Renault - Nissan The Challenge of Sustaining Strategic Change Presented By: Abhishek Rajvanshi Chitranshu Shukla 14.12.2017 Strategy Implementation & Control
Renault-Nissan
The Challenge of Sustaining
Strategic Change
Presented By:
Abhishek Rajvanshi
Chitranshu Shukla
14.12.2017 Strategy Implementation & Control
s
Introduction to Nissan Renault
14.12.2017 Strategy Implementation & Control
Introduction to Renault Nissan
1999 Strategic alliance
with Renault
Nissan Timeline
Renault Timeline
1933
Nissan
was
founded
1950s to 1970s Rapid growth
1980sOperating
loss & severe
competition
1992Started
restructur-ing plan
2001
Successful turnaround
1898Renault
was founded
1999 Obtained
44% shares of Nissan
Carlos Ghosn
1983-1988Suffered from loss
1990-1993Attempt to
merger and
acquire
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Renault Nissan
Respective objectives
Improving quality
Internationalize its business (Asian &
North-American)
Technological know-how
Reduce cost
Reduce debt
Expand market in Europe & Latin
America
Design & Marketing
Common objectives
Leader for the quality and attractiveness of products and services
Objectives of the Alliance
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Japanese Culture
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Japanese Culture
CollectivismHigh power
distance
Masculinity High context
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Collectivism culture: value harmony, fitting in and politeness,
“saving face”
Decision were made by people having similar thoughts
• The “Kereitsu” – affect purchasing in terms of cost and
quality
• Debates and conflicts are not valued or are seen as offense
• Decisions were made by people with similar thoughts
• Stress on consensus and compromise prolonged decision
making process
• Spent too much time apologizing for service failures
Collectivism
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Subordinates expect to be consulted in small power distance societies,
versus being told what to do in large power distance societies.
Unthinkable for a small group of middle
managers to come up with a plan for the
company’s future organization
Feedbacks are channeled through a peer
Respect seniority: life-time employment
and senior-based reward
Young employee could not take up senior
positions
High Power Distance
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Masculinity: a society in which social gender roles are clearly distinct,
i.e. men are supposed to be assertive, tough, and focused on material
success; women are supposed to be more modest, tender, and concerned
with the quality of life
Males occupied important
positions
Not used to collaborate and
communicate with females
Male employees not appreciate
to be supervised and managed
by female
Masculinity
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High-context communication tends to be more indirect and more
formal. Flowery language, humility, and elaborate apologies are
typical.
Functional requirements and
specifications were not clear.
‘If people don’t act, it doesn’t
mean that they don’t agree
with you, it means that they
don’t understand’
The “Blaming culture”
High Context
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Turnaround by Carlos Ghosn14.12.2017 Strategy Implementation & Control
• Born in Brazil
• Lebanese parents
• Studied in Engineering in France
• Spent 18 years in Michelin in Braziland North America
• Joined Renault in 1996 as EVP ofAdvanced R&D, Manufacturing andPurchasing
• Appointed as COO of Renault in1998
• Appointed as COO of Nissan in June1999 and as CEO in June 2001
Who is Carlos Ghosn?!
14.12.2017 Strategy Implementation & Control
• On October 18, 1999, Nissanintroduced a three-year plan torevive the company.
• The Nissan Revival Plan (NRP)is a bold, sweeping programwith a goal of nothing less thanrecreating the organization.
• NRP sets the stage for thecreation of lasting, profitablegrowth.
Nissan Revival Plan (NRP)
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1. Nissan will return to netprofitability in fiscal year 2000
2. Nissan will achieve a minimumoperating income to salesmargin of 4.5 percent by fiscalyear 2002
3. Nissan will reduce consolidatednet automotive debt to less than$6.3 billion by fiscal year 2002
4. If any of these are not met, theexecutive committee haspromised to resign.
Nissan Revival Plan (NRP)
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NRP: Meeting the Revival Commitments
Main goals Results , 1998 Planned results, 2002
(according to NRP)
1 Minimum operating income
to sales margin
1.7 % 4.5%
2 Suppliers and purchasing
costs
Too many suppliers-
3000 and very high
purchasing cost
Cut the purchasing costs
by 20%, reduce the
number of its suppliers
3 Platforms and assembly
plants
24 platforms spread
between 7 plants
15 platforms spread
between 4 plants
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Main goals Results , 1998 Planned results, 2002
(according to NRP)
4 New products 4 out 43 models are
profitable
Introduce 22 new
vehicles with high
potential demand
5 New technologies Some of models have
not attractive design
and are more than 5
years in the market
Vehicles are more
enjoyable, safer and
ecologically friendly
6 Investments in R&D 3,7 % of sales 5% of sales
7 Number of employees 131 000 Reduce to 127 000
NRP: Meeting the Revival Commitments
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Measures taken by Carlos Ghosn
• Business Process
• Corporate culture
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1. Language policy: All top-level meetings were held in English, intensive language courses for all Nissan employees
2. Dictionary of essential terms which includes clear definitions
3. Thoughts, words and action are the same
4. Demanded the best quality of the job, strong control of every numbers
5. Cross-cultural training – having over 1500 employees from Renault learn about the Japanese business culture and 400 Nissan employees study the French culture
Corporate Culture Measures
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1. 5% of time to establish a plan, 95% to execute
2. Encouraged open debate and open disagreement
3. A performance-oriented compensation, 35% of salary is performance-related
4. Promotions are based on performance, not on seniority
5. The use of e-mail is encouraged
6. Cross functional teams (CFT) creation
7. Cut jobs through early retirement, job transfer
8. Terminate the relationships with most Keiretsu suppliers
Business Process Measures
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Purpose of CFT: to generate ideas and recommendations for change
Critical areas: purchasing, engineering and R&D
Every CFT consists of 10 people:
1 leader (middle manager), 1 former Renault manager
2 sponsors (senior executives),and other employees
Sub-teams of 10 people to investigate particular issues.
Total number is 500 people
Business Process Measures and CFT
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The Role of Leadership in Successful
International Merger & Acquisitions
14.12.2017STRATEGY IMPLEMENTATION & CONTROL
Leadership in Mergers & Acquisitions
• Successful post-M&A integration depends on a sound
leadership style that enables organizational and cultural
adaptation.
• During the period M&A integration, if employees believe that
their leaders care about them, they develop a positive attitude
toward the change and commit to greater involvement in the
integration.
•Transformational and Transactional leadership styles can
improve employee engagement.
Types of Leaderships Styles
Transactional Leadership
Transformational Leadership
There are two types of Leaderships styles
Transactional Leadership
• It is a style of leadership in which the leader promotes
compliance of his followers through both rewards and
punishments.
• Also known as managerial leadership, focuses on the role
of supervision, organization, and group performance.
• Leaders using the transactional approach are not looking to
change the future, they are looking to merely keep things
the same
Transformational Style
•A transformational leader is a person who inspires
(transform) followers to achieve extraordinary outcomes.
• Able to arouse, excite and inspire followers to put out extra
effort to achieve group goals.
•Pay attention to the concern and developmental needs of
individual followers
•Change followers’ awareness of issues by helping them to
look at old problems in a new way.
Factors of Success in M&A
Main factors that should be implemented by leaders &
affects the success or failure the M&A of Companies:
4. Aligning
Culture
3. Talent
Management
2. Strategic
drivers &
planning
1.Due
Diligence
5. Evaluation
Process
Due Diligence
• Due diligence is the series of exploratory activities used
in evaluating a company prior to finalization of the M&A.
• The traditional approach to due diligence focuses on
several key areas: financial, legal and regulatory, and
accounting and tax.
• When everything in the examination process checks out
from a financial, legal, and regulatory standpoint, the
merger partners typically move forward.
Strategic Drivers
• It means defining strategic drivers or reasons why a
company wants to go through M&A process.
• Most of the companies can go through M&A for either:
- Organizational growth
- Increasing market share
- Gaining entrée into new markets
- Obtaining products
- Keeping pace with change
• Successful M&As should focus on post the M&A on
rationale and objectives and then managing the tactical
and functional activities to achieve those.
Aligning Culture
Defining corporate culture is based on viewing it on three levels:
• Culture is an Iceberg, the visible part, such as how the office is structured,
formal or informal, what lies beneath the surface such as the nature of
people, time, economics, business success.
• The real task for leaders to align culture of two companies is based on a
thoughtful and thorough analysis of the people If leaders want them to
change the people, they should make sure they are malleable.
• Leaders also should make the people part of their vision based on the
people's culture
Political Culture:
As the distribution of
power throughout the
organization.
Emotional Culture:
As influenced by the
personal feelings that
employees hold toward
the company, its
policies.
Structural Culture:
Such as company size,
industry, and other
readily identifiable
characteristics
Talent Management
• When organizations go through M&A, they need to determine whether or not there is a need for a retention incentive plan.
• If so, they have to decide who should participate, how people will awarded, the timing and structure of the plan and finally how much the overall plan cost
•Team of Renault engineer & production employee visited Nisaan and vice versa to share their expertise.
•Nissan design team was relocated from engineering group to marketing group.
•Top executives were stationed in major markets.
•A global marketing team was created to coordinate Nissan’s activities across globe.
•By 2002,30% of all purchasing was jointly done.Global structure were establish, along with GSAM.
Initiative taken by Mr. Carlos Ghosn.
To select the alternatives and then evaluate the bestone as the company have limited choices andconstraints.
•Improve profitability•Increase sales, market share, return on investment•Customer satisfaction•Brand image•Corporate mission, vision and strategy•Resources and capabilities
Selection Of Alternatives For Renault Nissan
Strength & Weakness Analysis-Internal
Strength Renault Weakness Nissan
Good cost control for its debts Recurring losses
Innovative & creative Lack of Creativity
Privileged relationship with
suppliers
Mismatch between suppliers
and its strategy
Strong Management Weak Management
Strength Nissan Weakness Renault
Quality products Lack of technology
37% of the total in US &
28% in Japan
No recognition in US & Japan
Huge production setup Small production setup
Porter Five Forces
Supplier Power
Medium
Threat of New Entrants
Low
Buyer Power
High
Threat of Substitutes
Medium
Rivalry among competitors
High
VRIO ANALYSIS
VALUABLE
•Cross company teams (CCTs)
•Cross Functional Teams (CFTs)
•Feedback from workers on the shop floor
•Global Marketing Team.
RARE
•Global Supplier account Managers( GSAMs)
•Nomination Advisory Committee
•Joint Distribution Platform
VRIO ANALYSIS
COSTLY TO IMITATE
Global Engineering team.
Global Supplier
Global structure were established for managing
finance, manufacturing, IT and R&D functions.
ORGANIZED TO CAPTURE VALUE
Resources, itself, cannot provide advantages to
organization until it is organized and exploit to do so.
Renault Nissan organize its management systems,
processes, policies and strategies to fully utilize the
resource’s potential to be valuable, rare and costly to
imitate.
• Leadership plays a vital role in the success of M&A
• Understanding the multicultural aspects help to integrate both two cultures and companies smoothly in order to achieve the business success
• No “right” or “wrong” culture
• The success of the M&A depends on the deep analysis of the market and company, followed by a concrete implementation plan for business processes.
Insights & Conclusion
Carlos Ghosn: “If you have to work
and do something significant in a
country it is much easier if you
connected with the country and the
culture.
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Thank You For Patience
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