Removing roadblocks to digital transformation

www.outsystems.com

Removing Roadblocks to Digital Transformation

© OutSystems. All Rights Reserved www.outsystems.com

Agenda

Introductions and Overview• Paul Squyres, Director, OutSystems

Guest Speaker• Jason Bloomberg, President, Intellyx LLC

Removing Roadblocks to Digital Transformation

Jason BloombergPresident

[email protected]

@theebizwizard

About Jason Bloomberg

• President of industry analyst firm Intellyx• Agile digital transformation thought

leader• Write for Forbes, several blogs, biweekly

newsletter the Cortex• Buy my latest book,

The Agile Architecture Revolution

Copyright © 2016, Intellyx, LLC4

What is Digital?

Customer preferences & behaviordrive technology choices

Range of technology touchpoints is exploding


Phot

o Cr

edit:

Rev

ol W

eb h

ttps:

//www

.flick

r.com

/pho

tos/

revo

lweb

/

What about Transformation?

Internal organizational change is necessary to maintain focus on the customer in today’s digital world


Phot

o Cr

edit:

Pas

cal h

ttps:

//www

.flick

r.com

/pho

tos/

pasu

karu

76/

The Digital Mandate

• The web drove ebusiness reinvention in the 1990s

• Mobile disrupted technology consumption worldwide

• Additional touchpoints exploded the digital challenge

• Now the IoT is layering on further complexity


Phot

o Cr

edit:

Est

her V

arga

s http

s://w

ww.fl

ickr.c

om/p

hoto

s/es

ther

varg

asc/

Shifting the Center of Gravity

Center of gravity is the IT infrastructure

Center of gravity is the customer


Phot

o Cr

edit:

sean

fone

lli h

ttps:

//www

.flick

r.com

/pho

tos/

sean

onei

ll/Traditional IT

The Digital World

Customer Needs Begin with the Device

• Enterprises must connect devices to back-end technology

• Must perform every time, in real-time


Everything is in flux

Phot

o Cr

edit:

Will

iam

Mur

phy

http

s://w

ww.fl

ickr

.com

/pho

tos/

info

mat

ique

/

Digital Fragmentation

Few, well-understood user interfaces

Centralized middleware

IT governed & managed apps

Service interfaces from SOA effort

Explosion of types of touchpointsHybrid, cloud-centric integrationRogue IT & mobile app explosionThe API economy


The Old Days Today

Big Mistake: Shifting Digital Away from IT

• Leads to digital efforts disconnected from IT

• ‘Legacy’ systems of record act as limitations

• No effective cooperation between Digital & IT (CDO & CIO for example)


Phot

o Cr

edit:

Erik

Pitt

i http

s://w

ww.fl

ickr.c

om/p

hoto

s/ep

itti/

Don’t fall for bad bimodal advice!

“Demise” of Enterprise IT Department

• Out:– IT as cost center– IT as gatekeeper, slowing

things down– IT as owner of all technology

• In:– IT as service

provider– IT as marketplace– IT as facilitator of

security, governance, and access to systems of record


Phot

o Cr

edit:

Bill

Bra

dfor

d ht

tps:

//www

.flick

r.com

/pho

tos/

mrb

ill/

Rise of Self-Service IT

• Rise of the ‘citizen’– Citizen integrator– Citizen data analyst– Citizen developer

• IT empowering self-service across the board


The ‘app store’ model for IT services

Phot

o Cr

edit:

Sal

im V

irji h

ttps:

//www

.flic

kr.c

om/p

hoto

s/sa

lim/

Jason BloombergPresident, Intellyx

[email protected]

@theebizwizard

Send email NOW to [email protected] to download this presentation

Thank You!

How OutSystems Enables Digital Transformation



OutSystems Platform

A Rapid Development Platform to Accelerate Digital Transformation

OutSystems Top Value Attributes

Adapt the organization to the software

Angular JS

Mode 2Mode 1

Node JS

Mongo DB

RESTD

EV

ELO

P

QA

DE

PLO

Y

AN

ALY

ZERAPID APP DEV +HIGH QUALITY +

NO DELAYS

CONTINUOUS DELIVERYFAST CHANGE, FOREVER

ENTERPRISE SCALEMONITOR & MANAGE

USE EXISTING SKILLS

SHIELD F/ TECH TURMOIL

NO LOCK-IN

portalsmobiletablets devices


Mobile and Web Front-ends

Sought to improve customer experience and reduce costs through innovation, modernizing its claims processing system by adding a web and mobile portal.

eServe took three months to build, providing an elegant and highly-functional front-end that works on both mobile devices and desktop computers as well as integrates with AXA’s legacy system, ACS, an in house platform based on Oracle and .NET.

http://www.computerweekly.com/news/4500243453/Axa-builds-broker-web-portal-on-OutSystems

“Mitchell (COO) said he was confident enough to run a show-and-tell session with Axa’s CEO after only four weeks, to demonstrate the broker self-service application.”(Computer Weekly)

Fast Delivery Fast Change Skills Reuse RAD UI RAD Integration Integrated Lifecycle

http://www.computerweekly.com/news/4500243453/Axa-builds-broker-web-portal-on-OutSystems


www.outsystems.com22 © OutSystems. All Rights Reserved 22

Kent State Achieves Digital Transformation

Q&A

Thank You!

Removing roadblocks to digital transformation

Technology