTION WELCOME ACT.

• BUREAUCRATIC/LEGAL SUPPORT

• WELCOME INFORMATION

• HELPFUL INFORMATION

• COMMUNITY BELONGING

• DISCRIMINATION

• INTERNATIONAL CLASSROOM ENV.

OVERALL FEELING

COMMUNITY BELONGING

RESPECT

EQUAL TREATEMENT

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

CUSTOMER JOURNEY TRAFFIC LIGHT

Page 18: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Respondents’ Country of Origin

Page 19: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

✓ 6% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with 4

responses, is discrimination based on ethnicity.▪ Other responses included discrimination based

on: religion (2 responses) or gender (1).▪ No respondent felt that they had been

discriminated against on the basis of a disability, age, or sexual orientation.

[Ethnicity], 4, 57%

[Religious orientation],

2, 29%

[Sexual orientation],

0, 0%[Disability], 0,

0%

[Age], 0, 0%

[Gender], 1, 14%

KTH ROYAL INSTITUTE OF TECHNOLOGY IN STOCKHOLM

Discrimination

Page 20: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Survey ResultsTomsk Polytechnic University

Page 21: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

NOT GOOD< 5,5

GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5

EXCELLENT> 7.5

LABEL (scale 1-10)

TO BE IMPROVEDfrom 5.6 to 6.5

LOCAL LANGUAGE SKILLS

ATTRACTIVENESS, SELECTION AND

APPLICATION

FORMALITIES FIRST DAYS

ONBOARDING 1ST 100 DAYS

• COMMUNICATION (Int’l Students)

• INTEREST

• INTERESTING STUDY PROGRAMME

• UNIVERSITY'S REPUTATION

• SUPPORT AND GUIDANCE

• BUREAUCRATIC/LEGAL SUPPORT

• CULTURE AND LEISURE

• COMMUNITY BELONGING

• SATISFACTION WELCOME ACT.

• BUREAUCRATIC/LEGAL SUPPORT

• WELCOME INFORMATION

• HELPFUL INFORMATION

• COMMUNITY BELONGING

• DISCRIMINATION

• INTERNATIONAL CLASSROOM ENV.

OVERALL FEELING

COMMUNITY BELONGING

RESPECT

EQUAL TREATEMENT

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

CUSTOMER JOURNEY TRAFFIC LIGHT

Page 22: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Respondents’ Country of Origin

Page 23: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

✓ 6,4% of respondents reported experiencing discrimination▪ The most-reported form of discrimination, with 4

responses, is discrimination based on ethnicity.▪ Other responses included discrimination based

on: religion (2 responses), or age (2).▪ No respondent felt that they had been

discriminated against on the basis of a disability, gender, or sexual orientation.

[Ethnicity], 4, 50%

[Religious orientation], 2,

25%

[Sexual orientation], 0,

0%

[Disability], 0, 0%

[Age], 2, 25%

[Gender], 0, 0%

TOMSK POLYTECHNIC UNIVERSITY

Discrimination

Page 24: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Survey ResultsUniversitat Politècnica de Catalunya

Page 25: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

NOT GOOD< 5,5

GOOD, BUT CAN BE IMPROVEDfrom 6.6 to 7.5

EXCELLENT> 7.5

LABEL (scale 1-10)

TO BE IMPROVEDfrom 5.6 to 6.5

LOCAL LANGUAGE SKILLS

ATTRACTIVENESS, SELECTION AND

APPLICATION

FORMALITIES FIRST DAYS

ONBOARDING 1ST 100 DAYS

• COMMUNICATION (Int'l Students)

• INTEREST

• INTERESTING STUDY PROGRAMME

• UNIVERSITY'S REPUTATION

• SUPPORT AND GUIDANCE

• BUREAUCRATIC/LEGAL SUPPORT

• CULTURE AND LEISURE

• COMMUNITY BELONGING

• SATISFACTION WELCOME ACT.

• BUREAUCRATIC/LEGAL SUPPORT

• WELCOME INFORMATION

• HELPFUL INFORMATION

• COMMUNITY BELONGING

• DISCRIMINATION

• INTERNATIONAL CLASSROOM ENV.

OVERALL FEELING

COMMUNITY BELONGING

RESPECT

EQUAL TREATEMENT

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

National Int'l Master PhD

CUSTOMER JOURNEY TRAFFIC LIGHT

Page 26: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Respondents’ Country of Origin

Page 27: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

✓ 8,9% of respondents reported experiencing discrimination▪ The only form of discrimination reported, with 1

response, is discrimination based on ethnicity.▪ No respondent felt that they had been

discriminated against on the basis of a disability, gender, religion, age or sexual orientation.

[Ethnicity], 1, 100%

[Religious orientation], 0,

0%[Sexual

orientation], 0, 0%

[Disability], 0, 0%

[Age], 0, 0%

[Gender], 0, 0%

UNIVERSITAT POLITÈCNICA DE CATALUNYA

Discrimination

Page 28: Report: Student Survey Winter Semester 19/20

InComm |Student Survey, Winter Semester 19/20

Thank you!www.incomm-project.eu