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Renew Spring 2009 2 3 www re new A newsletter from UnitedHealthcare Medicare Solutions spring into good health John R. Mach, M.D. Chairman, Evercare www.EvercareHealthPlans.com | Spring 2009 Discover the benefits of blueberries! Turn to Page 6. S pring is my favorite time of the year. It’s a season of new growth and fresh starts. So it seems the perfect time to introduce Renew, your new Evercare ® member newsletter. Renew builds on the value you received from Evercare Notes. Within Renew, you will continue to find valuable information about your plan and tips for staying healthy. And as you renew your commitment to good health, we at UnitedHealthcare renew our commitment to you. Whether it’s eating more fruits and vegetables or managing an ongoing illness, we are here to help you live a healthier life. Also within Renew you will see another name: UnitedHealthcare Medicare Solutions. This describes all the health plans and products offered for people with Medicare. As a member of the Evercare plan, you are part of the UnitedHealthcare Medicare Solutions family of plans, too. That means you have even more resources committed to you. Thank you for choosing us to provide your health care coverage. Sincerely,
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Page 1: renew - UnitedHealthcare Community Plan: Medicare ... · checkups you need to maintain heart health. You are also covered for a physical exam every year. This exam can help you monitor

Renew Spring 20092 3www

renewA newsletter from UnitedHealthcare Medicare Solutions

spring into good health

John R. Mach, M.D.Chairman, Evercare

www.EvercareHealthPlans.com | Spring 2009

Discover the benefits of blueberries!Turn to Page 6.

Spring is my favorite time of the year. It’s a season of new growth and fresh starts. So it seems the perfect

time to introduce Renew, your new Evercare® member newsletter.

Renew builds on the value you received from Evercare Notes. Within Renew, you will continue to find valuable information about your plan and tips for staying healthy. And as you renew your commitment to good health, we at UnitedHealthcare renew our commitment to you. Whether it’s eating more fruits and vegetables or managing an ongoing illness, we are here to help you live a healthier life.

Also within Renew you will see another name: UnitedHealthcare Medicare Solutions. This describes all the health plans and products offered for people with Medicare. As a member of the Evercare plan, you are part of the UnitedHealthcare Medicare Solutions family of plans, too. That means you have even more resources committed to you.

Thank you for choosing us to provide your health care coverage.

Sincerely,

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Renew Spring 20092

inside Spring 2009

avoid springtime back painYou’ve got seeds and a shovel. Now you just need a good warm-up before you start gardening. Springtime activities such as gardening and golfing can lead to an aching back. Try these stretches before beginning physical activity:

Sit on a chair. Prop your heel on a low stool or step. Keep your legs straight. Lean forward until you feel a stretch in the back of your thigh. Hold for 15 seconds.

Stand up. Lace your fingers together over your head. Lean to one side and then to the other for 10 seconds.

To prevent back pain while you work or play:

Straighten your back when standing. Bend your knees or kneel to reach the ground.

Avoid lifting heavy objects. If you must lift, bend your legs and keep your back straight.

As always, consult with your doctor before changing or starting an exercise routine.

Call Customer Service at the number on your member ID card, 8 a.m. to 8 p.m. local time, seven days a week.

www.EvercareHealthPlans.com

4 Tobacco and Vascular Disease: A Dangerous Combination

5 Check Your Health: Spring Screenings

7 Meet Members of Our Plans

8 Helpful Tips for Using Your Medicare Benefits

9 Doctor’s Corner: Understanding Glaucoma

As an Evercare® health plan member, you get more benefits and services than you would with Original Medicare. We regularly review these

services and benefits to help make sure you have what you need to stay healthy.

We want to be sure you know all the benefits you may get with your Evercare plan.1 They may include:

New in 2009: Emergency room coverage worldwide.

New in 2009: Programs that help you stop using tobacco.

More helpful products (at no additional cost to you) from our Health Products Benefit Catalog.

your benefits: what to expect this year

Transportation to routine medical and dental visits, to a pharmacy or for ongoing care such as dialysis.

Additional heart screenings, so you can get the checkups you need to maintain heart health.

You are also covered for a physical exam every year. This exam can help you monitor and protect your health. There is no copayment. Call your doctor today to schedule yours.

For a list of benefits, please review your Evidence of Coverage. Or call the number on your member ID card. Customer Service is available 8 a.m. to 8 p.m. local time, seven days a week. Visit www.EvercareHealthPlans.com to view important plan documents online.

1 Limitations, copayments and coinsurance may apply. Benefits may vary by county and plan.

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3

stretch your dollar and stay healthy this spring

Economic times may be tough, but that doesn’t mean you have to cut back on healthy activities. There are many things you can do to boost your health while saving money. Here are a few ideas:

Take a walk. It’s one of the easiest ways to get exercise — and it’s free. Consider asking a friend to be your walking buddy. Or, invite your child or grandchild for a stroll to the park.

Plant a garden of fresh veggies. Gardening is great exercise. And growing some of your own food can help you cut back on grocery bills. If you can’t plant a garden, become a regular at your local farmer’s market.

Feel good by helping others. Sign up for a neighborhood planting event in a park or for a trash pick-up.

Check the newspaper for free events. These may include outdoor concerts and plays.

The Evercare® Web site has a lot of tools that can help you get the most out of your

health plan. You can find a nearby pharmacy or doctor in your network, or look up your health benefits. It takes just three easy steps:

1. Visit our Web site: www.EvercareHealthPlans.com.

2. Choose “Members.”

3. Enter your ZIP code and select your plan name. You can find your plan name on your member ID card.

From here, you can:

Look up pharmacy and drug information. Your Evercare plan covers thousands of drugs. Click on “Search Our Prescription Drug List” to see if drugs you take are covered.

Find the network pharmacy closest to you by clicking “Search for a Network Pharmacy.” Using a network pharmacy can help you save money.

Search or download the Provider Directory. Find nearby doctors or a specific network doctor using the “Physician & Facility Directory” search. Or download a list using “View the Provider Directory.” Staying within your network helps you receive the most value available through your plan.

Check your benefits. Click on “View Summary of Benefits” for an overview of your benefits. Choose “View Evidence of Coverage” for a more detailed look at what is available to you this year.

get more from your plan online

If you don’t have access to the Internet, ask a trusted family member or friend to help. Or call Customer Service at the number on your member ID card, 8 a.m. to 8 p.m. local time, seven days a week.

www.EvercareHealthPlans.com

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Renew Spring 2009

Most people know that using tobacco can lead to lung cancer. But the heart and

blood vessels are also affected by tobacco smoke. That makes using tobacco a major risk factor for blood vessel, or “vascular,” diseases.

The vascular system is the body’s network of blood vessels, which include arteries, veins and capillaries. Blood vessels carry blood to and from the heart. When a person uses tobacco, a sticky substance called plaque builds up on vein and artery walls. This slows down the flow of blood, which can lead to serious problems, including the following:

Carotid DiseaseThe carotid arteries supply blood to the brain, face, scalp and neck. Carotid disease occurs when plaque builds up in these arteries. This makes them narrow and weak, making it hard for blood to get to the brain. This can cause a stroke. Carotid disease causes more than half of all strokes in the United States.1

Peripheral Artery Disease (PAD)PAD affects the vessels that carry blood to the legs, arms, stomach and kidneys. Like carotid disease, it is caused by a buildup of plaque along the artery walls, which slows down blood flow. Over time this can cause cramping or tiredness in the lower half of your body. People with PAD often have blockages in arteries in the heart or to the brain. This means they often have an increased risk for heart attack or stroke.

Abdominal Aortic Aneurysm (AAA)The aorta carries blood from the heart to the rest of the body. AAA occurs when a weak area along the abdominal aorta swells like a balloon and, if not treated, bursts. This leads to bleeding that can cause death.

Quit NowIf you use tobacco, consider quitting. There are many free resources available to help you quit. And many health plans offer services. Ask your doctor for advice.

4

lear

n m

ore we can help you quit

Evercare offers a service at no extra cost to help you end the habit. With it, you get help from a personal coach and referrals to local support programs. Just call 1-877-605-6565, 8 a.m. to 6 p.m. local time, seven days a week, TTY 711.

Plus, look in your Health Products Benefit Catalog for products that can help you quit using tobacco, like nicotine patches and gum.

1 Carotid Artery Disease. National Heart, Lung, and Blood Institute, 2008.

tobacco and vascular disease: a dangerous combination

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5

Screenings can help find health problems early, when they may be easier to treat.

Bring this checklist to your doctor this spring. Find out if you are due for any screenings.

● Cholesterol: High cholesterol can increase your risk for heart disease. Heart disease is the leading cause of death among people ages 65 and older.1

● Colon cancer: Early detection is key. When caught early, colon cancer is highly curable.

● Diabetes: Nearly 24 million Americans have diabetes — but almost 25% of them don’t know it.2 People older than age 45 should think about having their blood sugar levels tested for signs of diabetes.

● Glaucoma: In the early stages of glaucoma, vision may seem normal. An eye exam can detect the disease. See Page 9 for details.

● High blood pressure: Blood pressure that is 140/90 or higher can lead to health problems such as stroke and heart attack.

1 Cardiovascular Disease Screening Overview. Centers for Medicare & Medicaid Services, 2008.2 National Diabetes Statistics, 2007. National Diabetes Information Clearinghouse.

check your health: spring screenings

{ stay in the know }

caregivers: taking care of yourselfTaking care of a loved one can bring both joys and challenges. It can be stressful. To keep your strength as a caregiver, you must take care of your own physical and emotional health. Here’s how:

Maintain the basics. Eat healthy meals, exercise most days and get enough sleep. These steps will help give you energy, so you’re able to take care of your loved one.

Seek and accept help. Make a list of the ways family, friends and neighbors can assist you. Then ask them. For example, someone can cook dinner, pick up a prescription, clean house or take your loved one for a walk. Join a support group for caregivers to connect with people who understand how you feel.

Make time for you. Set aside time each day for something you enjoy. You might see a movie, call a friend, enjoy a cup of herbal tea or take a quiet bath. To make this possible, you might need to have someone stay with your loved one.

Or, your loved one could go to an adult day care center.

See your doctor. Go to regular checkups, and take any medicines you need. If you develop a new health problem, call your doctor. Also tell your doctor if you feel overwhelmed, depressed or burned out.

interested in more help? Evercare™ Solutions for Caregivers might be right for you. To learn more:

Call 1-866-463-5337, 8 a.m. to 8 p.m. local time, Monday to Friday, TTY 711.

Visit www.EvercareHealthPlans.com/solutions _ for _ caregivers.jsp. Please note that caregiver services are not typically part of the Evercare health plan benefit program. Additional fees may apply.

clip & save

www.EvercareHealthPlans.com

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Renew Spring 2009

berry blast smoothie Start your morning off right with this healthy berry smoothie! Use fresh fruit or frozen berries that have been defrosted. If some types of berries are expensive or out of season, substitute with other berries.

Preparation Time: 5 minutes

Number of Servings: 4

Ingredients1 cup blueberries 1 cup raspberries 1 cup strawberries 1 cup blackberries ½ cup 100% cran-raspberry juice ½ cup low-fat blueberry yogurt 1 cup ice

DirectionsPlace all items into blender and blend until smooth. Serve immediately.

Per ServingCalories 100 Sodium 20 mgTotal Fat 1 g Dietary Fiber 6 gSaturated Fat 0 g Sugars 15 gTrans Fat 0 g Protein 2 gCholesterol 0 mg Total Carbohydrate 25 g

Fruits and Veggies — More Matters™: Recipes. Centers for Disease Control and Prevention, undated.

healthyrecipe

6

blueberries: small, but powerful

Blueberries might be small, but don’t be fooled.

This super food has a lot of antioxidants, such

as vitamin C. Antioxidants help fight disease by

protecting against unstable molecules called

free radicals. Free radicals cause cell damage.

This might raise a person’s risk for cancer, heart

disease or Alzheimer’s disease.

When you have chronic obstructive pulmonary disease (COPD), including chronic bronchitis and emphysema, many factors can affect how you’re feeling. Some, like air quality, are out of your control. But others, like quitting tobacco or eating healthy, are within your control. To help you feel better all year long, “eat well” with these tips.

seven nutrition tips for people with COPD

Lung Treatment of COPD and Asthma. National Lung Health Education Program, August 2006.

“Prospective Study of Dietary Patterns and Chronic Obstructive Pulmonary Disease Among U.S. Men.” R. Varraso et al. Thorax. September 2007, vol. 62, no. 9, pp. 785–90.

Eat healthy foods such as fruits, vegetables, fish, eggs and whole grains. Cut back on red meat, sweets, french fries and refined grains, such as white bread and white rice.

Avoid caffeine. It drives too much water out of your body and may interfere with some of your medications. Instead, choose caffeine-free drinks like water, juice and low-fat milk. These fluids help your body digest food better. Liquids also keep your mucus thin and easier to cough up.

Think about your breathing when you eat. Chew slowly and take small bites. Breathe deeply to prevent shortness of breath.

Watch your weight. Being too thin can make you feel weak. But being overweight makes your heart and lungs work harder.

Eat a little at a time. Large meals fill your stomach and make it hard to breathe. Try eating five or six small meals each day instead of three big ones.

Lighten up on salt. Excess salt can keep too much water in your body. That can make breathing harder. Instead, use herbs or no-salt spices to flavor your food.

Limit foods that cause bloating, which may make breathing more difficult. These may include soda, fried and spicy foods and some vegetables, like cabbage or cucumbers.

As always, consult your doctor before making changes to your diet.

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www

tell us your story! Are you volunteering? Running or walking races? Traveling the world? Tell us how you are living life to its fullest. Send your story, along with the best phone number to reach you, to [email protected] or:

Evercare, Attn.: Renew Newsletter

9701 Data Park Drive I MN006-W400

Minnetonka, MN 55343

You could be featured in an upcoming issue!

Congress will be under pressure to save money this year. It is very likely that Congress will look to Medicare for some of those savings. We know how important your health care benefits are to you. Your voice matters. Here are two ways you can learn more and let your voice be heard:

your voice matters

1. Join the Coalition for Medicare Choices. This group represents more than 750,000 people who are enrolled in Medicare health plans.1 Coalition members declare their concerns through letter writing, phone calls, e-mails and town hall meetings — and Congress listens! Go to www.MedicareChoices.org for more information.

2. Become a champion for your own health plan. We are always looking for members willing to share their story with peers, Congress and the media. Go to www.StandUpForMedicare.com or call UnitedHealthcare at 1-800-382-0216, 8 a.m. to 6 p.m. CT, TTY 711.

1 www.MedicareChoices.org.

Jo SecureHorizons Medicare AdvantageAARP MedicareComplete plan member Jo, 83, doesn’t let grass grow under her feet. In the past eight years, she’s ridden a camel in Egypt, gone snowmobiling in Lake Tahoe, skydived in California and zip-lined in Hawaii. “I’m always up for something new,” she said.

Despite having surgery for a brain aneurysm in 2004, this great-grandmother hasn’t slowed down one bit. In 2005, she and 19 family members enjoyed a cruise to Mexico. Today, she’s in great health, taking only a statin drug and vitamins.

Carolyn and DavidUnitedHealthcare Medicare Part DCarolyn and David have seemingly boundless energy, even after raising five kids. Now in their late 60s, Carolyn is involved with Habitat for Humanity, and David serves as a

minister at churches and retirement homes. They even helped Mississippi hurricane victims rebuild their homes.

Carolyn had medical insurance but no prescription drug coverage. Because Carolyn has diabetes, the AARP MedicareRx Preferred plan made sense. “I was looking for a plan that would be as reasonably priced as possible,” she said. David signed up, too. “You never know what might happen,” he said.

Margaret EvercareFor many people like Margaret, today’s economy is challenging. But her Evercare At Home™ health plan makes it possible to afford medication and other essentials she needs, like grab bars in her bathroom. Transportation to doctor appointments also is included.

“My care is fantastic,” she said. “I would be lost without it.”

meet members of our plans

www.EvercareHealthPlans.com 7

The UnitedHealthcare Medicare Solutions family of plans includes people from across the nation. Their health plans are helping them live life to the fullest. Read about a few of them here!

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Renew Spring 2009

know your rights: new Medicare rules about marketing

Congress passed the Medicare Improvements for Patients and Providers Act (MIPPA) last July. MIPPA gives insurance companies and agents strict rules about when and how they can contact you. You may still get calls from your current plan. For example, UnitedHealthcare may still call you from time to time to make sure your plan still meets your needs. But the new rules stop other insurance companies from pressuring you to switch plans.

Agents or companies who are not with your current plan cannot:

Call or visit you to talk about your health plan, unless you have asked them to contact you or agreed to let them contact you.

Ask for your Social Security number or bank or credit card information. Be careful of anyone asking for this kind of information.

Approach you in a common area to try to sell you a new plan. This might include a parking lot or your doctor’s office.

If you receive an unexpected call from another health plan, you don’t have to share any information. A quick “no thank you” should do the trick.

helpful tips for using your Medicare benefits

1. Avoid FraudMost health care providers are honest. But some commit fraud by billing Medicare for services you never received. As with other forms of theft, Medicare fraud can lead to higher prices for everyone.

These steps can help you prevent fraud:

Keep your plan ID card safe. Handle it the way you handle credit cards or your Social Security card.

Check the billing paperwork you get in the mail. Make sure you received all the services or supplies for which Medicare was billed.

Be cautious of any provider that:

Offers equipment or services for free.

Tells you that Medicare wants you to have specific services or equipment.

Tries to pressure or scare you into having high-priced services or tests.

2. Be Aware of Your RightsYou have the right to know how your Medicare benefits work. That includes getting information about what services are covered and their costs. You also have the right to an explanation if a service is denied to you.

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You have your Medicare plan for the year. Now, how can you make the most of it? Here are three tips.

If you have questions, call the phone number on your member ID card.

3. Compare Providers If you need medical services or equipment, how do you know where to go? Medicare offers information about the quality of care given by providers in your area to help you make more informed choices. For quality data, visit www.medicare.gov or call the Medicare Helpline at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week, TTY 1-877-486-2048. Before using a provider, check with your plan to make sure the provider accepts your coverage.

{ stay in the know }

8

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9

Mark Leenay, M.S., M.D.Senior Medical Director and Vice President of Clinical Affairs

doctor’s corner

Glaucoma is one of the most common causes of blindness in the U.S. It affects nearly

3 million people. But up to half don’t know that they have it.1 This is because glaucoma often has no symptoms at first.

The cause of glaucoma is unknown. It occurs when fluid pressure in one or both eyes slowly builds and damages the optic nerve. Your optic nerve carries the images that you see to your brain. The damage can lead to blind spots that begin in your side vision. You may not notice it at first. But as damage to the optic nerve gets worse, vision loss becomes greater. If untreated, blindness can follow.

Anyone can get glaucoma, but certain people are more at risk, including:

People older than 60, especially Hispanics.2

People with diabetes (twice as likely to develop the disease as those without diabetes).3

African-Americans (five times more likely than Caucasians to develop glaucoma).4

People with a family history of the disease.

1 Glaucoma Screening Overview. Centers for Medicare & Medicaid Services, 2005. 2 Glaucoma. National Eye Institute, National Institutes of Health, 2006.3 Glaucoma Screening Overview. Centers for Medicare & Medicaid Services, 2005.4 Glaucoma. National Eye Institute, National Institutes of Health, 2006.

Dr. Leenay is board certified in Geriatric, Palliative and Family Medicine. He is an adjunct assistant professor at the University of Minnesota and holds an appointment at its Comprehensive Cancer Center.

meet Dr. Leenay

Most vision loss from glaucoma cannot be reversed. That is why early detection is vital. The best way to detect the disease is to visit your eye doctor on a regular basis. If you are at risk for glaucoma, you should be screened every year or two.

During the exam, your doctor will measure the pressure inside your eye. Your doctor also may recommend dilating your eyes so that he or she can examine your optic nerve. Your doctor also will check for other eye problems during your eye exam.

Although you cannot prevent glaucoma, you can preserve your vision through early detection and treatment.

Treatment may involve eye drops or pills that work to lower pressure in your eyes. Some patients also may need laser treatment or surgery.

Talk with your eye doctor to make sure you have been screened for glaucoma, especially if you have diabetes or are otherwise at risk for the disease.

understanding glaucoma

www.EvercareHealthPlans.com

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10 Renew Spring 2009

If you have a type of blood cancer, you may be eligible for additional financial help. The Leukemia & Lymphoma Society’s Co-Pay Assistance Program helps patients and their families pay for private insurance. It also helps pay for Medicare-related premiums or copayments.

People with the following diseases may be eligible:

Chronic myelogenous leukemia.

Myeloma.

Myelodysplastic syndromes (MDS).

Applicants must meet certain financial qualifications. Some people may be eligible to receive up to $5,000 in financial help.

help for people with blood cancer

Your Evercare® health plan can help you manage your health care

costs. And there are other services that can help too. Check to see if the programs below may work for you.

“Extra Help” from MedicareMedicare’s “extra help” program, also known as the Part D low-income subsidy, offers help paying for your:

Coinsurance and copayments on prescription drugs.

Part D monthly premiums.

Yearly deductible for prescription drugs.

To qualify:

Singles must have a monthly income less than [$1,353.75] and resources1 less than [$12,510].

Couples must make less than [$1,821.25] per month, with resources less than [$25,010].

Medicare Savings ProgramThe Medicare Savings Program (MSP) is offered through your state. It helps people with lower incomes pay for Medicare costs. This may include paying your Medicare premiums. In some cases, it may pay for Part A and Part B deductibles and coinsurance.

are you eligible for extrasavings?

1 Resources include checking and savings accounts, stocks and bonds.

goodadvice

To be eligible:

Singles must have a monthly income less than [$1,190] and resources less than [$4,000].

Couples must make less than [$1,595] per month, with less than [$6,000] in resources.

To learn how to apply for either program, call 1-800-772-1213, 7 a.m. to 7 p.m. local time, Monday through Friday, TTY 1-800-325-0778.

You May Qualify for MedicaidYou also may be eligible for Medicaid. Medicaid helps pay out-of-pocket medical costs for low-income members. Many people who are eligible for Medicaid don’t even know it. If you participate in Medicare and have full Medicaid coverage, most of your health care costs will be covered.

Each state has different requirements to participate. To find out if you qualify for Medicaid, call 1-800-633-4227, 24 hours a day, 7 days a week, TTY 1-877-486-2048. Ask for your State Medical Assistance office.

Learn MoreTo learn more about the program or application process:

Call the Co-Pay Assistance Program at 1-877-557-2672, 9 a.m. to 5 p.m. ET, Monday through Friday, TTY 711.

Or visit www.lls.org/copay.

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11

Sudoku PuzzleHave fun and keep your mind sharp by doing this popular puzzle. To solve the Sudoku puzzle, each row, column and 3-by-3 box must contain the numbers 1 to 9.

Solution

Colleen — the puzzle is not in the Word document. Can you send me the file?

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Stay Well Custom United HC 11/08 Sudoku - Colleen PuzzleJunction.com

Sudoku Solution

Copyright ©2008 PuzzleJunction.com

To solve the Sudoku puzzle, each row, column and 3x3 box must contain the numbers 1 to 9.

2 6 31 2 3

4 7 89 5 3 1

5 14 2 9

6 7 12 4 53 8

2 8 6 7 4 9 1 5 35 1 9 8 2 3 6 4 74 3 7 1 5 6 9 8 26 9 2 5 7 8 4 3 13 4 5 6 9 1 2 7 81 7 8 4 3 2 5 6 98 2 3 9 6 5 7 1 47 6 1 2 8 4 3 9 59 5 4 3 1 7 8 2 6

sudoku puzzle

Have fun and keep your mind sharp by doing this popular puzzle. To solve the Sudoku puzzle, each row, column and 3-by-3 box must contain the numbers 1 to 9.

Solution

Stay Well Custom United HC 11/08 Sudoku - Colleen PuzzleJunction.com

Sudoku Solution

Copyright ©2008 PuzzleJunction.com

To solve the Sudoku puzzle, each row, column and 3x3 box must contain the numbers 1 to 9.

263123

4789531

51429

67124538

286749153519823647437156982692578431345691278178432569823965714761284395954317826

The family of UnitedHealthcare Medicare Solutions plans includes Part D Prescription Drug Plans, Medicare Supplement Insurance Plans and Medicare Advantage Plans featuring the UnitedHealth,® AARP,® SecureHorizons,® SecureHorizons® MedicareDirectSM or Evercare® brand names. Plans are insured or covered by an affiliate of UnitedHealthcare, a Medicare Advantage organization and a Prescription Drug Plans sponsor with a Medicare contract.

Evercare® Medicare Advantage plans are special needs plans available to all people meeting certain eligibility requirements, such as having both Medical Assistance from the state and Medicare, living in a contracted nursing home, or having a qualifying chronic care condition.

AARP and its affiliate are not insurance agencies or carriers and do not employ or endorse insurance agents, brokers, representatives or advisors. All plans may not be available in your state/area and for some plans you must reside in the plan’s federally approved service area to obtain health care coverage. Call to receive complete information including benefits, costs, eligibility requirements, exclusions and limitations.

AARP does not make health plan or prescription drug plan recommendations for individuals. You are strongly encouraged to evaluate your needs before choosing a plan.

UnitedHealthcare pays a fee to AARP and its affiliate for use of the AARP trademark and other services. Amounts paid are used for general purposes of AARP and its members. AARP is not the insurer. AARP and the AARP Logo are trademarks or registered trademarks of AARP. The SecureHorizons and MedicareComplete marks are trademarks or registered trademarks of United Healthcare Alliance, LLC and its affiliates. The AARP® MedicareComplete® and AARP® MedicareRx plans are available to all eligible Medicare beneficiaries, including both members and non-members of AARP.

www.EvercareHealthPlans.com

1. UBYRLEBER

__ __ __ __ __ __ __ __ __

2. DREACEMI

__ __ __ __ __ __ __ __

3. ENNDGGIAR

__ __ __ __ __ __ __ __ __

4. ELTHHYA

__ __ __ __ __ __ __

5. SIXEERCE

__ __ __ __ __ __ __ __

6. ENWER

__ __ __ __ __

Word ScrambleSolution

1. Blueberry

2. Medicare

3. Gardening

4. Healthy

5. Exercise

6. Renew Challenge your mind by unscrambling these mixed-up words. Hint: They can all be found in this issue of Renew!

Page 12: renew - UnitedHealthcare Community Plan: Medicare ... · checkups you need to maintain heart health. You are also covered for a physical exam every year. This exam can help you monitor

GOOD to KNOW

insi

de 3

Stretch Your Dollar This Spring

8 Helpful Tips for Using Medicare

announcing an exciting change!Evercare Notes is now Renew! We’re proud to bring you a new health and wellness newsletter designed with you in mind. You will receive Renew three times a year. This newsletter builds on Evercare Notes, continuing to offer important information about good health, saving money and getting the most from your health plan. Enjoy!

Issue 3, 2008

Special

Section!

Evercare

NotesTM New Year, New Resolutions 4

Covered in an Emergency —

Anywhere in the World14

Get Ready for Tax Season 21

Staying Healthy

During Cold

and Flu Season Pages 8–9

CustomerServiceCall the number on your member ID card.8 a.m. to 8 p.m. local time, 7 days a week

Evercare™SolutionsforCaregivers1-866-463-5337,8 a.m. to 8 p.m. local time, Monday through Friday,

TTY 711

MedicareHelpline1-800-MEDICARE(1-800-633-4227),

24 hours a day, 7 days a week, TTY 1-877-486-2048

Leukemia&LymphomaSociety1-877-557-2672,9 a.m. to 5 p.m. ET,

Monday through Friday, TTY 711

www.EvercareHealthPlans.com

OVEX09MP3131752_000 C0009M0011_OV3131752_000

The family of UnitedHealthcare Medicare Solutions plans includes Part D Prescription Drug Plans, Medicare Supplement Insurance Plans and Medicare Advantage Plans featuring the UnitedHealth,® AARP,® SecureHorizons,® SecureHorizons® MedicareDirectSM or Evercare® brand names.