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Remote Expert Smart Glasses Industry Benchmark

Jan 27, 2023

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Page 1: Remote Expert Smart Glasses Industry Benchmark

1Copyright © VR Expert. All rights Reserved

Remote Expert Smart GlassesIndustry Benchmark

[email protected]

+31 30 71 16 158

vr-expert.com

Demkaweg 11, 3555 HW, Utrecht,

Page 2: Remote Expert Smart Glasses Industry Benchmark

2Copyright © VR Expert. All rights Reserved

A wide range of enterprises are increasingly using augmented reality (AR) to improve the speed and quality of field services. This technology has seen exponential growth in 2020 due to increased travel restrictions and increased remote working. Further, market leaders have been increasingly investing in this technology such as Facebook, Apple, Microsoft, amongst others. It is expected for it to increase another 410,000 units achieving 3,900,000 units by 2024.

AR in enterprise consists of four key fields: assembling, warehousing, repair & maintenance and remote expert. This report will focus on the AR remote expert Market. Remote expert solutions increase operational efficiency and quality by giving field services real-time hands free assistance through smart glasses. Via video transmission, the remote expert sees exactly what the worker sees onsite and is able to interact through on-screen annotations and speech.

This report gives an overview and analysis of the smart glasses currently available in the market and relevant for the remote expert business case.

Page 3: Remote Expert Smart Glasses Industry Benchmark

3Copyright © VR Expert. All rights Reserved

1. Remote Expert Background

AR Smart Glass Introduction

Enterprise v.s Consumer Focus

Monocular v.s Binocular

History of AR Smart Glasses

2. Remote Expert Smart Glasses

Vuzix Blade Upgraded

Vuzix M-Series

Toshiba DynaEdge

Epson Moverio BT-35

RealWear HMT-1

Microsoft Hololens 2

Google Glass 2

NREAL

IRISTICK.H1

3. Remote Expert Smart Glass Comparison

Firmness

Video Quality

Industrial Certificates

Pricing

Hardware & Connectivity

Software

History

Table of Contents

Page 4: Remote Expert Smart Glasses Industry Benchmark

4Copyright © VR Expert. All rights Reserved

1. Remote Expert Background

Page 5: Remote Expert Smart Glasses Industry Benchmark

5Copyright © VR Expert. All rights Reserved

Background

Smart Glass Overview

Enterprise Focus

1. Vuzix Blade Upgraded

2. Vuzix M300XL

3. Vuzix M400

4. Vuzix M4000

5. Toshiba Dyna Edge

6. Epson Moverio BT-35

7. RealWear HMT-1

8. Microsoft Hololens 2

9. IRISTICK.H1

10. Google Glass Enterprise Edition 2

Consumer

1. Microsoft Hololens 1

2. Magic Leap

3. NREAL

AR Smart Glass Introduction

AR Smart glasses are defined as wearable computer

glasses that add information to what the wearer sees. In

essence all AR smart glasses carry three components:

1. A camera to capture the environment.

2. A screen that can display digital information. This

information can be projected in 2D and/or 3D (using

markers).

3. A frame to keep it all together

The main benefit of AR smart glasses compared to other

remote support solutions via tablet or smartphone, is

that the wearer of the smart glass has his/her hands-

free to perform tasks. Further, the expert has the exact

same point of view as the wearer of the AR smart glass,

as the camera is integrated into the AR smart glass.

This report makes an analysis of the most relevant

commercially available smart glasses in the market.

Smart glasses that are not launched into the market yet

or taken off the market, are excluded from the list. This

report does not claim to have a complete overview of all

the smart glasses available, but has included some of

the most relevant smart glasses for enterprise usage.

Page 6: Remote Expert Smart Glasses Industry Benchmark

6Copyright © VR Expert. All rights Reserved

Background

Consumer

1. Microsoft Hololens 1

2. Magic Leap

3. NREAL

Enterprise Focus

1. Vuzix Blade Upgraded

2. Vuzix M300XL

3. Vuzix M400

4. Vuzix M4000

5. Toshiba Dyna Edge

6. Epson Moverio BT-35

7. RealWear HMT-1

8. Microsoft Hololens 2

9. IRISTICK.H1

10. Google Glass Enterprise Edition 2

Enterprise v.s Consumer Focus

The AR smart glass manufacturers can be divided

into two core categories based on their target market:

Enterprise and Consumer.

Consumer AR smart glass manufacturers focus on visual

experience, available content and integration with the

existing digital ecosystem. The smart glass market is still

a very niche market and has been growing throughout

the past few years. Market expectations differ widely, but

strong growth is expected.

The enterprise smart glass market is a more developed

market with an estimation of around 20 Mio headset

shipped by the end of 2020. Enterprise smart glass

manufacturers focus on specific enterprise use cases,

durability and ease of use.

This report will focus on the Enterprise AR smart glass

manufacturers .

Page 7: Remote Expert Smart Glasses Industry Benchmark

7Copyright © VR Expert. All rights Reserved

Monocular v.s Binocular

Monocular AR smart glasses provide a single display for

viewing the AR content. Usually through a small display

element in front of one eye. Most enterprise AR headsets

are monocular. Binocular smart glasses provides a

display for each eye, creating a stereoscopic

view. Example of a binocular AR headset is the Microsoft

Hololens 2.

The main advantage of monocular headsets is that

they are less obtrusive than binocular smart glasses.

Furthermore, the cost of monocular headsets are in

general lower.

Binocular headsets have a more natural feel for the user

as they can use both eyes to see the augmented reality

content. This allows for a natural depth perception.

Further, most binocular smart glasses have integrated

depth cameras, allowing 3D scanning and 3D object

viewing.

Monocular AR smart glasses are mostly used for the

remote expert business case, as they provide sufficient

functionality and are more cost efficient compared to

binocular smart glasses.

Background

Binocular

1. NREAL

2. Epson Moverio BT-35

3. Microsoft Hololens 2

4. Magic Leap

Monocular

1. RealWear HMT-1

2. Vuzix M400

3. Vuzix M4000

4. VUZIX M300 XL

5. Vuzix Blade Upgraded

6. Toshiba Dyna Edge

7. IRISTICK.H1

8. Google Glass Enterprise

Edition 2

Page 8: Remote Expert Smart Glasses Industry Benchmark

8Copyright © VR Expert. All rights Reserved

History of AR Smart Glasses

The AR smart glass market is maturing fast. In this maturing process new companies have emerged and others

have failed. One of the first AR smart glasses in the market was the Google Glass, who inspired a new generation of

AR smart glass manufacturers.

Background

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

• Google starts Google Glass Project

• Military contracter Vuzix launches first AR headset: STAR 1200

• Magic Leap is founded

• Google starts selling Google Glass

• Daqri unveils Smart Helmet

• Magic Leap announced second funding round of $542 Mio

• Microsoft launches Microsoft Hololens development kit

• RealWear is founded and launches RealWear HMT-1

• Google launches Google Glass Enterprises

• Vuzix launches Vuzix M300 & Vuzix Blade

• Epson launches Epson Moverio BT-300

• Nreal is founded

• Magic Leap launches the Magic Leap One

• RealWear receives a series A funding of $19.3 Mio

• Epson launches Epson Moverio BT-35

• Vuzix launches Vuzix M300 XL

• Toshiba launches Toshiba dynaEdge

• RealWear receives series B of $80 Mio

• Microsoft announces Hololens 2

• Google launches Google Glass Enterprise Edition 2

2020 • Microsoft Hololens 2 launched

• Vuzix launches Vuzix M400

• Vuzix launches Vuzix M4000

• Vuzix launches Vuzix Blade Upgraded

• Nreal launches Nreal Light Consumer Kit

2021 • Microsoft signs $22 Bio Military Hololens 2 contract

• Iristick launches Iristick.H1

Page 9: Remote Expert Smart Glasses Industry Benchmark

9Copyright © VR Expert. All rights Reserved

2. Remote Expert Smart Glasses (for enterprises)

Enterprise Focus

1. Vuzix Blade Upgraded

2. Vuzix M300XL

3. Vuzix M400

4. Vuzix M4000

5. Toshiba Dyna Edge

6. Epson Moverio BT-35

7. RealWear HMT-1

8. Microsoft Hololens 2

9. IRISTICK.H1

10. Google Glass Enterprise Edition 2

11. NREAL

Page 10: Remote Expert Smart Glasses Industry Benchmark

10Copyright © VR Expert. All rights Reserved

Vuzix Blade UpgradedThe Vuzix Blade Upgraded is an AR smart glass device

that is particularly suited for remote expert use cases.

With the Vuzix Blade Upgraded, the expert can easily

watch and manage proceedings during inspections,

maintenance & repair jobs.

the Vuzix Blade Upgraded is easy to wear, as a result of its

lightweight glasses inspired design, which features a built

in display in the right lens of the device. The Vuzix Blade

Upgrade can therefore be worn for extended periods of

time without issue.

AR View: Monocular

FOV(horizontal): 19 degrees

Weight: 90 grams

Built-in Audio: Stereo integrated speakers

Microphone: Yes (Noise canceling)

Connectivity: WiFi, Bluetooth

Charging: Micro USB

Camera: 8 MP Auto Focus, 720P video

Memory: 1GB RAM / 8GB internal memory

Battery: 470 mAh internal battery

Battery life: 4-8 hours

Controls: Touch pad, voice control

Operating system: Android

Chip: Quad Core ARM CPU

Product Specifications

8-megapixel camera with auto focus

Touch and voice control functionality

Easy to wear

Smartphone needed

Not IP rated

Pros & Cons

Built-in display

Built-in audio

Stand alone

Price: € 840

Warranty: 1 Year

Industry and safety

Compliance: PPE, ANSI Z87.1

Hardware Commercial Details

Expert Opinion

Ergonomics

The Vuzix Blade comes closes to a normal

glass, the device can be worn comfortable for

a very long time.

General

The Vuzix blade looks and feels like a normal

glass. A smartphone is needed but this

also brings advantages. For example, it is

easy to adjust settings of the device with

a smartphone. The size and weight of the

device make it comfortable to wear. Because

it is fragile, its not optimal for industrial

environments.

Page 11: Remote Expert Smart Glasses Industry Benchmark

11Copyright © VR Expert. All rights Reserved

Vuzix M300 XLThe Vuzix M300 XL is an AR headset with an onboard

processor and a monocular display. The headset is

mostly used for remote support and during inspections

and reparations. With the camera on the headset you

can easily share your surroundings with an expert and

immediately receive feedback. This allows for a better

work process and more effective and efficient practices.

AR View: Monocular

FOV(horizontal): 16.7 degree

Weight: 150 Gram

Build-in Audio: Yes (Ear speaker)

Microphone: Yes (Noise canceling)

Connectivity: WiFi, Bluetooth, GPS

Charging: Micro USB

Camera: 10MP with 1080P video

Memory: 2GB System RAM / 64 GB internal storage

Battery: 160 mAh internal battery

860 mAh external battery

(swappable)

Battery life: 4-8 hours

Controls: Touch pad, navigation

button, voice recognition

Operating system: Android

Chip: Dual Core Intel Atom CPU

Product Specifications

Small view

Fragile

Build-in display

Build-in audio

Standalone

Hardware

10 MP camera

Android operating system

Relatively cheap

Swappable batteries

Pros & Cons

Price: € 950

Warranty: 1 Year

Industry and safety

Compliance: PPE

Commercial Details

Expert Opinion

Ergonomics

The device is relatively light and will therefore

fit comfortable for several hours. Most off the

weight will press down on your ears, this can

get uncomfortable after several hours.

General

This Vuzix model doesn’t require an extra

device. Its battery is swappable and the

device is still pretty light. It has three ways to

navigate (touch pad, navigations buttons

and voice recognition) which makes it easy

to use. Biggest disadvantage is that its

fragile. Therefore not optimal for industrial

environments.

Page 12: Remote Expert Smart Glasses Industry Benchmark

12Copyright © VR Expert. All rights Reserved

Vuzix M400The Vuzix M400 is the succesor of the Vuzix M300XL.

Setting itself apart with a IP67 rating (water and dust

proof) and a very robust frame. The Vuzix M400 has

an outstanding camera. Providing 4K video and 12.8

MP camera shots. This allows for easier error spotting/

diagnostics, therefore, enabling a higher level of work

efficiency.

AR View: Monocular

Controls: Touchpad, headmotion, Voice

Built-in Audio: Yes (Ear speaker)

Microphone: Yes (Noise canceling)

Connectivity: Wifi, Bluetooth, USB, GPS

Battery: 1000 mAh internal battery

Charging: USB-C

Camera 12MP and 4K 30FPS video

RAM: 6GB

Display Resolution: 640x360

Operating system: Android 9.0

Input: USB-C

Field of view: 16.8 degrees

CPU: 8 Core 2.52Ghz Qualcomm XR1

Weight: 180 grams

Product Specifications

Price: € 1.846

Warranty: 1 Year

Industry and safety

Compliance: PPE, IP67

Commercial Details

Build-in display

Build-in audio

Standalone

Hardware

4K Camera

Fall, water and dust resistant

Swappable battery

Pros & Cons

Small view

Expert Opinion

Ergonomics

The Vuzix M400 is relatively light; however, as the

weight is mostly on the front frame, the glasses have

the tendency to fall a bit forward.

General

The Vuzix M400 provides a very clear display and a

great camera which is useful when filming. Another

great advantage of the Vuzix is that it does not

require another device and that it is industry suited

with a PPE 67. A disadvantage of the Vuzix is that it

is not made to be used with both eyes, although

it is possible to switch the battery and the display

around, the touch pad will have a mirror effect.

Page 13: Remote Expert Smart Glasses Industry Benchmark

13Copyright © VR Expert. All rights Reserved

Vuzix M4000The Vuzix M4000 is built for the workplace and is ideally

suited for use in manufacturing, field-service and

warehouse logistics. The M4000 provides users with an

unobstructed view of the real world compared to the

Vuzix M400. The M4000 has a full colour transparent

optical display. the Vuzix M4000 is able to capture and

stream video in 4K as well as take 12.8 megapixel stills.

The Vuzix M4000 headset is IP67 rated for water and

dust. The M4000 can be controlled through the built in

touchpad, buttons or via voice commands.

AR View: Monocular

Controls: Touchpad, headmotion, Voice

Built-in Audio: Yes (Ear speaker)

Microphone: Yes (Noise canceling)

Connectivity: Wifi, Bluetooth, USB, GPS

Battery: 1000 mAh internal battery

Charging: USB-C

Camera 12MP and 4K 30FPS video

RAM: 6GB

Display Resolution: 854×480

Operating system: Android 9.0

Input: USB-C

Field of view: 28 degrees

CPU: 8 Core 2.52Ghz Qualcomm XR1

Weight: 222 grams

Product Specifications

Price: € 2.325

Warranty: 1 Year

Industry and safety

Compliance: PPE, IP67

Commercial Details

Build-in display

Build-in audio

Standalone

Hardware

4K Camera

Fall, water and dust resistant

Large field of view

Pros & Cons

Costs more than M400

Expert Opinion

Ergonomics

The Vuzix M4000 is relatively light; however,

as most of the weight is distributed on the

front frame, the Vuzix has the tendency to fall

forwards.

General

The new M4000 is a great device with one

of the best cameras in smart glasses. The

waveguide technology allows a greater

FoV, hence it increases the worker’s security.

However, the brightness needs to be up to

max to be able to see more of the device.

Page 14: Remote Expert Smart Glasses Industry Benchmark

14Copyright © VR Expert. All rights Reserved

Toshiba DynaEdge

AR View: Monocular

FOV(horizontal): 17 degree

Weight: 50 Gram

Build-in Audio: No (earphone jack)

Microphone: Yes (Noise canceling)

Connectivity: WiFi, Bluetooth

Charging: Micro USB

Camera: 5MP, 1080P video

Memory: 4GB RAM / 512GB internal memory

Battery: 5800 mAh internal battery

Battery life: 5-6 hours

Controls: Touch pad, Voice

Operating system: Windows 10 Pro

Chip: Intel Pentium processor 4405U

Product Specifications

Price: € 1.200

Warranty: 1 Year

Industry and safety

Compliance: Directive 2014/53/EU.

Commercial Details

Expert Opinion

Ergonomics

Due to the computer the frame of the device

is very light, it is therefore very comfortable to

wear, also for a long time.

General

This device comes with a portable computer

and posses high quality features like: high

quality display (monocular), high quality

camera. The device is suited for processing

large amounts of data. However, its very fragile

to use and therefore limited in its usage

Build-in display

Build-in audio

Standalone

Hardware

Windows based

Can handle large amounts of data

Light weight

External microcomputer

Fragile

Pros & Cons

The Toshiba DynaEdge is a smart glass tethered to a

PC pocket pack. Toshiba cooperated with Vuzix on the

smart glass to ensure optical quality. The PC pocket pack

makes it standout as it is the only smart glass running on

Windows. Furthermore, its the lightest weight smart glass,

making it very comfortable to wear.

Page 15: Remote Expert Smart Glasses Industry Benchmark

15Copyright © VR Expert. All rights Reserved

Epson Moverio BT-35The Moverio BT-35E is the successor of the Epson Moverio

BT-300. The Moverio BT-35E is connected to a controller

which needs to be connected to any smartphone with a

USB-C port where you can see what you can see on your

phone. These binoculars AR Glasses use Si-OLED allowing

the display to appear truly transparent and also allows

the users to deliver 2D as well as 3D content. These

glasses are comfortable to wear, and easy to use.

AR view: Binocular

FOV (Horizontal) 34 degrees

Weight 119 grams

Built in audio Yes

Microphone Optional

Connectivity Wifi, Bluetooth, GPS

Charging Micro USB & USB-C

Camera 8MP, 1080P video

Battery External battery

Battery life N/A

Controls Intelligent controller, smart device

Operating system Android 9 or later + supported by windows 10

or later

Product Specifications

Price: € 669

Warranty: 1 Year

Industry and safety

: N/A

Commercial Details

Expert Opinion

Ergonomics

The pocket unit makes the glasses very light

and comfortable to wear for a long period of

time.

General

The device is a great successor of the Epson Moverio

BT-300. The Epson Moverio BT-300 uses AR capacities

and allows users to place a 3D image in the given

place. The Epson is binocular giving it better AR

capacities, which can also be a small drawback when

looking at the safety of the glasses. Further, the glasses

have a wire that is connected to a pocket unit which

can also be dangerous depending on the industry.

Hardware

Low Pricing

Light weight and easy to wear

Needs a controller

Pros & Cons

Build-in display

Build-in audio

Standalone

AR hard to see

Page 16: Remote Expert Smart Glasses Industry Benchmark

16Copyright © VR Expert. All rights Reserved

RealWear HMT-1The RealWear HMT-1 is an AR smart glass specifically

designed for heavy industrial workers who need to be

hands free while contacting their coworkers. The headset

works with a voice recognition system which can be

used for remote support on any location. The headset

has been created to withstand frigid zones as well as the

hottest environments. The RealWear also has a special

edition (different price) that is ATEX Zone 1 & IECEx Zone 1

and CSA C1-D1 certified, so safe to use even in potentially

explosive areas.

AR View: Monocular

FOV(horizontal): 20 degree

Weight: 380 Gram

Build-in Audio: Yes (Ear speaker)

Microphone: Yes (Noise canceling)

Connectivity: WiFi, Bluetooth

Charging: USB C

Camera: 16 MP, 1080P video

Memory: 3GB RAM / 32GB internal memory

Battery: 3250 mAh internal battery

Battery life: 5-6 hours

Controls: Voice, Gaze

Operating system: Android 10 + WearHF ™

Chip: 2.0 GHz 8-core Qualcomm®

Snapdragon™ 626

Product Specifications

Price: €1.870

Warranty: 1 Year

Industry and safety

Compliance: CSA C1-D1, ATEX & IECEx Zone

1 (optiona), PPE support,

IP66 (water and dust proof)

Commercial Details

Expert Opinion

Ergonomics

Suited for use in combination with safety

helmets and safety glasses. Headband is

adjustable and device is comfortable to wear

for several hours.

General

The RealWear HMT-1 is especially developed

for industrial usage. It is very robust and is

IP66 rated (water and dust proof). Its speech

recognition is one of the best in the world,

which allows you to operate handsfree

However, remembering the right commands

might sometimes give problems

Hardware

Super robust

High end camera

Easy to wear with safety helmet

Voice commands can be forgotten

Pros & Cons

Build-in display

Build-in audio

Standalone

Page 17: Remote Expert Smart Glasses Industry Benchmark

17Copyright © VR Expert. All rights Reserved

Microsoft Hololens 2The HoloLens 2 offers an untethered immersive mixed

reality experience and is ideal for Remote expertise and

concepting in the business market

The system is made to operate with hand gestures, you

do not need separate controllers. For example, you can

grab objects with simple squeezes and scroll through

options with a wave. This makes it easier to perform other

actions such as factory work or equipment repairs. You

can also work with voice control that allows you to work

with both hands in a production environment.

AR View: Binocular

Field of view: 52 Degrees

Weight: 566 grams

Controls: Voice recognition, Hand gestures,

Eye tracking, Head motion

Built-in Audio: Yes

Microphone: Yes

Connectivity: WiFi, Bluetooth, GPS

Battery: N/A

Chip: Qualcomm Snapdragon 850

Resolution: 2048 x 1080 (per eye)

Camera: 8MP & 1080p 30fps

Memory: 64 GB

Product Specifications

Built for remote support

Excellent eye tracking

Spatial mapping

Pros & Cons

No IP rating

Expert Opinion

Ergonomics

Although the Hololens is quite heavy, the

weight is well distributed throughout the

headset giving it a comfortable feel.

General

The Hololens 2 gives a great 3D view as well as a

great tracking but it does come with a price. The

Spatial Awareness system allows the worker to see

their real-life environment mixed with augmented

reality applications.This advanced technology

makes it useful when working with remote experts

as it provides greater visibility. A drawback from the

Hololens is that it does not have an IP certification.

Price: €4.250

Warranty: 1 Year

Industry and safety

Compliance: EN66

Commercial Details Hardware

Build-in display

Build-in audio

Standalone

Page 18: Remote Expert Smart Glasses Industry Benchmark

18Copyright © VR Expert. All rights Reserved

IRISTICK.H1With the zoom lens on one side, the display on the other

and the 16MP dual camera in the middle, the Iristick H1 is

one of the most balanced smart glasses on the market.

The display can be interchanged between the right and

left eye providing comfort for all. Further, the Iristick H1

has been clearly made for the industry setting as it is PPE

compatible, IP 67 certified and is drop proof. The Iristick

can be used both with voiced commands and with a

touch pad and voice controls; however, when working in

a loud environment it is advisable to use the touchpad.

FOV (Horizontal) 77 degrees

Weight 168 grams

Microphone Yes (noise-cancelling)

Charging USB-C

Camera 16MP Camera

Controls Voice, touch pad

Product Specifications

Price: €2.459

Warranty: 1 Year

Industry and safety

Compliance: IP67, PPE

Commercial Details

Expert Opinion

Ergonomics

The Iristick H1 is a comfortable and (light?)

device to wear. As it is placed above your eyes

and can be attached to the PPE equipment,

it makes it comfortable to wear so you nearly

dont notice you are wearing it.

General

One of the biggest strengths of the Iristick is its

robustness, its camera and also the fact that you can

use both touchpad and voice commands. However,

when working in a loud environment, the product

cannot be truly “hands-free” anymore as you must use

the touchpad. Further, although it is possible to switch

the display from the left to the right eye, a screwdriver

is needed. This makes it more unhandy when you want

to share and switch the device amongst the workers.

Last but not least, the device is always connected to

a pocket unit giving it a stronger processing power;

however, the wire might be caught in equipment which

could be dangerous in certain industries.

Hardware

IP67 certified

High end camera

Easy to wear with safety helmet

Need to be connected to a phone

Pros & Cons

Build-in display

Build-in audio

Standalone

Page 19: Remote Expert Smart Glasses Industry Benchmark

19Copyright © VR Expert. All rights Reserved

Nreal LightDue to their cool design and their mixed reality functions,

Nreal is a new product attracting a lot of attention.

Its AR functions allow you to see up to three different

apps ‘float’ in the air which can be very functional when

working with an expert and needing to see different

things at the same time. The Nreal needs to be used

with an Oppo X3 Pro phone for it to work on a strong 5G

network. The Nreal lacks a bit or robustness as they are

not IP certified or drop proof.

AR VIEW Binocular

FOV (Horizontal) 52 degrees

Weight 106 grams

Built in audio Yes (dual speakers)

Microphone Yes (dual microphones)

Connectivity Wifi, Bluetooth

Charging USB-C

Camera 32MP, 1080P video

MEMORY 6GB RAM / 64GB INTERNAL MEMORY

Battery external battery

Battery life 3 hours

Controls touch/controller

Operating system Android OS

Chip Qualcomm Snapdragon 845

Product Specifications

Price: €600

Warranty: 1 Year

Industry and safety

Compliance: N/A

Commercial Details

Expert Opinion

Ergonomics

The Nreal weighs 116 grams, and it’s fun design

causes all the weight to be placed at the front

of the glasses, which are supported by the

nose. After wearing it for a few minutes the

weight can already be an annoyance.

General

The Nreal is a great product but it is not entirely ready

for the industry yet. The Nreal can only be used with

one phone: the Oppo X3 Pro. That extremely short

range of phones that can work with Nreal makes it

a disadvantage. Further, as a phone always needs

to be connected with a wire, it can be dangerous in

certain industries. Further, the Nreal has tinted glasses,

depending on the industry where you are working, it

could be dangerous.

Hardware

32MP camera

Hand tracking

5G capabilities

Not robust

Pros & Cons

Build-in display

Build-in audio

Standalone

Page 20: Remote Expert Smart Glasses Industry Benchmark

20Copyright © VR Expert. All rights Reserved

Google Glass 2Glass Enterprise Edition 2 is the follow up of the Google

Glass 1.The Google Glass enterprise 2 works with a touch

pad and with voice control. These smartglass use the

Qualcomm Snapdragon XR1 platform. Additionally,

Glass Enterprise Edition 2 features improved camera

performance and quality, which builds on Glass’s existing

first person video streaming and collaboration features.

Google has also added a USB-C port that supports faster

charging, and increased overall battery life to enable

customers to use Glass longer between charges.

AR VIEW Monocular

FOV (Horizontal) 83 degrees

Weight 46 grams

Built in audio Yes

Microphone Yes

Connectivity Wifi, Bluetooth

Charging USB-C

Camera 8MP, 1080P video

MEMORY 3GB RAM / 32GB INTERNAL MEMORY

Battery 800 mAh internal battery

Battery life 8 hours

Controls Voice, Touch

Operating system Android Open Source Project 8.1 (Oreo)

Chip Qualcomm Snapdragon XR1

Product Specifications

Price:

Warranty: 1 Year

Industry and safety

Compliance: IP53

Commercial Details

Expert Opinion

Ergonomics

The Google Glass Edition 2 weighs 46 grams

making it a comfortable pair of glasses to

wear for a long time.

General

The quality and the capacity of the Google

Glass Enterprise Edition 2 has come a long way

since the first Google Glass that came in 2014.

Although the glasses are more industry suited

thanks to the eye protections, the Google

Glass Enterprise Edition 2 does not have any

IP certification making it less robust when

working in an industrial environment.

Hardware

Light weight

Android operating system

Snapdragon XR1 processor

Not suited for heavy industry

Pros & Cons

Build-in display

Build-in audio

Standalone

Page 21: Remote Expert Smart Glasses Industry Benchmark

21Copyright © VR Expert. All rights Reserved

3. Remote Expert Smart Glass Comparison

Page 22: Remote Expert Smart Glasses Industry Benchmark

22Copyright © VR Expert. All rights Reserved

Comparison

Robustness

Depending on the use case, the AR smart glass needs a certain robustness to withstand the environment.

For example, industrial environments require a very high amount of firmness from the smart glass, while

field service for consumers services require a much lower amount of robustness.

Robustness

NREAL Light

Epson Moverio BT40

RealWear HMT-1

RealWear HMT-1Z1

Vuzix Blade Upgraded

Vuzix M400

HoloLens 2

Iristick H1

Google Glass Enterprise Edition 2

Comfort

High

LowHigh

Page 23: Remote Expert Smart Glasses Industry Benchmark

23Copyright © VR Expert. All rights Reserved

Comparison

Video Quality

For the remote expert business case, a important element is the possible video quality that can be streamed. The

quality of video stream is influenced by the camera and chipset.

Thee indicators are important to watch:

• Video Resolution

Video resolution are written down in horizontal pixels. Currently all AR smart glasses stream 1080P video (1920px x

1080 px). Together with FPS this is the most important indicator.

• FPS (Frames Per Second)

Frames Per Second (FPS) gives a indication of how smooth the video stream will be. 30FPS indicates a smooth

video stream.

• MP (Megapixels)

Megapixels shows how many data the camera can capture. This does not mean that the video stream directly

RealWear HMT-1

RealWear HMT-1Z1

Vuzix M400

Vuzix M4000

Vuzix Blade

Hololens 2 Moverio BT35

NREAL Google Glass

Iristick H1

Camera FOV

20 ° 20 ° 16.8 ° 28 ° 19 ° 52 ° 34 ° 52 ° 83 ° 77 °

Display Type

LCD LCD OLED DLP Wave-guide

Wave-guide

Si-Oled

Display Resolution

854 x 480 854 x 480 640 x 360 854 x 480 480 x 853 2048 x 1080 (per eye)

1280 x 720 1920 x 1080

640 x 360 428 x 240

Video stream / Camera quality

Vuzix Blade Upgraded

8 MP30 FPS, 720P

Epson Moverio BT40

13 MP30 FPS, 1080P

RealWear HMT-1Z1

16 MP30 FPS, 1080P

RealWear HMT-1

16 MP30 FPS, 1080P

NREAL Light

32 MP30 FPS, 1080P

12.8 MP30 FPS, 3840P

Vuzix M400

12.8 MP30 FPS, 3840P

Vuzix M4000

8 MP30 FPS, 1080P

HoloLens 2

16 MP30 FPS, 1080P

Iristick H1

8 MP30 FPS, 1080P

Google Glass 2

LowHigh

Page 24: Remote Expert Smart Glasses Industry Benchmark

24Copyright © VR Expert. All rights Reserved

Industrial Certificates

For AR Smart glasses there are multiple safety certificates that can be obtained.

The most import safety certificates are:

• PPE / EN Rating (https://bit.ly/2oPjFsq)

Can only be obtained for smart glasses who cover both eyes (for example, DAQRI & Vuzix Blade). smart

glasses that only cover one eye will note their compatibility. In essence this means that you can use the

smart glass in combination with a safety glass.

• IPX Rating (https://bit.ly/2Svob9Q)

The IPX rating indicates till what amount the smart glass is water/dust proof.

• Drop proof

Drop proof is not a official standard, but indicated by the manufacturer.

• ATEX (https://bit.ly/2oLO4YM)

ATEX is an abbreviation for “ATmosphere EXplosible”. Atex concerns the placing on the market of

explosion-proof electrical and mechanical equipment, components and protective systems. RealWear is

currently the only supplier in the market that can deliver ATEX certified smart glass. The standard version

of the RealWear HMT-1 is not Atex approved

Comparison

RealWear HMT-1

RealWear HMT-1Z1

Vuzix M400

Vuzix M4000

Vuzix Blade

Hololens 2 Moverio BT35

NREAL Google Glass

Iristick H1

IP Rating IP 66 IP 66 IP 67 IP 67 N/A N/A N/A N/A IP53 IP67

Water Resistant

Yes Yes Yes Yes No No No No Yes Yes

Dust Resistant

Yes Yes Yes Yes No No No No Yes Yes

Fall Resistant

2m 2m 2m 1m No No No No No 1m

Weight 380g 430g 90g 222g 90 g 566g 119 g 106 g 46 g 168 g

ATEX certi-fication

No Intrinsi-cally safe

No No No No No No No No

Page 25: Remote Expert Smart Glasses Industry Benchmark

25Copyright © VR Expert. All rights Reserved

Pricing

Comparison

NREAL Light

Epson Moverio BT40

RealWear HMT-1

RealWear HMT-1Z1

Vuzix Blade Upgraded

€2.325

Vuzix M400

HoloLens 2

Iristick H1

Google Glass 2

Low

High

Vuzix M4000

€600

€840

€1.439

€4.250

€779

€2.459

€4.500

€1.877

€1.705

Page 26: Remote Expert Smart Glasses Industry Benchmark

26Copyright © VR Expert. All rights Reserved

Comparison

RealWear HMT-1

RealWear HMT-1Z1

Vuzix M400

Vuzix M4000

Vuzix Blade

Hololens 2 Moverio BT35

NREAL Google Glass

Iristick H1

Audio Jack 3.5mm jack

No Micro USB Micro USB None None 4 pins mini-jack

None Yes Yes

Charging port

USB-C Micro USB & USB-C

USB-C USB-C Micro USB USB-C Micro USB & USB-C

USB-C USB-C USB-C

Data Port USB-C Micro USB & USB-C

Micro USB USB-C Micro USB USB-C USB-C USB-C & Micro USB

USB-C USB-C

Built in speakers

Yes Yes Yes Yes Yes Yes yes yes yes yes

Speaker volume

91 dB 91 dB 97dB 97dB 95 dB N/A N/A N/A N/A 91 dB

Built in mi-crophones

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Memory 32 GB 16 GB 6 GB 6 GB 1 GB 4 GB N/A 6 GB 3 GB

SD Card slot

Yes Yes Yes Yes Yes No N/A No No

Battery Capacity

3250 mAh

3400 mAh

1000 mAh 1000 mAh 470 mAh 5600mAh N/A External Battery 4500mAh

800 mAh

Swappable battery

Yes No Yes Yes Yes No No No No yes

Processor 2.0 GHz 8-core Snap-dragon™ 626

2.0 GHz 8-core Snap-dragon™ 625

8 Core 2.52Ghz Qual-comm XR1

8 Core 2.52Ghz Qual-comm XR1

8 Core 2.52Ghz Qual-comm XR1

Snap-dragon 850

Snap-dragon XR1

Snap-dragon 845

Snap-dragon XR1

N/A

Wifi-Card Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Bluetooth Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Binocular No No No No No Yes Yes Yes No No

Monocular Yes Yes Yes Yes Yes No No No Yes Yes

Hardware & Connectivity

Page 27: Remote Expert Smart Glasses Industry Benchmark

27Copyright © VR Expert. All rights Reserved

Comparison

RealWear HMT-1

RealWear HMT-1Z1

Vuzix M400

Vuzix M4000

Vuzix Blade

Hololens 2 Moverio BT35

NREAL Google Glass

Iristick H1

Operating system

Android 8.1

Android 8.1

Android 8.1

Android 9.0

Android 5.1.1

Microsoft OS

Android 8.0

Android OS

Android 8.1

Android 10

App stores Foresight Foresight Vuzix App Store

Vuzix App Store

Vuzix App Store

Microsoft Store

move-rio apps market

Nebula Play store Play Store

MDM Yes Yes Yes Yes Yes Yes No No Yes Yes

Teams Yes Yes Yes Yes No Yes No No No Yes

Skype Yes Yes Yes Yes Yes No No No No No

Zoom NO No No Yes Yes No No No No Yes

Cisco We-bex

Yes No yes yes yes Yes No No No No

Remote Eye

Yes No yes yes yes No No No No No

Google meet

No No No No No No No No Yes No

Software

Page 28: Remote Expert Smart Glasses Industry Benchmark

28Copyright © VR Expert. All rights Reserved

History

2016:

Company founded

2017:

RealWear HMT-1

launched

2018:

20 Mio Series A

Honeywell starts

distribution

2019:

80 Mio Series B

Shell & Kazakhstan

purchase large amounts

1942

Company founded

1997:

Company founded

2010:

Vuzix launches

Star 1200 AR glass

2018:

M300 XL & Blade

launched

2020:

Vuzix M400

launched

1997:

Epson launches

Moverio smart glasses

2014:

Moverio BT-200

launched

2017:

Moverio BT-300

launched

2018:

Moverio BT-35

launched

2015:

Micrsoft sends out

Hololens development

edition

2017:

Hololens 1

Commercial

edition launched

2019:

Hololens 2

announced

2020:

Hololens 2

launched

1975

Company founded

2020:

Vuzix M4000

launched

2020:

Blade Upgraded

launched

2017:

Company founded

2018:

Nreal receives

12 Mio Series A

2019:

Nreal Light

debuts

at CES 2019

2019:

Nreal Light

developer kit

pre-orders

begin

2020:

Nreal Light

consumer kit

launches

Comparison

2015:

Company founded

2018:

Iristick

launches C1

2021:

Iristick launches

H1

2021:

Iristick launches

Visor-Ex 01

2019:

Iristick launches

Z1

Page 29: Remote Expert Smart Glasses Industry Benchmark

29Copyright © VR Expert. All rights Reserved

Comparison

Foundation: 2016

HQ Location: Vancouver, Canada

Number of employees: 101-250

Website: https://www.RealWear.com/

Foundation: 1997

HQ Location: Rochester, New York, US.

Number of employees: 45

Website: https://www.vuzix.com/

Foundation: 1942

HQ Location: Suwa, Nagano, Japan

Number of employees: 67.605

Website: https://epson.com/

Foundation: 1975

HQ Location: Redmond, Washington, U.S

Number of employees: 151.163

Website: https://www.microsoft.com/

Foundation: 2017

HQ Location: Beijing, China.

Number of employees: 50

Website: https://www.nreal.ai/

Foundation: 2015

HQ Location: Antwerp, Antwerpen, Belgium

Number of employees: 11-50

Website: https://iristick.com/

Page 30: Remote Expert Smart Glasses Industry Benchmark

30Copyright © VR Expert. All rights Reserved

Sources[1] https://www.forbes.com/sites/charliefink/2019/02/26/enterprise-ar-use-cases/#1ab143b1260b

https://www.forbes.com/sites/charliefink/2019/02/26/how-boeing-uses-upskill-skylight-ar-to-boost-

productivity/#4801bd5e6093

[2] https://en.wikipedia.org/wiki/Smartglasses#cite_note-IEEE_Spectrum_2013._pp42-47-1

EEE Spectrum, “Vision 2.0” IEEE Spectrum, Volume 50, Issue 3, Digital Object Identifier: 10.1109/MSPEC.2013.6471058,

pp42-47

[3] https://www.mordorintelligence.com/industry-reports/augmented-reality-market

[4] https://hackernoon.com/fundamentals-of-display-technologies-for-augmented-and-virtual-reality-

c88e4b9b0895

[5] https://next.reality.news/news/timeline-augmented-reality-head-mounted-displays-from-2009-

present-0181889/

[6] https://www.RealWear.com/company/timeline/

Others:

https://www.microsoft.com/en-us/hololens/buy

https://www.google.com/glass/start/

http://nl.dynabook.com/generic/dynaedge/

https://www.owler.com/company/RealWear

https://www.owler.com/company/vuzix

https://ir.vuzix.com/press-releases/detail/1666/vuzix-announces-commercial-availability-of-the-m300xl-smart

https://www.dickiesworkwear.com/uk/blog/eye-protection

http://files.vuzix.com/Content/pdfs/Vuzix-BLADE-Safety-User-Manual-v1.pdf

http://facts4workers.eu/wp-content/uploads/2019/01/FACTS4WORKERS_D2.4.pdf

https://www.fluke.com/en-us/learn/best-practices/safety/basic-safety-procedures/understanding-ppe-categories

https://www.reportbuyer.com/product/4343252/global-smart-glasses-market-2019-2023.html?utm_source=PRN

https://www.niora.net/en/ar_headsets

https://drive.google.com/file/d/117Kau08ZD-g7QdN5_7Ig6YuoGS4r1Vus/view?ts=5d9495ce

https://www.atexcertificaat.nl/wat-is-atex/

https://medium.com/@DAQRI_Media/the-biggest-mystery-surrounding-augmented-reality-fb3811f93068

https://www.pcworld.com/article/3342961/microsoft-launches-hololens-2-with-a-strong-business-bent.html

https://www.theverge.com/2018/3/12/17101848/toshiba-dynaedge-ar-smart-glasses-headset-windows-10-pc

And various personal interviews and stakeholder input.

Page 31: Remote Expert Smart Glasses Industry Benchmark

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